Assistant Shop Manager
Job Overview:
CleanSpark is seeking a dedicated Assistant Shop Manager to aid the Hardware Repair Manager in supervising staff and daily operations of the shop. This position involves maintaining team productivity, ensuring smooth scheduling, and providing necessary resources for technical staff. The Assistant Shop Manager plays a vital role in upholding a positive work environment in alignment with CleanSpark's objectives.
Key Duties:
- Manage and oversee shop personnel, including Leads and Technicians, to guarantee adherence to corporate standards.
- Play a key role in the recruitment process by conducting interviews and selecting suitable candidates for technician and lead roles.
- Support staff performance through feedback, coaching, issue documentation, and escalation when needed.
- Contribute to employee development and performance reviews by evaluating accomplishments, identifying areas for improvement, and designing development plans.
- Supervise the onboarding and training of new employees to ensure their understanding of policies, safety regulations, and repair procedures.
- Maintain consistency in adhering to Standard Operating Procedures (SOPs), workplace protocols, and safety measures.
- Assist with logistics operations to ensure an adequate supply of tools, parts, and repair materials for seamless production.
- Uphold a constructive work environment by addressing employee issues, boosting morale, and promoting teamwork.
- Manage day-to-day personnel administrative tasks, including documentation and reporting.
- Coordinate with Leads to align staff and workflow with operational targets and quality benchmarks.
- Perform any additional tasks as assigned.
This position necessitates professionalism, effective communication, respect, and collaboration in a team-based and inclusive setting.
Basic Requirements:
- High school diploma or GED equivalent.
- 2–4 years of supervisory or management experience.
- Strong leadership skills, encompassing hiring, coaching, and performance evaluation.
- Prior experience in managing employee relations and fostering a respectful work environment.
- Proficiency in scheduling, recordkeeping, and administrative tasks.
- Solid organizational skills with the ability to coordinate staffing, inventory levels, and production timelines.
- Competent in managing employee concerns and performance matters with fairness and professionalism.
- Excellent interpersonal and communication abilities with a focus on cross-departmental collaboration.
- Proactive, reliable, and committed to fostering team morale and accountability.
Preferred Qualifications:
- Associate or bachelor’s degree in business, operations, or related field.
- Supervisory background in a repair, warehouse, or manufacturing environment.
Salary range: $65,000 - $75,000 per year
Please note that the role may involve tasks that require the operation of a company vehicle or travel to different job sites. Candidates must be insurable under CleanSpark's vehicle insurance policy. CleanSpark is an equal opportunity employer, providing equal employment opportunities to all individuals without regard to various characteristics protected by law.
