Community Support Manager
Our mission is to unlock the collaborative power of communities by making Web3 universally easy to use, access, and build on
Working with ConsenSys puts you at the forefront of an evolving paradigm, transforming our society for the better. We fundamentally believe blockchain is the next generation of technology that can lay the foundation for a more just and equitable society.
Blockchain tech is just over 10 years old. Ethereum itself is still a toddler and we’re far from reaching our full potential. You’ll get to work on the tools, infrastructure, and apps that scale these platforms to billions of users.
You’ll be constantly exposed to new concepts, ideas, and frameworks from your peers, and as you work on different projects — challenging you to stay at the top of your game. You’ll join a network of entrepreneurs and technologists that reaches the edge of our ecosystem. ConsenSys alumni have moved on to become tech entrepreneurs, CEOs, and team leads at tech companies.
About Customer Success
The Customer Success team in ConsenSys is focused on exactly that: making our customers successful. The team is designed to complement ConsenSys products by creating a holistic well-rounded experience for our customers and users.
We focus on 3 areas:
Customer experience - Ensuring that our customers and users are engaged, and satisfied with ConsenSys products and services.
Brand protection - Maintaining and elevating the ConsenSys brand and overall reputation through our customers and users, and their feedback
Continuous improvement - Learning and adapting to the customers' needs and providing feedback to the products allows ConsenSys to maximize its market potential and be a better fit for a wider audience
What you’ll do
We're seeking a dedicated and experienced Community Support Manager with development skills to join our team. This individual will be instrumental in implementing and effective community support strategy for our developer-focused product suite, ensuring that our customers receive timely and accurate assistance. They will be responsible for actively engaging with our developer community, assisting them in troubleshooting and deciphering code, monitoring community interactions, and fostering a positive and inclusive environment.
Responsibilities:
- Implement effective community support strategies to ensure members receive timely and accurate assistance through various channels, including Discord, community forums, social media, and more.
- Actively engage with community members, addressing their questions, concerns, and feedback, and using this information to improve the product and support services.
- Collaborate with other departments, such as product development, marketing, and sales, to ensure community feedback is considered in decision-making processes and that support services align with the organization's overall goals.
- Create and maintain support resources, such as FAQs, knowledge bases, and tutorials, to empower community members to find answers independently.
- Foster a positive community culture by promoting a welcoming and inclusive environment, encouraging members to support one another and share their experiences.
- Monitor community interactions to ensure compliance with platform policies and guidelines, taking appropriate action when necessary.
- Escalate any issues, observations, opportunities, and insights to the relevant internal stakeholders.
Qualifications:
- Must have experience in supporting and troubleshooting web applications, JSON and Rest APIs
- Must have understanding JavaScript, Solidity, web3 packages and libraries like web3.js, ethers.js
- Prefer work experience as a community support moderator or a similar role.
- Experience with social media engagement, management, and platforms such as Discord and Twitter.
- Excellent English language skills
- 2+ years of experience in a technical support or customer service role, preferably within the blockchain or cryptocurrency industry.
- Understanding of Ethereum, web3 development, and the blockchain ecosystem from development perspectives
- Strong analytical and troubleshooting skills.
- Strong verbal and written communication, including active listening, conflict resolution, and customer empathy
- Ability to work effectively under pressure
- A customer-centric mindset and a passion for providing exceptional support
Don't meet all the requirements? Don't sweat it. We’re passionate about building a diverse team of humans and as such, if you think you've got what it takes for our chaotic-but-fun, remote-friendly, start-up environment—apply anyway, detailing your relevant transferable skills in your cover letter. While we have a pretty good idea of what we need, we're ready for you to challenge our thinking on who needs to be in this role.
ConsenSys is an equal opportunity employer. We encourage people from all backgrounds to apply. We are committed to ensuring that our technology is made available and accessible to everyone. All employment decisions are made without regard to race, color, national origin, ancestry, sex, gender, gender identity or expression, sexual orientation, age, genetic information, religion, disability, medical condition, pregnancy, marital status, family status, veteran status, or any other characteristic protected by law. ConsenSys is aware of fraudulent recruitment practices and we encourage all applicants to review our best practices to protect yourself which can be found (https://consensys.net/careers/best-practices-to-avoid-recruitment-fraud).
The salary range for US-based candidates only will be determined throughout the interview process depending on experience and skills.
US pay range (not including bonus, equity or other benefits)
$63,000—$155,000 USD
Remote Campaign Marketer & Financial Liaison
IMPORTANT WARNING:Please read carefully before applying! Do not submit your application unless you fully possess or strongly match the required skills, qualifications, and the ability to handle campaign marketing and financial coordination responsibly. Applications that do not meet these criteria will not be considered.Job Type: Contract / Remote (Flexible hours based on campaign needs)
Strategic Business Development Partner - Tech Solutions
Strategic Business Development Partner - Tech Solutions
Company: Oferli Industry: Software Engineering & Cloud Architecture Location: Remote / Global
About Oferli Oferli provides enterprise-grade software engineering and scalable cloud solutions. As we scale our footprint, we are partnering with experienced business developers and sales professionals who can connect growing companies with our technical expertise.
Core Responsibilities
Identify and engage key decision-makers (CTOs, Founders, Operations Managers) requiring custom software or cloud infrastructure.
Build, manage, and nurture a robust commercial pipeline for Oferli.
Lead introductory discovery meetings and pitch technical solutions effectively.
Work in close alignment with Oferli's core team to ensure smooth onboarding for new clients.
Ideal Profile & Qualifications
Proven experience in B2B sales, business development, or technology partnership roles.
Ability to understand and communicate software engineering and cloud architecture value propositions.
Strong closing skills and an established professional network.
Highly disciplined, self-directed, and results-oriented.
Partnership Structure
Remuneration and partnership framework will be tailored and finalized during direct discussions with selected candidates.
How to Apply Apply directly through LaborX by sharing your professional profile or relevant background details.
B2B Sales & Growth Partner (Software & Cloud Solutions)
About Oferli Oferli bridges complex technical execution with high-value business outcomes. We specialize in custom software engineering and cloud infrastructure for growing enterprises and ambitious startups. To accelerate our market expansion, we are looking for a proactive B2B Sales & Growth Partner to drive client acquisition and secure new service agreements.
Core Responsibilities
Drive end-to-end client acquisition for custom software development and cloud architecture projects.
Map target industries, pitch decision-makers, and convert prospective leads into active clients.
Manage client relationships from the initial introduction through to contract finalization.
Represent Oferli’s technical capabilities with clarity and professionalism in the marketplace.
Ideal Profile & Qualifications
Demonstrated success in B2B tech sales, SaaS, or IT service partnership acquisition.
Strong network and the ability to autonomously generate and close qualified leads.
Excellent negotiation, persuasion, and client communication skills.
Entrepreneurial mindset, high autonomy, and commitment to performance-driven collaboration.
Partnership Structure
Partnership terms, revenue-sharing model, and collaboration details will be discussed and structured directly during the interview phase.
How to Apply Submit your professional background summary or portfolio directly via LaborX.
Strategic B2B Business Development Partner
Company: Oferli Industry: Software Engineering & Cloud Architecture Location: Remote / Global
About Oferli Oferli is a software engineering and cloud architecture firm delivering robust technological solutions to businesses and startups. As we scale our operations, we are seeking a results-driven Strategic B2B Business Development Partner to spearhead our client acquisition efforts and expand our market reach.
Core Responsibilities
Identify, qualify, and secure high-value B2B clients in need of custom software development and cloud solutions.
Build and maintain a strategic pipeline of prospective enterprise partners and clients.
Lead initial outreach, discovery calls, and presentations to decision-makers (CEOs, CTOs, Operations Directors).
Collaborate directly with Oferli’s executive and technical teams to align client requirements with technical deliverables.
Ideal Profile & Qualifications
Proven professional background in B2B sales, business development, or tech industry partnership management.
Strong existing network and a demonstrated ability to close service contracts independently.
Exceptional communication, negotiation, and relationship-building skills.
Self-motivated, autonomous operator with a high standard of professional execution.
Partnership Structure
Remuneration and partnership terms will be discussed and structured directly with selected candidates during the interview process.
How to Apply Submit your professional background summary or portfolio directly via LaborX, highlighting your experience in B2B client acquisition.
Business Development Associates/Managers
We're opening five BD Associate positions to expand our outreach capacity and grow the pipeline that powers TA Quant's partnerships and client base. As a BD Associate, you'll be the first point of contact between TA Quant and the projects, exchanges, and counterparties we want to work with. That means running targeted outreach campaigns, opening conversations, qualifying opportunities, and passing warm leads up to BD Managers for progression. This is a high-volume, high-communication role. You'll be managing a lot of simultaneous conversations across Telegram, Discord, X, and email, staying organized and professional throughout while moving quickly. If you're someone who is plugged into the crypto space, knows how to start and sustain a conversation without sounding like a template, and wants to grow in a BD career inside a real trading firm, this is a great place to build that foundation.
Responsibilities
Conduct targeted outreach to projects, exchanges, protocols, and potential partners across relevant channels
Serve as the primary point of contact for initial conversations and early relationship building with prospects
Qualify leads and opportunities and facilitate warm handoffs to BD Managers
Maintain accurate CRM records and keep outreach activity well-documented and up to date
Coordinate meetings, introductions, and follow-ups to keep deals moving through the pipeline
Stay current on crypto market developments, new project launches, and ecosystem trends to identify outreach opportunities
Requirements
1+ years of experience in a BD, sales, or client-facing role
Strong written and verbal communication skills with the ability to manage a high volume of ongoing conversations simultaneously
Organized and detail-oriented, comfortable working in a fast-paced, async-first remote environment
Genuine interest in crypto, Web3, and digital asset markets
Nice to Have
Crypto-native background with existing familiarity of the ecosystem, projects, and key players
Experience using CRM tools and structured outreach workflows
Prior exposure to market making, liquidity services, or trading infrastructure
Active presence in crypto communities on X, Telegram, or Discord