Senior Program Manager, Research

Miami, USA
Full time
Remote
Compensation is not specified
Role
Project Manager
Description

Company Overview:

Join a pioneering financial technology company positioned at the forefront of the evolving internet of money, revolutionizing global value transmission in a seamless, instant, and cost-effective manner. Our transformative systems pave the way for boundless opportunities in payments, commerce, and markets, fostering worldwide economic growth and inclusivity. By leveraging our innovative infrastructure, which includes USDC, a blockchain-based dollar, businesses, institutions, and developers can seize the advantages of this pivotal convergence of money and technology.

Culture and Environment:

Be a part of a thriving remote community at Circle, dedicated to transparency, dependability, and continuous improvement. In line with our core values - Multistakeholder, Mindfulness, Driven by Excellence, and High Integrity - our team aspires for excellence through collaboration, diversity, and a supportive atmosphere that values fresh perspectives and encourages active participation.

Role Overview:

As the Senior Program Manager, Research (RPM) at Circle, you will play a key role in amplifying the impact of our research groups. Your responsibilities include designing and implementing operational and team-wide programs, as well as building, managing, and expanding research recruiting processes to support the team's growth. This position demands expertise in project and program management, recruitment, and a holistic understanding of research's significance in product innovation.

Responsibilities:

  • Develop and manage initiatives to enhance team efficiency and effectiveness, establishing operational frameworks for impactful outcomes.
  • Cultivate a culture of user research within the organization.
  • Collaborate with stakeholders to refine internal processes, templates, and guidelines for optimized research outcomes.
  • Assist in research planning by working closely with researchers and cross-functional teams.
  • Strategize recruitment approaches targeting specific audiences.
  • Establish and maintain participant databases for research.
  • Pioneer best practices and frameworks for effective participant outreach.
  • Act as a thought leader in research operations management.
  • Contribute to the growth of the UX organization through implementing best practices and processes in alignment with team expansion.

Core Values:

  • Multistakeholder: Prioritize commitment to customers, shareholders, employees, and communities.
  • Mindful: Practice respect, active listening, and attention to detail.
  • Driven by Excellence: Show dedication to the mission, pursue excellence fervently, and strive for success.
  • High Integrity: Uphold honesty, ethical conduct, and open communication.

Qualifications:

  • 7+ years of research and participant management experience.
  • Expertise in executing and managing operational programs while fostering scalability.
  • Proficient in building relationships with peers, stakeholders, and cross-functional teams.
  • Skilled in participant recruitment strategies.
  • Strong communication and collaboration skills across various organizational levels.
  • Ability to handle complex information and adapt to dynamic environments.
  • Previous experience in research mentorship and guidance.
  • Proficient in metrics reporting and vendor management.
  • Educational background - Bachelor's, Master's degree, or equivalent experience.

Additional Details:

  • PERM sponsorship available from the first day for eligible candidates.
  • Comprehensive compensation package based on relevant factors including experience, skills, and business needs.
  • Inclusive benefits package including medical, dental, vision, and 401(k).
  • Equal employment opportunity employer fostering diversity and inclusivity.

#LI-Remote

Skills Required
Avatar
Circle
Company size
Not specified
Location
United States
Description
We believe in a future where digital dollars work securely around the world to create a more prosperous global economy for everyone.

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Senior Enablement Lead

Seattle, USA
Seattle, USA
Full time
Remote
Circle is a fintech company pioneering the capabilities of the evolving internet of money, facilitating the seamless transfer of value across the globe in a cost-effective and expedited manner compared to traditional systems. Through groundbreaking infrastructure like USDC, a blockchain-based dollar, Circle empowers businesses, institutions, and developers to leverage these advancements for enhanced economic prosperity and global inclusion.

Opportunity Overview:

Circle upholds a culture of transparency and consistency in its operations, expanding into robust global jurisdictions to uphold efficiency and speed as keys to success. Embodying core values such as Multistakeholder dedication, Mindfulness, Excellence-driven attitudes, and High Integrity, employees thrive in a remote collaborative atmosphere, where innovative ideas are welcome and each member holds a stake.

Responsibilities:

Joining the Circle Business team, you will spearhead the creation of training materials to equip teams in engaging with prospects and customers worldwide. Your role will involve contributing to Enablement initiatives to streamline tools, knowledge dissemination, and communication plans.

Key Responsibilities:

Develop and oversee product training for the Business team, managing timelines, content creation, and delivery processes.

Curate resources tailored to specific roles and regions, encompassing job aids, wiki hubs, and training materials.

Contribute to knowledge management and tool strategies, ensuring their effective implementation.

Design online training modules to enhance team confidence and expertise in customer service.

Maintain job aids, quick-reference guides, and training resources.

Analyze and enhance existing content in alignment with business growth and changes.

Collaborate with cross-functional teams to improve onboarding, skill development, and product support training.

Design learning activities, assignments, and assessments to measure learning outcomes.

Identify knowledge gaps through research and internal consultations.

Stay updated on instructional design best practices.

Core Values:

Multistakeholder: Prioritize customers, shareholders, employees, and communities.

Mindful: Uphold respect, active listening, and attention to detail.

Excellence-Driven: Strive for mission-driven excellence and customer success with unwavering dedication.

High Integrity: Maintain open and honest communication, adhering to high moral and ethical standards.

Qualifications:

Demonstrated experience in collaborating across functions to define enablement needs and arrange resources for Business or Sales team effectiveness.

4+ years of experience in Learning Design, Enablement, or Content Strategy.

Proficiency in utilizing multiple systems like LMS, Slack, GSuite, and Salesforce for knowledge sharing, communications, and training.

Excellent written and verbal communication skills with a keen eye for detail.

Strong organizational skills managing multiple projects simultaneously.

Self-motivated learner adapting to new technologies and proficient in Google Suite, Slack, and Apple MacOS.

Experience working with teams across geographical regions is advantageous.

Additional Details:

Day-one PERM sponsorship available for qualified candidates.

Compensation and benefits packages tailored to factors like relevant experience, skills, and organizational needs; may vary by location.

Base Pay Range: $_102,500 - $137,500

Annual Bonus Target: 12.5%

Additional Benefits: Equity, medical, dental, vision, and 401(k) plans. Discretionary vacation policy.

Equal Employment Opportunity: Circle values diversity and is an equal opportunity employer, promoting inclusivity and non-discrimination.

Trading Data Engineer, Trading Technology

Singapore
Singapore
Full time
Office
BitMEX, the foremost cryptocurrency derivatives trading platform globally, is committed to driving change and setting industry benchmarks for innovation, liquidity, and security. With a focus on continuously developing new cryptocurrency products, BitMEX serves a vast network of traders with confidence, knowledge, and precision.

About BitMEX:

BitMEX revolutionized the cryptocurrency derivatives market with products like the Perpetual Swap and the recent ETH Staking Swap. Offering professional-grade trading tools, high liquidity, and unparalleled security since 2014, BitMEX ensures traders can transact safely and efficiently across various cryptocurrencies.

We are seeking individuals who exhibit determination, responsibility, and collaboration to contribute to the growth and success of BitMEX in the dynamic cryptocurrency ecosystem. Attention to detail, agility, and a global mindset are qualities we value in candidates as we operate a 24/7 exchange across multiple markets and time zones.

Overview:

The Trading and Market Data team at BitMEX focuses on delivering comprehensive trading and market data solutions via APIs to internal and external users. With a high volume of client queries for real-time trading and order book information, the team crafts efficient and reliable APIs and maintains robust market data infrastructure to support various cryptocurrency exchanges.

Responsibilities:

Develop, maintain, and support fault-tolerant, containerized distributed systems for trading data, including market data feed handlers and data warehouse systems.

Implement new features within projects, both new and existing.

Evaluate and adopt new technologies to enhance trading data systems.

Collaborate with team members and stakeholders on technical design and development direction.

Qualifications:

Hold a Computer Science/Engineering degree.

Possess at least 3 years of experience developing Java components in distributed fault-tolerant environments, integrating with data sources like relational databases and messaging middleware.

Familiarity with technologies such as Spring, REST services, and database interactions.

Previous experience in the finance industry and a keen interest in cryptocurrency trading.

Strong engineering background with a focus on software development best practices and automation.

Proficiency in a Linux/containerized environment and experience in system optimization.

Ability to work across team boundaries and time zones to achieve optimal results.

Demonstrate adaptability in a fast-paced industry and startup environment.

Nice to have:

Exposure to data warehousing solutions, specifically AWS and RDS.

Knowledge of PostgreSQL and Python for data manipulation.

Join our team at BitMEX as we drive innovation in the cryptocurrency space and shape the future of digital financial services.

Localization Technical Specialist/ Localization Engineer

Singapore
Singapore
Full time
Hybrid
We are looking for a highly skilled Localization Technical Specialist to join our team at Crypto.com. The ideal candidate should possess a keen interest in languages and technology, coupled with a meticulous attention to detail. In this role, you will be responsible for enhancing our automated workflow to achieve more precise translation outcomes by refining AI prompts. You will collaborate closely with various teams, such as developers, designers, and translation vendors, to ensure the delivery of high-quality localized content.

Responsibilities:

Streamline the localization process for our products and services, including applications, marketing, and website.

Automate linguistic testing and quality assurance procedures to maintain accuracy and consistency in translated content.

Develop a localization management platform to manage automated workflows efficiently.

Assess and enhance AI prompts for optimized translation quality.

Collaborate with developers to implement best practices in localization, including internationalization and localization strategies.

Identify and troubleshoot technical issues related to localization, such as encoding problems and character display discrepancies.

Stay informed about industry trends and best practices in localization and internationalization.

Requirements:

Enthusiasm for cryptocurrency, a creative mindset, and a proactive attitude.

Bachelor’s degree in Linguistics, Translation, Computer Science, or a related field.

Minimum of 2 years of experience in localization engineering or multilingual software development (additional experience may qualify for the position of Localization Engineer).

Proficiency in at least one programming language (e.g., Python, Java, Ruby) and familiarity with localization tools (e.g., Lokalise, Crowdin, memoQ, etc.).

Strong understanding of localization file formats (e.g., JSON, XLIFF), as well as version control systems (e.g., GitHub).

Experience in AI prompt engineering is a plus.

Exceptional communication and collaboration skills, with the ability to work effectively in diverse team environments.

Fluency in English and proficiency in at least one other language.

Working Environment:

Encouraged to explore new opportunities within a talented, driven, and supportive team.

Proactive and transformative workplace that values innovation and problem-solving.

Opportunity for personal and professional growth through skill development.

Collaborative work culture that promotes mutual support and cooperation towards common goals.

One united team engaging stakeholders to achieve shared objectives.

Are you ready to jumpstart your future with us?

Benefits:

Competitive salary.

Comprehensive medical insurance coverage for employees and their dependents.

Generous annual leave entitlement, including birthday and work anniversary leave.

Adaptable work arrangements including flexible hours and the option for hybrid or remote setups.

Opportunities for career advancement through internal mobility programs.

Work perks, such as a Crypto.com visa card upon joining.

Varied benefits packages offered based on regional requirements.

About Crypto.com:

Established in 2016, Crypto.com serves over 80 million customers and is the world's fastest-growing global cryptocurrency platform. Committed to making "Cryptocurrency in Every Wallet™" a reality, Crypto.com prioritizes security, privacy, and compliance while driving cryptocurrency adoption through innovative solutions. The organization aims to empower the next generation of innovators, creators, and entrepreneurs to develop a more equitable digital ecosystem.

Protecting diversity and fostering inclusion, Crypto.com is devoted to providing fair and transparent opportunities for all. The company values candidates with diverse backgrounds, perspectives, and skills that enrich and strengthen the team.

Applicants' personal data will be solely used for recruitment processes.

Binance Accelerator Program - Risk Management Product Manager

Asia +1
Asia +1
Full time
Remote
Binance is a prominent global blockchain ecosystem and cryptocurrency infrastructure provider recognized for operating the world's largest digital-asset exchange. Our core objective is to drive cryptocurrency adoption and enhance the freedom of money. We offer a dynamic work environment where continuous learning and growth opportunities abound.

About Binance Accelerator Program

The Binance Accelerator Program is a focused program tailored for Early Career Talent looking to gain insights into the rapidly growing Web3 landscape. Participants will dive into Binance's operations and expertise in the blockchain domain. In addition to job responsibilities, the program emphasizes networking and professional development to broaden connections and hone transferable skills for career advancement.

Who can apply

Individuals currently enrolled in university or recent graduates

Responsibilities

Assist in conducting risk evaluations for our products and services

Conduct competitive analysis of risk products

Utilize data analysis to uncover potential risks and areas for enhancement

Aid in the creation and upkeep of risk management documentation

Support the product team in implementing risk mitigation processes

Engage in cross-functional meetings to address risk-related matters

Collaborate with various departments to uphold best practices in risk management

Requirements

Pursuing a Bachelor's or Master's degree in Business/Management, Risk Management, Accounting/Finance, Pre-law, or a related analytical field

Interest in risk assessment and analysis

Basic knowledge of agile development and product delivery processes

Prior exposure to cryptocurrency is preferred

Working at Binance

Join the world's leading blockchain ecosystem with abundant career growth prospects

Collaborate with a diverse team of top-tier professionals in a learning-focused environment

Contribute to fast-paced and unique projects

Operate in a globally inclusive organization with a flat organizational structure

Benefits

Competitive salary and benefits package

Flexible work hours, remote work environment, and casual dress code

Interested in partaking in this Web3 revolution? Take the next step and submit your job application today. Binance is dedicated to promoting equal employment opportunities as we firmly believe in the significance of a diverse workforce in driving our success. Submission of a job application signifies acknowledgment and agreement with our Candidate Privacy Notice.

Engineering Manager, Wallet Services

New York, USA +1
New York, USA +1
Full time
Office
Our mission is to facilitate blockchain integration for a billion individuals. The Alchemy Platform serves as an exceptional developer platform with the aim of simplifying blockchain development. We have developed leading infrastructure that has facilitated over $105 billion in transactions for millions of users across 99% of countries globally.

The Alchemy team brings together extensive experience in scalable infrastructure, AI, and blockchain, derived from leadership roles at renowned companies and academic institutions such as Google, Microsoft, Facebook, Stanford, and MIT.

Recently, Alchemy secured a Series C1 funding round at a valuation of $10.2 billion, with Lightspeed and Silver Lake as the leading investors. Prior investments were made by a16z, Coatue, Addition, Stanford University, Coinbase, Google's Chairman, Charles Schwab, and executives from other prominent organizations.

Alchemy is a key provider for blockchain companies worldwide and has been featured in notable publications including TechCrunch, Forbes, and Bloomberg.

Role Overview

The Alchemy Wallet Services team is focused on enabling developers to create secure, simplified, and self-sovereign user experiences for mainstream adoption of blockchain technology. As an engineering manager within this team, your responsibilities include supporting engineering teams technically and culturally as the company continues to grow.

You will lead teams working on core open-source protocol infrastructure and Alchemy's managed services, catering to some of the industry's largest teams. The role involves both internal product development at Alchemy and contributing to the broader EVM ecosystem. This includes shaping internal product roadmaps as well as engaging with the ecosystem through open-source contributions, standards development, and forming strategic partnerships.

Some recent team activities include blog posts and open-source releases such as "Account Abstraction" and projects like Rundler and Modular Account. A significant portion of the team's work involves open-source contributions, which can be explored further publically.

If you have a strong technical background, a deep passion for blockchain technology, and a drive to impact the decentralized web, we welcome your application.

Key Responsibilities

Drive team execution strategies including Account Abstraction Infrastructure.

Oversee technical and product strategies to deliver outstanding products and services.

Stay informed about technological advancements to contribute to enabling more users on-chain.

Mentor the team, refine processes, and ensure high-quality standards.

Recruit and hire top engineering talent.

Influence Alchemy's engineering culture through leadership, mentorship, and fostering continuous learning.

Qualifications

Bachelor's degree in Computer Science, Engineering, or related field, or equivalent professional experience.

6+ years of software development experience, with a focus on distributed systems.

3+ years of engineering management experience, particularly with critical production infrastructure at high-growth startups.

Expertise in engineering large scale distributed systems.

Experience in EVM development or team leadership is preferred.

Proficiency in Rust, C++, or other lower-level systems programming is a plus.

Strong problem-solving and analytical skills.

Effective communication and collaboration abilities.

Genuine interest in creating innovative solutions for blockchain users.

Previous founding team experience is advantageous.