Customer Service Representative (English)
Status
Asia +1
Full time
Remote
Compensation is not specified
Role
Customer service
Description
Binance, a leading global blockchain ecosystem and the world’s largest cryptocurrency exchange by trading volume and user base, is renowned for its exceptional security, transparent user funds, quick trading engine, deep liquidity, and extensive range of digital asset products. With a community of over 230 million users across 100+ countries, Binance offers a comprehensive suite of services from trading and finance to education, research, payments, institutional services, Web3 features, and more. Through harnessing the potential of digital assets and blockchain technology, Binance is dedicated to constructing an inclusive financial ecosystem that enhances financial accessibility and promotes financial freedom worldwide.
At Binance, superior customer service is of paramount importance as we strive to provide users with outstanding support characterized by quality, promptness, and accuracy. The role entails managing customer inquiries, addressing complaints, and facilitating identification approval processes predominantly through a ticketing system and live chat support on our cryptocurrency exchange platform.
Responsibilities:
- Manage high volumes of live chat and phone interactions.
- Understand and cater to customers’ needs effectively to ensure satisfaction.
- Offer thorough, precise, and relevant information to customers.
- Handle complaints by providing appropriate solutions and alternatives within specified timelines while ensuring follow-up for issue resolution.
- Adhere to communication procedures, guidelines, and policies.
- Demonstrate commitment to customer engagement by going above and beyond.
Requirements:
- Minimum of 1 year experience in customer service or related roles dealing directly with customers.
- Proficiency in using IT tools for professional purposes and ability to handle somewhat technical customer queries.
- Excellent written communication skills and strong listening abilities.
- Effective multitasking skills, prioritization, and time management.
- Familiarity with the cryptocurrency and blockchain industry is advantageous.
- Fluency in multiple languages is a plus.
- English fluency is essential for collaborating with international partners.
- Willingness to work flexible hours, including weekends and night shifts.
Why Binance:
- Contribute to shaping the future with a prominent blockchain ecosystem.
- Engage with exceptional talent in a user-focused global organization with a flat hierarchy.
- Work on stimulating, fast-paced projects autonomously in an innovative setting.
- Grow your career and continuous learning opportunities in a results-oriented environment.
- Competitive salary and employment benefits.
- Remote work arrangements available, contingent on business team requirements.
Binance is dedicated to fostering diversity within its workforce, recognizing that a varied talent pool is crucial to our success. As a job applicant, you acknowledge that you have reviewed and accepted our Candidate Privacy Notice.
Skills Required
Binance
Website
Not specified
Company size
Not specified
Location
United States
Description
Not specified
Status
Princewill Tor-Anyiin
TEAM members needed for my Start-up Pan-African Web3 project
Benue, Nigeria
Benue, Nigeria
Full time
Remote
AFRO-NODE: Join the Pan-African Web3 Revolution on TON!🚀
We're thrilled to announce that AFRO-NODE, a dual ecosystem on The Open Network (TON), has been shortlisted for a Grant! 🎉 To take our project to the next level, we're looking for talented FunC and Tact smart contract developers to help build out our Minimum Viable Product (MVP), Jetton Master Contract for our Utility Token $ANODE
What We're Looking For:
- Experienced developers with expertise in FunC and Tact
- Strong understanding of smart contract security and best practices
- Ability to work collaboratively in a fast-paced environment
What We Offer:
- Pre-TGE $ANODE utility tokens for early contributors
- Opportunity to be part of a pioneering Pan-African Web3 project
- Collaborative and dynamic community with a shared vision
- Stipends from VC Investor Grant.
How to Join:
DM me with your:
1. Summary of your Blockchain/Web3 Skills & Experience.
2. Your means of verification i.e social media handles
3. Email
4. Country
5. Full Name.
Contact me @ : https://t.me/afronodeWeb3
Please these are important due to the seriousness of the Financial Grant from VC Investor & Accelerator involved.
Thank you ❤️
We're thrilled to announce that AFRO-NODE, a dual ecosystem on The Open Network (TON), has been shortlisted for a Grant! 🎉 To take our project to the next level, we're looking for talented FunC and Tact smart contract developers to help build out our Minimum Viable Product (MVP), Jetton Master Contract for our Utility Token $ANODE
What We're Looking For:
- Experienced developers with expertise in FunC and Tact
- Strong understanding of smart contract security and best practices
- Ability to work collaboratively in a fast-paced environment
What We Offer:
- Pre-TGE $ANODE utility tokens for early contributors
- Opportunity to be part of a pioneering Pan-African Web3 project
- Collaborative and dynamic community with a shared vision
- Stipends from VC Investor Grant.
How to Join:
DM me with your:
1. Summary of your Blockchain/Web3 Skills & Experience.
2. Your means of verification i.e social media handles
3. Email
4. Country
5. Full Name.
Contact me @ : https://t.me/afronodeWeb3
Please these are important due to the seriousness of the Financial Grant from VC Investor & Accelerator involved.
Thank you ❤️
Payment in Crypto
Bitget
Affiliate & Influencer Marketing Specialist (Remote)
Full time
Remote
What you'll do
Identify and establish partnerships with local KOLs, influencers, communities, and relevant projects to enhance the company’s presence in the local market and drive user acquisition and trading volume growth.
Maintain strong, long-term relationships with KOLs and marketing partners to ensure sustainable collaboration.
Oversee the implementation and performance of KOL marketing initiatives; track, analyze, and optimize results to maximize ROI and channel efficiency.
Stay up-to-date with local industry trends, competitor strategies, and market dynamics, and take appropriate actions accordingly.
What you'll need
Diploma or Bachelor's degree in Business, Marketing, or a related field.
Minimum of 2–3 years of relevant experience in a similar industry.
Strong interpersonal skills with a proven ability to build and maintain professional relationships.
Deep understanding of affiliate and influencer marketing within the industry.
Excellent verbal and written communication skills.
Fluency in English is required.
Able to perform well under pressure with strong execution capabilities.
Identify and establish partnerships with local KOLs, influencers, communities, and relevant projects to enhance the company’s presence in the local market and drive user acquisition and trading volume growth.
Maintain strong, long-term relationships with KOLs and marketing partners to ensure sustainable collaboration.
Oversee the implementation and performance of KOL marketing initiatives; track, analyze, and optimize results to maximize ROI and channel efficiency.
Stay up-to-date with local industry trends, competitor strategies, and market dynamics, and take appropriate actions accordingly.
What you'll need
Diploma or Bachelor's degree in Business, Marketing, or a related field.
Minimum of 2–3 years of relevant experience in a similar industry.
Strong interpersonal skills with a proven ability to build and maintain professional relationships.
Deep understanding of affiliate and influencer marketing within the industry.
Excellent verbal and written communication skills.
Fluency in English is required.
Able to perform well under pressure with strong execution capabilities.
Payment in Crypto
bitcastle .
Business Development (Japanese Speaking) (Forex)
Manila, Philippines
Manila, Philippines
Full time
Remote
About the Company:
Bitcastle is a cryptocurrency exchange and Forex (FX) platform which aims to create a new age of exchange where everyone can use it safely and have fun. As we expand and take a more active approach to global expansion, bitcastle is looking to hire a Full-Time Business Development (Forex) to join our team.
About the Role:
We are looking for a Business Development Executive to identify new business opportunities, expand and execute strategic partnerships, and drive sales initiatives in the forex trading space. You will manage the entire sales pipeline, collaborate with internal teams, and stay updated on market trends to support the company’s growth and revenue objectives.
Identify new business opportunities and expand strategic partnerships in the forex industry
Look for new sales opportunities in the forex trading market
Manage the full sales pipeline, including researching, sourcing, contacting, negotiating, converting, and following up with clients
Liaise and coordinate with marketing, product, customer support, and operations teams to ensure smooth delivery of products and services
Assess and monitor key indicators of forex market projects and evaluate the effectiveness of partnership and campaign initiatives
Monitor market trends and conduct R&D in the forex market
Requirements:
Min N2 Japanese language proficiency
Minimum 1 year of business development or sales experience in the forex or financial trading industry
Familiarity with forex trading platforms and industry operations
Ability to develop global customer relationships independently
Preferred Qualification:
Experience working with international clients in the forex industry
Japanese language proficiency (good to have)
Existing network of contacts within the forex or financial trading ecosystem
Strong negotiation and presentation skills
Bitcastle is a cryptocurrency exchange and Forex (FX) platform which aims to create a new age of exchange where everyone can use it safely and have fun. As we expand and take a more active approach to global expansion, bitcastle is looking to hire a Full-Time Business Development (Forex) to join our team.
About the Role:
We are looking for a Business Development Executive to identify new business opportunities, expand and execute strategic partnerships, and drive sales initiatives in the forex trading space. You will manage the entire sales pipeline, collaborate with internal teams, and stay updated on market trends to support the company’s growth and revenue objectives.
Identify new business opportunities and expand strategic partnerships in the forex industry
Look for new sales opportunities in the forex trading market
Manage the full sales pipeline, including researching, sourcing, contacting, negotiating, converting, and following up with clients
Liaise and coordinate with marketing, product, customer support, and operations teams to ensure smooth delivery of products and services
Assess and monitor key indicators of forex market projects and evaluate the effectiveness of partnership and campaign initiatives
Monitor market trends and conduct R&D in the forex market
Requirements:
Min N2 Japanese language proficiency
Minimum 1 year of business development or sales experience in the forex or financial trading industry
Familiarity with forex trading platforms and industry operations
Ability to develop global customer relationships independently
Preferred Qualification:
Experience working with international clients in the forex industry
Japanese language proficiency (good to have)
Existing network of contacts within the forex or financial trading ecosystem
Strong negotiation and presentation skills
Astra Byte Sync
Blockchain Specialist for Game-Fi Project
Full time
Remote
We are seeking a skilled Blockchain Specialist to become a part of our groundbreaking Game-Fi initiative! If you have a deep passion for gaming, decentralized finance, and the latest technological advancements, this could be your ideal role.
Primary Duties:
- Create and implement smart contracts for in-game transactions and assets.
- Develop secure blockchain solutions that guarantee player ownership and protect asset integrity.
- Work closely with our game development team to smoothly incorporate blockchain technology into our gaming platform.
- Keep abreast of the latest developments and best practices within the blockchain and gaming sectors.
Qualifications:
- Demonstrated experience as a Blockchain Developer or in a similar position.
- Expertise in Solidity, with experience in Ethereum or other blockchain technologies.
- Solid understanding of Game-Fi principles and how blockchain can elevate the gaming experience.
- Familiarity with DeFi protocols and tokenomics.
- Ability to work effectively within a team and convey technical information to non-technical audiences.
Desirable Skills:
- Experience in NFT development and related platforms.
- Understanding of cryptographic concepts and security best practices.
If you are eager to embrace a new challenge and contribute to the evolution of gaming through blockchain technology, we would love to hear from you!
Primary Duties:
- Create and implement smart contracts for in-game transactions and assets.
- Develop secure blockchain solutions that guarantee player ownership and protect asset integrity.
- Work closely with our game development team to smoothly incorporate blockchain technology into our gaming platform.
- Keep abreast of the latest developments and best practices within the blockchain and gaming sectors.
Qualifications:
- Demonstrated experience as a Blockchain Developer or in a similar position.
- Expertise in Solidity, with experience in Ethereum or other blockchain technologies.
- Solid understanding of Game-Fi principles and how blockchain can elevate the gaming experience.
- Familiarity with DeFi protocols and tokenomics.
- Ability to work effectively within a team and convey technical information to non-technical audiences.
Desirable Skills:
- Experience in NFT development and related platforms.
- Understanding of cryptographic concepts and security best practices.
If you are eager to embrace a new challenge and contribute to the evolution of gaming through blockchain technology, we would love to hear from you!
Payment in Crypto
bitcastle .
Listing Business Development Manager (Crypto, Japanese Speaking)
Delhi, India
Delhi, India
Full time
Remote
About the Company:
Bitcastle is a cryptocurrency exchange platform which aims to create a new age of exchange where everyone can use it safely and have fun. As we expand and take a more active approach to global expansion, bitcastle is looking to hire a Full-Time Listing Business Development to drive growth by leading end-to-end sales initiatives and strategic collaborations in the blockchain and crypto sector, while coordinating cross-functional teams and staying ahead of market trends through continuous research and industry engagement.
About the Role:
- Identify new business opportunities, expand and execute strategic partnerships
- Look for new listing sales opportunities in Blockchain and crypto space
- Manage the listing sales pipeline, from researching, sourcing, contacting, negotiating, converting and following up with clients
- Liase and coordinate with marketing, product, customer support and operations teams to ensure smooth delivery of products
- Assess and monitor key indicators of cryptocurrency projects and evaluating the effectiveness of partnership and campaign initiatives
- Monitor market trends and conducting R&D in the cryptocurrency market
- Participate in overseas exhibitions and events as required and network with potential business partners
Requirements:
Business level Japanese proficiency
Minimum 1 year of BD/sales experience in crypto/blockchain space
Familiar with cryptocurrency or blockchain technology
Experience in managing a team
Experience in crypto coins listing or general business development experience in the crypto industry
Capabilities of develop global customer relationships independently
Good relationship with team and cross functional communication skill
Ideal Candidate:
Have a good sense of cooperation and working with a team
Able to act independently and proactively
Experience in customer negotiation
Bitcastle is a cryptocurrency exchange platform which aims to create a new age of exchange where everyone can use it safely and have fun. As we expand and take a more active approach to global expansion, bitcastle is looking to hire a Full-Time Listing Business Development to drive growth by leading end-to-end sales initiatives and strategic collaborations in the blockchain and crypto sector, while coordinating cross-functional teams and staying ahead of market trends through continuous research and industry engagement.
About the Role:
- Identify new business opportunities, expand and execute strategic partnerships
- Look for new listing sales opportunities in Blockchain and crypto space
- Manage the listing sales pipeline, from researching, sourcing, contacting, negotiating, converting and following up with clients
- Liase and coordinate with marketing, product, customer support and operations teams to ensure smooth delivery of products
- Assess and monitor key indicators of cryptocurrency projects and evaluating the effectiveness of partnership and campaign initiatives
- Monitor market trends and conducting R&D in the cryptocurrency market
- Participate in overseas exhibitions and events as required and network with potential business partners
Requirements:
Business level Japanese proficiency
Minimum 1 year of BD/sales experience in crypto/blockchain space
Familiar with cryptocurrency or blockchain technology
Experience in managing a team
Experience in crypto coins listing or general business development experience in the crypto industry
Capabilities of develop global customer relationships independently
Good relationship with team and cross functional communication skill
Ideal Candidate:
Have a good sense of cooperation and working with a team
Able to act independently and proactively
Experience in customer negotiation