Technical Documentation Manager
About Us
Chainlink Labs is the leading developer of Chainlink, a decentralized computing platform that powers the verifiable web. Chainlink is the go-to platform for accessing real-world data, performing offchain computation, and ensuring secure cross-chain interoperability across any blockchain. Our collaboration with major financial institutions like Swift, DTCC, and ANZ, as well as top Web3 teams such as Aave, Compound, GMX, Maker, and Synthetix, allows us to power verifiable applications in banking, DeFi, global trade, and gaming. We take pride in being recognized as one of Newsweek's 100 Most Loved Workplaces in both the United States and United Kingdom.
The Product Team
The Product Team at Chainlink Labs is dedicated to creating cutting-edge solutions for the dynamic world of DeFi, on-chain finance, gaming, NFTs, and other major sectors. Working together, our team of experienced product managers, designers, and engineers develop innovative products and services that enable smart contracts to securely access off-chain data and systems.
With a strong focus on user-centered design, we aim to create intuitive and seamless experiences for both developers and end-users. As leaders in the blockchain industry, we constantly push the boundaries to deliver products that are used by the most innovative and forward-thinking organizations.
Whether it's advancing the Chainlink Platform decentralized oracle network, developing new tools for developers, or exploring novel use cases for blockchain technology, the Product Team at Chainlink Labs is at the forefront of blockchain innovation. Join us in our mission to create a more decentralized world.
We are seeking a leader with a deep understanding of developer needs, combining vision, entrepreneurship, and technical expertise. This individual will play a pivotal role in scaling our technical documentation platform, improving its quality, clarity, and usability for developers worldwide.
Your Impact
- Enhance the UI/UX of the Technical Documentation
- Guide the team in making the content more accessible to a wider range of developers
- Coordinate cross-functionally and align daily priorities with high-level strategy
- Propose innovative ways to measure the effectiveness of our technical documentation and customer satisfaction
- Develop systems and procedures to increase the productivity of our current team and amplify their impact
Requirements
- 3-5+ years of experience in management positions
- 2+ years of programming language experience (e.g., JavaScript, Objective-C, Golang, Java, PHP, Python, etc.)
- Track record of managing and leading technical teams in a fast-paced, demanding environment
- Excellent written and verbal communication skills
- Expertise in collaborating with cross-functional partners
- Experience engaging with executive stakeholders and managing different opinions and perspectives
- In-depth understanding of developers, developer technologies, and developer communities
Preferred Qualifications
- Experience in ideating, innovating, and improving technology platforms, especially documentation platforms
- Background in Web3 or blockchain technologies
- Experience building and launching technical documentation platforms from scratch
- Knowledge of internationalizing technical documentation
All roles at Chainlink Labs are remote-based and open to candidates worldwide. We encourage you to apply regardless of your location. We do request that you have overlapping working hours with Eastern Standard Time (EST).
Commitment to Equal Opportunity
Chainlink Labs is an equal opportunity employer. We provide equal consideration for employment in accordance with applicable laws, regulations, and ordinances. If you require assistance or accommodation due to a disability or special need during the application process or throughout our recruitment process, please contact us at peopleops@smartcontract.com.
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