Business Analyst (Billing Systems Consolidation)

Everyone who is passionate about innovations wants to make the world a better place. That is exactly what we are doing at Utorg. While developing innovative fintech products where traditional finance and blockchain technology meet, we are building a gate that opens multiple opportunities for both — users and businesses.
So far, our core products have already won users’ hearts in over 187 countries and have respect from the industry-leading companies, like NEAR Protocol, OKX, Wirex, Matters Labs, Velas, WhiteBIT, and others.
We are an international team of young and ambitious professionals united by a passion for innovations and belief in the decentralized world. And now, we are looking for an L1, L2 Support Specialist who will strengthen our team and contribute to the success of our products and the bright future of Web3.
Key Responsibilities:
Handling support tasks with control over resolution or escalation through the ticketing process.
Analyzing customer problems, identifying root causes, and providing effective solutions to ensure customer satisfaction.
Collaborating with other departments to address customer tasks and issues.
Expanding and maintaining an internal knowledge base to keep it up to date.
Required Skills:
English language proficiency at least at the B2 level since we communicate with our customers in English. All communication with customers is via text, no voice chats.
 
Attention to detail, responsibility, proactiveness, and customer orientation - as basic and cliche as it sounds, it's important qualities since we are building financial products and it's extremely important to pay close attention to the issue at hand and determine what exactly is going on and why.
Work schedule 4/4 day (8:00 to 20:00) and night shifts (20:00 to 8:00) UTC+3
It's cool if you have:
Experience with Zendesk, Intercom, and Jira.
Diploma or Bachelors in STEM or business-related fields - we are totally cool with hiring students or people who just finished their education and are trying to break into IT.
Touched crypto in some way - either via buying some BTC, or participating in airdrops, or something similar.

Role Summary
As a Crypto Asset Manager, you will be responsible for managing, optimizing, and securing the crypto assets held within the Crypto Fundraiser Pool. You will work closely with our core team to ensure that our asset portfolio aligns with our fundraising goals, maintains transparency, and adheres to best practices in risk management and compliance.
Duties/Responsibilities
Manage and monitor the performance of crypto assets, ensuring optimal returns while minimizing risk.
Develop strategies for asset growth, liquidity management, and diversification.
Conduct market research and analysis on cryptocurrency trends, trading strategies, and risk management.
Ensure the secure storage and transfer of crypto assets, utilizing hardware wallets, multi-signature setups, and other security protocols.
Collaborate with the fundraising and finance teams to align crypto asset management with overall financial objectives.
Stay updated on industry regulations, compliance standards, and best practices related to cryptocurrency management.
Provide regular reports and updates on asset performance, risks, and opportunities to the leadership team.
Assist in developing partnerships with crypto exchanges, custodians, and other relevant stakeholders.
Preferred Skills
Experience in decentralized finance (DeFi) and liquidity management.
Familiarity with regulations and compliance frameworks related to cryptocurrency.
Proficiency in using portfolio management tools and platforms.
Qualifications
Bachelor’s degree in finance, economics, or business (preferred but not mandatory with experience).
Proven experience in managing cryptocurrency portfolios and assets.
In-depth knowledge of blockchain technology, cryptocurrency markets, and trading strategies.
Familiarity with crypto security protocols, including cold storage, multi-signature wallets, and hardware wallets.
Strong analytical and problem-solving skills with a data-driven approach.
Ability to work independently and in a fast-paced, remote environment.
Excellent communication skills and a team-oriented mindset.
Additional Requirements or Expectations Specific to the Position
3+ years in managing cryptocurrency portfolios and assets.
Ability to analyze market trends and perform risk assessments.
Knowledge of crypto security protocols (hardware wallets, cold storage, etc.).
Coding skills (Python, Solidity) are a plus.
Understanding of crypto regulations (KYC/AML) and compliance.
Strong written and verbal communication skills.
Thrive in a fast-paced environment, with strong initiative and attention to detail.
How to Apply:
Interested candidates should submit their resume and a brief cover letter outlining their experience and passion for the role to our email address.
Join us in leveraging crypto to create a better future for all!
Skills
Cryptocurrency
Portfolio Management
Risk Analysis
Other Benefits
A remote-first working environment with flexible hours, an Opportunity to work on the cutting edge of blockchain technology and decentralized finance, and a chance to make a meaningful impact by supporting charitable causes and community-driven projects.

Crypto Fundraiser Pool is revolutionizing the way fundraising is done in the digital age by leveraging the power of decentralized finance. We empower communities and causes with innovative financial tools to raise capital efficiently and securely. We are a dynamic team of crypto enthusiasts and finance professionals, committed to building transparent, impactful, and secure fundraising platforms in the DeFi space.
Role Summary
We’re looking for a passionate and experienced DeFi Specialist to join our growing team! If you have a deep understanding of decentralized financial systems, and blockchain technology, and are eager to work on groundbreaking projects in the world of crypto fundraising, we want to hear from you.
Duties/Responsibilities
Develop, deploy, and manage DeFi smart contracts for fundraising platforms.
Research and analyze emerging DeFi protocols and trends to integrate cutting-edge solutions into our platform.
Design and optimize liquidity pools, staking mechanisms, and yield farming strategies for fundraising.
Work closely with developers, marketers, and business teams to ensure smooth implementation of DeFi solutions.
Ensure the security, scalability, and efficiency of smart contracts and DeFi protocols.
Collaborate with external auditors and stakeholders to ensure transparency and compliance in DeFi operations.
Monitor, troubleshoot, and optimize on-chain transactions to enhance user experience.
Stay up-to-date with DeFi regulations and compliance requirements, ensuring that all solutions adhere to legal standards.
Required Skills
Proven experience in decentralized finance and blockchain ecosystems.
Expertise in smart contract development using Solidity, Vyper, or other blockchain programming languages.
Strong understanding of DeFi protocols like Uniswap, Compound, Aave, Curve, etc.
Familiarity with liquidity provisioning, staking, and yield farming.
Hands-on experience with Web3, Ethereum, Layer 2 solutions, and cross-chain technology.
Ability to work with decentralized exchanges and decentralized autonomous organizations.
Strong problem-solving skills and a keen analytical mindset.
Excellent communication and teamwork abilities.
Passion for DeFi, crypto, and blockchain innovations.
Preferred Qualifications
Prior experience with fundraising platforms or crypto-based financial tools.
Experience with governance mechanisms in decentralized environments.
Familiarity with the technical and regulatory landscape of DeFi.
Additional Requirements or Expectations Specific to the Position
Experience in auditing smart contracts for vulnerabilities, including knowledge of common exploits
Proficiency in designing token economic models, ensuring alignment with fundraising objectives, liquidity management, and long-term sustainability.
Experience working with cross-chain protocols and integrating multiple blockchain ecosystems
Familiarity with on-chain data analytics tools
Experience in drafting and submitting governance proposals in decentralized platforms and participating in community discussions.
How to Apply:
Interested candidates should send their resumes and a brief cover letter detailing their experience with DeFi to our email.
Join us at Crypto Fundraiser Pool and be part of the future of fundraising!
Skills
Community Moderator
Team Collaboration
Other Benefits
Performance Bonuses, Equity/Token Allocation, Health & Wellness Benefits, Remote Work Stipend.

We are seeking a highly motivated and skilled Digital Marketing Specialist to join our team. The ideal candidate will have a strong background in sales and marketing, excellent customer service skills, accounting knowledge, and expertise in consulting services.
Responsibilities:
- Develop and implement digital marketing strategies to drive online visibility, traffic, and conversion
- Manage social media channels and create engaging content to attract target audience
- Analyze campaign performance and provide recommendations for optimization
- Collaborate with cross-functional teams to ensure alignment of marketing initiatives
- Provide consultative guidance to internal stakeholders on best practices for digital marketing
Required Skills:
- Demonstrated experience in sales and marketing
- Strong understanding of customer service principles
- Knowledge of accounting principles preferred
- Ability to provide consulting services to guide strategic decision-making
- Excellent communication and interpersonal skills
- Proficiency in digital marketing tools and platforms
If you are passionate about digital marketing, thrive in a dynamic environment, and possess the required skills, we encourage you to apply for this exciting opportunity.

We are seeking a talented and detail-oriented Data Analyst to join our team. As a Data Analyst, you will be responsible for interpreting data, analyzing results, and providing insights to drive business decisions. The ideal candidate will possess a diverse skill set in areas such as Web, Mobile & Software Development, Engineering & Architecture, IT & Networking, Accounting and Consulting, and Blockchain & Crypto.
Responsibilities:
- Analyze data to identify trends, patterns, and insights that will inform strategic decisions.
- Work closely with various departments to gather data requirements and deliver actionable insights.
- Develop and maintain data models, dashboards, and reports to track key performance metrics.
- Utilize both quantitative and qualitative analysis techniques to interpret data effectively.
- Collaborate with stakeholders to ensure data integrity and accuracy.
Requirements:
- Bachelor's degree in a related field, such as Computer Science, Information Technology, Mathematics, or Statistics.
- Proven experience in data analysis, including proficiency in tools and technologies relevant to Web, Mobile & Software Development, Engineering & Architecture, IT & Networking, Accounting and Consulting, and Blockchain & Crypto.
- Strong analytical and problem-solving skills, with the ability to translate complex data into meaningful insights.
- Excellent communication and presentation skills.
- Ability to work independently and as part of a team.
If you are passionate about leveraging data to drive business success and have a diverse skill set in the aforementioned areas, we encourage you to apply for this exciting opportunity as a Data Analyst.