Senior Program Manager, Research

Status
Miami, USA
Full time
Remote
Compensation is not specified
Role
Project Manager
Description

Company Overview:

Join a pioneering financial technology company positioned at the forefront of the evolving internet of money, revolutionizing global value transmission in a seamless, instant, and cost-effective manner. Our transformative systems pave the way for boundless opportunities in payments, commerce, and markets, fostering worldwide economic growth and inclusivity. By leveraging our innovative infrastructure, which includes USDC, a blockchain-based dollar, businesses, institutions, and developers can seize the advantages of this pivotal convergence of money and technology.

Culture and Environment:

Be a part of a thriving remote community at Circle, dedicated to transparency, dependability, and continuous improvement. In line with our core values - Multistakeholder, Mindfulness, Driven by Excellence, and High Integrity - our team aspires for excellence through collaboration, diversity, and a supportive atmosphere that values fresh perspectives and encourages active participation.

Role Overview:

As the Senior Program Manager, Research (RPM) at Circle, you will play a key role in amplifying the impact of our research groups. Your responsibilities include designing and implementing operational and team-wide programs, as well as building, managing, and expanding research recruiting processes to support the team's growth. This position demands expertise in project and program management, recruitment, and a holistic understanding of research's significance in product innovation.

Responsibilities:

  • Develop and manage initiatives to enhance team efficiency and effectiveness, establishing operational frameworks for impactful outcomes.
  • Cultivate a culture of user research within the organization.
  • Collaborate with stakeholders to refine internal processes, templates, and guidelines for optimized research outcomes.
  • Assist in research planning by working closely with researchers and cross-functional teams.
  • Strategize recruitment approaches targeting specific audiences.
  • Establish and maintain participant databases for research.
  • Pioneer best practices and frameworks for effective participant outreach.
  • Act as a thought leader in research operations management.
  • Contribute to the growth of the UX organization through implementing best practices and processes in alignment with team expansion.

Core Values:

  • Multistakeholder: Prioritize commitment to customers, shareholders, employees, and communities.
  • Mindful: Practice respect, active listening, and attention to detail.
  • Driven by Excellence: Show dedication to the mission, pursue excellence fervently, and strive for success.
  • High Integrity: Uphold honesty, ethical conduct, and open communication.

Qualifications:

  • 7+ years of research and participant management experience.
  • Expertise in executing and managing operational programs while fostering scalability.
  • Proficient in building relationships with peers, stakeholders, and cross-functional teams.
  • Skilled in participant recruitment strategies.
  • Strong communication and collaboration skills across various organizational levels.
  • Ability to handle complex information and adapt to dynamic environments.
  • Previous experience in research mentorship and guidance.
  • Proficient in metrics reporting and vendor management.
  • Educational background - Bachelor's, Master's degree, or equivalent experience.

Additional Details:

  • PERM sponsorship available from the first day for eligible candidates.
  • Comprehensive compensation package based on relevant factors including experience, skills, and business needs.
  • Inclusive benefits package including medical, dental, vision, and 401(k).
  • Equal employment opportunity employer fostering diversity and inclusivity.

#LI-Remote

Skills Required
Avatar
Circle
Company size
Not specified
Location
United States
Description
Not specified
Status

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Founding Technical Partners for Oferli – Elite Web & Mobile Development Team🌐

Remote, USA
Remote, USA
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I am Sadr, CEO of Oferli. We are building a high-performance, elite technical team, and I am looking for 5 to 10 dedicated founding technical partners to join me in this mission.
​The Vision:
Oferli is a 100% decentralized ecosystem. While we are rooted in Web3, our expertise spans across professional web and mobile application development. We are not just another agency; we are crafting the next generation of digital solutions. Our goal is to set a new standard for excellence, transparency, and decentralization.
​What I am looking for:
I am building a professional, senior-level "Elite Team." I am looking for partners who are truly passionate about the vision—not just short-term gains. By combining our individual expertise and portfolios, we will establish Oferli’s collective professional reputation.
​Requirements:
​Proven Expertise: You must be a senior-level professional. Please provide your portfolio showcasing your best work in web and mobile development.
​Commitment: This is a founding partnership. We are looking for those who believe in the mission and are ready to tackle complex challenges together.
​Professionalism: We operate with high standards. Communication and efficiency are key.
​How We Work:
​Collaboration: We use professional, secure channels for all communications. Qualified candidates will be contacted via email to be invited to our private workspace on Notion to align on our roadmap and launch our upcoming projects.
​Decentralized Operations: We leverage Web3 tools for collaboration and compensation, maintaining a fully decentralized environment.
​Growth: We are launching with a core team of at least 5 founding partners, scaling to 10, to deliver high-impact results for our clients.
​Application Process:
If you are a senior professional ready to build a world-class, decentralized ecosystem, apply here on LaborX. Qualified candidates will be contacted via email for further professional vetting and onboarding.
​Let’s build the future, together.
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CEO, Oferli
Payment in Crypto

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Hong Kong
Hong Kong
Full time
Hybrid
About the Role

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In addition to your core duties in analytics engineering, you will also be involved as a technical Business Analyst on certain data projects, collaborating with business units to translate operational needs into clear technical requirements.

Key Responsibilities

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Analytics Engineering: Establish standardized data modeling approaches and build strong semantic layers to deliver clean, reliable data for analytics and reporting downstream.

Business & Requirements Analysis: Lead scoping discussions with various stakeholders to convert business requirements into functional specifications, user stories, and data mapping documents.

Business Logic Translation: Manage the alignment of data definitions across departments, a critical task that requires human intervention.

Data Quality & Governance: Implement automated testing, monitoring, and governance frameworks to ensure high reliability.

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Requirements & Qualifications

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Technical Mastery: Advanced skills in SQL, proficiency with modern data transformation and orchestration tools such as dbt, Airflow, Prefect, and Dagster, and deep knowledge of cloud data warehouses like Snowflake, Databricks, and BigQuery.

AI Technical Stack: Understanding of feature engineering, AI workflow lifecycles, and evaluation metrics, along with experience deploying AI workflows in production settings.

Business Analysis Skills: Ability to collect business requirements, define key metrics, and translate stakeholder needs into structured data assets as needed.

Software Engineering Principles: Strong background in version control using Git, CI/CD practices for data pipelines, and code testing for production environments.

We may utilize artificial intelligence tools for applicant screening, but final hires are based on human evaluation in conjunction with tool insights.

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Las Vegas, USA
Las Vegas, USA
Full time
Office
Job Overview

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To excel in this position, individuals must exhibit good judgment, meticulous attention to detail, effective communication skills, and the ability to stay updated on evolving security technologies and operational tools. This role operates on scheduled shifts within a 24/7 environment and involves participation in pre-shift and post-shift briefings to ensure operational consistency.

Key Responsibilities

Monitor various enterprise security systems such as CCTV, access control, alarm monitoring, drone platforms, Blue Force Tracking, OSINT resources, and related security technologies.

Detect, evaluate, prioritize, and escalate security incidents following established procedures and escalation guidelines.

Uphold enterprise-wide situational awareness by observing operational conditions, system alerts, and potential threats.

Act as the central communication hub during security incidents by liaising with on-site personnel, internal stakeholders, and emergency responders.

Dispatch and monitor security resources while documenting incidents and response actions within incident management systems.

Review videos, compile detailed documentation, and assist in security investigations when required.

Conduct regular system assessments and execute responsibilities in compliance with set Standard Operating Procedures (SOPs) and operational playbooks.

Engage in requisite training, maintain proficiency with GSOC technologies and security platforms, and contribute to continuous enhancement efforts.

Attend scheduled pre-shift and post-shift briefings to facilitate effective communication, operational preparedness, and smooth shift handovers.

This position demands professionalism, respect, effective communication, and collaborative teamwork within an inclusive environment.

Required Qualifications

High school diploma or equivalent; an associate’s or bachelor’s degree in related fields like Criminal Justice, Emergency Management, Homeland Security, is preferred.

1–3 years of experience in GSOC, SOC, dispatch, emergency communications, monitoring centers, military, law enforcement, or similar operational settings.

Proficiency in utilizing security technologies like CCTV, access control, alarm monitoring, or similar systems.

Capability to learn and proficiently operate multiple security platforms, monitoring systems, and operational technologies.

Strong analytical, organizational, and communication competencies.

Ability to maintain composure, apply sound judgment, and handle multiple priorities in a fast-paced environment.

Flexibility to work designated shifts, which may include nights, weekends, holidays, and overtime as necessary.

The compensation for this role is $26 - $28 per hour. The responsibilities may involve tasks that necessitate using a company vehicle or traveling between job sites. Candidates must meet the insurability criteria under CleanSpark's vehicle insurance policy.

CleanSpark upholds Equal Opportunity Employment principles. It offers equal employment opportunities, prohibits discrimination or harassment based on various characteristics, and aligns its policies with federal, state, and local laws governing employment terms and conditions.

The hiring process at CleanSpark may involve the use of Artificial Intelligence (AI) tools for tasks like application review, resume analysis, and response assessment. These AI tools support the recruitment process but do not supplant human judgment. Final hiring decisions are made by humans. For more information on the data processing procedures, applicants may reach out to CleanSpark for clarification.

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Taipei, Taiwan
Taipei, Taiwan
Full time
Office
This position plays a pivotal role in overseeing the implementation and maintenance of AI and automation solutions within the organization's global business operations. The successful candidate will be responsible for managing all aspects of automation projects, starting from identifying business challenges to developing, deploying, and supporting the solutions, while ensuring the stability and performance of existing services. Collaboration with business stakeholders, IT departments, and external vendors is essential to transform operational issues into efficient and scalable automation solutions. The role also includes providing support during both US and Asia business hours as part of a structured global support framework.

Responsibilities

Support the daily operation of AI and automation services by managing incidents, service requests, and change requests until resolution, adhering to strict ticket tracking and documentation protocols aligned with service-level agreements.

Serve as the central liaison between business users, IT teams, and vendors, monitoring service performance, utilization, and vendor capabilities.

Collaborate with business stakeholders to identify potential automation and AI applications and convert them into feasible and scalable technical requirements.

Develop, test, and implement automation solutions such as RPA, workflow automation, and AI tools in conjunction with IT, infrastructure, and security teams.

Drive user acceptance through training, standard operating procedures, documentation, and lead ongoing enhancement of automation services.

Requirements

Minimum of 3 years of experience in business consulting, IT system analysis, or solution design, demonstrating a proven track record of leveraging AI and automation tools to enhance business performance.

Demonstrated capability to autonomously design, create, and deploy automation or AI-driven solutions in a dynamic business setting beyond proof-of-concept.

Hands-on experience with automation, RPA, or process mining tools such as Power Automate, Automation Anywhere, UiPath, or Celonis.

Proficiency in programming and scripting languages, preferably Java and Python, with experience in integrating solutions through APIs and workflow orchestration.

Familiarity with event-driven or service-based architectural frameworks commonly used in enterprise integrations.

Fluent in business English (written and verbal).

Preferred Skills

Bachelor's degree in Computer Science, Information Technology, Engineering, or a related field.

Experience with industry-specific platforms like CargoWise, TMS, WMS, or SCM, and relevant integrations.

Familiarity with ITSM/ITIL processes (incident, change, request management) and improvement methodologies such as Lean Six Sigma or Agile.

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Mining Operations Technician - Jellico, TN

Jellico, USA
Jellico, USA
Full time
Office
Job Overview:

CleanSpark (Nasdaq: CLSK) is a renowned data center developer operating with over 1.8 GW of power capacity, land resources, and data centers nationwide. We focus on efficiently leveraging energetically competitive pricing to generate returns for our stakeholders by intersecting the realms of Bitcoin, energy management, operational proficiency, and financial responsibility. Our strategy revolves around optimizing infrastructure to achieve superior performance in the face of dynamic market conditions.

Job Summary:

The Mining Operations Tech plays a crucial role within CleanSpark's bitcoin mining ecosystem. This individual collaborates within a larger team to provide round-the-clock assistance and maintenance for mining operations, supporting engineering and facilities teams' activities.

Core Responsibilities

Manage equipment shipments through detailed record-keeping and inventory oversight.

Support special projects involving installation or equipment reorganization.

Perform basic maintenance tasks on miners, such as fan and power supply replacements.

Monitor mining pool data and report significant operational fluctuations.

Recognize and address issues impacting production processes.

Escort authorized visitors within facility zones to address equipment needs.

Provide remote assistance, including troubleshooting and equipment reboots.

Aid facility team with building and electrical maintenance concerns.

Alert on HVAC and power issues, overheating risks, and stability deviations in data centers.

Qualifications

Education: High School diploma or equivalent.

Experience: While technical expertise is beneficial, no prior experience is mandatory as on-the-job training is provided.

Skills: Capacity to work autonomously, complete assigned duties, and possess rudimentary computer competencies.

Qualities: Self-driven, supportive, vigilant, and commitment to quality work; team-oriented mindset.

Certifications/Licenses: None required.

Physical Fitness: Capable of lifting 50-75 lbs.

Additional Requirements: Reliable transportation.

The salary range for this position is $21 - $23 annually.

As part of our fair employment practices, CleanSpark is an Equal Opportunity Employer that upholds non-discriminatory standards for hiring, progression, and other employment terms. Our commitment extends to all personnel, irrespective of race, age, gender, disability, veterans' status, sexual orientation, or other legally protected characteristics.

As a transparency measure, we might use AI tools in stages of the recruitment process, such as application review and resume assessment. However, human discernment remains decisive in final hiring determinations. For clarifications regarding data handling, please reach out to us directly.