Institutional Sales Manager (APAC）

Binance is a prominent global blockchain ecosystem renowned for operating the largest cryptocurrency exchange in terms of trading volume and users worldwide. Trusted by over 280 million individuals across 100+ countries, Binance excels in security, fund transparency, trading speed, liquidity, and offers a diverse range of digital asset products. Their services span trading, finance, education, research, payments, institutional services, Web3 features, and more, leveraging digital assets and blockchain to create an inclusive financial ecosystem for global financial advancement.

About Binance VIP & Institutional Team:

The Binance VIP & Institutional Team, established by the world's largest digital asset exchange, specializes in providing digital asset solutions for VIP clients and institutions. Collaborating with various market participants, including traders, high-frequency trading firms, hedge funds, asset managers, as well as family offices and investment banks, the team offers top-tier services to influential players in the cryptocurrency industry.

The team caters to sophisticated trading users, offering an opportunity to engage with major clients globally and alongside industry-leading colleagues. Working remotely in a global team, members have the chance to travel, meet clients at events, and grow their client portfolios in a fast-paced and high-pressure environment.

Responsibilities:

• Establishing and nurturing trust relationships with a portfolio of major clients
• Increasing customer engagement with sustained communication and understanding of their needs
• Developing key customer service processes, management rules, and tracking customer status
• Analyzing user behavior, identifying hidden needs, providing optimal service solutions, and product feedback

Requirements:

• Sales experience with clear sales Key Performance Indicators (KPIs)
• Proficiency in utilizing a CRM tool
• Autonomy in sales team operations with experience in collaborating with regional teams and acquiring customers through events
• 3-5 years of international sales and client services experience in financial sectors like banking, investments, FX sales
• Background in managing institutional clients, high-net-worth individuals, private banks, and other financial entities
• Strong communication, flexibility, relationship management, sales skills, and ability to thrive under pressure
• Knowledge and passion for cryptocurrencies, with industry experience being advantageous
• Fluency in English with the ability to coordinate with overseas partners, additional languages are a plus

Binance offers diverse opportunities within the world's leading blockchain ecosystem, fostering collaboration with talented individuals in a user-centric, innovative environment. The organization provides autonomy in projects, room for career growth, continuous learning, competitive compensation, and a work-from-home arrangement based on business needs. Committed to equal opportunities, Binance values diversity in its workforce.