Senior Product Manager - Fiat Onboarding, OG

About Us

OG, a company under Crypto.com, is developing a unique prediction market platform that rewards accuracy in predictions across various real-world topics. By blending a consumer app's accessibility, social engagement, and institutional-grade platform, users can trade on outcomes in sports, finance, politics, culture, and entertainment.

Situated in the U.S. with a primary focus on the U.S. market, OG benefits from Crypto.com's robust security and compliance infrastructure to facilitate its operations. Crypto.com's overarching vision, "Cryptocurrency in Every Wallet™," is actualized through OG's innovative prediction market system.

Role Overview

• Seeking a Senior Product Manager responsible for managing the onboarding process and financial operations within OG, covering account creation, KYC verification, fiat funding, payouts, and the payment product infrastructure. Seamless funding processes are essential for user engagement and retention.
• Tasked with ensuring the account funding journey is efficient, reliable, and design-oriented, from registration to ready-to-trade status. The role includes oversight of payment methods, transaction clearance protocols, barrier identification, and user feedback mechanisms.
• Ownership of the roadmap, making strategic decisions on user experience, compliance standards, funding options, and operational timelines. Directly reporting to the Chief Product Officer to align with overall product strategy.
• Prior experience in shipping consumer onboarding, fiat transactions, and payment products is beneficial, particularly within the regulatory framework of the U.S. prediction markets.

What You'll Actually Do:

• Lead the onboarding and fiat processes end-to-end, driving user registration, verification, deposits, and time-to-funding efficiency.
• Manage the payments and banking product, determining funding methods, transaction limits, payout strategies, and user experience enhancements.
• Strategically optimize the money-in funnel as a growth driver, identifying bottlenecks and enhancing user conversion rates.
• Uphold design standards for trust and financial UX, focusing on clarity, error notifications, and seamless interactions.
• Engage in wireframing and design collaboration using Figma to enhance user experience and identify potential friction points.
• Conduct user research to understand funding behaviors and preferences, translating insights into product development strategies.
• Coordinate cross-functional teams to ensure onboarding and funding-related initiatives align with product and UX goals.

Requirements:

• Demonstrated expertise in fiat operations and user onboarding processes, showcasing experience in driving user conversions and managing transaction flows.
• Strong background in payment and banking product management, showcasing ownership of payment rails, funding mechanisms, and operational protocols.
• Proficiency in evaluating design elements for financial products, emphasizing user experience, hierarchy, error management, and trust-building aspects.
• Experience in independently analyzing data to optimize funnel performance and prioritize enhancements based on insights.
• Possess user empathy and a willingness to engage with the platform firsthand to understand user perspectives and friction points.

Preferred:

• Previous experience in crypto exchange, regulated on/off-ramp products, or consumer growth initiatives.
• Hands-on experience with prediction markets, sportsbooks, or similar platforms to understand user expectations and preferences.
• Proficiency in Figma and design system utilization for streamlined design processes.
• Familiarity with AI tools to expedite research, specification, and product iteration processes.

Why This Role:

• Directly impacts user engagement and market share within the prediction market space.
• Opportunity to revolutionize the U.S. prediction market funding experience by combining consumer speed with bank-grade compliance.
• Collaborative work environment with direct access to product leadership.
• Early ownership of payment and onboarding strategies in a pioneering prediction brand supported by Crypto.com's compliance infrastructure.
• Collaboration with high-caliber professionals dedicated to product success.

The offered salary range for this position is $150,000 - $230,000 per year.

Life @ Crypto.com:

• Encourages innovative thinking within a supportive and dynamic team environment.
• Promotes proactive solutions to drive transformation and growth.
• Supports continuous development and career progression opportunities.
• Emphasizes teamwork and stakeholder engagement to achieve shared goals.
• Offers flexible work arrangements and career advancement possibilities through the internal mobility program.

Benefits:

• Competitive salary package.
• Generous annual leave entitlement, including special occasions.
• Comprehensive benefits package, such as health, dental, vision, and life/disability insurance.
• Opportunity for flexible work arrangements and personal growth initiatives.

About Crypto.com:

Established in 2016, Crypto.com is a premier global cryptocurrency platform serving millions of users. Committed to enhancing cryptocurrency adoption, Crypto.com prioritizes security, privacy, and compliance to foster innovation in the digital ecosystem.

We strive to create an inclusive work environment where diverse perspectives and skills are valued, fostering a fair and transparent opportunity landscape for all applicants.

Personal data submitted during the recruitment process will be used solely for that purpose, ensuring candidate privacy and confidentiality.

Iterative AI-driven recruitment tools support the application evaluation process but do not replace human discernment in final hiring decisions.

Only shortlisted candidates will be contacted for further consideration.