Junior Operations Analyst
We are seeking a proactive and detail-oriented Junior Operations Analyst to provide support for the Institutional Sales team. This position requires a balance of operational tasks, reporting, and process enhancement, ideal for someone who excels in structured processes and data-driven problem-solving.
As a Junior Operations Analyst, you will be responsible for managing client account requests, reporting, data integrity checks, and creating Salesforce reports, Tableau dashboards, and process automations to optimize efficiency. Working closely with the Senior Operations Manager, you will contribute significantly to ensuring seamless client support and scaling operational standards.
Responsibilities:
- Conduct operational tasks such as processing client account requests, maintaining Salesforce data integrity, and recording operational information accurately.
- Produce and share regular institutional reports, and develop Salesforce reports and Tableau dashboards to monitor client trading performance and operational metrics.
- Identify workflow inefficiencies, suggest automation solutions, maintain existing automation tools, and update processes while collaborating with various teams.
- Work closely with account managers, compliance, data, finance teams to resolve operational inquiries and support the Senior Operations Manager on key projects.
Qualifications:
- Experience: 1–3 years in operations, business analysis, or sales support (experience in fintech/finance preferred).
- Skills: Strong organizational skills, ability to manage multiple tasks under deadlines, proficiency in Excel/Google Sheets, Salesforce reporting, and familiarity with Tableau.
- Attributes: Interest or experience in workflow automation, strong analytical mindset, attention to detail, excellent communication skills, and ability to collaborate effectively.
Benefits:
- Opportunity to grow in operations and analytics within the crypto industry.
- Exposure to institutional trading operations, client support, and data-driven decision-making.
- Clear career development path towards mid-level operations management or business analytics.
- Work in a collaborative, fast-paced team environment where your contributions have a direct impact.
Should there be a need for further information on data processing procedures, feel free to reach out to us.
