Senior HR Account Manager (HR Generalist)

About Toku

At Toku, we specialize in advanced global compensation and employment services. Our platform provides real-time tax calculations, a unified global API for employment solutions, and streamlined processing of non-cash compensation like stock or token grants. Toku has emerged as a vital partner for crypto companies and their legal advisors in token generation events. Our flagship product, Token Grant Administration, is a token cap table management system that has quickly grown in on-platform value since its launch.

Toku has secured significant funding from various investors and angel funders, supporting our growth and expansion in the market.

About the Role

Toku is currently seeking a Senior HR Account Manager to oversee HR operations and client partnerships. As a key member of the HR team, the Senior HR Account Manager plays a crucial role in managing client relationships, people programs, and intricate regulatory matters. Responsibilities include managing onboarding and offboarding processes, payroll tasks, and general HR and operational duties.

This position offers the opportunity to join a rapidly growing startup as a foundational team member. The ideal candidate will exhibit leadership qualities, effective communication skills, and a principles-based approach to HR practices.

Responsibilities

• Manage a wide range of sensitive and complex HR operational tasks throughout the employee life cycle, such as onboarding, leave administration, compliance, payroll, benefits, and offboarding.
• Collaborate with the Toku Benefits team to oversee US benefits brokerage, implementation, and annual open enrollment processes.
• Process semi-monthly US payroll, benefits, and 401k contributions efficiently.
• Contribute to building Toku's PEO HR knowledge center by documenting jurisdictional employment regulations.
• Support employee relations through regular check-ins, documentation of employee feedback, questions, and sentiment analysis.
• Assist with special projects on an ad hoc basis.

Requirements

• Prior experience in client-facing HR roles within Employer of Record (EOR) or Professional Employer Organization (PEO) setups.
• Minimum of 6 years of experience as an HR Manager, Generalist, or Business Partner.
• Strong expertise in HR operations, benefits, payroll, employee relations, and employment law.
• Excellent leadership, communication, and interpersonal skills.
• Proficiency in problem-solving and analytical thinking.
• Ability to manage multiple projects and workflows independently.
• Previous startup and cross-functional team experience.
• Bonus points for entrepreneurial experience or side project ventures.
• Availability in the North America Time Zone.

Benefits and Compensation

• Embracing a remote-first work environment.
• Flexible working hours.
• Competitive salary package.
• Equity-based compensation structure.
• Provision of an Apple laptop.

Toku is an equal opportunity employer, dedicated to fostering a diverse team that represents varied backgrounds, perspectives, and experiences. We support inclusion and do not discriminate based on race, color, religion, gender identity, sexual orientation, age, disability status, veteran status, or any other protected characteristics. We strongly encourage applications from women, minorities, LGBTQ+, and individuals from underrepresented backgrounds.

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