Senior Application Support Analyst
Who We Are
Genesis Global specializes in enabling financial markets organizations to innovate quickly through a software application development platform, customizable solutions, and extensive expertise in capital markets and financial services. Our goal is to empower developers to efficiently deliver high-performance, resilient, and secure applications, offering a buy-to-build solution to address challenges in the market.
At Genesis, we are dedicated to fostering an inclusive and respectful company culture that thrives on diversity and unique perspectives. We blend the energy and passion of a startup with the experience and expertise of a scale-up to continually improve work for all.
If you are someone who is not afraid to challenge the status quo and is enthusiastic about driving change, your mindset aligns with our values.
What You Need & Role Responsibilities
Ideal for individuals who enjoy tackling technical challenges and excel in communication, this role involves engaging with customer IT teams, business users, and internal Genesis development and product teams. As a proactive problem solver passionate about technology and making a difference in the capital markets industry, this position is an excellent fit.
This role as a Senior Support Analyst involves understanding the business processes and systems at customer sites to provide exceptional support that aligns with our vision of establishing a world-class global support team. The primary responsibility is to maintain the stability of business applications and promptly address client/user requests and issues.
Future Potential for this Role
Joining a growing team, as a Level 2 support specialist for LCAP applications and infrastructure, you will monitor different application and infrastructure components to ensure they are operating smoothly. By contributing to generating and analyzing SOD/EOD dashboard reports, you will set high standards using tools like Prometheus, Data Dog, or Splunk.
Responsibilities also include recording and tracking issues, incident management, acting as a liaison with 2nd and 3rd line support teams, contributing to capacity management, audit requests, and adhering to a strict change management regime. There is a clear pathway for career advancement through upgrading skills in documenting Critical Issues and Processes.
Operating within a shift schedule that predominantly covers late-night hours to accommodate US time zones, weekends, and public holidays signifies a crucial aspect of this role.
Essential Skills and Competencies
- 4-8 years of experience supporting capital markets solutions, with a solid understanding of FIX messaging/connectivity being advantageous.
- Proficiency in Level 1 support with expertise in capital markets solutions.
- Excellent communication skills to effectively convey technical concepts to diverse stakeholders.
- Proficiency in scripting and programming, particularly Java, with expertise in Linux environments.
- Strong knowledge of networking principles, including HTTP vs. websockets and ports.
- Adherence to process excellence with commitment to established protocols and procedures.
- Ability to work both independently and collaboratively, contributing positively to team dynamics and achieving shared goals.
Benefits
We prioritize employee well-being with competitive salary, defined bonus, comprehensive healthcare insurance, remote working allowance, training allocation, well-being investment, and equity scheme participation.
Our dedication to enhancing individual benefits ensures the overall well-being of our team members inside and outside the workplace.
Join Our Team
Working at Genesis offers an environment where you are surrounded by individuals and teams that challenge and inspire you to continuously improve. Our support for work/life balance through initiatives like flexible working and a focus on ongoing personal and professional development sets us apart.
Affirmative Action
Genesis Global practices Affirmative Action and is committed to maintaining a diverse and inclusive workplace, upholding equal opportunity for all qualified applicants, regardless of race, color, religion, sexual orientation, gender identity, age, national origin, citizenship status, pregnancy, protected veteran status, or disability.
Head of Partnerships
Leveraging the power of advanced blockchain technology, Wallet delivers a seamless onboarding experience into the crypto ecosystem. It enables users to effortlessly store, send, and receive digital currencies, all via the familiar interface of Telegram. Managing your finances becomes as simple as sending a message.
At Wallet, we're committed to using technology to disrupt traditional banking systems, providing our customers with more flexible and inclusive financial services. Whether you're a crypto novice or seeking to simplify your digital finance experience, Wallet is crafted with your needs in mind.
Now we are looking for senior person to lead Wallet Earn initiative.
Responsibilities:
Increase value locked by Wallet’s users via bonus campaigns and other incentives.
We want to attract $1B within next 12 month.
To achieve this goal candidate will have to do following tasks:
Identify valuable partnership opportunities.
Sign up potential partners for Wallet Earn.
Update product based on requests from consumers and partners.
Execute campaigns that are easy to onboard and profitable for Wallet users.
Promote these campaigns within existing userbase and efficiently attract new users.
Requirements:
Experience in building and promotion of similar services: loyalty programs, cashback services, referral programs, launch-pools and so on.
Experience in building products together with technical team.
Experience in establishing partnerships.
Strong professional background in crypto/web3.
Why it is a fantastic opportunity:
Our business is growing at an exponential scale.
Work in a well-funded startup environment with unique growth opportunities and a chance to join a rapidly growing company with a unique product.
Be based remotely.
Participation in the performance review and bonus programme.
Compensation for medical expenses.
Provision of necessary equipment.
Annual vacation of 20 working days plus 10 paid days off.
14 days of paid sick leave to support your health and recovery when needed.
Access to internal English courses for continuous learning and improvement in language skills.
Data Analysis
Responsibilities:
- Analyze data to identify trends, patterns, and insights that will inform strategic decisions.
- Work closely with various departments to gather data requirements and deliver actionable insights.
- Develop and maintain data models, dashboards, and reports to track key performance metrics.
- Utilize both quantitative and qualitative analysis techniques to interpret data effectively.
- Collaborate with stakeholders to ensure data integrity and accuracy.
Requirements:
- Bachelor's degree in a related field, such as Computer Science, Information Technology, Mathematics, or Statistics.
- Proven experience in data analysis, including proficiency in tools and technologies relevant to Web, Mobile & Software Development, Engineering & Architecture, IT & Networking, Accounting and Consulting, and Blockchain & Crypto.
- Strong analytical and problem-solving skills, with the ability to translate complex data into meaningful insights.
- Excellent communication and presentation skills.
- Ability to work independently and as part of a team.
If you are passionate about leveraging data to drive business success and have a diverse skill set in the aforementioned areas, we encourage you to apply for this exciting opportunity as a Data Analyst.
Globalization Assistant
作为全球⼗⼤数字资产交易所之⼀（仍在上升🚀），我们在交易、安全 和区块链产品创新⽅⾯提供⼀流的服务体验。
我们的⽬标是让所有⼈都能参与到加密市场的建设中来，使得最前沿的、最有潜⼒的加密货币项⽬得以安全上线并交易。你有兴趣加⼊这样⼀⽀去中⼼化团队吗？
团队介绍：
产品研发团队自成立以来一直秉承用户至上和安全至上的理念，产品不断更新迭代，技术稳中求新。 加入产研团队，你将和一群业内一流的技术伙伴一起，打磨高性能、高可靠、创新不断的全球Top5的平台，在这里，你的发展空间无限，未来可期。
我们正在全球招募更多优秀的志同道合的朋友加入我们，我们理想的候选人：积极主动，逻辑能力较好，有着良好的团队合作和沟通协调能力；具有一定专研精神，敢于挑战自我，勇于解决各种未知问题。
岗位职责：
负责公司产品、业务相关文档的中英文互译，译稿内容准确。
负责协调跟进相关文档的多语种翻译任务。
负责更新和维护相关产品多语种术语库。
协助编写产品使用说明书、用户使用手册等产品文档。
其他翻译、国际化、产品等相关工作。
任职要求：
本科及以上学历，英语/翻译等相关专业。
具有一定的翻译工作经验，拥有英文专八或CATTI翻译证书，
具有海外工作或留学经验优先。
熟悉 Axure，Figma等软件工具，熟练使用CAT工具（Trados，memoQ，Smartling等）。
金融、证券、期货、数字货币交易行业翻译经验优先。
工作认真负责，有较强的学习能力，良好的沟通协调能力。
Gate价值观
我们崇尚价值⾄上的原则，您的知识、愿景和⾃主性将在这⾥充分发挥， 我们专注于使⽤最好的产品和服务来赢得全球客户的赞誉，并将去中⼼化的理念带到世界各地。
我们的价值观包含正直、洞察、创新、求知与合作，在Gate.io ，我们致⼒于打造独特的Gate风格，并寻找与Gate.io价值观相契合的你。
我们的公司
Gate.io成⽴于2013年，是领先的加密货币交易所之⼀，在全球范围内提供 与多种领先数字资产交易相关的服务。Gate.io拥有超千万的注册⽤户，被认为是全球最安全和最可靠的加密货币平台之⼀。 Gate.io已经过区块链透明度验证，根据流动性和交易量 ，⼀直稳居全球⼗⼤加密货币交易所⾏列（CoinGecko）。
Senior Product Manager, Security
At present, the most pressing bottleneck to the growth of Ethereum is its performance and scalability. We are building the most elegant solution to this problem. We do this in the open (under an MIT open source license) because we believe in open source innovation and its ability to accelerate growth.
OP Labs is building Optimism mainnet, and by extension, the infrastructure that powers all OP-Stack chains. We are improving Ethereum’s performance by orders of magnitude and donating the profits from doing so to funding Ethereum public goods. By operating as a Public Benefit Corporation, OP Labs can align its incentives with the public good and take positive-sum steps toward a sustainable future for the internet.
We’re looking for an experienced, security-focused PM to help us scale Ethereum.
At Optimism, security is one of our core product features. In this role, you will support our growing Security team to create secure practices, frameworks, and products that benefit our customers. You will prioritize, design, and ship secure protocol and governance features as well as state-of-the-art monitoring and alerting systems to defend the Superchain.
As a PM at OP Labs, you are fully empowered to identify, prioritize, develop, and ship impactful products to our customers and ecosystem.
What are the role responsibilities?
Lead core security and protocol initiatives from ideation all the way to delivery
Go deep on highly technical products (e.g., fault proofs) to propose roll-out, monitoring, and success strategies
Improve chain deployment and upgrade tooling to scale the Superchain to 1,000s of interoperable chains
Lead UXR with infrastructure partners, the Optimism Security Council, and chain operators to understand security and usability needs
Collaborate with a team of world-class security and smart contract engineers
What skills do you bring?
3+ years experience building product in highly adversarial environments
Ability to communicate with both technical and non-technical stakeholders
Proven track record of designing and improving operational processes to increase efficiency
Deep strategic thinking coupled with clear, pithy writing
What will you like about us?
Driving core security and protocol initiatives from ideation to impact
Securing billions in TVL across the Superchain
Immediate agency and impact
Working with a world-class team to scale Ethereum
Fully remote, deeply engaged, highly skilled, and yet really FUN team environment
What will you like about us?
We take care of our employees. Competitive compensation, fully paid medical, dental, and vision, and a 4% 401K match—learn more about our benefits, culture, and all recruiting FAQ here: https://oplabs.notion.site/OP-Labs-Hiring-FAQ-79f82dd0763e4344b99e9ce3ea1728da.
We take pride in the accomplishments of our teammates and support each other in doing the best work of our careers.
Our team is a diverse group of people from varied backgrounds. We cherish our eclecticism and consider it a great strength.
We’re fully remote, deeply engaged, highly skilled, and like to have fun.
We think long-term. Our founders have been scaling Ethereum since 2015.
We strongly encourage candidates of all different backgrounds to apply. We believe that our work is stronger with a variety of perspectives, and we’re eager to further diversify our company. If you have a background that you feel would make an impact at Optimism, please consider applying. We’re committed to building an inclusive, supportive place for you to do the best work of your career.
Head of Incentives
Leveraging the power of advanced blockchain technology, Wallet delivers a seamless onboarding experience into the crypto ecosystem. It enables users to effortlessly store, send, and receive digital currencies, all via the familiar interface of Telegram. Managing your finances becomes as simple as sending a message.
At Wallet, we're committed to using technology to disrupt traditional banking systems, providing our customers with more flexible and inclusive financial services. Whether you're a crypto novice or seeking to simplify your digital finance experience, Wallet is crafted with your needs in mind.
Now we are looking for senior person to lead Wallet Earn initiative.
Responsibilities:
Increase value locked by Wallet’s users via bonus campaigns and other incentives.
We want to attract $1B within next 12 month.
To achieve this goal candidate will have to do following tasks:
Identify valuable partnership opportunities.
Sign up potential partners for Wallet Earn.
Update product based on requests from consumers and partners.
Execute campaigns that are easy to onboard and profitable for Wallet users.
Promote these campaigns within existing userbase and efficiently attract new users.
Requirements:
Experience in building and promotion of similar services: loyalty programs, cashback services, referral programs, launch-pools and so on.
Experience in building products together with technical team.
Experience in establishing partnerships.
Strong professional background in crypto/web3.
Why it is a fantastic opportunity:
Our business is growing at an exponential scale.
Work in a well-funded startup environment with unique growth opportunities and a chance to join a rapidly growing company with a unique product.
Be based remotely.
Participation in the performance review and bonus programme.
Compensation for medical expenses.
Provision of necessary equipment.
Annual vacation of 20 working days plus 10 paid days off.
14 days of paid sick leave to support your health and recovery when needed.
Access to internal English courses for continuous learning and improvement in language skills.
Wallet is an equal opportunity employer.