Institutional Sales Manager, SEA
Binance is a well-known global blockchain ecosystem that backs the largest cryptocurrency exchange in terms of trading volume and user base. Trusted by millions of individuals across various countries, Binance is renowned for its cutting-edge security, transparent user fund management, fast trading engine, deep liquidity, and a wide range of digital asset products. From trading to finance, education, research, payments, institutional services, Web3 features, and more, Binance provides an extensive array of offerings.
About Binance VIP & Institutional Team
The VIP & Institutional team at Binance offers digital asset solutions tailored to VIP clients and institutional investors. Working closely with diverse market stakeholders like individual traders, trading firms, hedge funds, asset managers, investment banks, and more, this team delivers top-tier services to prominent players in the crypto industry. Joining this team offers an opportunity to work with global clients in a fast-paced, dynamic environment.
Responsibilities
- Cultivating trust-based relationships with major clients, particularly institutional and VIP clients globally
- Strengthening existing customer relationships through consistent communication and understanding their requirements
- Developing customer service strategies, creating management protocols, and monitoring key customer interactions
- Analyzing user behaviors, identifying their unmet needs, preparing customer analysis reports, and collaborating with various departments to enhance customer service solutions and products
Requirements
- Demonstrated sales experience, with a focus on customer acquisition and measurable sales targets
- Proficiency in using CRM tools
- Autonomy in sales operations, including collaborating with regional sales teams and participating in events for customer acquisition
- 3-5 years of experience in sales and client services within international financial sectors like banking, investments, and FX sales
- Strong communication skills, adaptability in various situations, adept at relationship management, and working effectively under pressure
- Passion for the crypto industry; prior experience in the field is a plus
- Proficient in English to engage with overseas partners and stakeholders; knowledge of additional languages is beneficial
Discover an inclusive financial landscape with Binance, excel alongside brilliant minds in a global organization, innovate with unique projects, achieve career growth and learning opportunities, enjoy a competitive salary, and benefit from a work-from-home option based on business needs. At Binance, we are dedicated to fostering a diverse workforce as we believe it is key to our success.
