IT Operations Manager

Job Summary:

CleanSpark, Inc. (CLSK) on NASDAQ is a leading player in America's Bitcoin mining sector and a key innovator in this rapidly evolving industry. We are looking for dedicated individuals who are eager to contribute to the dynamic realm of Bitcoin while aligning with our growth trajectory.

As a member of the CleanSpark team, you will have the opportunity to be at the forefront of the global Bitcoin revolution and actively participate in responsible mining practices. We provide a stimulating work environment, along with competitive benefits to ensure your personal well-being, including generous PTO, comprehensive health and life insurance, a 401k retirement plan, and more.

About CleanSpark:

CleanSpark (Nasdaq: CLSK) functions as America's Bitcoin Miner™ and operates data centers that predominantly rely on low-carbon power sources. Our infrastructure is designed to responsibly facilitate Bitcoin mining, which is a vital digital asset essential for financial independence and inclusivity — all while maintaining transparency and trust within our workforce and local communities.

Join us at CleanSpark to influence the future of responsible Bitcoin mining and contribute significantly to our corporate IT operations. This role is perfect for individuals with a strong interest in the crypto market and a foundational knowledge of IT administration, cloud support, and IT Inventory Management.

Key Duties:

• Supervise the day-to-day operations of IT systems and infrastructure across various locations to ensure optimal efficiency and effectiveness.
• Provide guidance and support to the IT team, fostering clear communication and adequate resources for high-quality product and service delivery.
• Manage internal ticketing systems, offer general IT operations support, and troubleshoot remote issues while overseeing various platforms like Office 365, Windows desktops, Macs, smartphones, network printers, and cloud infrastructure.
• Support cloud-based services to sustain flexibility, scalability, and security throughout the organization's IT operations.
• Manage IT Inventory processes, including accurate tracking, documentation, and optimization of hardware and software assets, as well as developing strategies to enhance inventory management systems.
• Ensure compliance with IT policies and regulations to align with best practices and regulatory requirements.
• Analyze data and create reporting metrics to enhance decision-making and operational efficiencies.
• Oversee employee onboarding and offboarding processes, covering workstation setup and decommissioning, access management, and network resource administration.
• Collaborate with relevant teams to ensure seamless IT operations across the organization's infrastructure.

Compliance and Regulatory Compliance Review:

• Aid the Director of IT in certifying IT policies and procedures comply with Sarbanes-Oxley (SOX) standards.
• Review IT and operational policies to guarantee effective implementation and maintenance of SOX controls.
• Collaborate with internal and external auditors to back SOX compliance reviews under the IT Director's direction.
• Provide suggestions to enhance SOX compliance and policy adherence under the guidance of the Director of IT.

Qualifications:

• Education: Bachelor's degree in Information Systems or related technical field is preferred. Relevant experience will also be considered.
• Certifications Desired: ITIL, CISSP, or related cloud certifications.
• Experience: A minimum of 5 years managing IT operations in a hands-on environment, with a strong IT Inventory Management background. Exposure to public companies is advantageous.
• Skills: Strong organizational and self-motivation skills, exceptional problem-solving abilities, and the capability to perform well under pressure. Superior time management and follow-through are essential. Proactive, reliable, flexible, and conscientious with excellent communication skills for non-technical users.

Salary Range:

$90,000 - $95,000 per annum

CleanSpark is an Equal Opportunity Employer committed to providing equality in employment opportunities, prohibiting all forms of discrimination and harassment based on various factors including race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, without violation of federal, state, or local laws. This policy extends across all employment practices, including recruitment, hiring, promotions, terminations, leaves of absence, and training.