Operations Analyst

Status
Malaysia
Full time
Office
Compensation is not specified
Role
Operations Manager
Description

About Flipster

Flipster is an innovative trading platform bridging investors to insights and opportunities within the cryptocurrency realm. Our mission is to unveil exclusive investment prospects and deliver a cutting-edge platform for utilizing them. We envision a dynamic future for crypto, characterized by decentralization, effective governance, and advancements benefiting investors, traders, and groundbreaking crypto projects alike. Join us in unlocking the potential of yet-to-be-imagined ideas, accelerating their growth, and realizing their possibilities.

Duties of an Operations Analyst at Flipster

We are in search of a talented Operations Analyst to augment our team at Flipster. The ideal applicant should possess a proficient background in data analytics, as well as sound working knowledge of SQL, Appscript, and Zendesk administration. In this role, you will play a vital part in supporting our daily operations by preparing and generating management reports on a weekly and quarterly basis, contributing to backend automation initiatives, and executing data collection and processing activities.

Key Responsibilities

  • Creation of weekly and quarterly reports
  • Support in campaign operations and reward distribution tasks
  • Management of workflows and automation systems
  • Oversight of LiveChat, Ticketing, and Answer Bot procedures
  • Fulfillment of additional projects and tasks as directed by management

Qualifications

  • Proficiency in Zendesk operations, with preferred experience as a Zendesk administrator
  • Strong familiarity with SQL and BigQuery
  • Basic understanding of Javascript or Googlescript
  • Experience in designing APIs
  • Capability to collaborate effectively within a 24/7 team environment
  • Excellent communication skills, both oral and written, and adeptness in interpersonal interactions

Preferred Skills

  • Enthusiasm for cryptocurrency and blockchain technologies
  • Previous experience in a fast-paced startup or tech environment

Hiring Process

  • Submission of resume/CV
  • Initial interview
  • Follow-up interview
Skills Required
Avatar
Presto
Company size
Not specified
Location
South Korea
Description
Not specified
Status

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