Operations Director

Wallet in Telegram is your gateway to the world of digital currencies, specially tailored for individuals in emerging markets. We understand the complexities and intimidation often associated with existing crypto solutions, which is why we've designed the Wallet to be the ultimate user-friendly platform for managing finances. No need to open a traditional bank account or wrestle with convoluted crypto exchanges and wallets.

Leveraging the power of advanced blockchain technology, Wallet delivers a seamless onboarding experience into the crypto ecosystem. It enables users to effortlessly store, send, and receive digital currencies, all via the familiar interface of Telegram. Managing your finances becomes as simple as sending a message.

At Wallet, we're committed to using technology to disrupt traditional banking systems, providing our customers with more flexible and inclusive financial services. Whether you're a crypto novice or seeking to simplify your digital finance experience, Wallet is crafted with your needs in mind.

We are seeking to hire an individual with a proven track record to lead, drive, and coordinate the efforts of the Wallet operating team. This role will also serve as the reporting and execution bridge—the “glue”—between all key stakeholders and teams that drive our business, including operations, finance, legal, compliance, customer support, and marketing.

Responsibilities:

• Maintain and direct the daily operations of the company, coordinating with HR, legal, compliance, marketing, finance, and other departments, as well as intra-group or external outsourcing. Find a balance between business/product goals and legal/compliance/risk requirements.
• Collaborate with the COO, CEO, and other executives to contribute to the development of the company’s overall strategy, ensuring the execution of business strategies and plans.
• Engage with banks and other financial and crypto institutions, representing the company on various topics before banking partners and regulators. Foster collaboration and establish partnerships with financial and crypto institutions.
• Participate in the creation of procurement policies, negotiate contracts with vendors and suppliers, and reduce unnecessary expenditures or underutilized resources.
• Assess risks associated with the company’s business activities, participate in the development of a company-wide risk management strategy alongside other teams, and ensure compliance with regulations and industry standards.
• Share knowledge and, where appropriate, mentor team members. Support the company in recruitment, retention, team development, performance management, and advising on promotions.
• Organize and lead the opening of new company offices or business units across various jurisdictions, handling the full setup process from A to Z.

Requirements:

• Solid understanding of cryptocurrency and experience working in a crypto business (VASP/regulated environment).
• Experience in payments, electronic money, or financial services/crypto business operations. Risk and compliance experience in the financial/crypto industry is highly valued.
• Proven track record as a head of operations or operations manager.
• Demonstrated ability to “get the job done.”
• Exceptional organizational and teamwork skills, critical thinking, and multitasking abilities. Capable of managing multiple projects and deadlines in a fast-paced, high-output professional environment.
• Ability to work effectively with limited resources. Strong skills in coordinating and uniting teams, while also working independently without a large supporting team.

Why it is a fantastic opportunity

• Our business is growing at an exponential scale.
• Work in a well-funded startup environment with unique growth opportunities and a chance to join a rapidly growing company with a unique product.
• Be based remotely.
• Participation in the performance review and bonus programme.
• Compensation for medical expenses.
• Provision of necessary equipment.
• Annual vacation of 20 working days plus 10 paid days off.
• 14 days of paid sick leave to support your health and recovery when needed.
• Access to internal English courses for continuous learning and improvement in language skills.

Wallet is an equal opportunity employer.