Account Manager, Institutional

Status
Dubai, United Arab Emirates +1
Full time
Office
Compensation is not specified
Role
Account Manager
Description

Who We Are

At our company, we are committed to shaping the future through technology. Established in 2017, we are at the forefront of transforming global systems with our state-of-the-art digital asset exchange, Web3 portal, and blockchain ecosystems. By offering a wide range of sophisticated products, solutions, and trading tools, we are revolutionizing the financial ecosystem. With over 50 million users across 180 countries, we empower individuals to delve into the Web3 world. Our dedication to innovation drives our vision of a financial realm supported by blockchain technology and decentralized finance. We foster innovation in our approach, products, and social responsibility, actively engaging in public welfare activities. With a global team of over 3,000 employees, we value diversity and inclusivity in creating lasting industry value. Join us in Building the Future!

About the Opportunity

We are looking for an individual to fill the Account Manager position with a background in operations and technology. Fluent in English and at least one additional language, the ideal candidate will deliver exceptional internal support and collaborate with various teams. Prior trading knowledge is preferred, and this role offers a growth path to a senior account manager role.

Responsibilities

  • Enhance operational effectiveness across the business development team
  • Collaborate with internal teams like product, compliance, legal, and risk in different regions
  • Manage and co-own incentives programs and conduct quarterly business reviews
  • Identify upselling opportunities for existing clients in the EMEA region
  • Resolve customer queries on accounts, products, or API-related issues
  • Generate leads and refer them to the Institutional BD team where applicable

Qualifications

  • Prior experience as an Account Manager in the crypto industry
  • Strong communication skills for engagements with internal and external stakeholders
  • Track record of achieving growth metrics, generating leads, client conversations, and revenue
  • Self-driven and capable of independent work with a task-oriented mindset in a remote setup
  • Willingness to work shifts including weekends, within a standard workweek not exceeding 5 days

Desirable Qualifications

  • Ability to speak multiple languages
  • Extensive network presence and connections

Perks & Benefits

  • Competitive compensation package
  • Learning & Development programs with Education subsidies
  • Team-building activities and company events
  • Wellness and meal allowances
  • Comprehensive healthcare coverage for employees and dependents with more benefits as part of the process

Note: tasks are complete in the valid Markdown format as requested.

Skills Required
Avatar
OKX
Company size
Not specified
Location
United States
Description
Not specified
Status

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