Manager, Professional Service Operations
Status
United States
Full time
Remote
Compensation is not specified
Role
Operations Manager
Description
Location: United States, East Coast (hybrid if near Cleveland, OH or Atlanta, GA)
Experience: Mid-Level
Job Function: Professional Services
Employment Type: Full-Time
Industry: Computer Network & Security
About the position
The Manager, PS Operations, plays a critical leadership role within the Professional Services (PS) team, overseeing technical and non-technical training, enablement, and process operations. This position is pivotal in ensuring the efficiency and effectiveness of PS team operations, driving strategic initiatives to boost performance and customer satisfaction. The Manager is responsible for analyzing project escalations, process improvement, setting departmental goals, and establishing the overall strategic direction for the PS team.**
This role is based in the United States and offers potential remote work options. Applicants must hold US citizenship or US permanent resident status.
Responsibilities
- Develop and execute comprehensive technical and non-technical training programs for the PS team, aligning with organizational objectives and client needs.
- Lead by example in prioritizing actions over discussions, outcomes over input, and aligning business goals over personal preferences.
- Oversee technical and non-technical enablement sessions, workshops, and knowledge sharing activities to enhance the skill set of PS team members.
- Establish and maintain standardized processes and procedures for project execution, escalation management, and customer interactions within the PS team.
- Conduct root cause analyses on project escalations, identify patterns, and implement corrective measures to prevent recurrence.
- Serve as the main point of contact for strategic initiatives within the Professional Services team, offering leadership and guidance to ensure successful outcomes.
- Collaborate with cross-functional teams, including Sales, Product Development, and Customer Success, to ensure process alignment and initiative synergy.
- Monitor and evaluate key performance indicators (KPIs) to gauge the effectiveness of technical and non-technical training programs and operational processes, providing data-driven recommendations for enhancement.
- Drive continuous improvement efforts throughout the PS team, identifying opportunities to streamline workflows, optimize resource allocation, and elevate customer satisfaction.
- Develop and update documentation, training materials, and best practices guides to support ongoing learning and development within the PS team.
- Manage and optimize PS software/tools, particularly the PSA tool.
- Coordinate with the Keyfactor Knowledge Management Team to aid in documentation curation and KB functions globally.
- Track project plans for internal objectives and goals, reporting progress to stakeholders and managing contributions from other leaders and individual team members in the PS team.
- Stay abreast of industry trends, emerging technologies, and best practices in professional services delivery, incorporating relevant insights into training programs and operational processes.
- Assist in project scoping and Statement of Work (SOW) creation as needed.
Skills and Qualifications
- Proven expertise in technical and non-technical training, enablement, and process operations within a professional services environment.
- Sound knowledge of project management methodologies, escalation management processes, and customer engagement principles.
- Strong analytical and problem-solving skills, with the ability to conduct root cause analyses and implement corrective actions effectively.
- Demonstrated leadership capabilities, with experience in leading cross-functional teams and driving strategic initiatives successfully.
- Excellent communication and interpersonal skills, proficient in collaborating with stakeholders across all organizational levels.
- Proficient in creating and delivering training materials, documentation, and best practices guides.
- Experience working in a dynamic, fast-paced environment, adaptable to evolving priorities and deadlines.
- Familiarity with tools and technologies essential for professional services delivery, such as project management software, CRM systems, and technical support platforms.
- Demonstrated ability to be self-driven, taking responsibility for outcomes through influence rather than direct authority.
Compensation
Salary will be based on experience.
Culture, Career Opportunities and Benefits
We cultivate teams that constantly strive for improvement. Challenge is part of daily routine, offering opportunities for personal and professional growth. We strike a balance between autonomy and structure, fostering an entrepreneurial environment conducive to creativity and innovation. Noteworthy cultural initiatives include:
- Comprehensive benefit coverage
- Dedicated employee-focused ambassadors via Key Contributor & Culture Committee
- DIVERSE Commitment
- Global Volunteer Day
- Flexible time off
- Monthly Cross-Functional meetings
- Monthly Leadership Development meetings
- Monthly All Hands meetings, followed by group gatherings
- Second Fridays (company-wide day off on the second Friday of every month)
- The Keyfactor Alliance Program
- Weekly Feedback Snapshot
Our Core Values
Our core values are fundamental to our business operations and essential in every team member we seek:
Trust is paramount: We provide security software and solutions where trust and openness are top priorities for our customers, reflecting honesty and reliability in every business aspect.
Customers are core: We operate with a customer-centric approach, prioritizing the security interests of our customers as our own.
Innovation never stops, it only accelerates: We commit to staying ahead of the innovation curve through continuous investment and focus to adapt to accelerating changes.
We deliver with agility: We excel in high-paced, ever-evolving environments, adjusting to added variables while working towards strategic goals.
United by respect: Respect is what binds us together, fostering diversity, inclusivity, equity, and actions driven by empathy and openness in our business and communities.
Teams make “it” happen: Vision and goals require teamwork for realization. Operating as a cohesive unit, we aim for promoters and partners, succeeding collectively.
Keyfactor is a proud equal opportunity employer.
REASONABLE ACCOMMODATION: Applicants with disabilities may contact a member of Keyfactor’s People team via email and/or telephone to request and arrange accommodations at any time.
Skills Required
Keyfactor
Website
www.keyfactor.comCompany size
Not specified
Location
United States
Description
Minimize complexity. Embrace modern PKI. Keyfactor can help your teams establish control while empowering your business by automating at scale with identity-first security for every device, workload and thing.
Status
Token Metrics
Crypto QA Automation Engineer (Malaysia-Remote)
Kuala Lumpur, Malaysia
Kuala Lumpur, Malaysia
Full time
Remote
Token Metrics is seeking an experienced individual to fill the role of Senior QA Engineer responsible for leading the Quality Assurance team. The chosen candidate will oversee the entire process of software and product testing within the organization. This will involve creating test strategies, developing test documents, fault identification, and reviewing QA reports. The ideal candidate for the Senior QA Engineer position should possess a strong background in analytics, exceptional problem-solving capabilities, and proficiency in project management. A successful candidate will play a critical role in maintaining the efficiency of the QA department and ensuring customer satisfaction.
Responsibilities:
Collaborate with software/product designers to establish quality assurance parameters.
Lead the QA team in devising QA test procedures and frameworks.
Supervise the drafting of testing documentation.
Execute testing procedures and supervise the QA process.
Address quality issues and adjust test procedures accordingly.
Perform analysis on product specifications.
Review Quality Assurance reports and identify areas of concern.
Ensure successful product deployment in the market.
Responsively address requests from the design team and management.
Requirements:
Bachelor’s degree in Computer Science, Software Engineering, or a related field.
Previous experience as a QA Engineer.
Proficiency in advanced programming including automation systems and databases.
Thorough understanding of application functions, bug rectification, and testing protocols.
Strong written and verbal communication skills.
Managerial experience is advantageous.
Excellent analytical skills.
Proficient in critical thinking and detail-oriented approach.
About Token Metrics:
Token Metrics aids crypto investors in constructing profitable portfolios through the use of artificial intelligence-based crypto indices, rankings, and price predictions. The clientele of Token Metrics spans various segments including retail investors, traders, and crypto fund managers across more than 50 countries.
Responsibilities:
Collaborate with software/product designers to establish quality assurance parameters.
Lead the QA team in devising QA test procedures and frameworks.
Supervise the drafting of testing documentation.
Execute testing procedures and supervise the QA process.
Address quality issues and adjust test procedures accordingly.
Perform analysis on product specifications.
Review Quality Assurance reports and identify areas of concern.
Ensure successful product deployment in the market.
Responsively address requests from the design team and management.
Requirements:
Bachelor’s degree in Computer Science, Software Engineering, or a related field.
Previous experience as a QA Engineer.
Proficiency in advanced programming including automation systems and databases.
Thorough understanding of application functions, bug rectification, and testing protocols.
Strong written and verbal communication skills.
Managerial experience is advantageous.
Excellent analytical skills.
Proficient in critical thinking and detail-oriented approach.
About Token Metrics:
Token Metrics aids crypto investors in constructing profitable portfolios through the use of artificial intelligence-based crypto indices, rankings, and price predictions. The clientele of Token Metrics spans various segments including retail investors, traders, and crypto fund managers across more than 50 countries.
Offchain labs
Senior Golang Engineer, Prysm
Full time
Remote
Offchain Labs specializes in developing innovative scaling solutions for the Ethereum platform. These solutions include Arbitrum, an Optimistic Rollup technology that enables instant app scalability on Ethereum, enhancing efficiency and capacity while upholding security standards. Arbitrum seamlessly integrates with existing Ethereum developer tools and languages, streamlining the process of porting contracts without requiring code modifications. This leading Ethereum scaling solution boasts a significant market share, hosting numerous applications and handling a substantial portion of rollup liquidity.
Additionally, Offchain Labs contributes to the Ethereum core protocol through the Prysm consensus client. The Prysm project comprises a Go implementation of the official Ethereum protocol, encompassing a complete beacon node and validator client for blockchain consensus participation. Our dedicated team is committed to bridging the potential of blockchain technology with its real-world applications, cultivating an environment that nurtures creativity, collaboration, and deep exploration of ideas.
Having secured substantial funding rounds, we are expanding our team and seeking individuals who are passionate about blockchain technology and adept at finding unconventional solutions to complex challenges. The ideal candidate must have proficient experience working with Golang, a solid grasp of Ethereum L1 core development and blockchain concepts, and a strong commitment to driving efficiency and innovation. Keeping abreast of the latest technologies, actively exploring novel problem-solving approaches, and engaging in continuous personal growth are also key attributes we look for in potential team members.
Candidates should have a track record of impactful contributions to previous projects, familiarity with blockchain technology, a keen interest in implementing cutting-edge research into practical solutions, and experience in working with compilers, designing systems, and building SDKs. Emphasizing security, maintaining awareness of potential risks, and demonstrating proficiency in computer science fundamentals are essential qualifications.
Moreover, we offer a remote-friendly work environment, generous time off policies, support for attending industry conferences, an ergonomic equipment program, a company-issued laptop, and an annual company retreat. At Offchain Labs, we are committed to cultivating a diverse, equitable, inclusive, and welcoming workplace where all employees are valued and empowered to succeed. We welcome applications from individuals from all backgrounds and identities to join our team.
Additionally, Offchain Labs contributes to the Ethereum core protocol through the Prysm consensus client. The Prysm project comprises a Go implementation of the official Ethereum protocol, encompassing a complete beacon node and validator client for blockchain consensus participation. Our dedicated team is committed to bridging the potential of blockchain technology with its real-world applications, cultivating an environment that nurtures creativity, collaboration, and deep exploration of ideas.
Having secured substantial funding rounds, we are expanding our team and seeking individuals who are passionate about blockchain technology and adept at finding unconventional solutions to complex challenges. The ideal candidate must have proficient experience working with Golang, a solid grasp of Ethereum L1 core development and blockchain concepts, and a strong commitment to driving efficiency and innovation. Keeping abreast of the latest technologies, actively exploring novel problem-solving approaches, and engaging in continuous personal growth are also key attributes we look for in potential team members.
Candidates should have a track record of impactful contributions to previous projects, familiarity with blockchain technology, a keen interest in implementing cutting-edge research into practical solutions, and experience in working with compilers, designing systems, and building SDKs. Emphasizing security, maintaining awareness of potential risks, and demonstrating proficiency in computer science fundamentals are essential qualifications.
Moreover, we offer a remote-friendly work environment, generous time off policies, support for attending industry conferences, an ergonomic equipment program, a company-issued laptop, and an annual company retreat. At Offchain Labs, we are committed to cultivating a diverse, equitable, inclusive, and welcoming workplace where all employees are valued and empowered to succeed. We welcome applications from individuals from all backgrounds and identities to join our team.
Multiversx
Protocol Test Engineer
Europe
Europe
Full time
Hybrid
MultiversX is an innovative blockchain technology company dedicated to delivering scalable and secure solutions for decentralized applications.
Previously known as Elrond Network, MultiversX is at the forefront of driving advancements in the blockchain industry with its cutting-edge technology and developer-friendly ecosystem.
We strongly emphasize diversity, inclusion, and fostering a supportive workplace environment for all team members. We believe that collective efforts from a passionate, focused, and forward-thinking group are key to success in any endeavor.
Currently, we are actively seeking a Test Engineer to join our team. As a Test Engineer, you will play a pivotal role in ensuring the quality and dependability of our advanced blockchain solutions. Your expertise in software testing methodologies and meticulous attention to detail will be crucial in delivering a robust and reliable platform.
In this position, you will:
Collaborate closely with the protocol development and test teams to grasp requirements and develop appropriate test plans and strategies.
Create and execute test cases, test scripts, and scenarios to verify network functionality, performance, and security.
Perform various testing types, including functional, regression, performance, integration, and system testing.
Detect, analyze, and report software defects and issues clearly using bug tracking tools.
Work in tandem with the development team to troubleshoot and resolve identified issues, ensuring effective communication and collaboration.
Continuously enhance test processes and methodologies by suggesting and implementing new approaches to boost efficiency.
To excel in this role, you should have:
A Bachelor's degree in Computer Science, Software Engineering, or a related field.
Proven experience in roles involving Development Engineer or Test Engineer responsibilities.
Strong knowledge of software testing methodologies, tools, and techniques.
Experience in creating clear and concise test plans, test cases, and scenarios.
Familiarity with Linux operating systems, such as Ubuntu, and proficiency in one or more programming languages (e.g., Python, Go, JavaScript).
Understanding of version control systems like Git, and familiarity with continuous integration and continuous delivery (CI/CD) processes.
Strong problem-solving skills, keen attention to detail, and excellent communication and collaboration abilities.
Knowledge of blockchain technology and prior experience in testing blockchain applications would be advantageous.
We offer:
A startup environment that encourages agility and innovation.
An opportunity to contribute to a platform used by millions of users.
A fast-paced, dynamic work setting.
Participation in technology fairs and conventions.
Flexible working hours and the option for remote work.
A competitive salary.
Join MultiversX and be a part of shaping a better world!
Previously known as Elrond Network, MultiversX is at the forefront of driving advancements in the blockchain industry with its cutting-edge technology and developer-friendly ecosystem.
We strongly emphasize diversity, inclusion, and fostering a supportive workplace environment for all team members. We believe that collective efforts from a passionate, focused, and forward-thinking group are key to success in any endeavor.
Currently, we are actively seeking a Test Engineer to join our team. As a Test Engineer, you will play a pivotal role in ensuring the quality and dependability of our advanced blockchain solutions. Your expertise in software testing methodologies and meticulous attention to detail will be crucial in delivering a robust and reliable platform.
In this position, you will:
Collaborate closely with the protocol development and test teams to grasp requirements and develop appropriate test plans and strategies.
Create and execute test cases, test scripts, and scenarios to verify network functionality, performance, and security.
Perform various testing types, including functional, regression, performance, integration, and system testing.
Detect, analyze, and report software defects and issues clearly using bug tracking tools.
Work in tandem with the development team to troubleshoot and resolve identified issues, ensuring effective communication and collaboration.
Continuously enhance test processes and methodologies by suggesting and implementing new approaches to boost efficiency.
To excel in this role, you should have:
A Bachelor's degree in Computer Science, Software Engineering, or a related field.
Proven experience in roles involving Development Engineer or Test Engineer responsibilities.
Strong knowledge of software testing methodologies, tools, and techniques.
Experience in creating clear and concise test plans, test cases, and scenarios.
Familiarity with Linux operating systems, such as Ubuntu, and proficiency in one or more programming languages (e.g., Python, Go, JavaScript).
Understanding of version control systems like Git, and familiarity with continuous integration and continuous delivery (CI/CD) processes.
Strong problem-solving skills, keen attention to detail, and excellent communication and collaboration abilities.
Knowledge of blockchain technology and prior experience in testing blockchain applications would be advantageous.
We offer:
A startup environment that encourages agility and innovation.
An opportunity to contribute to a platform used by millions of users.
A fast-paced, dynamic work setting.
Participation in technology fairs and conventions.
Flexible working hours and the option for remote work.
A competitive salary.
Join MultiversX and be a part of shaping a better world!
Nansen.Ai
Senior AI/ML Engineer
Asia +1
Asia +1
Full time
Remote
We are excited to partner with Nansen, a pioneering blockchain analytics platform that enhances on-chain data by assigning millions of wallet labels. Within the dynamic world of cryptocurrency, investors leverage Nansen to uncover new opportunities, conduct thorough due diligence, and safeguard their investments using our real-time dashboards and alerts.
Nansen has a primary focus on expanding its capabilities in Artificial Intelligence (AI) and Machine Learning (ML) strategic initiatives. Therefore, we are actively in search of an experienced and driven Senior AI/ML Engineer to join our team, preferably situated in the EMEA or APAC timezone. As a Senior AI/ML Engineer at Nansen, you will be instrumental in advancing our AI models to process extensive blockchain data, identifying patterns and insights crucial for informed decision-making by crypto investors. Your role will be pivotal in contributing to Nansen's goal of highlighting critical insights and fostering success in the future of financial markets.
Key Roles and Responsibilities:
Lead the development, implementation, and optimization of AI/ML models to assess and interpret blockchain data, ensuring optimal performance and scalability.
Collaborate closely with product managers and engineers to seamlessly integrate AI/ML models into Nansen's platform, enriching analytics and enhancing user experience.
Keep abreast of industry advancements in AI/ML and blockchain technologies, utilizing innovative methods to address complex challenges effectively.
Guide junior engineers and champion best practices in AI/ML development throughout the team.
Work in unison with cross-functional teams to align AI/ML projects with business goals and customer requirements effectively.
Preferred Qualifications:
Demonstrated work experience as an AI/ML Engineer or in a similar capacity, with a proven record of successful AI/ML projects.
Proficiency in machine learning frameworks such as TensorFlow and PyTorch, as well as expertise in programming languages like Python.
Familiarity with contemporary AI models, APIs, and SDKs like OpenAI and LLMs.
Capability to work across the full data stack; prior data engineering experience is advantageous.
Strong analytical aptitude and experience handling sizeable, intricate data sets.
Outstanding communication skills, enabling effective collaboration in distributed work settings spanning multiple time zones.
A genuine enthusiasm for blockchain, cryptocurrency, and Web3 technologies.
Benefits:
Competitive remuneration package with attractive equity.
Flexible remote work setting allowing for work-life balance.
Emphasis on a data-driven and AI-embracing team culture, led by our founding members with backgrounds in data engineering and data science.
Opportunity for temporary work from our Tech Hubs in Singapore, London, Bangkok, and Lisbon (inclusive of flight and accommodation).
Corporate culture built on values of transparency, agility, courage, and intellectual curiosity.
Prospect for personal and professional growth as Nansen expands its operations.
Access to an extensive international network comprising industry professionals, strategic partners, and opinion leaders.
Nansen has a primary focus on expanding its capabilities in Artificial Intelligence (AI) and Machine Learning (ML) strategic initiatives. Therefore, we are actively in search of an experienced and driven Senior AI/ML Engineer to join our team, preferably situated in the EMEA or APAC timezone. As a Senior AI/ML Engineer at Nansen, you will be instrumental in advancing our AI models to process extensive blockchain data, identifying patterns and insights crucial for informed decision-making by crypto investors. Your role will be pivotal in contributing to Nansen's goal of highlighting critical insights and fostering success in the future of financial markets.
Key Roles and Responsibilities:
Lead the development, implementation, and optimization of AI/ML models to assess and interpret blockchain data, ensuring optimal performance and scalability.
Collaborate closely with product managers and engineers to seamlessly integrate AI/ML models into Nansen's platform, enriching analytics and enhancing user experience.
Keep abreast of industry advancements in AI/ML and blockchain technologies, utilizing innovative methods to address complex challenges effectively.
Guide junior engineers and champion best practices in AI/ML development throughout the team.
Work in unison with cross-functional teams to align AI/ML projects with business goals and customer requirements effectively.
Preferred Qualifications:
Demonstrated work experience as an AI/ML Engineer or in a similar capacity, with a proven record of successful AI/ML projects.
Proficiency in machine learning frameworks such as TensorFlow and PyTorch, as well as expertise in programming languages like Python.
Familiarity with contemporary AI models, APIs, and SDKs like OpenAI and LLMs.
Capability to work across the full data stack; prior data engineering experience is advantageous.
Strong analytical aptitude and experience handling sizeable, intricate data sets.
Outstanding communication skills, enabling effective collaboration in distributed work settings spanning multiple time zones.
A genuine enthusiasm for blockchain, cryptocurrency, and Web3 technologies.
Benefits:
Competitive remuneration package with attractive equity.
Flexible remote work setting allowing for work-life balance.
Emphasis on a data-driven and AI-embracing team culture, led by our founding members with backgrounds in data engineering and data science.
Opportunity for temporary work from our Tech Hubs in Singapore, London, Bangkok, and Lisbon (inclusive of flight and accommodation).
Corporate culture built on values of transparency, agility, courage, and intellectual curiosity.
Prospect for personal and professional growth as Nansen expands its operations.
Access to an extensive international network comprising industry professionals, strategic partners, and opinion leaders.
Circle
Legal Project Manager
Los Angeles, USA
Los Angeles, USA
Full time
Remote
Company Overview:
Circle is a dynamic financial technology company revolutionizing the global financial landscape through the internet of money. With a focus on enabling seamless value transfers on a worldwide scale, Circle aims to drive economic growth and foster financial inclusivity with groundbreaking innovations like USDC, a blockchain-based dollar.
What You'll Be Engaged In:
Circle is dedicated to fostering a transparent and stable work environment as we expand into key global markets. As we thrive in a fast-paced organization, our core values of Multistakeholder, Mindfulness, Driven by Excellence, and High Integrity guide us in achieving success. Our remote team environment fosters collaboration and a culture where individuals are encouraged to share new ideas and take ownership.
Primary Responsibilities:
We are seeking an adept legal project manager to collaborate closely with senior litigation attorneys on managing a diverse range of legal cases, investigations, and technical projects. Responsibilities will include overseeing case management, tracking, reporting, and coordinating various case-related activities. This position necessitates strong communication skills, attention to detail, and the ability to manage multiple tasks and cross-functional collaborations effectively.
Key Focus Areas:
Support all facets of litigation, internal investigations, and special projects, including subpoena responses, eDiscovery, and vendor coordination.
Manage and update case materials, databases, and systems efficiently.
Serve as a liaison among internal teams, vendors, and external counsel.
Conduct research, data analysis, and assist in developing enterprise-level information management policies.
Coordinate legal document preparation, review, and delivery.
Execute additional legal and operational tasks as required.
Core Values:
Multistakeholder: Committed to fulfilling the needs of customers, shareholders, employees, families, and communities.
Mindful: Display respect, active listening, and meticulous attention to detail.
Driven by Excellence: Pursue excellence passionately, drive towards goals intensely, and aspire for customer success.
High Integrity: Prioritize open and honest communication while upholding high moral and ethical standards.
Qualifications:
Minimum Requirements
Bachelor's degree
7+ years of litigation experience in corporate, law firm, or government settings
Proficiency with eDiscovery platforms and managing confidential information
Strong organizational and critical thinking capabilities
Competency in Slack, Apple MacOS, and GSuite
Preferred Qualifications
Certification or experience as a legal executive assistant, paralegal, or project manager
Strong teamwork, communication skills, and ability to work calmly under pressure
Knowledge of information governance and eDiscovery best practices
Experience handling confidential information with professionalism and integrity
Additional Details:
Position is eligible for day-one PERM sponsorship
Varied factors determine starting pay within the range of $130,000 to $170,000
Annual bonus target of 15%
Benefits include equity, medical, dental, vision, 401(k), discretionary vacation policy, paid sick leave, and holidays
We are committed to diversity and are an equal opportunity employer. Our company values inclusivity and does not discriminate based on race, religion, gender, age, or other factors.
Circle is a dynamic financial technology company revolutionizing the global financial landscape through the internet of money. With a focus on enabling seamless value transfers on a worldwide scale, Circle aims to drive economic growth and foster financial inclusivity with groundbreaking innovations like USDC, a blockchain-based dollar.
What You'll Be Engaged In:
Circle is dedicated to fostering a transparent and stable work environment as we expand into key global markets. As we thrive in a fast-paced organization, our core values of Multistakeholder, Mindfulness, Driven by Excellence, and High Integrity guide us in achieving success. Our remote team environment fosters collaboration and a culture where individuals are encouraged to share new ideas and take ownership.
Primary Responsibilities:
We are seeking an adept legal project manager to collaborate closely with senior litigation attorneys on managing a diverse range of legal cases, investigations, and technical projects. Responsibilities will include overseeing case management, tracking, reporting, and coordinating various case-related activities. This position necessitates strong communication skills, attention to detail, and the ability to manage multiple tasks and cross-functional collaborations effectively.
Key Focus Areas:
Support all facets of litigation, internal investigations, and special projects, including subpoena responses, eDiscovery, and vendor coordination.
Manage and update case materials, databases, and systems efficiently.
Serve as a liaison among internal teams, vendors, and external counsel.
Conduct research, data analysis, and assist in developing enterprise-level information management policies.
Coordinate legal document preparation, review, and delivery.
Execute additional legal and operational tasks as required.
Core Values:
Multistakeholder: Committed to fulfilling the needs of customers, shareholders, employees, families, and communities.
Mindful: Display respect, active listening, and meticulous attention to detail.
Driven by Excellence: Pursue excellence passionately, drive towards goals intensely, and aspire for customer success.
High Integrity: Prioritize open and honest communication while upholding high moral and ethical standards.
Qualifications:
Minimum Requirements
Bachelor's degree
7+ years of litigation experience in corporate, law firm, or government settings
Proficiency with eDiscovery platforms and managing confidential information
Strong organizational and critical thinking capabilities
Competency in Slack, Apple MacOS, and GSuite
Preferred Qualifications
Certification or experience as a legal executive assistant, paralegal, or project manager
Strong teamwork, communication skills, and ability to work calmly under pressure
Knowledge of information governance and eDiscovery best practices
Experience handling confidential information with professionalism and integrity
Additional Details:
Position is eligible for day-one PERM sponsorship
Varied factors determine starting pay within the range of $130,000 to $170,000
Annual bonus target of 15%
Benefits include equity, medical, dental, vision, 401(k), discretionary vacation policy, paid sick leave, and holidays
We are committed to diversity and are an equal opportunity employer. Our company values inclusivity and does not discriminate based on race, religion, gender, age, or other factors.