Customer Service Representative
Status
Caroline Springs, Australia +7
Full time
Remote
6,628
-
7,628
Monthly
79,536
-
91,536
Annual
Role
Customer service
Work Experience
Less than 1 year
Description
Customer Service Representatives (CSRs) are responsible for providing exceptional service to customers by addressing inquiries, resolving issues, and ensuring a positive experience with the company's products or services. They serve as the primary point of contact for customers and play a crucial role in maintaining customer satisfaction and loyalty.
Key Responsibilities:
Customer Interaction: Interact with customers via phone, email, chat, or in-person to address inquiries, resolve complaints, and provide product or service information.
Problem Resolution: Listen attentively to customer concerns, assess issues, and provide effective solutions or escalate to appropriate departments when necessary.
Order Processing: Assist customers with placing orders, tracking shipments, processing returns, and handling billing inquiries or payment transactions.
Product Knowledge: Develop a comprehensive understanding of company products or services to provide accurate information and make appropriate recommendations to customers.
Documentation: Maintain detailed records of customer interactions, including inquiries, complaints, resolutions, and follow-up actions, using CRM software or similar tools.
Quality Assurance: Adhere to company policies, procedures, and service standards to ensure consistent delivery of high-quality customer service.
Cross-functional Collaboration: Collaborate with sales, marketing, and other departments to address customer needs, share feedback, and contribute to continuous improvement efforts.
Feedback and Improvement: Gather customer feedback, identify trends or recurring issues, and provide suggestions for process improvements or product enhancements to management.
Skills Required
Steve Mikaelson
Website
Not specified
Country
Not specified
Description
Not specified
Status
E Moderators
Travaillez à domicile en tant que opérateur de chat
Part time
Remote
Vous cherchez un emploi offrant une flexibilité totale en termes d'horaires et le confort du travail à domicile ?
Avec une rémunération compétitive et garantie, cette opportunité pourrait être parfaite pour vous.
Rejoignez E-Moderators en tant que Modérateur/Modératrice de Chat et profitez du travail à distance selon vos propres conditions.
Votre rôle :
• Surveiller les conversations dans des salons de discussion en ligne afin de garantir un environnement respectueux et accueillant.
• Identifier, gérer et signaler les messages hors sujet ou inappropriés.
Ce que nous offrons :
• Horaires flexibles avec des options à temps partiel et à temps plein.
• Formation gratuite et un soutien continu pour vous aider à réussir.
• Rémunération hebdomadaire compétitive et garantie.
Exigences :
• Maîtrise du français de niveau natif et solide connaissance culturelle de la France, du Canada, et de la Belgique.
• Être en âge légal de travailler.
• Un ordinateur fiable et une connexion Internet stable.
• De solides compétences en communication et un haut niveau d'empathie.
Vous souhaitez rejoindre notre équipe ?
Klein Labs
Director of BD & Strategic Partnerships
Singapore +2
Singapore +2
Full time
Hybrid
We are looking for a commercially driven and strategically minded leader to take ownership of Klein Labs’ global business growth and external partnerships. This role will cover several core business lines, including market-making services, OTC, treasury solutions, ventures, and fundraising coordination.
You will work closely with the founding team to develop and execute global BD and fundraising strategies, expand and maintain relationships with projects, exchanges, funds, family offices, high-net-worth individuals, and other key ecosystem participants, and continuously drive business partnerships, capital introduction, and long-term strategic value creation. This role is ideal for someone with strong execution, mature business judgment, and a solid understanding of capital markets, who can thrive in a fast-paced, high-autonomy, crypto-native environment.
Responsibilities
Develop and execute business development, strategic partnership, and fundraising plans across Klein Labs’ business lines, driving revenue growth, partnership conversion, and capital introduction.
Build and maintain long-term relationships with exchanges, projects, DAOs, market makers, funds, family offices, HNWIs, and other key ecosystem participants.
Design and implement partnership models across market-making, OTC, treasury, ventures, and fund-related business lines to improve conversion efficiency and long-term value creation.
Support institutional fundraising and LP relationship management, including investor outreach, investor communication, due diligence coordination, subscription processes, and capital onboarding.
Clearly communicate Klein Labs’ business model, fund strategy, return profile, risk framework, and differentiated strengths to external partners and investors, building trust and improving conversion.
Manage and continuously optimize external materials, including company introductions, business decks, fundraising decks, one-pagers, FAQs, DDQs, and investor update materials, ensuring professionalism and consistency in external messaging.
Represent Klein Labs in key business negotiations, industry events, important external meetings, and strategic partnership discussions.
Work cross-functionally with management, research, trading, legal, and operations teams to drive partnership execution, fundraising progress, and long-term relationship management.
Support the expansion and management of the global BD team as the business grows, including KPI setting and performance culture development.
Requirements
3+ years of experience in business development, strategic partnerships, institutional fundraising, investor relations, sales, or related functions, with prior crypto industry experience preferred.
A clear and verifiable track record in driving business growth, partnership conversion, or fundraising outcomes, with the ability to independently move initiatives forward.
Strong understanding of the Web3 ecosystem, crypto market structure, token economics, and strategic partnership dynamics.
Familiarity with how to engage and build trust with projects, exchanges, funds, family offices, HNWIs, institutional investors, and crypto-native LPs.
Strong communication, relationship-building, material preparation, and process management skills, with the ability to coordinate across multiple stakeholders in complex situations.
Highly execution-oriented, results-driven, and capable of building systems and processes in a fast-paced, high-ownership environment.
Professional working proficiency in English.
Candidates based in Singapore or Dubai are strongly preferred.
Existing relationships with institutions, family offices, HNWIs, crypto-native LPs, exchanges, or project teams are a strong plus. Experience in liquidity management, trading services, funds, asset management, primary markets, or related market structure is also preferred.
What We Offer
A key role with direct exposure to Klein Labs’ core business growth, strategic partnerships, and capital network development.
Close collaboration with the founding team and senior leadership, with direct involvement in shaping business direction, fundraising strategy, and external positioning.
Competitive compensation, performance-based incentives, and long-term upside.
Direct access to high-quality deal flow, institutional relationships, and primary market opportunities.
Deep involvement across CEX, DEX, and both on-chain and off-chain collaboration ecosystems.
A highly flexible, low-hierarchy, and deeply crypto-native working environment.
You will work closely with the founding team to develop and execute global BD and fundraising strategies, expand and maintain relationships with projects, exchanges, funds, family offices, high-net-worth individuals, and other key ecosystem participants, and continuously drive business partnerships, capital introduction, and long-term strategic value creation. This role is ideal for someone with strong execution, mature business judgment, and a solid understanding of capital markets, who can thrive in a fast-paced, high-autonomy, crypto-native environment.
Responsibilities
Develop and execute business development, strategic partnership, and fundraising plans across Klein Labs’ business lines, driving revenue growth, partnership conversion, and capital introduction.
Build and maintain long-term relationships with exchanges, projects, DAOs, market makers, funds, family offices, HNWIs, and other key ecosystem participants.
Design and implement partnership models across market-making, OTC, treasury, ventures, and fund-related business lines to improve conversion efficiency and long-term value creation.
Support institutional fundraising and LP relationship management, including investor outreach, investor communication, due diligence coordination, subscription processes, and capital onboarding.
Clearly communicate Klein Labs’ business model, fund strategy, return profile, risk framework, and differentiated strengths to external partners and investors, building trust and improving conversion.
Manage and continuously optimize external materials, including company introductions, business decks, fundraising decks, one-pagers, FAQs, DDQs, and investor update materials, ensuring professionalism and consistency in external messaging.
Represent Klein Labs in key business negotiations, industry events, important external meetings, and strategic partnership discussions.
Work cross-functionally with management, research, trading, legal, and operations teams to drive partnership execution, fundraising progress, and long-term relationship management.
Support the expansion and management of the global BD team as the business grows, including KPI setting and performance culture development.
Requirements
3+ years of experience in business development, strategic partnerships, institutional fundraising, investor relations, sales, or related functions, with prior crypto industry experience preferred.
A clear and verifiable track record in driving business growth, partnership conversion, or fundraising outcomes, with the ability to independently move initiatives forward.
Strong understanding of the Web3 ecosystem, crypto market structure, token economics, and strategic partnership dynamics.
Familiarity with how to engage and build trust with projects, exchanges, funds, family offices, HNWIs, institutional investors, and crypto-native LPs.
Strong communication, relationship-building, material preparation, and process management skills, with the ability to coordinate across multiple stakeholders in complex situations.
Highly execution-oriented, results-driven, and capable of building systems and processes in a fast-paced, high-ownership environment.
Professional working proficiency in English.
Candidates based in Singapore or Dubai are strongly preferred.
Existing relationships with institutions, family offices, HNWIs, crypto-native LPs, exchanges, or project teams are a strong plus. Experience in liquidity management, trading services, funds, asset management, primary markets, or related market structure is also preferred.
What We Offer
A key role with direct exposure to Klein Labs’ core business growth, strategic partnerships, and capital network development.
Close collaboration with the founding team and senior leadership, with direct involvement in shaping business direction, fundraising strategy, and external positioning.
Competitive compensation, performance-based incentives, and long-term upside.
Direct access to high-quality deal flow, institutional relationships, and primary market opportunities.
Deep involvement across CEX, DEX, and both on-chain and off-chain collaboration ecosystems.
A highly flexible, low-hierarchy, and deeply crypto-native working environment.
Payment in Crypto
NextBit Marketing LLC
Business development Manager
Full time
Remote
Hey everyone,
I’m looking for recommendations or to connect directly with a marketing team / agency that genuinely understands the Forex trading space — especially community-led growth.
I run many public XAUUSD signals Telegram channel that has grown organically to 12,000+ members over the years (since 2020). No ads, no clickbait, no fake screenshots. The channel is completely free and will stay that way because the core idea has always been transparency and live testing rather than selling promises.
A few things about the community:
• Signals focused only on FX & XAUUSD
• Consistent average accuracy around ~78%
• Clear risk management & lot sizing shared with every setup
• Priority is always capital protection, not overtrading
• Everything is public so anyone can track performance in real time for as long as they want
The growth so far has been word-of-mouth and organic, but now I want to scale this community responsibly and reach 100,000+ free members this year without turning it into a hype machine.
I’m not looking for generic social media marketers. I’m specifically interested in people/agencies who:
• Understand traders, not just traffic
• Can grow communities ethically and sustainably
• Know how to position transparency as a strength (not fake luxury marketing)
• Have experience with Telegram / Instagram / Reddit / Trading communities
If you’re a marketer in this niche, or you’ve worked with someone solid before, I’d really appreciate guidance, referrals, or a conversation.
Thanks in advance 🙏
Happy to share more details in DMs.
I’m looking for recommendations or to connect directly with a marketing team / agency that genuinely understands the Forex trading space — especially community-led growth.
I run many public XAUUSD signals Telegram channel that has grown organically to 12,000+ members over the years (since 2020). No ads, no clickbait, no fake screenshots. The channel is completely free and will stay that way because the core idea has always been transparency and live testing rather than selling promises.
A few things about the community:
• Signals focused only on FX & XAUUSD
• Consistent average accuracy around ~78%
• Clear risk management & lot sizing shared with every setup
• Priority is always capital protection, not overtrading
• Everything is public so anyone can track performance in real time for as long as they want
The growth so far has been word-of-mouth and organic, but now I want to scale this community responsibly and reach 100,000+ free members this year without turning it into a hype machine.
I’m not looking for generic social media marketers. I’m specifically interested in people/agencies who:
• Understand traders, not just traffic
• Can grow communities ethically and sustainably
• Know how to position transparency as a strength (not fake luxury marketing)
• Have experience with Telegram / Instagram / Reddit / Trading communities
If you’re a marketer in this niche, or you’ve worked with someone solid before, I’d really appreciate guidance, referrals, or a conversation.
Thanks in advance 🙏
Happy to share more details in DMs.
Payment in Crypto
Tommy Gunno
Full-time Hackintosh iOS development
Full time
Hybrid
We are currently seeking a skilled professional to join our team as a Full-time Hackintosh iOS Developer. In this role, you will be responsible for developing iOS applications for our Hackintosh platform. The ideal candidate will have a strong background in Web, Mobile, and Software Development, Engineering & Architecture, Customer Service, and Accounting and Consulting Specialist.
Responsibilities:
- Designing, developing, and implementing iOS applications for our Hackintosh platform
- Collaborating with cross-functional teams to define, design, and ship new features
- Troubleshooting application bugs and implementing solutions
- Ensuring the performance, quality, and responsiveness of applications
- Staying up-to-date with the latest industry trends and technologies
- Providing technical support and guidance to users as needed
Requirements:
- Proven work experience as an iOS Developer or similar role
- Proficient in Objective-C, Swift, and Xcode
- Strong understanding of iOS development best practices
- Excellent problem-solving skills
- Ability to work independently and as part of a team
- Strong communication and interpersonal skills
- Knowledge in web, mobile, and software development, engineering & architecture, customer service, and accounting and consulting specialist
If you are passionate about iOS development and eager to work on innovative projects in the Hackintosh space, we'd love to hear from you. Please apply with your resume and portfolio to be considered for this exciting opportunity.
Responsibilities:
- Designing, developing, and implementing iOS applications for our Hackintosh platform
- Collaborating with cross-functional teams to define, design, and ship new features
- Troubleshooting application bugs and implementing solutions
- Ensuring the performance, quality, and responsiveness of applications
- Staying up-to-date with the latest industry trends and technologies
- Providing technical support and guidance to users as needed
Requirements:
- Proven work experience as an iOS Developer or similar role
- Proficient in Objective-C, Swift, and Xcode
- Strong understanding of iOS development best practices
- Excellent problem-solving skills
- Ability to work independently and as part of a team
- Strong communication and interpersonal skills
- Knowledge in web, mobile, and software development, engineering & architecture, customer service, and accounting and consulting specialist
If you are passionate about iOS development and eager to work on innovative projects in the Hackintosh space, we'd love to hear from you. Please apply with your resume and portfolio to be considered for this exciting opportunity.
Payment in Crypto
Binance
Binance Accelerator Programm - Software Engineer (Full-stack / AI-oriented)
Asia +2
Asia +2
Full time
Remote
Binance is a prominent global blockchain ecosystem known for operating the largest cryptocurrency exchange by trading volume and user base. With a reputation for top-tier security, transparency, and trading engine speed, Binance serves over 320 million individuals across 100+ countries. The platform offers a comprehensive range of digital asset products, including trading, financial services, educational resources, and more, in its commitment to advancing financial freedom through crypto.
About Binance Accelerator Program:
The Binance Accelerator Program (BAP) is a 3-6 month internship initiative targeting Early Career individuals seeking exposure to the rapidly evolving digital assets industry. Participants will gain hands-on experience at Binance, the world's leading blockchain ecosystem. The program offers networking opportunities, professional development, and transferable skills to support career advancement.
Eligibility:
Applications welcome from current university students and recent graduates.
Responsibilities:
Contribute to full-stack development and maintenance of the KYC (Know Your Customer) system, covering backend services and frontend features
Assist in creating and implementing interface documentation for KYC business modules
Support feature testing, regression for KYC releases, and troubleshooting QA-reported issues
Aid the Customer Service (CS) team in addressing and categorizing customer issues for system enhancement
Requirements:
Background in a computer-related field, with a bachelor's degree (final-year students and fresh graduates included)
Proficiency in Java fundamentals, strong grasp of OOP, basic knowledge of multithreading and networking principles
Familiarity with Spring/Spring Boot, basic understanding of MySQL, and familiarity with NoSQL databases preferred
Basic knowledge of middleware like Redis, RabbitMQ, or Kafka, with practical experience as a bonus
Interest in full-stack development with foundation in HTML/CSS/JavaScript, experience with React or Vue desirable
Strong logical thinking, teamwork skills, and eagerness to learn
Ability to create technical documents in English and proficient verbal English communication skills
Why Binance:
Join a pioneering blockchain ecosystem and shape the future
Engage with top-tier talents in a global organization with a flat hierarchy
Work autonomously on fast-paced projects in an innovative setting
Access career growth opportunities, continuous learning, competitive compensation, and company benefits
Embrace work-from-home arrangements (pending the business team's nature of work)
Binance upholds diversity and is committed to equal employment opportunities, recognizing its critical role in achieving success. By applying for a job, you acknowledge and accept the Candidate Privacy Notice. AI tools may be used in the hiring process to enhance logistics but human judgment remains pivotal in final decisions. For data processing inquiries, please reach out to us.
About Binance Accelerator Program:
The Binance Accelerator Program (BAP) is a 3-6 month internship initiative targeting Early Career individuals seeking exposure to the rapidly evolving digital assets industry. Participants will gain hands-on experience at Binance, the world's leading blockchain ecosystem. The program offers networking opportunities, professional development, and transferable skills to support career advancement.
Eligibility:
Applications welcome from current university students and recent graduates.
Responsibilities:
Contribute to full-stack development and maintenance of the KYC (Know Your Customer) system, covering backend services and frontend features
Assist in creating and implementing interface documentation for KYC business modules
Support feature testing, regression for KYC releases, and troubleshooting QA-reported issues
Aid the Customer Service (CS) team in addressing and categorizing customer issues for system enhancement
Requirements:
Background in a computer-related field, with a bachelor's degree (final-year students and fresh graduates included)
Proficiency in Java fundamentals, strong grasp of OOP, basic knowledge of multithreading and networking principles
Familiarity with Spring/Spring Boot, basic understanding of MySQL, and familiarity with NoSQL databases preferred
Basic knowledge of middleware like Redis, RabbitMQ, or Kafka, with practical experience as a bonus
Interest in full-stack development with foundation in HTML/CSS/JavaScript, experience with React or Vue desirable
Strong logical thinking, teamwork skills, and eagerness to learn
Ability to create technical documents in English and proficient verbal English communication skills
Why Binance:
Join a pioneering blockchain ecosystem and shape the future
Engage with top-tier talents in a global organization with a flat hierarchy
Work autonomously on fast-paced projects in an innovative setting
Access career growth opportunities, continuous learning, competitive compensation, and company benefits
Embrace work-from-home arrangements (pending the business team's nature of work)
Binance upholds diversity and is committed to equal employment opportunities, recognizing its critical role in achieving success. By applying for a job, you acknowledge and accept the Candidate Privacy Notice. AI tools may be used in the hiring process to enhance logistics but human judgment remains pivotal in final decisions. For data processing inquiries, please reach out to us.