Full Stack Engineer (Business Automation)
We are seeking a motivated individual to join our team focused on designing, developing, maintaining, and enhancing software for a variety of projects that complement our primary business operations. The projects undertaken are fast-paced and lean in nature. As a member of our team, you will play a key role in designing various components that support scalable applications, spanning from frontend user interface development to backend infrastructure setup.
Our Business Automation team is responsible for creating innovative software, tooling, and automation used in operating a leading cryptocurrency company with a strong focus on security.
In this role, we are searching for independent individuals who can drive progress in a dynamic business environment. We value candidates who are dedicated to continuous learning, knowledge sharing, and possess a problem-solving mindset.
As part of the team, you will collaborate with internal teams across various domains critical to the success of the company, focusing on high availability products and essential tooling.
Key areas where your contributions will be crucial include Compliance/KYC, Customer Service, Payments/Risk, New product requirements, Trading, and Blockchain.
The role involves working remotely within U.K. and Hong Kong time zones.
Requirements:
- Develop new software, tooling, and automation to support internal teams
- Enhance distributed and mission-critical services iteratively
- Manage project priorities and deliver high-quality, tested code
- Engage in end-to-end web or mobile application development
- Proficiency in at least one backend language, with a preference for Elixir, Node.js, or Ruby
- Experience in modern JavaScript frameworks (e.g., React, Vue), Kotlin, Swift, or Test Driven Development
- Basic familiarity with PostgreSQL or similar relational databases
Preferred qualifications:
- Ability to mentor and teach others
- Understanding of Domain Driven Design and Functional Programming
- Experience in DevOps/Cloud Infrastructure (e.g., AWS, Azure) and Distributed System Design
- Knowledge of Event Driven Design, Service/site reliability, and Application monitoring
- Exposure to Blockchain/Web3 Development, Account Auditing, Compliance and KYC, and Customer Relations Management
At Crypto.com, we are committed to fostering a supportive environment where talent is recognized and career growth opportunities are accessible to all employees in a fair and transparent manner. We encourage individual ownership of career development and support employees in nurturing talent both within their teams and across the organization.
Our culture embodies collaboration, empowerment, and continuous growth, offering employees the flexibility to explore new opportunities and develop new skills. Our company benefits include competitive compensation, annual leave entitlement, flexible work arrangements, and career development opportunities.
Crypto.com, founded in 2016, is a leading global cryptocurrency platform serving millions of customers worldwide. Our vision is to make cryptocurrency accessible to all, underpinned by a commitment to security, privacy, and compliance. We are dedicated to driving cryptocurrency adoption through innovation and empowering the next generation in the digital ecosystem.
Crypto.com is an equal opportunities employer that values diversity and inclusion. We welcome candidates from various backgrounds and perspectives to join our team. Personal data provided by applicants will be used solely for recruitment purposes, and only shortlisted candidates will be contacted.
VIP Customer Relationship Officer (Remote)
Oversee the operation and VIP customer management
Responsible for transactions, new additions and asset accumulation data of major customers
Provide one-to-one services for high-level customers, and match services according to customer needs
Monitor the transaction data of VIP major customers, actively provide strategies and promote implementation
What you'll need
At least 1-2 years in VIP customer management
Preferable in exchange, Web3 industry major customer (VIP) operation experience
Proficient in Korean and English or Chinese can be used as business communication
Good in communication and responsive
Why Bitget?
Bitget is the world's leading web 3 platform for copy trading and one of the world's largest and most respected exchanges
We are a global company with staff members from over 50 different countries and regions
We are growing and looking for world-class ambitious talents to help us continue this journey
We have a streamlined structure that empowers employees to work efficiently, delivering the best results in a short timeframe
We offer competitive salaries and benefits
Blockchain technology and digital assets have the potential to change finance in a way no other technology can - be part of it!
Operation Manager (Crypto)
Bitcastle is a cryptocurrency exchange and Forex (FX)platform which aims to create a new age of exchange where everyone can use it safely and have fun. As we expand and take a more active approach to global expansion, bitcastle is looking to hire a Full-TimeOperation Manager (Crypto) to join our team.
About the Role:
We are looking for an Operations Manager to join the Bitcastle team. In this role, you will design, implement, and maintain efficient operational frameworks for our cryptocurrency trading platform. You will optimize existing operations processes, manage daily platform activities, ensure compliance with regulatory requirements, and support the smooth functioning of overall operations.
Design, implement, and maintain an efficient and effective operational framework for the crypto platform
Optimize existing operations processes to improve operational efficiency
Conduct data analysis and forecasting to support operational decisions
Manage platform transactions and daily activities, working closely with finance and customer support teams
Conduct client due diligence and screenings, and oversee KYC tools and processes
Ensure adherence to legal and compliance requirements, including coordination and communication with internal and external auditors and stakeholders as appropriate
Requirements:
At least 1 year of operations experience in crypto exchanges trading platforms (relevant experience in tech platforms will also be considered)
Knowledge and expertise in KYC and AML regulations
Strong analytical skills and high attention to detail
Preferred Qualification:
Deep knowledge and interest in Crypto (knowledge of crypto or blockchain is an advantage)
Japanese Language (good to have)
Experience as an Operations Manager or in a senior operations role
Customer Service Executive (Forex)
Bitcastle is a cryptocurrency exchange platform which aims to create a new age of exchange where everyone can use it safely and have fun. As we expand and take a more active approach to global expansion, bitcastle is looking to hire a Full-TimeCustomer Service Executive (Forex) to join our team.
About the Role:
We are looking for a Customer Support Executive to join the Bitcastle team. In this role, you will handle customer inquiries for our forex trading platform, process KYC applications, and support various operational tasks to ensure excellent user experience. This is a part-time, fully remote position.
Handle customer inquiries via email and chat support in a timely and professional manner
Support customer service operations, including user inquiries, withdrawal processing, KYC verification, bug reporting, and updating Q&A information
Understand and adhere to policies and procedures of global customer support, ensuring high-quality support is provided to users in accordance with company standards
Create and post customer announcements as required
Monitor and respond to messages on platforms such as Telegram and WhatsApp
Provide customer support related to forex (knowledge of crypto is a plus)
During business hours, assist with creating help center articles, checking payment statuses, and editing or revising FAQ pages
Requirements:
At least 1 year of experience in customer service, preferably in forex, trading platforms, or financial services
Proficient in Excel or Google Sheet, able to create basic to advance formulas
Familiarity with forex trading platforms or financial services operations
Preferred Qualification:
Experience supporting customers in forex or financial trading platforms
Knowledge of crypto and blockchain (advantageous but not mandatory)
Tech-savvy and able to learn new systems quickly
Japanese Speaking (good to have)
UI/UX Designer
Job Summary:
We're building ClearTrack, a lightweight SaaS tool for tracking tasks and performance in remote teams. We're looking for a UI/UX designer to design 6–8 clean, modern dashboard screens (desktop + mobile).
Scope of Work:
1. Design dashboard UI (Task List, Time Tracker, Reports, Settings)
2. Create responsive mockups in Figma
3. Deliver clickable prototype + style guide
4. Collaborate with our developer for smooth handoff
Budget:
Fixed: $800–$1200 (negotiable based on experience)
Requirements:
1. SaaS/dashboard UI design experience
2. Proficiency in Figma
3. Strong communication & fast turnaround
To Apply:
If you're interested, please:
1. Send a short proposal letter explaining why you're a good fit
2. Share your portfolio (SaaS/dashboard preferred)
3. Include your email address
4. Mention your availability and estimated delivery time
Bonus if you have:
Experience designing admin panels or productivity tools
