Quality Assurance Field Technician - Pittsburgh

USA
Full time
Remote
Compensation is not specified
Role
QA Engineer
Description

Job Summary:

Bitcoin Depot seeks a capable individual to fill the role of a Quality Assurance Field Technician specifically for the Pittsburgh area. The primary duty involves meticulously assessing existing BTM locations through routine inspections, installations, and repairs to guarantee uninterrupted functionality for BTMs in facilitating transactions.

Our company, recognized as the leading Bitcoin ATM Network globally, enables users to efficiently engage in Bitcoin transactions across numerous BTM and BDCheckout locations.

We take pride in our accolades as a Top Work Place acknowledged by Atlanta Journal-Constitution for the years 2021 and 2022, inclusion in the inc 5000, and consecutively making it to the ACG Georgia Fast 40 list. Currently, we are publicly traded on the NASDAQ under the ticker symbol BTM.

Key Responsibilities:

  • Travel outside the home market for up to 75% of working time to service, inspect, install, and repair BTMs
  • Develop and enforce quality assurance policies and procedures
  • Conduct routine assessments and testing of products to adhere to BTM standards
  • Prepare and set up BTMs before installation
  • Physically install BTMs at approved locations
  • Fit and display relevant signage and marketing material at designated spots
  • Persistently maintain BTMs through service, preventative maintenance, and replenishment of supplies in line with set guidelines
  • Train customers and third-party vendors remotely and in person
  • Gather precise information from merchant sites as necessary
  • Produce training guides and operational manuals
  • Continuously document quality assurance tasks and prepare regular operational reports 
  • Report technical issues resolution to the Tech Support Manager
  • Aid team members and handle miscellaneous duties assigned occasionally

Qualifications and Experience:

  • Pittsburgh residency is a must
  • A minimum of three years of experience within the ATM or BTM industry
  • Strong interpersonal skills for effective communication with both internal and external stakeholders
  • Methodical problem-solving approach aligned with set procedures 
  • Intermediate or higher proficiency in Microsoft Excel or Google Sheets 
  • Demonstrated expertise in handling multiple prominent tasks with adaptability in a dynamic work environment
  • Exceptional written and verbal communication skills

Physical Demands:

  • This role involves physical activities such as bending, climbing, lifting, driving, standing, and walking
  • Capability to lift a minimum of 50 lbs and use a dolly for moving BTM machines and equipment

Benefits:

  • 401K Matching
  • Employer contribution towards health benefits premiums
  • Paid wellness membership
  • Equity participation 
  • Paid time off and holidays
  • Yearly in-person and virtual team-building events
  • Remote-friendly work environment

Bitcoin Depot commits to providing an inclusive workplace, free from discrimination or harassment based on various characteristics including race, gender, religion, age, national origin, disability status, genetics, veteran status, sexual orientation, or any legally protected trait. Within our organization, employment decisions encompass all stages from recruitment to training without bias.

Skills Required
Avatar
Bitcoin Depot
Company size
Not specified
Location
United States
Description
Not specified

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Founding Technical Partners for Oferli – Elite Web & Mobile Development Team🌐

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Payment in Crypto

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Full time
Remote
 
 
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Payment in Crypto
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Trading Support Analyst

United States
United States
Full time
Hybrid
Job Responsibilities:

Overseeing the functioning of systematic trading activities, ensuring seamless operations, and enhancing the reliability and efficiency of trading systems.

Monitoring live trading systems including orders, positions, profits and losses, and risks.

Providing initial support for trading, execution, exchange connections, and production concerns.

Investigating and resolving order, position, profit and loss, reconciliation, and trading-system exceptions.

Collaborating with traders, quantitative developers, exchanges, brokers, and other parties to address live trading issues.

Supporting strategy deployments, system releases, testing, and operational modifications.

Tracking exchange and market events, outages, connectivity problems, and other operational risks.

Analyzing trading and operational metrics to detect issues and enhance processes.

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Sound grasp of electronic trading, order cycle, positions, profits and losses, and risk assessment.

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Knowledge of prediction markets, equities, crypto, futures, options, or other derivatives.

Familiarity with exchange APIs, FIX protocol, order book data, or real-time trading systems.

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$70,000 - $110,000 annually

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Competitive salary

Generous annual leave including birthday and work anniversary benefits

401(k) with employer match

Eligibility for group health, dental, vision, and life/disability insurance

Flexible work hours and hybrid setups

Internal mobility program for career advancement opportunities

About the Company:

Founded in 2016, Crypto.com serves over 150 million clients worldwide with the mission of ensuring Cryptocurrency in Every Wallet™. Committed to security, privacy, and compliance, Crypto.com aims to drive cryptocurrency adoption through innovation and empowering the future generation.

Hiring Details:

Crypto.com is an equal opportunities employer dedicated to a fair and transparent work environment that values diversity and inclusion. Candidates with various backgrounds, viewpoints, and skills are encouraged to apply.

Final Note: Kindly be advised that only candidates shortlisted for the position will be contacted during the recruitment process. Personal data provided by applicants is solely utilized for recruitment purposes.

Senior DevOps Engineer, Canada

Canada
Canada
Full time
Hybrid
Job Responsibilities

Developing tools for monitoring applications and performance.

Contributing to the design of system architecture.

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Solid expertise in AWS, Terraform, and Kubernetes.

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Progressive and proactive work environment fostering innovative solutions.

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Opportunities for internal career advancement through the company's mobility program.

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Opportunities for career growth and advancement through the company's internal mobility program.

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London, UK
London, UK
Full time
Hybrid
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Monitor live trading systems, strategies, orders, positions, P&L, and risk.

Act as the first line of support for trading, execution, exchange connectivity, and production issues.

Investigate and resolve order, position, P&L, reconciliation, and trading-system exceptions.

Coordinate with traders, quantitative developers, exchanges, brokers, and other counterparties to resolve live trading issues.

Support strategy deployments, system releases, testing, and production changes.

Monitor exchange and market events, outages, connectivity issues, and other operational risks.

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3+ years of experience in electronic trading, trade support, trading operations, production support, or a related role.

Strong understanding of electronic trading, order lifecycle, positions, P&L, and risk.

Ability to troubleshoot issues calmly and effectively in a fast-moving production environment.

Strong Python or scripting skills; SQL experience is preferred.

Experience working with large trading or market datasets.

Strong analytical, communication, and problem-solving skills.

Bachelor's degree in Computer Science, Engineering, Mathematics, Finance, or another quantitative discipline, or equivalent relevant experience.

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Experience supporting systematic, algorithmic, or market-making trading.

Experience with prediction markets, equities, crypto, futures, options, or other derivatives.

Experience with exchange APIs, FIX, order-book data, or real-time trading systems.

We may use artificial intelligence tools to analyze the content of your Resume/CV against the specific requirements for the position. The purpose is to support our recruitment team in reviewing applications more effectively. These tools assist our recruitment team in their evaluation of your application by providing recommendations, but they do not replace human judgment. Final hiring decisions are ultimately made by humans who consider the insights generated by the tools along with other relevant information. If you would like more details about how your personal information is processed, please contact us.