Senior Project Manager

Status
Paris, France
Full time
Hybrid
Compensation is not specified
Role
Project Manager
Description

"We are on a mission to democratize access to digital assets, ensuring security for all individuals. If you are passionate about this cause, we invite you to be part of our journey.

Established in 2014, Ledger is a globally recognized digital asset platform and a leader in the Web3 space. Headquartered in Paris and Vierzon, with presence in various countries, our team, comprising over 500 professionals, is dedicated to developing cutting-edge products and services. We enable individuals and businesses to securely manage, trade, and grow their crypto assets. With more than 7 million Ledger hardware wallets sold across 200 countries, we continue to innovate in the field.

As a Senior Project Manager at Ledger, your primary role will involve overseeing the delivery of new products, internal change initiatives, and M&A integrations. You will lead cross-functional teams, manage project timelines and budgets, and ensure successful project outcomes from start to finish.

Responsibilities:

  • Work closely with stakeholders to outline project objectives, scope, and deliverables.
  • Create detailed project plans, including timelines, resource allocation, and risk management strategies.
  • Lead project kick-off meetings to align team members and stakeholders on project goals.
  • Guide cross-functional project teams, offering support throughout the project lifecycle.
  • Effectively delegate tasks with clear accountability and ownership within the team.
  • Cultivate a collaborative and inclusive team environment, encouraging open communication.
  • Implement project activities as per the defined plan, monitoring progress and milestones.
  • Maintain up-to-date project documentation and reporting.
  • Proactively identify and resolve any issues or risks that may impact project outcomes.
  • Regularly update stakeholders on project status, ensuring transparency.
  • Manage resources efficiently to meet project objectives.
  • Ensure project deliverables meet quality standards and stakeholder expectations.
  • Build strong relationships with internal stakeholders by addressing feedback and concerns.
  • Conduct project reviews post-completion to assess lessons learned and areas for improvement.

Requirements:

  • Minimum of 5 years of project management experience, preferably in internal change management or product development.
  • Proficiency in project management methodologies and tools, such as Agile and JIRA.
  • Strong leadership, communication, and interpersonal skills for effective collaboration.
  • Ability to manage multiple projects simultaneously in a dynamic environment.

Preferred Qualifications:

  • Bachelor's degree in business administration or project management (Master's degree is a plus).
  • Certification in project management (e.g., PMP, PRINCE2) is beneficial.
  • Experience in the Web3 or Blockchain Industry.

Benefits:

  • Equity options to share in our success.
  • Flexible hybrid work policy.
  • Social events, snacks, and drinks.
  • Comprehensive health insurance coverage.
  • Personal development, coaching, and fitness programs.
  • 25 days of paid leave per year along with national holidays.
  • Access to high-performance office equipment and gadgets.
  • Transportation reimbursement.
  • Employee discount on products.

We are committed to fostering an inclusive environment and are an equal opportunity employer that values diversity across all spectrums."

Keep the essence of the job description and the provided details with markdown formatting.

Skills Required
Avatar
Ledger
Company size
Not specified
Location
United States
Description
Not specified
Status

More Full-time Jobs

Show more

Listing Business Development

City Of Manila, Philippines
City Of Manila, Philippines
Full time
Remote
About the Company:
Bitcastle is a cryptocurrency exchange platform which aims to create a new age of exchange where everyone can use it safely and have fun. As we expand and take a more active approach to global expansion, bitcastle is looking to hire a Full-Time Listing Business Development to drive growth by leading end-to-end sales initiatives and strategic collaborations in the blockchain and crypto sector, while coordinating cross-functional teams and staying ahead of market trends through continuous research and industry engagement.
About the Role:
- Identify new business opportunities, expand and execute strategic partnerships
- Look for new listing sales opportunities in Blockchain and crypto space
- Manage the listing sales pipeline, from researching, sourcing, contacting, negotiating, converting and following up with clients
- Liase and coordinate with marketing, product, customer support and operations teams to ensure smooth delivery of products
- Assess and monitor key indicators of cryptocurrency projects and evaluating the effectiveness of partnership and campaign initiatives
- Monitor market trends and conducting R&D in the cryptocurrency market
- Participate in overseas exhibitions and events as required and network with potential business partners
Requirements:
- Business level English
- Minimum 1 year of BD/sales experience in crypto/blockchain space
- Familiar with cryptocurrency or blockchain technology
- Capabilities of develop global customer relationships independently
- Good relationship with team and cross functional communication skill
- Fast learner, hard worker and team player
Ideal Candidate:
- Have a good sense of cooperation and working with a team
-Able to act independently and proactively
- Experience in customer negotiation
- Business level Japanese
3,500-4,000
Monthly
See details

Chief Technology Officer (Japanese Speaking)

Singapore
Singapore
Full time
Remote
Job description:
Bitcastle is a cryptocurrency exchange platform which aims to create a new age of exchange where everyone can use it safely and have fun. As we expand and take a more active approach to global expansion, bitcastle is looking to hire a Full-Time Japanese speaking Chief Technology Officer to lead our engineering team.As frequent communication with Japan and Vietnam entities is required, this role will require Japanese language proficiency and will be fully remote at the moment.
– Formulate strategy and establish the technical vision for the business
– Preparation of specifications and design documents for product development
– Project management of the development process, including quality control
– Define and refine engineering workflows, tech architecture and infrastructure 
– Build, develop, lead a world class engineering team
Requirements:
– Experience as a CTO or in a similar technology leadership role in cryptocurrency exchanges or brokerage firms.
– Strong leadership capabilities – with proven success of building, developing and leading an engineering team
– Experience in development using Python, PHP and NodeJS 
– Project management experience
– Business level English
– Business level Japanese language skills (JLPT N2 and above) to communicate with Japan and Vietnam entity without need for translator
Ideal Candidate:
– Has project management experience
– Has experience as CTO or similar role in a startup
– Knowledge and interest in cryptocurrency
Project Frameworks and Languages:
– Backend: nestJS(Node JS), Laravel (PHP),Python
– Database: Redis, My SQL
– Frontend: Vue JS
– Mobile: React Native, Android Native, Swift
– DevOps: Git, CI/CD, Docker, Jenkins, GitLabCD
– Cloud: AWS
 
 
15,000-20,000
Monthly
See details

Korean Growth Lead

Full time
Remote
Roles & ResponsibilitiesSynFutures is looking to hire a Korea Growth Lead assisting the management of local communities. Responsibilities include:Foster strategic partnerships on a regional scale, with a particular emphasis on marketing partners, key opinion leaders (KOLs), media networks, and web3 ecosystem projects. Continuously analyze performance and provide valuable feedback to enhance collaborative efforts.Proactively expand the user base, token holders, and communities prioritizing localized growth.Strategize and execute marketing schedules and events, meticulously measuring their effectiveness and return on investment (ROI).Develop and manage online community channels to facilitate effective communication and engagement.Solicit user and community feedback, acting as a liaison between the product manager, tech team, and community to drive continuous product improvements.RequirementsBachelor degree or above.At least 2-3 years experience in blockchain, cryptocurrency, or financial services, with a focus in marketing or business development.Language: Native Korean + English proficiency preferred. Other languages like Mandarin and Japanese are a plus.Passionate about blockchain and DeFi. Independently minded and self-motivated. For more details, please read: https://synfutures.notion.site/korea-growth-lead
4,200-6,700
Monthly
See details

KOL Business Development

City Of Manila, Philippines
City Of Manila, Philippines
Full time
Remote
About the Company
Bitcastle is a cryptocurrency exchange platform which aims to create a new age of exchange where everyone can use it safely and have fun. As we expand and take a more active approach to global expansion, bitcastle is looking to hire a Full-Time KOL Business Development to join our team.
 
About the Role
We are seeking a dynamic and results-driven KOL Business Development to drive user growth and enhance brand visibility for our exchange. In this role, you will be responsible for identifying, engaging, and nurturing relationships with local KOLs, influencers, communities, projects, and strategic partners to promote our platform.
- Identify and build relationships with local KOLs/influencers/, communities, projects, and other potential partners to promote the exchange in order to achieve user growth.
- As a representative of the exchange, to build and maintain a good relationship with KOLs and marketing channels to achieve long-term partnership
- Be responsible for the execution and performance of KOL marketing strategy, track and analyze results, and make adjustments to ensure optimal performance and maximum ROI.
- Stay updated with local industry developments trends, conduct market research and create strategies when required
- Attend events as a representative of the exchange when required, expand network and bring in more leads for the exchange
 
Requirements:
- Experience as KOL BD in similar companies/markets
- Understanding of cryptocurrency
- Fluent in English
 
Preferred Qualification:
- Japanese speaking proficiency
3,800-4,000
Monthly
See details

Customer Service Executive

City Of Manila, Philippines
City Of Manila, Philippines
Part time
Remote
About the Company
Bitcastle is a cryptocurrency exchange platform which aims to create a new age of exchange where everyone can use it safely and have fun. As we expand and take a more active approach to global expansion, bitcastle is looking to hire a Part- Time Customer Service Executive to join our team.
 
About the Role
The role involves managing customer inquiries, handling KYC processes, responding to emails, and monitoring messages across platforms like Telegram and WhatsApp. The ideal candidate will have strong Japanese language skills and a customer service background. This role will be fully remote.
- Handle customer inquiries via email and chat support.
- Support customer service operations, including but not limited to user research, handling enquiries, process withdrawal applications, KYC, bug reporting, Q&A updates.
- Understand policies and procedures of global customer support, adhere to policies set, ensuring high quality support is provided to users in accordance with global standard.
- Create and post customer announcements.
- Monitor and respond to messages on Telegram and WhatsApp.
- Provide support related to Forex and Crypto (knowledge is a plus).
- During business hours, in addition to responding to customer inquiries, you will be asked to perform tasks such as operating systems to create support-related systems or help center articles as needed, checking payment status, and editing or revising FAQ page
- Maintain a high level of professionalism in customer interactions.
- Adapt to potential future responsibilities, including chatbot and phone support.
- Work together and support other departments to report and solve any customer queries.
 
Requirements:
- Minimum 2 years of experience in customer service.
- Japanese language proficiency (mandatory).
- Ability to work 3 weekdays + 2 weekends (at least 1 weekend day required).
- Strong communication and interpersonal skills.
- Available to start immediately.
- Strong written and verbal communication skills.
- Must have a PC available for work (smartphones and iPads are not acceptable).
- Must have an internet environment with no data usage restrictions.
 
Preferred Qualification:
- Knowledge of Forex and Crypto.
 
8,500-8,800
Monthly
See details