Culture & Employee Experience Program Manager

At Circle, we are a financial technology company leading the way in the emerging internet of money. Our goal is to facilitate the seamless transfer of value across borders, quickly and cost-effectively. With our innovative technology, businesses, institutions, and developers can capitalize on the evolution of money and technology, driving global economic prosperity and inclusion. As part of our team, you will help shape the future of payments, commerce, and markets.

What you'll be involved in:

At Circle, we prioritize visibility, stability, and employee experience. We are expanding into strong jurisdictions worldwide and value speed and efficiency. Our employees embody our core values: Multistakeholder, Mindfulness, Driven by Excellence, and High Integrity. Join our diverse and flexible work environment that encourages new ideas and treats everyone as a stakeholder in our success.

What you'll be responsible for:

• Take charge of the overall program and associated projects aimed at creating an exceptional employee experience, nurturing global talent, fostering a values-driven culture, and achieving outstanding results. Develop detailed project plans, ensure successful adoption of programs through change management and communication strategies, and measure their impact.
• Build trusted partnerships, collaborating with stakeholders in Talent and across the organization to align on program objectives and deliver memorable moments for our employees throughout their journey.
• Provide leadership, facilitation, and implementation of key initiatives to enhance Circle's culture and engagement strategy. This includes programs in talent acquisition, onboarding, performance management, learning and development, rewards and recognition, and employee well-being.
• Partner with relevant stakeholders to support and develop our high-performing global organization while aligning people-oriented programs and decisions with Circle's values.
• Contribute to the development of Circle's strategy for Diversity, Equity, Inclusion, and Belonging (DEIB), defining long-term priorities, and driving engagement in DEIB initiatives at all levels of the business.
• Support the design, administration, and analysis of employee engagement surveys to track progress, measure impact, and drive continuous improvement efforts.
• Provide insights and recommendations to evolve and implement innovative strategies and solutions that meet the evolving needs of our culture, employee experience, and DEIB efforts.
• Stay informed about industry trends and best practices in workplace and employee engagement, offering thought leadership on how they apply to our industry and remote-first workplace. Incorporate relevant insights to enhance our strategies and initiatives.
• Promote Circle's brand as an employer of choice, promoting our distinguished awards and certifications.

Our core values:

As a member of our team, you will embody our four core values:

• Multistakeholder: Show dedication and commitment to our customers, shareholders, employees, families, and local communities.
• Mindful: Practice respect, active listening, and attention to detail.
• Driven by Excellence: Be motivated by our mission and passion for customer success. Strive for excellence, reject mediocrity, and work relentlessly to achieve your goals.
• High Integrity: Embrace honest and open communication, holding yourself to high moral and ethical standards. Reject manipulation, dishonesty, and intolerance.

What you'll need to succeed:

• Minimum of 8 years experience in human resources, with expertise in culture and employee experience, DEIB, talent management, organizational development, organizational effectiveness, and learning & development.
• Proven track record of creating and implementing successful, scalable talent programs, including program design, development, management, measurement, and evaluation. Experience with DEIB programs is preferred.
• Strong track record of building trusted relationships at all levels of an organization, including senior talent, to drive talent programs and influence transformational conversations.
• Excellent self-organization skills, strategic program and project management skills, and organizational effectiveness skills.
• Strong analytical skills, including the ability to identify patterns and trends, derive insights from data, and drive informed decision-making and problem-solving.
• International experience preferred, with a strong understanding of diverse global regions and cultures.
• Thrives in ambiguous and fast-paced environments.
• Strong decision-making skills and a sense of urgency, with the ability to prioritize and execute tasks effectively.
• Solid business acumen, emotional intelligence, and cultural awareness, understanding the dynamics of high-growth technology businesses.
• Level-headed mentality under pressure, coupled with strong creative problem-solving abilities.
• Proficiency in G-Suite, Slack, and MacBook preferred.
• Bachelor's degree preferred.

Additional Information:

• Qualified candidates are eligible for day-one PERM sponsorship.
• Circle is an equal opportunity employer and upholds diversity in our workplace. We do not discriminate based on race, religion, color, national origin, gender, sexual orientation, age, marital status, veteran status, or disability status. Circle is also a participant in the E-Verify Program in certain locations as required by law.

#LI-Remote