Member of Client Operations, Finance
At Anchorage Digital, we are dedicated to developing the world's most advanced digital asset platform tailored for institutional participation in the cryptocurrency realm. Anchorage Digital platform offers custody, staking, trading, governance, settlement services, and is renowned for its top-notch security infrastructure. It is home to Anchorage Digital Bank N.A., the sole federally chartered crypto bank in the U.S., serving institutions globally through various offerings like Anchorage Digital Singapore and Porto by Anchorage Digital.
The company boasts funding from major institutions such as Andreessen Horowitz, GIC, Goldman Sachs, KKR, and Visa, with a Series D valuation surpassing $3 billion. Established in 2017 in San Francisco, California, Anchorage Digital has multiple offices located in New York, Porto, Singapore, and Sioux Falls. Visit the official website to learn more.
As a crucial member of the Client Operations in Finance team, you will oversee operational processes related to client invoicing, application of invoice payments, and client communication pertaining to these activities. Additional responsibilities may include exploring, optimizing, and executing finance-related operational processes like 1099 preparation. This role plays a pivotal part in fostering positive client relationships and ensuring seamless financial interactions between Anchorage Digital and institutional clients. If you possess keen attention to detail, exceptional communication skills, and a strong dedication to maintaining precise financial data while delivering outstanding client support, we invite you to apply!
The successful candidate should demonstrate:
- Proficiency in accurately applying payments to client billing accounts and verifying resulting balances.
- Proven track record of performing timely and accurate reconciliation of payments to client accounts against internal records and bank invoices/statements.
- Ability to expertly respond to client inquiries regarding their billing account balances with clear and accurate explanations.
- Experience in collaborating with cross-functional teams to investigate and resolve client payment or balance-related issues.
Factors of Growth & Impact guiding Villagers in measuring impact and articulating learning within the scope of the role include technical skills, complexity and impact of work, organizational knowledge, communication, and influence. These factors outline the contributions and capabilities essential for mastering the responsibilities associated with the Member of Client Operations, Finance role.
- Technical Skills required: proficiency in accounting software or ERP systems, understanding different payment methods, and strong spreadsheet software skills.
- Complexity and Impact of Work involve responsibilities to maintain accurate client account balances, contribute to positive client relationships, uphold financial controls, and ensure correct payment application.
- Organizational Knowledge centers on learning Anchorage Digital's payment processing workflows and delivering exceptional client service.
- Communication and Influence include clearly communicating account balance information and resolving client inquiries with professionalism.
- Qualifications for this role include experience in reconciling payments, maintaining client account balances, handling client inquiries, and a client service-oriented approach.
Bonus points may be considered for candidates with experience in managing client billing accounts in the digital asset or fintech industry, familiarity with cryptocurrency accounting software, and an understanding of payment processing's impact on financial reporting. Emotional connection to the Hamilton soundtrack that narrates the establishment of a new financial system is a potential plus.
About Anchorage Digital: Who we are
The Anchorage Village comprises a diverse team united in leveraging platform security, financial services, and distributed ledger technology to provide institutions with the tools necessary to engage securely in the evolving digital asset space. With over 300 members, our team shares a common goal of shaping the future of finance by laying the groundwork for safe value exchange in the new global economy.
Anchorage Digital is committed to creating an inclusive workplace that values and celebrates diversity. The company is deliberate in ensuring all team members feel respected, supported, and connected irrespective of their background. Anchorage Digital upholds an Equal Opportunity Employer policy, respecting candidates regardless of various factors.
Safeguarding privacy rights is a key priority for Anchorage Digital concerning the handling of personal and financial information. Candidates interested can check out the privacy policy notices for more information.
Listing Business Development Manager (Crypto, Japanese Speaking)
Bitcastle is a cryptocurrency exchange platform which aims to create a new age of exchange where everyone can use it safely and have fun. As we expand and take a more active approach to global expansion, bitcastle is looking to hire a Full-Time Listing Business Development to drive growth by leading end-to-end sales initiatives and strategic collaborations in the blockchain and crypto sector, while coordinating cross-functional teams and staying ahead of market trends through continuous research and industry engagement.
About the Role:
- Identify new business opportunities, expand and execute strategic partnerships
- Look for new listing sales opportunities in Blockchain and crypto space
- Manage the listing sales pipeline, from researching, sourcing, contacting, negotiating, converting and following up with clients
- Liase and coordinate with marketing, product, customer support and operations teams to ensure smooth delivery of products
- Assess and monitor key indicators of cryptocurrency projects and evaluating the effectiveness of partnership and campaign initiatives
- Monitor market trends and conducting R&D in the cryptocurrency market
- Participate in overseas exhibitions and events as required and network with potential business partners
Requirements:
Business level Japanese proficiency
Minimum 1 year of BD/sales experience in crypto/blockchain space
Familiar with cryptocurrency or blockchain technology
Experience in managing a team
Experience in crypto coins listing or general business development experience in the crypto industry
Capabilities of develop global customer relationships independently
Good relationship with team and cross functional communication skill
Ideal Candidate:
Have a good sense of cooperation and working with a team
Able to act independently and proactively
Experience in customer negotiation
Listing Business Development
Bitcastle is a cryptocurrency exchange platform which aims to create a new age of exchange where everyone can use it safely and have fun. As we expand and take a more active approach to global expansion, bitcastle is looking to hire a Full-Time Listing Business Development to drive growth by leading end-to-end sales initiatives and strategic collaborations in the blockchain and crypto sector, while coordinating cross-functional teams and staying ahead of market trends through continuous research and industry engagement.
About the Role:
- Identify new business opportunities, expand and execute strategic partnerships
- Look for new listing sales opportunities in Blockchain and crypto space
- Manage the listing sales pipeline, from researching, sourcing, contacting, negotiating, converting and following up with clients
- Liase and coordinate with marketing, product, customer support and operations teams to ensure smooth delivery of products
- Assess and monitor key indicators of cryptocurrency projects and evaluating the effectiveness of partnership and campaign initiatives
- Monitor market trends and conducting R&D in the cryptocurrency market
- Participate in overseas exhibitions and events as required and network with potential business partners
Requirements:
- Business level English
- Minimum 1 year of BD/sales experience in crypto/blockchain space
- Familiar with cryptocurrency or blockchain technology
- Capabilities of develop global customer relationships independently
- Good relationship with team and cross functional communication skill
- Fast learner, hard worker and team player
Ideal Candidate:
- Have a good sense of cooperation and working with a team
-Able to act independently and proactively
- Experience in customer negotiation
- Business level Japanese
Chief Technology Officer (Japanese Speaking)
Bitcastle is a cryptocurrency exchange platform which aims to create a new age of exchange where everyone can use it safely and have fun. As we expand and take a more active approach to global expansion, bitcastle is looking to hire a Full-Time Japanese speaking Chief Technology Officer to lead our engineering team.As frequent communication with Japan and Vietnam entities is required, this role will require Japanese language proficiency and will be fully remote at the moment.
– Formulate strategy and establish the technical vision for the business
– Preparation of specifications and design documents for product development
– Project management of the development process, including quality control
– Define and refine engineering workflows, tech architecture and infrastructure
– Build, develop, lead a world class engineering team
Requirements:
– Experience as a CTO or in a similar technology leadership role in cryptocurrency exchanges or brokerage firms.
– Strong leadership capabilities – with proven success of building, developing and leading an engineering team
– Experience in development using Python, PHP and NodeJS
– Project management experience
– Business level English
– Business level Japanese language skills (JLPT N2 and above) to communicate with Japan and Vietnam entity without need for translator
Ideal Candidate:
– Has project management experience
– Has experience as CTO or similar role in a startup
– Knowledge and interest in cryptocurrency
Project Frameworks and Languages:
– Backend: nestJS(Node JS), Laravel (PHP),Python
– Database: Redis, My SQL
– Frontend: Vue JS
– Mobile: React Native, Android Native, Swift
– DevOps: Git, CI/CD, Docker, Jenkins, GitLabCD
– Cloud: AWS
Korean Growth Lead
KOL Business Development
Bitcastle is a cryptocurrency exchange platform which aims to create a new age of exchange where everyone can use it safely and have fun. As we expand and take a more active approach to global expansion, bitcastle is looking to hire a Full-Time KOL Business Development to join our team.
About the Role
We are seeking a dynamic and results-driven KOL Business Development to drive user growth and enhance brand visibility for our exchange. In this role, you will be responsible for identifying, engaging, and nurturing relationships with local KOLs, influencers, communities, projects, and strategic partners to promote our platform.
- Identify and build relationships with local KOLs/influencers/, communities, projects, and other potential partners to promote the exchange in order to achieve user growth.
- As a representative of the exchange, to build and maintain a good relationship with KOLs and marketing channels to achieve long-term partnership
- Be responsible for the execution and performance of KOL marketing strategy, track and analyze results, and make adjustments to ensure optimal performance and maximum ROI.
- Stay updated with local industry developments trends, conduct market research and create strategies when required
- Attend events as a representative of the exchange when required, expand network and bring in more leads for the exchange
Requirements:
- Experience as KOL BD in similar companies/markets
- Understanding of cryptocurrency
- Fluent in English
Preferred Qualification:
- Japanese speaking proficiency