Facility Coordinator

Status
Taipei, Taiwan
Full time
Office
Compensation is not specified
Role
COO
Description

Our client is seeking a proactive and organized Facility Coordinator to manage the operational aspects of two co-working centers. The role involves ensuring a safe, clean, and efficient environment for members in both spaces.

Responsibilities

  • Supervise the daily operations of two co-working facilities to optimize functionality.
  • Collaborate with service providers for maintenance, repairs, and cleaning services.
  • Manage space assignments and prepare facilities for events and meetings.
  • Assist in financial management and budgeting related to facility operations.
  • Address member inquiries promptly to uphold high customer satisfaction levels.
  • Assist in the implementation of new procedures to enhance operational effectiveness.

Requirements

  • Bachelor’s degree in facilities management, business administration, or related field.
  • Minimum of 2 years’ experience in facility management or operations, ideally in co-working or office settings.
  • Strong organizational and multitasking abilities.
  • Excellent communication and interpersonal skills.
  • Capability to work both independently and collaboratively within a team.
  • Proficiency in Microsoft Office Suite and facility management software.
Skills Required
Avatar
Nahclimited
Website
Not specified
Company size
Not specified
Location
United States
Description
Not specified
Status

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Delivery Manager

Brazil
Brazil
Full time
Remote
About Ubiminds

Ubiminds is a company that values its people and partners with American software product companies to expand their development capabilities. We recruit top talent from Brazil to support our clients’ strategy in Latin America, focusing on both high performance and employee experience.

Our Culture

We prioritize people above all else.

Continuous improvement is key to our identity.

Taking ownership and having the right attitude are crucial.

Collaboration is essential for our success.

We uphold high standards of excellence.

Transparency and honesty are foundational principles for us.

Perks & Benefits

Work in an innovative, fast-paced environment and interface with leaders from industry-leading companies.

Leverage a network of partners and allies to translate effort into revenue.

Choose between remote work or the office, as we are a geographically dispersed team.

Provided with a MacBook for work.

Enjoy snacks, soft drinks, and beverages at our headquarters.

About the Role

We are seeking a proactive, empathetic, and business-savvy professional to join our Delivery Team as a Delivery Manager.

As a vital team member, you will serve as a strategic partner to clients as well as a trusted point of contact for our employees, ensuring exceptional experiences all around. Your primary responsibility will be to understand, track, and communicate the impact of our consultants’ work to ensure clients recognize the value they receive.

You will play a pivotal role in client relations, focusing on enhancing their experiences. Working closely with People teams, you will also assist in account growth by providing valuable insights in collaboration with Account Managers. This position demands a consultative mindset, along with robust relationship management and communication skills.

Duties

Client Relationship & Value Delivery

Cultivate strong relationships and serve as the primary contact for delivery matters.

Lead recurring client meetings to ensure alignment, transparency, and satisfaction.

Clearly articulate the business impact and value generated by consultants.

Delivery Excellence & Value Tracking

Monitor consultant performance to align with client expectations.

Track delivery health and proactively identify and address risks.

Provide visibility into results, outcomes, and overall impact.

Consultant Experience & Retention

Establish trust with consultants through regular check-ins and ongoing support.

Recognize early signs of disengagement or attrition risk, and take proactive measures.

Collaborate with People teams to develop and implement retention strategies.

Risk & Issue Management

Identify and address risks associated with performance, engagement, and satisfaction.

Navigate complex situations and mediate conflicts between clients and consultants.

Escalate issues promptly for effective resolution.

Project Management

Oversight of outsourcing projects, ensuring alignment on scope, timelines, and deliverables.

Monitor project progress and proactively mitigate risks.

Maintain stakeholder alignment throughout project lifecycles.

Opportunity Identification & Growth Support

Recognize expansion opportunities within existing accounts.

Share insights with Account Managers to bolster growth strategies.

Contribute to fostering enduring partnerships through consistent value delivery.

Cross-functional Collaboration

Collaborate with Talent, People, and Account teams to ensure alignment.

Assist in the hiring and onboarding processes as required.

Contribute to enhancing delivery and internal processes continuously.

Requirements

Mandatory Skills

Fluency in English and Portuguese.

Background in Project Management, Client Success, or Account Management, preferably in tech-related fields.

Strong ability to understand and communicate business impact effectively.

Outstanding communication, interpersonal, and stakeholder management skills.

Proven track record in problem-solving and conflict resolution.

Ability to manage multiple priorities effectively in a fast-paced environment.

Nice to Have

Experience with staff augmentation or distributed teams.

Familiarity with software development environments.

Role Structure & Collaboration

Account Managers oversee account growth and expansion.

Talent Acquisition manages recruitment and pipeline development.

Project Managers oversee delivery visibility, client relationships, and retention, serving as the liaison between clients and consultants.

We may utilize artificial intelligence (AI) tools to support various stages of the recruitment process, such as application review, resume analysis, and response assessment. While these tools aid our recruitment efforts, they do not replace human judgment. Final hiring decisions are made by human individuals. For more information on how your data is processed, reach out to us.