Customer Service Representative - P2P (LATAM)
Buenos Aires, Argentina +3
Full time
Remote
Compensation is not specified
Role
Customer service
Description
Binance is a recognized global blockchain ecosystem responsible for operating the largest cryptocurrency exchange in terms of trading volume and registered users worldwide. Trusted by millions of individuals across over 100 countries, Binance stands out for its remarkable security measures, transparent user fund policies, fast trading engine, extensive liquidity, and diverse range of digital asset products. Binance provides a wide array of services including trading, financial solutions, education, research, payments, institutional support, Web3 functionalities, and more. By harnessing the potential of digital assets and blockchain technology, Binance strives to develop an inclusive financial system to enhance financial accessibility and advance the concept of monetary freedom globally.
Responsibilities
- Engage in managing customer disputes within the P2P market alongside the team with professionalism
- Conduct thorough investigations into trading activities and implement necessary measures to uphold marketplace integrity and deter fraudulent behavior
- Foster a culture and structure that aligns with the business objectives and goals regarding customer service
- Utilize Customer Insight and Root Cause Analytics to pinpoint areas for product enhancements and present suggestions to relevant stakeholders and colleagues
- Serve as the central Voice of the Customer across the entire organization
- Offer feedback through one-on-one sessions, effective utilization of personal development plans, and provision of coaching and advancement opportunities
- Ensure persistent implementation of customer and complainant surveys to gather timely and relevant feedback on customer experiences from all sections of the organization
- Disseminate insights gained from complaints within the organization and to potential contractors, partners, and if applicable, to the general public
Requirements
- Demonstrated experience of at least one year in customer-facing roles or as a customer service representative
- Proficiency in utilizing IT for business purposes and adeptness in addressing somewhat technical customer inquiries
- Outstanding written communication capabilities and active listening skills
- Ability to manage multitasking, prioritize tasks, and effectively manage time
- Understanding of blockchain technology, cryptocurrencies, and P2P payments is advantageous
- Preparedness to work weekends and flexible hours, including night shifts
- Preferential consideration for individuals who have used the Binance P2P network
- Fluency in English is essential to collaborate with international partners and stakeholders; knowledge of additional languages is a plus
Why Binance
• Contribute to shaping the future alongside the premier blockchain ecosystem worldwide
• Collaborate with exceptional talents in a globally-oriented organization with a flat structure
• Engage in challenging and innovative initiatives with independence within a fast-paced environment
• Flourish in a performance-centric setting with prospects for career progression and continual learning
• Competitive remuneration and company benefits
• Opportunity for remote work arrangement (subject to business team needs)
Binance adheres to the principle of equal employment opportunities as we believe diversity in the workforce is integral to our success.
By submitting your job application, you affirm that you have reviewed and consented to our Candidate Privacy Notice.GLenum(EntityReferences.AddLegalReferences(new[] {typeof(Candidate), typeof(PrivacyNotice)).
Skills Required
Binance
Website
Not specified
Company size
Not specified
Location
United States
Description
Not specified
Sally Xiao
Customer Support (Remote)
Full time
Remote
English and Chinese as working language
Job duties:
1、Be responsible for receiving users’ inquiries and answering concerns through online customer service tools.
2、Be agile to send feedback of users’ problems, do a good job of collecting and organizing problems.
3、Be proficient in English. With Chinese，Malaysian,Korean and other language skills will be preferred.
4、Have strong business sensitivity, be able to master the basic business after training. With Cryptocurrency related knowledge and experience is preferred.
5、Be thoughtful about daily work and good at finding obstacle points in users’ experience, digging users’ needs, and promoting problem solution and processing optimization.
6、Be adaptive to shift work for both day and night shifts.
Job requirements.
1、Have good logical thinking ,be able to judge the real needs of users.
2、Be enthusiastic about customer service , responsible for customer experience , and be able to provide comprehensive solutions to problems.
3、Be able to adjust communication method effectively according to different users’ requests and needs.
4、Possess self-management skills and be able to work independently in an ever-changing and fast-paced environment.
5、Have good learning ability, be good at discovering and self-summary.
6、Be experienced in providing support to customers by online chat services, email, and tickets.
7、Have good communication skills, good presentation skills, strong affinity, hard-working ability, good pressure-bearing ability.
Job duties:
1、Be responsible for receiving users’ inquiries and answering concerns through online customer service tools.
2、Be agile to send feedback of users’ problems, do a good job of collecting and organizing problems.
3、Be proficient in English. With Chinese，Malaysian,Korean and other language skills will be preferred.
4、Have strong business sensitivity, be able to master the basic business after training. With Cryptocurrency related knowledge and experience is preferred.
5、Be thoughtful about daily work and good at finding obstacle points in users’ experience, digging users’ needs, and promoting problem solution and processing optimization.
6、Be adaptive to shift work for both day and night shifts.
Job requirements.
1、Have good logical thinking ,be able to judge the real needs of users.
2、Be enthusiastic about customer service , responsible for customer experience , and be able to provide comprehensive solutions to problems.
3、Be able to adjust communication method effectively according to different users’ requests and needs.
4、Possess self-management skills and be able to work independently in an ever-changing and fast-paced environment.
5、Have good learning ability, be good at discovering and self-summary.
6、Be experienced in providing support to customers by online chat services, email, and tickets.
7、Have good communication skills, good presentation skills, strong affinity, hard-working ability, good pressure-bearing ability.
Payment in Crypto
Iron Key Capital
Venture Fellow
Full time
Remote
Venture Fellow (Part-Time, Remote) - Iron Key Capital
Location: Remote (Global)
About Iron Key Capital:
Iron Key Capital is an investment firm specializing in liquid and venture opportunities in the crypto space. We invest in pre-seed and seed-stage Web3 startups focused on enterprise adoption of utility-driven digital assets. Additionally, we operate a blockchain innovation lab and incubate startups within the Web3 infrastructure sector. Backed by 200+ LPs globally, Iron Key deploys over $1M annually.
Role Overview:
The Venture Fellow program is an 8-week, part-time, remote opportunity designed for individuals eager to develop their skills in venture capital and angel investing. Fellows will gain hands-on experience in early-stage investing, including deal sourcing, due diligence, and pitching investment opportunities.
This program is ideal for aspiring investors, founders, or professionals exploring a career shift into venture capital. Fellows will work closely with seasoned venture capitalists and gain access to Iron Key’s investor community to learn best practices in the field.
Key Responsibilities:
Identify and evaluate early-stage investment opportunities in the Web3 ecosystem.
Conduct market research and due diligence on potential investments.
Collaborate with the Iron Key team on deal sourcing and portfolio management.
Engage with investors and team members to develop investment strategies.
Contribute to thought leadership on topics related to venture capital and Web3 innovation.
Qualifications:
Strong analytical and problem-solving skills to evaluate investment opportunities.
Excellent communication and interpersonal skills for engaging with team members and stakeholders.
Experience in Web3, AI, or related technologies is preferred.
Involvement in startups, entrepreneurial ecosystems, or Web3 communities is a plus.
Aspiring to transition into venture capital or professionalize angel investing skills.
Bonus: Previous experience as a founder or working within early-stage startups.
Program Details:
Duration: 8 weeks (part-time)
Location: Remote
Compensation: Competitive, based on experience
How to Apply:
Submit your application through humaira@ironkeycapital.com
Additional Information:
This program is designed to take the guesswork out of breaking into venture capital or professionalizing angel investing. Successful Fellows may have opportunities to advance into Venture Partner or Core Contributor roles at Iron Key.
Location: Remote (Global)
About Iron Key Capital:
Iron Key Capital is an investment firm specializing in liquid and venture opportunities in the crypto space. We invest in pre-seed and seed-stage Web3 startups focused on enterprise adoption of utility-driven digital assets. Additionally, we operate a blockchain innovation lab and incubate startups within the Web3 infrastructure sector. Backed by 200+ LPs globally, Iron Key deploys over $1M annually.
Role Overview:
The Venture Fellow program is an 8-week, part-time, remote opportunity designed for individuals eager to develop their skills in venture capital and angel investing. Fellows will gain hands-on experience in early-stage investing, including deal sourcing, due diligence, and pitching investment opportunities.
This program is ideal for aspiring investors, founders, or professionals exploring a career shift into venture capital. Fellows will work closely with seasoned venture capitalists and gain access to Iron Key’s investor community to learn best practices in the field.
Key Responsibilities:
Identify and evaluate early-stage investment opportunities in the Web3 ecosystem.
Conduct market research and due diligence on potential investments.
Collaborate with the Iron Key team on deal sourcing and portfolio management.
Engage with investors and team members to develop investment strategies.
Contribute to thought leadership on topics related to venture capital and Web3 innovation.
Qualifications:
Strong analytical and problem-solving skills to evaluate investment opportunities.
Excellent communication and interpersonal skills for engaging with team members and stakeholders.
Experience in Web3, AI, or related technologies is preferred.
Involvement in startups, entrepreneurial ecosystems, or Web3 communities is a plus.
Aspiring to transition into venture capital or professionalize angel investing skills.
Bonus: Previous experience as a founder or working within early-stage startups.
Program Details:
Duration: 8 weeks (part-time)
Location: Remote
Compensation: Competitive, based on experience
How to Apply:
Submit your application through humaira@ironkeycapital.com
Additional Information:
This program is designed to take the guesswork out of breaking into venture capital or professionalizing angel investing. Successful Fellows may have opportunities to advance into Venture Partner or Core Contributor roles at Iron Key.
Iron Key Capital
Venture Fellow
Remote, USA
Remote, USA
Part time
Remote
Venture Fellow (Part-Time, Remote) - Iron Key Capital
Location: Remote (Global)
About Iron Key Capital:
Iron Key Capital is an investment firm specializing in liquid and venture opportunities in the crypto space. We invest in pre-seed and seed-stage Web3 startups focused on enterprise adoption of utility-driven digital assets. Additionally, we operate a blockchain innovation lab and incubate startups within the Web3 infrastructure sector. Backed by 200+ LPs globally, Iron Key deploys over $1M annually.
Role Overview:
The Venture Fellow program is an 8-week, part-time, remote opportunity designed for individuals eager to develop their skills in venture capital and angel investing. Fellows will gain hands-on experience in early-stage investing, including deal sourcing, due diligence, and pitching investment opportunities.
This program is ideal for aspiring investors, founders, or professionals exploring a career shift into venture capital. Fellows will work closely with seasoned venture capitalists and gain access to Iron Key’s investor community to learn best practices in the field.
Key Responsibilities:
Identify and evaluate early-stage investment opportunities in the Web3 ecosystem.
Conduct market research and due diligence on potential investments.
Collaborate with the Iron Key team on deal sourcing and portfolio management.
Engage with investors and team members to develop investment strategies.
Contribute to thought leadership on topics related to venture capital and Web3 innovation.
Qualifications:
Strong analytical and problem-solving skills to evaluate investment opportunities.
Excellent communication and interpersonal skills for engaging with team members and stakeholders.
Experience in Web3, AI, or related technologies is preferred.
Involvement in startups, entrepreneurial ecosystems, or Web3 communities is a plus.
Aspiring to transition into venture capital or professionalize angel investing skills.
Bonus: Previous experience as a founder or working within early-stage startups.
Program Details:
Duration: 8 weeks (part-time)
Location: Remote
Compensation: Competitive, based on experience
How to Apply:
Submit your application through this link:
https://airtable.com/appfCDlkorF5FL3VZ/pagnjuRX1A7gZjBGc/form
Additional Information:
This program is designed to take the guesswork out of breaking into venture capital or professionalizing angel investing. Successful Fellows may have opportunities to advance into Venture Partner or Core Contributor roles at Iron Key.
Location: Remote (Global)
About Iron Key Capital:
Iron Key Capital is an investment firm specializing in liquid and venture opportunities in the crypto space. We invest in pre-seed and seed-stage Web3 startups focused on enterprise adoption of utility-driven digital assets. Additionally, we operate a blockchain innovation lab and incubate startups within the Web3 infrastructure sector. Backed by 200+ LPs globally, Iron Key deploys over $1M annually.
Role Overview:
The Venture Fellow program is an 8-week, part-time, remote opportunity designed for individuals eager to develop their skills in venture capital and angel investing. Fellows will gain hands-on experience in early-stage investing, including deal sourcing, due diligence, and pitching investment opportunities.
This program is ideal for aspiring investors, founders, or professionals exploring a career shift into venture capital. Fellows will work closely with seasoned venture capitalists and gain access to Iron Key’s investor community to learn best practices in the field.
Key Responsibilities:
Identify and evaluate early-stage investment opportunities in the Web3 ecosystem.
Conduct market research and due diligence on potential investments.
Collaborate with the Iron Key team on deal sourcing and portfolio management.
Engage with investors and team members to develop investment strategies.
Contribute to thought leadership on topics related to venture capital and Web3 innovation.
Qualifications:
Strong analytical and problem-solving skills to evaluate investment opportunities.
Excellent communication and interpersonal skills for engaging with team members and stakeholders.
Experience in Web3, AI, or related technologies is preferred.
Involvement in startups, entrepreneurial ecosystems, or Web3 communities is a plus.
Aspiring to transition into venture capital or professionalize angel investing skills.
Bonus: Previous experience as a founder or working within early-stage startups.
Program Details:
Duration: 8 weeks (part-time)
Location: Remote
Compensation: Competitive, based on experience
How to Apply:
Submit your application through this link:
https://airtable.com/appfCDlkorF5FL3VZ/pagnjuRX1A7gZjBGc/form
Additional Information:
This program is designed to take the guesswork out of breaking into venture capital or professionalizing angel investing. Successful Fellows may have opportunities to advance into Venture Partner or Core Contributor roles at Iron Key.
Utopos
Sponsorship Director position at Utopos Pickleball Society
Full time
Remote
🚀 Sponsorship Director – Utopos Pickleball Society
📍 Location: Remote (with travel for events)
💰 Compensation: Base salary in crypto UTOP+ performance-based commission USDC
📅 Start Date: ASAP
About Utopos Pickleball Society
Utopos Pickleball Society is a global professional sports association dedicated to advancing pickleball through high-stakes tournaments and elite competitions. With a vision of expanding the sport and hosting world-class events, we provide players, fans, and sponsors a cutting-edge experience—with winnings paid in UTOP cryptocurrency.
About the Role
We’re looking for an ambitious and results-driven Sponsorship Director to secure high-value sponsorships that will fuel our ability to host more tournaments, increase prize pools, and grow our global presence. This role is pivotal in establishing partnerships with brands that align with our futuristic vision for sports and blockchain-powered economies.
Key Responsibilities
✅ Develop & Execute Sponsorship Strategy – Identify, target, and secure corporate sponsors, brand partners, and strategic alliances.
✅ Negotiate & Close Deals – Craft compelling proposals and negotiate sponsorship agreements to maximize mutual benefits.
✅ Build & Maintain Relationships – Foster long-term partnerships with companies in sports, tech, lifestyle, and beyond.
✅ Maximize Sponsor Exposure – Work with marketing to integrate sponsors into events, social media, live broadcasts, and player endorsements.
✅ Analyze & Optimize Sponsorship Impact – Track ROI and ensure sponsors receive measurable value from their investment.
Who We’re Looking For
🌟 Experienced Deal Closer – 3+ years in sports sponsorships, partnerships, or business development.
🌟 Well-Connected – Strong network in sports, crypto, tech, or lifestyle brands.
🌟 Strategic & Visionary – Can craft win-win sponsorship models aligned with our unique ecosystem.
🌟 Passionate About Sports & Innovation – A love for pickleball, blockchain, and futuristic sports ecosystems is a plus!
🌟 Excellent Communicator – Can pitch, negotiate, and secure deals with C-suite executives and marketing teams.
Why Join Us?
🔥 Be Part of a Sports Revolution – Help shape the future of pickleball and blockchain-driven sports funding.
🔥 High-Earning Potential – Competitive base + generous commission on sponsorship deals.
🔥 Work with a Global Vision – Collaborate with an innovative team passionate about sports, tech, and decentralization.
🔥 Travel & Networking – Represent Utopos Pickleball Society at elite tournaments, conferences, and corporate meetings.
How to Apply
Send your resume highlighting your sponsorship experience and vision for pickleball partnerships to [Your Contact Email] with the subject: Sponsorship Director – Utopos Pickleball Society.
🚀 Join us in shaping the future of professional pickleball!
Check us out
www.utopospickleball.org
https://x.com/upbsociety
📍 Location: Remote (with travel for events)
💰 Compensation: Base salary in crypto UTOP+ performance-based commission USDC
📅 Start Date: ASAP
About Utopos Pickleball Society
Utopos Pickleball Society is a global professional sports association dedicated to advancing pickleball through high-stakes tournaments and elite competitions. With a vision of expanding the sport and hosting world-class events, we provide players, fans, and sponsors a cutting-edge experience—with winnings paid in UTOP cryptocurrency.
About the Role
We’re looking for an ambitious and results-driven Sponsorship Director to secure high-value sponsorships that will fuel our ability to host more tournaments, increase prize pools, and grow our global presence. This role is pivotal in establishing partnerships with brands that align with our futuristic vision for sports and blockchain-powered economies.
Key Responsibilities
✅ Develop & Execute Sponsorship Strategy – Identify, target, and secure corporate sponsors, brand partners, and strategic alliances.
✅ Negotiate & Close Deals – Craft compelling proposals and negotiate sponsorship agreements to maximize mutual benefits.
✅ Build & Maintain Relationships – Foster long-term partnerships with companies in sports, tech, lifestyle, and beyond.
✅ Maximize Sponsor Exposure – Work with marketing to integrate sponsors into events, social media, live broadcasts, and player endorsements.
✅ Analyze & Optimize Sponsorship Impact – Track ROI and ensure sponsors receive measurable value from their investment.
Who We’re Looking For
🌟 Experienced Deal Closer – 3+ years in sports sponsorships, partnerships, or business development.
🌟 Well-Connected – Strong network in sports, crypto, tech, or lifestyle brands.
🌟 Strategic & Visionary – Can craft win-win sponsorship models aligned with our unique ecosystem.
🌟 Passionate About Sports & Innovation – A love for pickleball, blockchain, and futuristic sports ecosystems is a plus!
🌟 Excellent Communicator – Can pitch, negotiate, and secure deals with C-suite executives and marketing teams.
Why Join Us?
🔥 Be Part of a Sports Revolution – Help shape the future of pickleball and blockchain-driven sports funding.
🔥 High-Earning Potential – Competitive base + generous commission on sponsorship deals.
🔥 Work with a Global Vision – Collaborate with an innovative team passionate about sports, tech, and decentralization.
🔥 Travel & Networking – Represent Utopos Pickleball Society at elite tournaments, conferences, and corporate meetings.
How to Apply
Send your resume highlighting your sponsorship experience and vision for pickleball partnerships to [Your Contact Email] with the subject: Sponsorship Director – Utopos Pickleball Society.
🚀 Join us in shaping the future of professional pickleball!
Check us out
www.utopospickleball.org
https://x.com/upbsociety
Payment in Crypto
Iron Key Capital
Venture Fellow
Full time
Remote
Venture Fellow (Part-Time, Remote) - Iron Key Capital
Location: Remote (Global)
About Iron Key Capital:
Iron Key Capital is an investment firm specializing in liquid and venture opportunities in the crypto space. We invest in pre-seed and seed-stage Web3 startups focused on enterprise adoption of utility-driven digital assets. Additionally, we operate a blockchain innovation lab and incubate startups within the Web3 infrastructure sector. Backed by 200+ LPs globally, Iron Key deploys over $1M annually.
Role Overview:
The Venture Fellow program is an 8-week, part-time, remote opportunity designed for individuals eager to develop their skills in venture capital and angel investing. Fellows will gain hands-on experience in early-stage investing, including deal sourcing, due diligence, and pitching investment opportunities.
This program is ideal for aspiring investors, founders, or professionals exploring a career shift into venture capital. Fellows will work closely with seasoned venture capitalists and gain access to Iron Key’s investor community to learn best practices in the field.
Key Responsibilities:
Identify and evaluate early-stage investment opportunities in the Web3 ecosystem.
Conduct market research and due diligence on potential investments.
Collaborate with the Iron Key team on deal sourcing and portfolio management.
Engage with investors and team members to develop investment strategies.
Contribute to thought leadership on topics related to venture capital and Web3 innovation.
Qualifications:
Strong analytical and problem-solving skills to evaluate investment opportunities.
Excellent communication and interpersonal skills for engaging with team members and stakeholders.
Experience in Web3, AI, or related technologies is preferred.
Involvement in startups, entrepreneurial ecosystems, or Web3 communities is a plus.
Aspiring to transition into venture capital or professionalize angel investing skills.
Bonus: Previous experience as a founder or working within early-stage startups.
Program Details:
Duration: 8 weeks (part-time)
Location: Remote
Compensation: Competitive, based on experience
How to Apply:
Submit your application through humaira@ironkeycapital.com
Additional Information:
This program is designed to take the guesswork out of breaking into venture capital or professionalizing angel investing. Successful Fellows may have opportunities to advance into Venture Partner or Core Contributor roles at Iron Key.
Location: Remote (Global)
About Iron Key Capital:
Iron Key Capital is an investment firm specializing in liquid and venture opportunities in the crypto space. We invest in pre-seed and seed-stage Web3 startups focused on enterprise adoption of utility-driven digital assets. Additionally, we operate a blockchain innovation lab and incubate startups within the Web3 infrastructure sector. Backed by 200+ LPs globally, Iron Key deploys over $1M annually.
Role Overview:
The Venture Fellow program is an 8-week, part-time, remote opportunity designed for individuals eager to develop their skills in venture capital and angel investing. Fellows will gain hands-on experience in early-stage investing, including deal sourcing, due diligence, and pitching investment opportunities.
This program is ideal for aspiring investors, founders, or professionals exploring a career shift into venture capital. Fellows will work closely with seasoned venture capitalists and gain access to Iron Key’s investor community to learn best practices in the field.
Key Responsibilities:
Identify and evaluate early-stage investment opportunities in the Web3 ecosystem.
Conduct market research and due diligence on potential investments.
Collaborate with the Iron Key team on deal sourcing and portfolio management.
Engage with investors and team members to develop investment strategies.
Contribute to thought leadership on topics related to venture capital and Web3 innovation.
Qualifications:
Strong analytical and problem-solving skills to evaluate investment opportunities.
Excellent communication and interpersonal skills for engaging with team members and stakeholders.
Experience in Web3, AI, or related technologies is preferred.
Involvement in startups, entrepreneurial ecosystems, or Web3 communities is a plus.
Aspiring to transition into venture capital or professionalize angel investing skills.
Bonus: Previous experience as a founder or working within early-stage startups.
Program Details:
Duration: 8 weeks (part-time)
Location: Remote
Compensation: Competitive, based on experience
How to Apply:
Submit your application through humaira@ironkeycapital.com
Additional Information:
This program is designed to take the guesswork out of breaking into venture capital or professionalizing angel investing. Successful Fellows may have opportunities to advance into Venture Partner or Core Contributor roles at Iron Key.