Marketplace Operations Specialist (f/m)

Company Overview

We are a forward-thinking company focused on innovation and making an impact beyond traditional business practices. Our goal is to safeguard digital ownership in a rapidly changing world, promoting true freedom and leading a revolution in our industry.

By looking towards the future, we blend excellence with ambition to continuously push boundaries and redefine what is possible. Within this environment of innovation, trust, and leadership, you will have the opportunity to shape the landscape of new technology and develop groundbreaking products that set new standards for security in the digital age.

Established in 2014, the global entity that is Ledger serves as a platform for digital assets and Web3 technologies. With headquarters in Paris and Vierzon, as well as offices in various global locations, our team of over 500 professionals is dedicated to creating products and services that allow both individuals and businesses to securely engage with cryptocurrencies. Notably, our Ledger Nano hardware wallets have been sold in over 200 countries, securing more than 20% of the world's crypto assets.

Job Summary

As an Amazon Operations Specialist with us, you will play a crucial role in the success of our presence on global marketplaces, utilizing your skills to optimize operations and support our rapid expansion. Your responsibilities will include managing stock forecasts and inventory, ensuring account health, listing products, and addressing operational challenges in an international landscape covering 18 countries across various regions.

Key Responsibilities

• Inventory Management: Develop precise inventory forecasts to maintain optimal stock levels and prevent stock shortages. Collaborate with the supply chain team to enhance logistical operations and increase operational efficiency. Utilize sales data and market trends to forecast demand and manage inventory effectively.

• Account Health: Monitor key account health metrics and implement proactive measures to uphold exceptional seller ratings. Secure Buy Box ownership and enhance product listings for optimal visibility and conversion rates. Handle cases with Amazon Seller Support and account managers to resolve issues promptly.

• Catalog Optimization: Create and maintain high-quality product listings that accurately represent our brand and offerings. Optimize product pages with engaging content, top-quality images, and relevant keywords to boost organic rankings and drive traffic. Continuously seek opportunities to improve our brand image and global presence on Amazon.

• Operational Excellence: Review existing processes and introduce enhancements to streamline operations and enhance efficiency.

Qualifications

• Demonstrated experience in e-commerce, digital marketing, or related fields.
• Familiarity with Amazon Seller Central or Vendor Central is advantageous.
• Strong organizational capabilities, proactive approach, and ability to manage multiple tasks concurrently.
• Proficiency in English.
• Interest in web3 and crypto spheres.

Benefits

• Stock options to share in the company's success.
• Hybrid work policy for flexible work arrangements.
• Annual company events and social gatherings for team bonding.
• Comprehensive health insurance coverage including medical, dental, and vision care.
• Personal development opportunities, coaching, and fitness resources.
• Generous paid leave, national holidays, and additional rest and relaxation days.
• Access to state-of-the-art office equipment and tech gadgets.
• Transportation reimbursement.
• Employee discounts on company products.

We are committed to being an inclusive workplace, embracing diversity without regard to gender, ethnicity, religion, sexual orientation, social status, disability, or age.