Senior Backend Engineer - Activate

About The Project:The project is a venture-backed stealth mode project having raised $2 million and building a Social Intelligence Engine designed to power smarter, faster crypto trading. We're combining advanced data infrastructure and real-time intelligence to unlock new trading possibilities. About the Role:We're looking for a tech-savvy, investor-facing leader with an engineering background to represent us on the frontlines. This is not a research role it's about amplifying our voice, building relationships, and being the bridge between our technology and the world. Key Responsibilities:1）Represent us externally at hackathons, pitch events, conferences, and investor meetings.2）Be our lead evangelist clearly explaining our tech vision to both technical and non-technical audiences.3）Drive fundraising efforts with compelling presentations, clear strategy narratives, and investor Q&A.4）Partner closely with engineering/product to demo the platform, shape the roadmap, and turn market feedback into action. Requirements:1）Strong engineering background (AI, blockchain, data infrastructure, or similar).2）Proven experience in investor-facing roles, including fundraising and pitching.3）Excellent presentation and communication skills, with a track record of representing projects publicly.4）Experience participating in or leading hackathons, demos, and tech events.5）Understanding of consumer behavior data in gaming and apps is a plus.6）Familiarity with Web3, crypto, and developer communities. Compensation:Competitive salary + equity + team token + and performance-based incentives.

Responsibilities:

Collect, categorize, and analyze user data obtained from the customer service department and related systems to identify patterns in user behavior and issue trends.

Create and maintain dashboards and reports to offer real-time insights into critical metrics.

Provide recommendations driven by data to enhance team performance and operational efficiency.

Collaborate with team leaders to execute solutions and monitor the effects of changes.

Perform root cause analysis to pinpoint underlying factors influencing key performance indicators (CSATs, resolution rate, etc.).

Simplify complex data into actionable insights for senior management.

Assist in strategic decision-making through in-depth analysis and forecasting.

Ensure the accuracy and integrity of data by applying best practices in data collection, storage, and analysis.

Effectively communicate findings and suggestions to stakeholders at various levels.

Work with cross-functional teams to establish goals and drive collaborative initiatives.

Offer training and support to team members on data analysis tools and techniques.

Requirements:

A minimum of 3-5 years of experience in business intelligence, data analysis, or a related field.

Demonstrated proficiency in analyzing intricate data sets and delivering actionable insights.

Experience in the cryptocurrency, financial services, or compliance sector is a bonus.

Bachelor’s degree in Data Science, Statistics, Computer Science, Business Analytics, or a related discipline.

Competence in data analysis tools like SQL, Python, R, or equivalent.

Familiarity with data visualization platforms such as Tableau, Power BI, or similar tools.

Strong grasp of database management and data warehousing principles.

Knowledge of statistical analysis and predictive modeling methods.

Exceptional analytical and problem-solving capabilities.

Keen attention to detail and precision.

Ability to convey complex data insights clearly and succinctly.

Robust organizational and time management skills.

Capable of working both independently and collaboratively within a team.

At Anchorage Digital, we are dedicated to developing the most sophisticated digital asset platform for institutional involvement in the realm of cryptocurrency.

Anchorage Digital is a leading crypto platform that facilitates institutional engagement with digital assets through a range of services including custody, staking, trading, governance, and settlement, all supported by top-tier security infrastructure. The home of Anchorage Digital Bank N.A., the sole federally chartered crypto bank in the U.S., Anchorage Digital also caters to institutions through its global offerings.

The company has garnered significant investment from reputable institutions like Andreessen Horowitz, GIC, Goldman Sachs, KKR, and Visa, with a Series D valuation surpassing $3 billion. Founded in 2017 in San Francisco, California, Anchorage Digital operates from its offices in New York, Porto, Singapore, and Sioux Falls.

The primary objective of this role is to contribute to the Quality Assurance process within Third-Party Risk Management (TPRM) while aiding the evaluation of third-party service providers across all legal entities present within Anchorage, both regulated and non-regulated.

We have introduced the Factors of Growth & Impact to assist team members in measuring impact and articulating their progress within the role, supporting ongoing learning and skill development.

Responsibilities:

Oversee and manage the TPRM Quality Assurance process across regulated and non-regulated legal entities within Anchorage Digital, which includes conducting reviews, analyzing findings, and presenting results to key stakeholders.

Provide support for risk assessment procedures across all legal entities specific to Financial reviews, Business Continuity, Information Security, and other risk reviews as dictated by the nature of the outsourced product/service.

Collaborate on various TPRM projects as necessary with a high level of autonomy and minimal supervision required.

Key Areas of Focus:

Develop and manage procedures related to Third-Party Risk Management and Vendor Management Quality Assurance, and help implement QA processes across all legal entities.

Engage across the organization to align TPRM requirements with business needs for both regulated and non-regulated legal entities.

Communication and Collaboration:

Efficiently document summaries, reports, and governance materials associated with the TPRM Quality Assurance Program.

Engage effectively with stakeholders such as Risk Subject Matter Experts (SMEs), Relationship Owners, and Relationship Managers.

Mentor junior team members to instill industry best practices and share insights gained from experience.

Requirements:

Prior experience in TPRM Quality Assurance/Quality Control and Information Security assessments.

Knowledge of working in regulated financial institutions is a plus.

Desired Qualifications:

Exposure to financial services regulatory guidelines such as OCC, NY DFS, FFIEC, MAS, and other relevant bodies.

Appreciation for the innovative musical, "Hamilton," which highlights the establishment of a modern financial system.

Anchorage Digital is dedicated to fostering an inclusive and supportive workplace for its diverse team members, where respect, connection, and collaboration are paramount. We celebrate individual differences and believe that openness about our backgrounds enables us to excel together in our work.

Anchorage Digital is an Equal Opportunity Employer and values diversity and inclusion in its workforce. We welcome applications from qualified individuals without regard to race, color, ancestry, religion, gender, age, marital status, disability, sexual orientation, gender identity, veteran status, or any other protected category under applicable laws.

Ensuring the privacy of personal and financial information is a top priority for Anchorage Digital, and we strive to maintain the confidence and trust of our clients when handling their sensitive data.

As a valued member of the ETMSA team at a prominent organization, you will play a crucial role in responding to and managing cybersecurity threats and incidents across their lifecycle. This involves collaborating closely with a global team of incident responders. Your responsibilities will encompass Preparation, Identification, Containment, Eradication, Recovery, and Lessons Learned phases.

Your expertise in cyber defense, digital forensics, log analysis, and intrusion analysis will be utilized to address security incidents affecting our endpoints, network, and cloud infrastructure. Key responsibilities include prevention, detection, response, and remediation utilizing technologies such as Next-Generation Firewalls (NGFW), Endpoint Detection and Response (EDR), Intrusion Detection/Prevention Systems (IDS/IPS), and Data Loss Prevention (DLP), among others.

Effective collaboration and communication with diverse stakeholders in multicultural and global settings will also be part of your role.

Responsibilities:

Act as a key point of contact, reporting to the Director, to guide all phases of the incident response lifecycle

Contribute to various incident prevention projects aimed at enhancing security posture

Preparation:

Understand and adhere to various regulatory and compliance requirements related to incident reporting and escalation

Engage in self-assessment exercises like Tabletop Exercises, Attack Simulations, and Red/Purple Team exercises for seamless incident response processes

Develop incident response runbooks, playbooks, and SOPs aligning with regulatory requirements

Assess the readiness of different layers - people, processes, and technologies for incident response

Detection & Analysis:

Respond to cybersecurity incidents escalated from different channels, including the 24/7 SOC team

Manage cybersecurity incidents in compliance with local authority/regulatory requirements

Evaluate risk, impact, and scope of identified security threats

Conduct in-depth incident analysis by investigating security-related logs and contextualizing against known threats

Containment, Eradication, and Recovery:

Collaborate with stakeholders, offer guidance, and make recommendations to contain and eliminate security incidents

Contribute to root cause analysis using forensic tools to identify sources of compromise or malicious activity

Document investigative findings for high-profile events and other significant incidents

Post-Incident Activities:

Facilitate lessons learned sessions for stakeholders

Oversee and track follow-up actions

Document incidents in the case management system and generate incident reports

Demonstrate readiness to engage quickly in security incidents.

Requirements:

Minimum of 5 years of experience in the Cyber Security industry

Strong technical and analytical skills

Proficiency in cyber security incident response processes

Knowledge of AI tools for automating security tasks

Hands-on experience in incident response

Scripting experience (Bash, PowerShell, Python, Go) for incident response across multiple platforms

Familiarity with cybersecurity tools and software like NGFW, EDR, IDS/IPS, SIEM, etc.

Familiarity with MITRE ATT&CK Framework and/or Cyber Kill Chain

Proactive in exploring new technologies and enhancing team capabilities

Security-related certifications like Azure, AWS, CISSP, GCIH, GCIA, etc., are advantageous

Understanding of regulatory and compliance requirements like GDPR, MAS, PSD2 is a plus

Preferably:

Rapid learner with a proactive mindset

Strong team player with a collaborative approach

Eagerness to learn and willingness to go the extra mile

Strong sense of ownership, accountability, and urgency

Confidence in handling incidents and engaging with senior stakeholders

Insight into business considerations alongside technical decisions.

Location: Remote – LATAM

Type: Full-time

Company Overview: Ubiminds is a GPTW-certified company that focuses on partnering with American software product firms to enhance their development capabilities. The company specializes in selecting and integrating the top 5% talent from Brazil to support their LATAM strategy.

Responsibilities:

Leadership & Team Development:

Lead a team of Project Managers, fostering a culture of high-performance and goal-oriented mindset.

Support Project Managers in addressing challenges, enhancing client relationships, and ensuring alignment with company standards.

Identify areas for development within the team and promote continuous learning and growth.

Account Expansion & Business Growth: - Provide strategic guidance to clients, identifying avenues for expanding partnerships and increasing value through various solutions, such as staff augmentation or outsourcing.

Develop and execute strategies to drive revenue growth in existing accounts through position creation and enhanced service delivery.

Ensure account growth is coupled with high retention rates by prioritizing the satisfaction and performance of team members.

Collaborate with the Sales team on proposing new services based on client feedback and insights.

Delivery Excellence, Retention & Process Improvement:

Supervise project delivery across accounts to uphold performance, quality, and client satisfaction standards.

Ensure team members are supported and positioned for success within client teams.

Establish monitoring systems for performance and satisfaction to address challenges proactively.

Implement scalable processes and best practices to enhance operational efficiency.

Client Success & Relationship Management:

Cultivate strong relationships with senior stakeholders at client organizations.

Assist in navigating complex challenges, mediating conflicts, and positioning the company as a valued partner.

Address complex issues, offering solutions that align with client and company interests.

Cross-Functional Collaboration:

Collaborate with the Talent Acquisition team to align delivery capacity with growth objectives and retention strategies.

Partner with departments such as People and Sales for optimal hiring, onboarding, and employee experience.

Contribute insights and feedback to shape the company's broader strategic approach.

Requirements:

Fluency in English and Portuguese.

Previous experience leading project management, account management, or client success teams preferably in the tech, outsourcing, or staffing sector.

Demonstrated ability to drive revenue growth while maintaining strong retention rates.

Strong negotiation, relationship-building, and communication skills.

Problem-solving and conflict resolution skills.

Process-oriented with expertise in designing scalable frameworks.

Comfortable in a fast-paced, target-driven environment.

Proficiency in software development environments.

Company Culture:

People-focused environment promoting continuous improvement and teamwork.

Emphasis on taking challenges head-on with a positive attitude and commitment.

Delivering high-quality services and exceeding expectations is the norm.

Transparency, honesty, and openness are core values upheld by the company.

Perks and Benefits:

Engage with industry leaders in a dynamic and innovative work setting.

Benefit from a vast network of partners to support revenue generation.

Option to work remotely or at the office.

Provided with company-specific equipment.

Access to snacks, drinks, and community-building events.

Financial support for attending conferences and relevant industry events.