VIP User Operation Senior Specialist
Status
Hong Kong
Full time
Remote
Compensation is not specified
Role
Customer Success Manager
Description
Binance is a prominent global blockchain organization known for operating the largest cryptocurrency exchange worldwide in terms of trading volume and user base. Trusted by millions worldwide for its top-tier security, transparent fund management, fast trading engine, high liquidity, and diverse range of digital asset products. The company covers various areas such as trading, finance, education, research, payments, institutional services, Web3 features, and more. Binance is dedicated to leveraging blockchain technology to build an inclusive financial ecosystem, promoting financial freedom, and enhancing worldwide financial accessibility.
Responsibilities:
- Oversee operations throughout the entire lifecycle of VIP users, focusing on high-value and VIP clientele. Develop and execute strategies for acquisition, activation, retention, ongoing engagement, asset maintenance, and long-term value growth.
- Establish and fine-tune a segmentation framework specifically for VIP users based on asset volume, trading patterns, activity levels, and user preferences. Implement targeted strategies to efficiently manage users and allocate resources.
- Enhance retention and engagement among VIP users by offering exclusive benefits, loyalty programs, personalized services, specialized campaigns, gamification techniques, and targeted outreach to boost user stickiness and engagement levels.
- Drive VIP conversion rates and asset growth through identifying growth opportunities for high-value users, devising methods to enhance VIP upgrades, retain assets, enhance product usage, and increase user value.
- Develop and refine VIP referral and advocacy initiatives, including tailored referral programs to promote organic growth and network expansion among premium user segments.
- Lead A/B testing and implement refined operational strategies, including personalized engagement strategies and lifecycle-focused initiatives to enhance efficiency, conversion rates, and user experience.
- Collaborate cross-functionally with various departments such as Product, Marketing, Customer Service, Sales, Compliance, and Risk to ensure seamless execution of VIP-related strategies, campaigns, and services, continuously striving for improved user satisfaction.
- Utilize data analysis techniques to identify business prospects, optimize VIP user tracking frameworks, uncover user insights, pinpoint operational deficiencies, and devise data-driven resolutions.
- Gain expert knowledge of products and VIP user requirements, translating user preferences and pain points into practical operational enhancements.
Requirements:
- Demonstrated track record in managing VIP, high-net-worth, or critical user segments, emphasizing successful outcomes in retention, engagement, conversion, repeated activity, or asset growth.
- Minimum of 5 years of experience in the internet industry, with at least 3 years in senior user operations, VIP operations, or growth roles in related sectors.
- Proven ability to independently lead VIP user operation projects with a structured approach and strong execution skills.
- Proficiency in user segmentation, A/B testing, funnel analysis, lifecycle management, and personalized operational strategies to effectively align with business objectives.
- Familiarity with marketing automation platforms, CRM systems, or user operation tools to implement personalized and automated operations at scale.
- Strong analytical skills to construct and enhance user monitoring and analysis frameworks, spot issues through data analysis, validate hypotheses, and propose actionable solutions.
- Knowledge of multi-line products and user journeys to accurately pinpoint VIP user preferences, needs, pain points, and translate them into efficient operational strategies.
- Ability to collaborate effectively across internal departments and external stakeholders to advance complex initiatives.
- Proficiency in both English and Mandarin to facilitate global team collaboration and partnership with relevant stakeholders.
Benefits With Binance:
- Contribute to shaping the future within the leading blockchain ecosystem globally.
- Collaborate with top talent in a user-centric global organization with a streamlined structure.
- Engage with unique, high-paced projects autonomously in an innovative environment.
- Thrive in a results-oriented workplace with opportunities for career growth and continuous learning.
- Competitive salary and company benefits offered.
- Work-from-home option depending on the nature of business team operations.
Binance is an equal opportunity employer, valuing diversity for organizational success.
Skills Required
Binance
Website
Not specified
Company size
Not specified
Location
United States
Description
Not specified
Status
Alarab Company
Operator exchange
Giza, Egypt
Giza, Egypt
Full time
Remote
Exchange USD to USDT into crypto currency and USDT to USD and eur account.USD/ EUR/ to USDT/BTC/ BNB
Payment in Crypto
Travala
Senior Business Development Manager (Listings)
Full time
Remote
About Travala
Founded in 2017 and now backed by industry giant Binance, Travala is the leading crypto-native travel booking service, offering 2,200,000+ properties across 230 countries, 600+ airlines, 50,000+ car rental locations, and 400,000+ activities globally.
Travala is a champion of cryptocurrency adoption, accepting over 100 leading cryptocurrencies alongside traditional payment methods. In addition to unbeatable prices via its Best Price Guarantee, Smart members on Travala can also enjoy additional discounts and loyalty rewards for eligible bookings made on the platform.
By incorporating next-generation blockchain technology and tokenised loyalty rewards, Travala.com is creating a cutting-edge experience at the intersection of Web3 and travel.
About the Role
Travala.com is the world's leading Web3 travel booking platform, with AVA as its native utility token. We're hiring a Senior BD Manager to own new coin listings on Travala end-to-end — sourcing targets, pitching, negotiating, and closing deals. Listings may be structured as a traditional paid fee or as an in-kind token arrangement, decided deal by deal — the specific structure isn't the focus of this role, closing quality listings is.
This is a hunter role, not a strategist or management role. You'll have sales collateral and initial market research to build from - you're not starting from a completely blank page.
While this is a fully remote position, candidates based in the Asia-Pacific (APAC) region are preferred to align with working hours across our wider growth team and key internal departments, with flexibility for exceptional candidates in other locations.
Key Responsibilities
Own the full listing deal cycle: prospecting, outreach, pitching, negotiation, and closing - across paid listings and in-kind/token-based listing arrangements
Build and actively manage a prioritized pipeline of target projects, using our existing research as a starting point and expanding it over time
Represent Travala directly to token project founders, BD leads, and treasury teams to pitch new listings
Negotiate commercial terms within approved guardrails, and manage the process through to signature
Keep leadership updated on pipeline status, deal velocity, and market feedback on our listing offering
Build strategic token partner relationships to drive revenue, while identifying broader ecosystem or co-marketing leads for internal teams.
Act as primary BD liaison for internal teams (product, legal, marketing, finance) to coordinate workflows, documentation, and compliant token integration.
Research and stay up to date with cryptocurrency market trends, emerging tokens, and innovative blockchain projects to identify potential listing opportunities.
What's Not in Scope
To keep this role focused and avoid overlap with our marketing team, the following sit outside this role:
Post-signature announcements, co-marketing, and campaign work - owned by our CMO's team once a deal is signed.
Broader strategic partnerships beyond listings (e.g. major platform integrations) - owned separately.
Managing other BD staff -this is an individual contributor role, not a management position.
What You'll Have From Day One
Sales collateral and initial market research to support outreach and pipeline-building
Direct access to leadership for deal support and approvals - no bureaucratic layers slowing down a close
Requirements
5+ years of professional experience in business development or sales within the blockchain or cryptocurrency industry.
Deep understanding of Web3, including tokenomics, crypto payments, wallets, and market trends.
Genuine Web3/crypto BD experience - you already understand how token teams evaluate exchange listings and partnership offers.
Existing relationships in the space are a critical component - warm pipeline beats cold outreach.
Senior enough to run a full deal cycle independently, without needing management oversight at each step.
Genuinely commission-motivated. This role is structured for someone who wants their effort and results to show up directly in their paycheck - not someone seeking a flat, low-variability package.
Strong sales instincts and comfort with rejection - this is a quota-driven, outbound-heavy role.
Not looking for a “Head of BD” or management title - this is a hands-on, deal-closing role by design.
Exchange-side experience (Preferred): Prior experience on a listings/BD team at a crypto exchange is a strong plus - you understand how listing conversations and decisions actually get made from the other side of the table.
Benefits
Compensation: Competitive Base Salary + Uncapped Commission, depending on experience. Candidates with direct exchange-side listings experience would sit at the top of this range.
Travel Perks: Access to Smart Platinum tier on Travala.com for exclusive discounts and rewards.
Work-Life Balance: Remote working mode within a dynamic, high-performing international team culture.
Flexible Engagement Models: We offer tailored contracting or employment structures depending on your jurisdiction and location (to be discussed during the interview process).
Growth: Dedicated annual budget for courses, certifications, and tech conferences.
Web3 & Tech Exposure: Direct exposure to cutting-edge and trending technologies across Blockchain, Web3, FinTech, and real-world crypto adoption.
Premium Work Tools: High-end MacBook and necessary peripherals.
Founded in 2017 and now backed by industry giant Binance, Travala is the leading crypto-native travel booking service, offering 2,200,000+ properties across 230 countries, 600+ airlines, 50,000+ car rental locations, and 400,000+ activities globally.
Travala is a champion of cryptocurrency adoption, accepting over 100 leading cryptocurrencies alongside traditional payment methods. In addition to unbeatable prices via its Best Price Guarantee, Smart members on Travala can also enjoy additional discounts and loyalty rewards for eligible bookings made on the platform.
By incorporating next-generation blockchain technology and tokenised loyalty rewards, Travala.com is creating a cutting-edge experience at the intersection of Web3 and travel.
About the Role
Travala.com is the world's leading Web3 travel booking platform, with AVA as its native utility token. We're hiring a Senior BD Manager to own new coin listings on Travala end-to-end — sourcing targets, pitching, negotiating, and closing deals. Listings may be structured as a traditional paid fee or as an in-kind token arrangement, decided deal by deal — the specific structure isn't the focus of this role, closing quality listings is.
This is a hunter role, not a strategist or management role. You'll have sales collateral and initial market research to build from - you're not starting from a completely blank page.
While this is a fully remote position, candidates based in the Asia-Pacific (APAC) region are preferred to align with working hours across our wider growth team and key internal departments, with flexibility for exceptional candidates in other locations.
Key Responsibilities
Own the full listing deal cycle: prospecting, outreach, pitching, negotiation, and closing - across paid listings and in-kind/token-based listing arrangements
Build and actively manage a prioritized pipeline of target projects, using our existing research as a starting point and expanding it over time
Represent Travala directly to token project founders, BD leads, and treasury teams to pitch new listings
Negotiate commercial terms within approved guardrails, and manage the process through to signature
Keep leadership updated on pipeline status, deal velocity, and market feedback on our listing offering
Build strategic token partner relationships to drive revenue, while identifying broader ecosystem or co-marketing leads for internal teams.
Act as primary BD liaison for internal teams (product, legal, marketing, finance) to coordinate workflows, documentation, and compliant token integration.
Research and stay up to date with cryptocurrency market trends, emerging tokens, and innovative blockchain projects to identify potential listing opportunities.
What's Not in Scope
To keep this role focused and avoid overlap with our marketing team, the following sit outside this role:
Post-signature announcements, co-marketing, and campaign work - owned by our CMO's team once a deal is signed.
Broader strategic partnerships beyond listings (e.g. major platform integrations) - owned separately.
Managing other BD staff -this is an individual contributor role, not a management position.
What You'll Have From Day One
Sales collateral and initial market research to support outreach and pipeline-building
Direct access to leadership for deal support and approvals - no bureaucratic layers slowing down a close
Requirements
5+ years of professional experience in business development or sales within the blockchain or cryptocurrency industry.
Deep understanding of Web3, including tokenomics, crypto payments, wallets, and market trends.
Genuine Web3/crypto BD experience - you already understand how token teams evaluate exchange listings and partnership offers.
Existing relationships in the space are a critical component - warm pipeline beats cold outreach.
Senior enough to run a full deal cycle independently, without needing management oversight at each step.
Genuinely commission-motivated. This role is structured for someone who wants their effort and results to show up directly in their paycheck - not someone seeking a flat, low-variability package.
Strong sales instincts and comfort with rejection - this is a quota-driven, outbound-heavy role.
Not looking for a “Head of BD” or management title - this is a hands-on, deal-closing role by design.
Exchange-side experience (Preferred): Prior experience on a listings/BD team at a crypto exchange is a strong plus - you understand how listing conversations and decisions actually get made from the other side of the table.
Benefits
Compensation: Competitive Base Salary + Uncapped Commission, depending on experience. Candidates with direct exchange-side listings experience would sit at the top of this range.
Travel Perks: Access to Smart Platinum tier on Travala.com for exclusive discounts and rewards.
Work-Life Balance: Remote working mode within a dynamic, high-performing international team culture.
Flexible Engagement Models: We offer tailored contracting or employment structures depending on your jurisdiction and location (to be discussed during the interview process).
Growth: Dedicated annual budget for courses, certifications, and tech conferences.
Web3 & Tech Exposure: Direct exposure to cutting-edge and trending technologies across Blockchain, Web3, FinTech, and real-world crypto adoption.
Premium Work Tools: High-end MacBook and necessary peripherals.
Utopos
Web3 Market Maker & Liquidity Manager
Panama City, Panama +3
Panama City, Panama +3
Full time
Hybrid
Web3 Market Maker & Liquidity Manager
Company: UTOPOS
Location: Remote (Worldwide)
Compensation: Negotiable (USDC, UTOP, or a combination)
About UTOPOS
UTOPOS is a blockchain ecosystem building the future of decentralized commerce, gaming, payments, sports, and smart city infrastructure. UTOP is the ecosystem's native digital currency, designed for real-world utility across multiple platforms.
We are seeking an experienced Web3 Market Maker & Liquidity Manager to help improve the trading experience and liquidity of the UTOP token while supporting the long-term growth of the ecosystem.
Responsibilities
Develop and execute market-making strategies for UTOP.
Monitor liquidity pools and trading activity across supported decentralized exchanges.
Improve bid/ask spreads and market depth.
Recommend liquidity allocation strategies.
Monitor trading volume, volatility, and order book health.
Identify opportunities to improve trading efficiency.
Prepare regular reports on market performance and liquidity metrics.
Coordinate with the UTOPOS team on exchange listings and liquidity initiatives.
Recommend best practices for sustainable token liquidity.
Requirements
Experience as a market maker, liquidity manager, or professional crypto trader.
Strong understanding of decentralized exchanges and automated market makers.
Experience with Uniswap, Polygon, and EVM-compatible ecosystems.
Knowledge of liquidity pool management and tokenomics.
Familiarity with on-chain analytics tools.
Strong analytical and quantitative skills.
Ability to work independently in a remote environment.
Preferred Qualifications
Experience supporting emerging blockchain projects.
Understanding of treasury management.
Experience with algorithmic trading or market-making tools.
Knowledge of cross-chain liquidity strategies.
Familiarity with Web3 analytics platforms.
Compensation
Compensation is negotiable and may include:
Fixed monthly compensation.
Performance-based incentives.
Payment in USDC, UTOP, or a mutually agreed combination.
How to Apply
Please include:
A brief introduction.
Your relevant market-making or liquidity management experience.
Blockchain projects you have supported.
Exchanges and protocols you have worked with.
Examples of measurable results you achieved.
Your preferred compensation structure.
Important: UTOPOS seeks to maintain fair, transparent, and orderly markets. Applicants should have experience with legitimate market-making and liquidity management practices. Any strategies involving market manipulation, wash trading, spoofing, or other deceptive trading activities will not be considered.
Company: UTOPOS
Location: Remote (Worldwide)
Compensation: Negotiable (USDC, UTOP, or a combination)
About UTOPOS
UTOPOS is a blockchain ecosystem building the future of decentralized commerce, gaming, payments, sports, and smart city infrastructure. UTOP is the ecosystem's native digital currency, designed for real-world utility across multiple platforms.
We are seeking an experienced Web3 Market Maker & Liquidity Manager to help improve the trading experience and liquidity of the UTOP token while supporting the long-term growth of the ecosystem.
Responsibilities
Develop and execute market-making strategies for UTOP.
Monitor liquidity pools and trading activity across supported decentralized exchanges.
Improve bid/ask spreads and market depth.
Recommend liquidity allocation strategies.
Monitor trading volume, volatility, and order book health.
Identify opportunities to improve trading efficiency.
Prepare regular reports on market performance and liquidity metrics.
Coordinate with the UTOPOS team on exchange listings and liquidity initiatives.
Recommend best practices for sustainable token liquidity.
Requirements
Experience as a market maker, liquidity manager, or professional crypto trader.
Strong understanding of decentralized exchanges and automated market makers.
Experience with Uniswap, Polygon, and EVM-compatible ecosystems.
Knowledge of liquidity pool management and tokenomics.
Familiarity with on-chain analytics tools.
Strong analytical and quantitative skills.
Ability to work independently in a remote environment.
Preferred Qualifications
Experience supporting emerging blockchain projects.
Understanding of treasury management.
Experience with algorithmic trading or market-making tools.
Knowledge of cross-chain liquidity strategies.
Familiarity with Web3 analytics platforms.
Compensation
Compensation is negotiable and may include:
Fixed monthly compensation.
Performance-based incentives.
Payment in USDC, UTOP, or a mutually agreed combination.
How to Apply
Please include:
A brief introduction.
Your relevant market-making or liquidity management experience.
Blockchain projects you have supported.
Exchanges and protocols you have worked with.
Examples of measurable results you achieved.
Your preferred compensation structure.
Important: UTOPOS seeks to maintain fair, transparent, and orderly markets. Applicants should have experience with legitimate market-making and liquidity management practices. Any strategies involving market manipulation, wash trading, spoofing, or other deceptive trading activities will not be considered.
Payment in Crypto
Utopos
Business Development & Marketing Representative (Commission-Based)
Panama City, Panama
Panama City, Panama
Full time
Hybrid
Business Development & Marketing Representative (Commission-Based)
Company: UTOPOS
Location: Remote (Worldwide)
Compensation: Commission-Based (Paid in UTOP)
About UTOPOS
UTOPOS is building a decentralized ecosystem that connects blockchain technology with commerce, gaming, sports, payments, and future smart city development. UTOP is the ecosystem's native digital currency, designed for use across multiple products and services.
We are expanding globally and are looking for motivated Business Development & Marketing Representatives to help grow the UTOPOS ecosystem.
Responsibilities
Promote awareness of the UTOPOS ecosystem.
Introduce individuals, communities, and businesses to UTOP.
Build relationships with blockchain communities, influencers, and strategic partners.
Generate qualified leads for partnerships and business opportunities.
Identify merchant adoption opportunities.
Assist with community growth across social media and Web3 platforms.
Represent UTOPOS professionally in online and offline communities.
Compensation
This is a commission-based opportunity.
Representatives earn commissions in UTOP based on qualified business generated for the UTOPOS ecosystem. Commission terms will be provided during onboarding and are paid only after qualifying milestones have been successfully completed.
Top performers may be offered long-term positions and leadership opportunities as UTOPOS expands globally.
Qualifications
Experience in marketing, sales, or business development.
Interest in blockchain, cryptocurrency, or Web3.
Strong communication skills.
Self-motivated and results-oriented.
Ability to work independently.
Existing crypto or business network is a plus but not required.
What We're Looking For
We're seeking individuals who enjoy building communities, creating partnerships, and helping grow innovative blockchain ecosystems. This is an opportunity to participate in the growth of a long-term project while earning performance-based rewards.
Important
Representatives are expected to communicate accurately about UTOPOS and UTOP. Misleading statements, guarantees of profits, or investment promises are strictly prohibited. All marketing must be factual and professional.
If you're passionate about Web3 and business development and want to help build the future of decentralized commerce, we'd love to hear from you.
Company: UTOPOS
Location: Remote (Worldwide)
Compensation: Commission-Based (Paid in UTOP)
About UTOPOS
UTOPOS is building a decentralized ecosystem that connects blockchain technology with commerce, gaming, sports, payments, and future smart city development. UTOP is the ecosystem's native digital currency, designed for use across multiple products and services.
We are expanding globally and are looking for motivated Business Development & Marketing Representatives to help grow the UTOPOS ecosystem.
Responsibilities
Promote awareness of the UTOPOS ecosystem.
Introduce individuals, communities, and businesses to UTOP.
Build relationships with blockchain communities, influencers, and strategic partners.
Generate qualified leads for partnerships and business opportunities.
Identify merchant adoption opportunities.
Assist with community growth across social media and Web3 platforms.
Represent UTOPOS professionally in online and offline communities.
Compensation
This is a commission-based opportunity.
Representatives earn commissions in UTOP based on qualified business generated for the UTOPOS ecosystem. Commission terms will be provided during onboarding and are paid only after qualifying milestones have been successfully completed.
Top performers may be offered long-term positions and leadership opportunities as UTOPOS expands globally.
Qualifications
Experience in marketing, sales, or business development.
Interest in blockchain, cryptocurrency, or Web3.
Strong communication skills.
Self-motivated and results-oriented.
Ability to work independently.
Existing crypto or business network is a plus but not required.
What We're Looking For
We're seeking individuals who enjoy building communities, creating partnerships, and helping grow innovative blockchain ecosystems. This is an opportunity to participate in the growth of a long-term project while earning performance-based rewards.
Important
Representatives are expected to communicate accurately about UTOPOS and UTOP. Misleading statements, guarantees of profits, or investment promises are strictly prohibited. All marketing must be factual and professional.
If you're passionate about Web3 and business development and want to help build the future of decentralized commerce, we'd love to hear from you.
Payment in Crypto
SADR B
Founding Technical Partners for Oferli – Elite Web & Mobile Development Team🌐
Remote, USA
Remote, USA
Part time
Remote
I am Sadr, CEO of Oferli. We are building a high-performance, elite technical team, and I am looking for 5 to 10 dedicated founding technical partners to join me in this mission.
The Vision:
Oferli is a 100% decentralized ecosystem. While we are rooted in Web3, our expertise spans across professional web and mobile application development. We are not just another agency; we are crafting the next generation of digital solutions. Our goal is to set a new standard for excellence, transparency, and decentralization.
What I am looking for:
I am building a professional, senior-level "Elite Team." I am looking for partners who are truly passionate about the vision—not just short-term gains. By combining our individual expertise and portfolios, we will establish Oferli’s collective professional reputation.
Requirements:
Proven Expertise: You must be a senior-level professional. Please provide your portfolio showcasing your best work in web and mobile development.
Commitment: This is a founding partnership. We are looking for those who believe in the mission and are ready to tackle complex challenges together.
Professionalism: We operate with high standards. Communication and efficiency are key.
How We Work:
Collaboration: We use professional, secure channels for all communications. Qualified candidates will be contacted via email to be invited to our private workspace on Notion to align on our roadmap and launch our upcoming projects.
Decentralized Operations: We leverage Web3 tools for collaboration and compensation, maintaining a fully decentralized environment.
Growth: We are launching with a core team of at least 5 founding partners, scaling to 10, to deliver high-impact results for our clients.
Application Process:
If you are a senior professional ready to build a world-class, decentralized ecosystem, apply here on LaborX. Qualified candidates will be contacted via email for further professional vetting and onboarding.
Let’s build the future, together.
Sadr B
CEO, Oferli
The Vision:
Oferli is a 100% decentralized ecosystem. While we are rooted in Web3, our expertise spans across professional web and mobile application development. We are not just another agency; we are crafting the next generation of digital solutions. Our goal is to set a new standard for excellence, transparency, and decentralization.
What I am looking for:
I am building a professional, senior-level "Elite Team." I am looking for partners who are truly passionate about the vision—not just short-term gains. By combining our individual expertise and portfolios, we will establish Oferli’s collective professional reputation.
Requirements:
Proven Expertise: You must be a senior-level professional. Please provide your portfolio showcasing your best work in web and mobile development.
Commitment: This is a founding partnership. We are looking for those who believe in the mission and are ready to tackle complex challenges together.
Professionalism: We operate with high standards. Communication and efficiency are key.
How We Work:
Collaboration: We use professional, secure channels for all communications. Qualified candidates will be contacted via email to be invited to our private workspace on Notion to align on our roadmap and launch our upcoming projects.
Decentralized Operations: We leverage Web3 tools for collaboration and compensation, maintaining a fully decentralized environment.
Growth: We are launching with a core team of at least 5 founding partners, scaling to 10, to deliver high-impact results for our clients.
Application Process:
If you are a senior professional ready to build a world-class, decentralized ecosystem, apply here on LaborX. Qualified candidates will be contacted via email for further professional vetting and onboarding.
Let’s build the future, together.
Sadr B
CEO, Oferli
Payment in Crypto