Investigation Analyst
Wallet in Telegram is your gateway to the world of digital currencies, specially tailored for individuals in emerging markets. We understand the complexities and intimidation often associated with existing crypto solutions, which is why we've designed the Wallet to be the ultimate user-friendly platform for managing finances. No need to open a traditional bank account or wrestle with convoluted crypto exchanges and wallets.
It is already actively used by millions of users worldwide, but we are not going to stop: we are scaling to new regions and adding new features. The product has found its product/market fit, is rapidly growing its audience and revenue.
Rapid growth inevitably leads to inefficiencies in the work of the analytics team. We don't always answer well questions about what is happening with the product, because when all metrics are growing from all sides, the team doesn't understand what to grasp or may miss something small that negatively affects the product in the long run. If you've had experience working in a fast-growing product, you're well aware of this phenomenon.
We are seeking a detail-oriented and motivated individual to join our Investigation Team. The successful candidate will be responsible for investigating suspicious activities, ensuring regulatory compliance, and implementing measures to prevent fraudulent transactions within our company wallet system.
Responsibilities:
- Conduct comprehensive investigations of flagged users to assess their legitimacy; collect and scrutinize data to identify patterns and potential risks.
- Determine the root causes of suspicious activities and develop strategies to address and mitigate underlying issues to prevent recurrence of similar activities.
- Prepare detailed reports on investigative findings for internal stakeholders and, when necessary, external regulatory bodies.
- Provide comprehensive support during internal and external audits and ensure all investigative activities adhere to relevant regulatory requirements and internal policies.
- Develop and implement training programs aimed at educating staff on how to identify and escalate suspicious activities.
Requirements:
- Bachelor’s degree
- 2 years of previous experience in transaction monitoring, fraud investigation, compliance, or a related role.
- Strong analytical and problem-solving abilities.
- Excellent attention to detail and the ability to work under pressure.
- Strong communication and interpersonal skills.
- Ability to maintain confidentiality and handle sensitive information with discretion
- Familiarity with cryptocurrency transactions and blockchain technology is advantageous but not mandatory.
- Proficiency in English (at least level B2) is required. Knowledge of Russian is preferred.
Why it is a fantastic opportunity:
- Our business is growing at an exponential scale.
- Work in a well-funded startup environment with unique growth opportunities and a chance to join a rapidly growing company with a unique product.
- Be based remotely.
- Participation in the performance review and bonus programme.
- Compensation for medical expenses.
- Provision of necessary equipment.
- Annual vacation of 20 working days plus 10 paid days off.
- 14 days of paid sick leave to support your health and recovery when needed.
- Access to internal English courses for continuous learning and improvement in language skills.
Wallet is an equal opportunity employer.