Sales Development Representative

Company Overview:

Flawless is at the forefront of transforming the film industry through its innovative Gen AI film editing tools. Our goal is to equip filmmakers with cutting-edge technology that facilitates boundless creativity, expands storytelling opportunities, and provides unparalleled visual and emotional experiences. Moreover, we are leading the way in establishing ethical AI standards through the Artistic Rights Treasury (A.R.T.), safeguarding artists and rights holders in the Entertainment sector.

Reporting Line:

This role will report to the Director of Business Development.

Key Responsibilities:

• Proactively assess, handle, and engage with incoming leads from marketing initiatives and digital channels.
• Conduct proactive follow-ups to foster relationships, generate interest, and verify potential partnerships.
• Research prospective accounts and decision-makers to identify key contacts and ascertain customer needs effectively.
• Collaborate with the Commercial and Customer Success teams to arrange presentations and product demonstrations.
• Monitor and assess account activity within the HubSpot CRM to identify new strategies, upsell opportunities, and ensure cohesive communication among the Commercial, Customer Success, and Marketing departments.
• Support industry events via lead acquisition, networking, and relationship building.

Required Skills:

• Strong organizational and coordination abilities to effectively manage multiple enterprise accounts and inbound leads.
• Proficiency in data analysis to identify customer engagement patterns and account trends.
• Experience with CRM tools, preferably HubSpot, to streamline customer interactions and monitor pipeline progress.
• Exceptional written and verbal communication skills with a focus on building relationships over cold outreach.
• Comfort working autonomously in a collaborative environment with teams across commercial, marketing, production, and customer success, driven by a results-oriented work ethic.

Qualifications:

• 1-3 years of experience in customer success, sales coordination, or marketing operations.
• Background in B2B SaaS, media, film, or entertainment industries would be advantageous.
• Familiarity with HubSpot CRM or similar sales and marketing automation tools.
• Ability to manage multiple accounts, analyze customer engagement, and uncover actionable insights.
• Passion for AI, film technology, and the evolving media landscape.

Salary Range:

$70,000 - $80,000 annually

Interview Process:

The interview process involves four rounds, interspersed with casual Zoom or in-person coffee chats to further mutual understanding and compatibility:

• Recruiting Screen: 30-45 minute discussion with the recruitment team to review background, interests, and alignment with Flawless.

• Hiring Manager/Behavioral: 60-minute onsite meeting to gauge team fit and alignment with Flawless.

• Hubspot Form Evaluation: 60-minute onsite session to analyze customer messages and propose action plans.

• Final Cross-Functional Interview: A 60-minute virtual interview focusing on partnerships, communication style, and problem-solving approaches.

  Benefits:

At Flawless, you can look forward to:

• Autonomy within your role
• Hybrid working arrangements
• Competitive compensation package
• Stock option benefits

Flawless is a promoter of an equal opportunity, safe work environment where individuals can excel. We are devoted to providing equal employment opportunities without regard to various factors such as race, color, religion, gender, age, disability, or Veteran status. We also welcome qualified individuals regardless of criminal history.