Office Coordinator / HR Administrator

Vancouver, Canada
Full time
Office
Compensation is not specified
Role
COO
Description

** Office Coordinator / HR Administrator**


Company Overview

Embark on a thrilling journey with LayerZero, dedicated to revolutionizing the blockchain industry with an omnichain approach. Our objective is to establish a vibrant ecosystem of cross-chain developers crafting dApps beyond the constraints of individual blockchains. Fueled by renowned investors like a16z, Sequoia, PayPal, and many more, LayerZero embodies innovation in the blockchain space.

Role Summary

Join the LayerZero team as an Office Coordinator and HR Administrator, where you will play a pivotal role in managing daily office operations and ensuring a seamless experience for our team. Embrace a collaborative spirit working alongside our team lead, fostering positivity and productivity within our dynamic work environment.

Responsibilities

  • Maintain inventory and oversee supplies
  • Collaborate with building management
  • Uphold office policies and procedures
  • Organize and execute events
  • Manage vendor relationships
  • Handle mailing and deliveries diligently

Requirements

To excel in this role, you must be adept at handling repetitive tasks with occasional surprises, being physically capable of tasks that may involve lifting up to 30lbs. Flexibility and innovative problem-solving skills are essential. Demonstrating strong organizational abilities is key to ensuring efficient office management. A welcoming demeanor is crucial, as you will be the primary point of contact for office visitors. Prior knowledge of employee engagement practices is a plus.

What We Offer

The base salary for this position ranges from $50,000/year to $60,000/year, contingent upon relevant qualifications and experience. LayerZero offers a comprehensive compensation package, including equity opportunities and a wide array of benefits, like medical and financial perks.

Diversity and Inclusion

LayerZero Labs is dedicated to cultivating a diverse and inclusive workplace. As an equal opportunity employer, we embrace diversity in all forms and uphold a respectful, discrimination-free environment for all employees.

Skills Required
Avatar
LayerZero
Company size
Not specified
Location
United States
Description
Not specified

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About Ubiminds

Ubiminds is a company that values its people and partners with American software product companies to expand their development capabilities. We recruit top talent from Brazil to support our clients’ strategy in Latin America, focusing on both high performance and employee experience.

Our Culture

We prioritize people above all else.

Continuous improvement is key to our identity.

Taking ownership and having the right attitude are crucial.

Collaboration is essential for our success.

We uphold high standards of excellence.

Transparency and honesty are foundational principles for us.

Perks & Benefits

Work in an innovative, fast-paced environment and interface with leaders from industry-leading companies.

Leverage a network of partners and allies to translate effort into revenue.

Choose between remote work or the office, as we are a geographically dispersed team.

Provided with a MacBook for work.

Enjoy snacks, soft drinks, and beverages at our headquarters.

About the Role

We are seeking a proactive, empathetic, and business-savvy professional to join our Delivery Team as a Delivery Manager.

As a vital team member, you will serve as a strategic partner to clients as well as a trusted point of contact for our employees, ensuring exceptional experiences all around. Your primary responsibility will be to understand, track, and communicate the impact of our consultants’ work to ensure clients recognize the value they receive.

You will play a pivotal role in client relations, focusing on enhancing their experiences. Working closely with People teams, you will also assist in account growth by providing valuable insights in collaboration with Account Managers. This position demands a consultative mindset, along with robust relationship management and communication skills.

Duties

Client Relationship & Value Delivery

Cultivate strong relationships and serve as the primary contact for delivery matters.

Lead recurring client meetings to ensure alignment, transparency, and satisfaction.

Clearly articulate the business impact and value generated by consultants.

Delivery Excellence & Value Tracking

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Recognize early signs of disengagement or attrition risk, and take proactive measures.

Collaborate with People teams to develop and implement retention strategies.

Risk & Issue Management

Identify and address risks associated with performance, engagement, and satisfaction.

Navigate complex situations and mediate conflicts between clients and consultants.

Escalate issues promptly for effective resolution.

Project Management

Oversight of outsourcing projects, ensuring alignment on scope, timelines, and deliverables.

Monitor project progress and proactively mitigate risks.

Maintain stakeholder alignment throughout project lifecycles.

Opportunity Identification & Growth Support

Recognize expansion opportunities within existing accounts.

Share insights with Account Managers to bolster growth strategies.

Contribute to fostering enduring partnerships through consistent value delivery.

Cross-functional Collaboration

Collaborate with Talent, People, and Account teams to ensure alignment.

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Requirements

Mandatory Skills

Fluency in English and Portuguese.

Background in Project Management, Client Success, or Account Management, preferably in tech-related fields.

Strong ability to understand and communicate business impact effectively.

Outstanding communication, interpersonal, and stakeholder management skills.

Proven track record in problem-solving and conflict resolution.

Ability to manage multiple priorities effectively in a fast-paced environment.

Nice to Have

Experience with staff augmentation or distributed teams.

Familiarity with software development environments.

Role Structure & Collaboration

Account Managers oversee account growth and expansion.

Talent Acquisition manages recruitment and pipeline development.

Project Managers oversee delivery visibility, client relationships, and retention, serving as the liaison between clients and consultants.

We may utilize artificial intelligence (AI) tools to support various stages of the recruitment process, such as application review, resume analysis, and response assessment. While these tools aid our recruitment efforts, they do not replace human judgment. Final hiring decisions are made by human individuals. For more information on how your data is processed, reach out to us.