Senior IT Support Engineer
Status
London, United Kingdom
Full time
Office
Compensation is not specified
Role
Office Manager
Description
Job Summary: Blockchain is a prominent software platform for digital assets with a mission to create an open and fair financial future through innovative software solutions. We are seeking a dedicated Senior IT Support Engineer to join our Operations team.
Roles and Responsibilities:
- Provide efficient IT support to employees while emphasizing security best practices.
- Manage employee hardware and software configurations on a global scale.
- Conduct on-boarding/off-boarding processes and hardware re-provisioning.
- Aid in the setup and maintenance of infrastructure and handle user administration tasks, including third-party service accounts.
- Oversee office networks, wifi, and video conferencing systems for smooth operations.
- Assist in internal and external projects, company events, and office relocations.
- Participate in on-call support outside regular working hours.
Qualifications and Skills:
- Demonstrate high integrity beyond technical skills.
- Possess strong security awareness and keep up-to-date with best practices.
- Ability to multitask and work efficiently in a fast-paced, dynamic environment.
- Basic knowledge of TCP/IP, networking, routing, and firewalls.
- Exceptional problem-solving skills and a proactive approach.
- Previous startup experience and skills in project management.
- Proficiency in MacOS and GSuite/Workspace administration, and expertise with Jamf MDM software.
- Familiarity with Active Directory is advantageous.
- Preferred experience in office relocations and setting up corporate IT systems from scratch.
- Willingness to travel occasionally, including internationally.
Benefits:
- Competitive salary and equity opportunities.
- Work in a hybrid model from home and our well-located London office.
- Enjoy an unlimited vacation policy and high-quality Apple equipment.
- Be part of a rapidly growing global tech company in an exciting industry.
- Experience a flexible work culture that promotes career development.
At Blockchain, we value diversity and inclusivity in the workplace and are committed to being an equal opportunity employer. We do not tolerate discrimination based on personal characteristics and make hiring decisions solely based on qualifications, merit, and organizational needs.
Skills Required

Blockchain.com
Website
www.blockchain.comCompany size
Not specified
Location
United States
Description
Not specified
Status