Community Support Manager
Our mission is to unlock the collaborative power of communities by making Web3 universally easy to use, access, and build on
Working with ConsenSys puts you at the forefront of an evolving paradigm, transforming our society for the better. We fundamentally believe blockchain is the next generation of technology that can lay the foundation for a more just and equitable society.
Blockchain tech is just over 10 years old. Ethereum itself is still a toddler and we’re far from reaching our full potential. You’ll get to work on the tools, infrastructure, and apps that scale these platforms to billions of users.
You’ll be constantly exposed to new concepts, ideas, and frameworks from your peers, and as you work on different projects — challenging you to stay at the top of your game. You’ll join a network of entrepreneurs and technologists that reaches the edge of our ecosystem. ConsenSys alumni have moved on to become tech entrepreneurs, CEOs, and team leads at tech companies.
About Customer Success
The Customer Success team in ConsenSys is focused on exactly that: making our customers successful. The team is designed to complement ConsenSys products by creating a holistic well-rounded experience for our customers and users.
We focus on 3 areas:
Customer experience - Ensuring that our customers and users are engaged, and satisfied with ConsenSys products and services.
Brand protection - Maintaining and elevating the ConsenSys brand and overall reputation through our customers and users, and their feedback
Continuous improvement - Learning and adapting to the customers' needs and providing feedback to the products allows ConsenSys to maximize its market potential and be a better fit for a wider audience
What you’ll do
We're seeking a dedicated and experienced Community Support Manager with development skills to join our team. This individual will be instrumental in implementing and effective community support strategy for our developer-focused product suite, ensuring that our customers receive timely and accurate assistance. They will be responsible for actively engaging with our developer community, assisting them in troubleshooting and deciphering code, monitoring community interactions, and fostering a positive and inclusive environment.
Responsibilities:
- Implement effective community support strategies to ensure members receive timely and accurate assistance through various channels, including Discord, community forums, social media, and more.
- Actively engage with community members, addressing their questions, concerns, and feedback, and using this information to improve the product and support services.
- Collaborate with other departments, such as product development, marketing, and sales, to ensure community feedback is considered in decision-making processes and that support services align with the organization's overall goals.
- Create and maintain support resources, such as FAQs, knowledge bases, and tutorials, to empower community members to find answers independently.
- Foster a positive community culture by promoting a welcoming and inclusive environment, encouraging members to support one another and share their experiences.
- Monitor community interactions to ensure compliance with platform policies and guidelines, taking appropriate action when necessary.
- Escalate any issues, observations, opportunities, and insights to the relevant internal stakeholders.
Qualifications:
- Must have experience in supporting and troubleshooting web applications, JSON and Rest APIs
- Must have understanding JavaScript, Solidity, web3 packages and libraries like web3.js, ethers.js
- Prefer work experience as a community support moderator or a similar role.
- Experience with social media engagement, management, and platforms such as Discord and Twitter.
- Excellent English language skills
- 2+ years of experience in a technical support or customer service role, preferably within the blockchain or cryptocurrency industry.
- Understanding of Ethereum, web3 development, and the blockchain ecosystem from development perspectives
- Strong analytical and troubleshooting skills.
- Strong verbal and written communication, including active listening, conflict resolution, and customer empathy
- Ability to work effectively under pressure
- A customer-centric mindset and a passion for providing exceptional support
Don't meet all the requirements? Don't sweat it. We’re passionate about building a diverse team of humans and as such, if you think you've got what it takes for our chaotic-but-fun, remote-friendly, start-up environment—apply anyway, detailing your relevant transferable skills in your cover letter. While we have a pretty good idea of what we need, we're ready for you to challenge our thinking on who needs to be in this role.
ConsenSys is an equal opportunity employer. We encourage people from all backgrounds to apply. We are committed to ensuring that our technology is made available and accessible to everyone. All employment decisions are made without regard to race, color, national origin, ancestry, sex, gender, gender identity or expression, sexual orientation, age, genetic information, religion, disability, medical condition, pregnancy, marital status, family status, veteran status, or any other characteristic protected by law. ConsenSys is aware of fraudulent recruitment practices and we encourage all applicants to review our best practices to protect yourself which can be found (https://consensys.net/careers/best-practices-to-avoid-recruitment-fraud).
The salary range for US-based candidates only will be determined throughout the interview process depending on experience and skills.
US pay range (not including bonus, equity or other benefits)
$63,000—$155,000 USD
Call Center Operator Needed | US Based Native English
We are looking for confident, communicative individuals with a native-level English accent, preferably American (US), to join our remote call center team.
Requirements:
Native or native-level English speaker (US accent preferred)
Excellent communication and conversation skills
Comfortable speaking on the phone
Reliable internet connection and a quiet working environment
Professional and friendly attitude
Compensation:
Fixed payment of $15 per completed call
Flexible schedule
Remote work
If you have a clear, natural English accent and enjoy talking to people, we'd love to hear from you.
To apply, send us a short voice recording introducing yourself along with your contact information.
Growth Hacker
We are an AI & Blockchain company building the financial infrastructure for the AI age. We have customers in 19 countries, and our team is an international mix of remote talents with two core locations in Singapore and Dubai.
We raised $2.8M in funding and are expanding our team, with new products across SaaS and retail. By joining now, you’ll have the unique opportunity to work directly with founders who have made multiple exits, and build the future of AI and finance.
About You
Deeply obsessed with consumer product experiences.
Your favorite source of alpha is Reddit or X.
AI-native with modern growth, creative, and automation tools.
Strong copywriter with a bias toward action and fast execution.
Excited by the intersection of AI, Fintech, and Blockchain, but mature enough to hide complexity from users.
Obsessed with data, analytics, audiences, retargeting, and experimentation.
Has proven wins: campaigns, funnels, content, communities, apps, or growth loops.
Your Work
Run growth experiments across acquisition, activation, retention, and referral.
Write sharp copy for ads, landing pages, onboarding, email, social, and product flows.
Use AI tools like Claude Code, Codex, ChatGPT, automation tools, and creative testing tools daily.
Analyze funnels, cohorts, audiences, retargeting pools, attribution, and behavioral data.
Turn complex crypto and AI ideas into simple consumer-facing value.
Work closely with the product team to improve user experience and grow beyond crypto-native audiences.
Digital Marketing Specialist Wanted
Location: Remote
Employment Type: Full-Time or Part-Time (Flexible)
About Us
We are an emerging iGaming company focused on the Latin American market. We are seeking an experienced Digital Marketing Specialist who is fluent in both English and Spanish to help build brand awareness, acquire new customers, and support our continued growth.
Key Responsibilities
Develop and execute digital marketing campaigns across multiple channels, including Facebook, Instagram, TikTok, Telegram, X (Twitter), YouTube, and other relevant platforms.
Create, translate, and optimize marketing content in both English and Spanish.
Manage social media accounts and maintain consistent brand messaging.
Identify new customer acquisition opportunities and growth channels.
Coordinate promotional campaigns, bonuses, tournaments, and special events.
Work with influencers, affiliates, and online communities to increase brand awareness.
Monitor campaign performance and provide regular reports on KPIs, conversions, and ROI.
Conduct competitor analysis and identify emerging market trends within the iGaming industry.
Assist with CRM, email marketing, push notifications, and player retention campaigns.
Collaborate with designers and content creators to develop high-performing marketing materials.
Requirements
Fluent written and spoken English and Spanish.
Minimum 2 years of experience in Digital Marketing, Performance Marketing, Social Media Marketing, Affiliate Marketing, or a related field.
Strong understanding of Meta Ads, Google Ads, TikTok Ads, and other digital advertising platforms.
Experience managing social media communities and online engagement.
Excellent copywriting and communication skills.
Ability to work independently and manage multiple projects simultaneously.
Strong analytical skills and familiarity with marketing analytics tools.
Preferred Qualifications
Previous experience in iGaming, crypto, fintech, or related industries.
Experience working with affiliate marketers and influencers.
Knowledge of Latin American markets, particularly Peru, Mexico, Colombia, Chile, and Argentina.
Experience with CRM platforms, email marketing, and player retention strategies.
Familiarity with SEO, content marketing, and conversion optimization.
What We Offer
Competitive salary based on experience.
Performance-based bonuses and incentives.
Fully remote work environment.
Flexible working hours.
Opportunity to work with a rapidly growing international iGaming company.
Career growth opportunities within the company.
To Apply
Please send your CV, portfolio, and a brief introduction outlining your experience in digital marketing and Spanish-language markets.
Director of BD & Strategic Partnerships
You will work closely with the founding team to develop and execute global BD and fundraising strategies, expand and maintain relationships with projects, exchanges, funds, family offices, high-net-worth individuals, and other key ecosystem participants, and continuously drive business partnerships, capital introduction, and long-term strategic value creation. This role is ideal for someone with strong execution, mature business judgment, and a solid understanding of capital markets, who can thrive in a fast-paced, high-autonomy, crypto-native environment.
Responsibilities
Develop and execute business development, strategic partnership, and fundraising plans across Klein Labs’ business lines, driving revenue growth, partnership conversion, and capital introduction.
Build and maintain long-term relationships with exchanges, projects, DAOs, market makers, funds, family offices, HNWIs, and other key ecosystem participants.
Design and implement partnership models across market-making, OTC, treasury, ventures, and fund-related business lines to improve conversion efficiency and long-term value creation.
Support institutional fundraising and LP relationship management, including investor outreach, investor communication, due diligence coordination, subscription processes, and capital onboarding.
Clearly communicate Klein Labs’ business model, fund strategy, return profile, risk framework, and differentiated strengths to external partners and investors, building trust and improving conversion.
Manage and continuously optimize external materials, including company introductions, business decks, fundraising decks, one-pagers, FAQs, DDQs, and investor update materials, ensuring professionalism and consistency in external messaging.
Represent Klein Labs in key business negotiations, industry events, important external meetings, and strategic partnership discussions.
Work cross-functionally with management, research, trading, legal, and operations teams to drive partnership execution, fundraising progress, and long-term relationship management.
Support the expansion and management of the global BD team as the business grows, including KPI setting and performance culture development.
Requirements
3+ years of experience in business development, strategic partnerships, institutional fundraising, investor relations, sales, or related functions, with prior crypto industry experience preferred.
A clear and verifiable track record in driving business growth, partnership conversion, or fundraising outcomes, with the ability to independently move initiatives forward.
Strong understanding of the Web3 ecosystem, crypto market structure, token economics, and strategic partnership dynamics.
Familiarity with how to engage and build trust with projects, exchanges, funds, family offices, HNWIs, institutional investors, and crypto-native LPs.
Strong communication, relationship-building, material preparation, and process management skills, with the ability to coordinate across multiple stakeholders in complex situations.
Highly execution-oriented, results-driven, and capable of building systems and processes in a fast-paced, high-ownership environment.
Professional working proficiency in English.
Candidates based in Singapore or Dubai are strongly preferred.
Existing relationships with institutions, family offices, HNWIs, crypto-native LPs, exchanges, or project teams are a strong plus. Experience in liquidity management, trading services, funds, asset management, primary markets, or related market structure is also preferred.
What We Offer
A key role with direct exposure to Klein Labs’ core business growth, strategic partnerships, and capital network development.
Close collaboration with the founding team and senior leadership, with direct involvement in shaping business direction, fundraising strategy, and external positioning.
Competitive compensation, performance-based incentives, and long-term upside.
Direct access to high-quality deal flow, institutional relationships, and primary market opportunities.
Deep involvement across CEX, DEX, and both on-chain and off-chain collaboration ecosystems.
A highly flexible, low-hierarchy, and deeply crypto-native working environment.
Business development Manager
I’m looking for recommendations or to connect directly with a marketing team / agency that genuinely understands the Forex trading space — especially community-led growth.
I run many public XAUUSD signals Telegram channel that has grown organically to 12,000+ members over the years (since 2020). No ads, no clickbait, no fake screenshots. The channel is completely free and will stay that way because the core idea has always been transparency and live testing rather than selling promises.
A few things about the community:
• Signals focused only on FX & XAUUSD
• Consistent average accuracy around ~78%
• Clear risk management & lot sizing shared with every setup
• Priority is always capital protection, not overtrading
• Everything is public so anyone can track performance in real time for as long as they want
The growth so far has been word-of-mouth and organic, but now I want to scale this community responsibly and reach 100,000+ free members this year without turning it into a hype machine.
I’m not looking for generic social media marketers. I’m specifically interested in people/agencies who:
• Understand traders, not just traffic
• Can grow communities ethically and sustainably
• Know how to position transparency as a strength (not fake luxury marketing)
• Have experience with Telegram / Instagram / Reddit / Trading communities
If you’re a marketer in this niche, or you’ve worked with someone solid before, I’d really appreciate guidance, referrals, or a conversation.
Thanks in advance 🙏
Happy to share more details in DMs.