Senior Community Marketing Specialist

Company Overview:

Circle is a prominent financial technology organization operating within the dynamic landscape of the internet of money, paving the way for seamless global value transmission akin to digital data. By facilitating transactions that are swift, borderless, and cost-effective, Circle disrupts traditional settlement frameworks, creating new opportunities for economic advancement and inclusion on a global scale. Powered by innovative solutions like USDC, a blockchain-based dollar, Circle empowers businesses, institutions, and developers to seize these transformative advancements and leverage the intersection of money and technology.

Company Culture:

As Circle continues to expand its footprint in key global jurisdictions, the organization upholds a culture grounded in transparency, stability, and efficiency. Emphasizing core values such as Multistakeholder philosophy, Mindfulness, Achievement through Excellence, and unwavering Integrity, Circlers thrive in a collaborative, remote-driven environment where diversity is embraced, creativity is nurtured, and collective success is paramount.

Job Responsibilities:

We are looking for a dedicated Community Engagement Manager to spearhead the cultivation and extension of our developer community on a global scale with a specific focus on LATAM. In this role, you will report directly to the Director of Community and hold a pivotal position in fostering an inclusive and thriving community of developers interested in USDC and our Web3 Suite of Services. Your primary aim will be to work closely with the Community Director to fortify community relationships, encourage engagement through various channels, and devise a specialized engagement strategy for our Discord community.

Key Duties:

• Oversight of day-to-day community management activities, focusing on monitoring discussions, addressing queries, and swiftly resolving issues to ensure a positive user experience within an inclusive community environment.
• Implementation of an engagement strategy tailor-made for our Discord community to facilitate vibrant discussions, foster active participation, and promote a sense of community ownership.
• Collaboration with the Director to identify developer content, curate compelling materials supported by the product team, and encourage community engagement through the amplification of user-generated content.
• Close cooperation with the Community and Ecosystem Growth Directors to plan and execute community events that cater to community needs and interests, guaranteeing well-coordinated and engaging virtual and physical gatherings.
• Development and execution of strategies to attract and onboard new developers, including building ties with influencers, partners, and industry peers to champion community advocacy and forge collaboration opportunities.
• Utilization of analytics tools like CommonRoom to evaluate community engagement effectiveness, offering regular reports and insights to leadership on growth trends and improvement areas.

Core Values Expectations:

• Embrace the Multistakeholder mindset by demonstrating dedication to customers, shareholders, employees, and local communities.
• Practice Mindfulness in interactions, ensuring active listening and attention to detail.
• Pursue Excellence passionately, aligning efforts with the mission and relentlessly striving for exceptional performance.
• Uphold High Integrity through open and honest communication, adhering to high ethical standards and rejecting dishonesty and manipulation.

Candidate Requirements:

• Substantial experience in community management, particularly in the cryptocurrency or blockchain sector, alongside a track record of nurturing and expanding online communities.
• Excellent interpersonal skills and a proactive approach to virtual engagement.
• Proficiency in web3 development, with hands-on experience in coding and a strong understanding of programming languages.
• Past leadership experience leading community engagement teams, inspiring team members towards shared objectives.
• Genuine interest and understanding of cryptocurrency, digital assets, and decentralized finance, with specific knowledge of USDC being advantageous.
• Strong communication abilities, both written and verbal, enabling effective engagement with community members.
• Proficient in data analysis techniques, using insights to guide decisions and enhance community engagement strategies.
• International audience engagement experience, showing cultural sensitivity and adaptability to cater to diverse global communities.
• Bilingual capabilities in English and Spanish, with fluency in Portuguese considered a strong asset.

Additional Details:

• Qualified candidates may be eligible for day-one PERM sponsorship.
• Salary ranges are determined based on various factors, such as experience, skills, qualifications, and organizational requirements.
• Compensation package includes annual bonus, equity, comprehensive benefits, and a flexible vacation policy.
• Circle is an equal opportunity employer that values diversity and inclusivity in the workplace, adhering to anti-discrimination practices across race, religion, gender, age, and other characteristics.