Office Coordinator / HR Administrator
** Office Coordinator / HR Administrator**
Company Overview
Embark on a thrilling journey with LayerZero, dedicated to revolutionizing the blockchain industry with an omnichain approach. Our objective is to establish a vibrant ecosystem of cross-chain developers crafting dApps beyond the constraints of individual blockchains. Fueled by renowned investors like a16z, Sequoia, PayPal, and many more, LayerZero embodies innovation in the blockchain space.
Role Summary
Join the LayerZero team as an Office Coordinator and HR Administrator, where you will play a pivotal role in managing daily office operations and ensuring a seamless experience for our team. Embrace a collaborative spirit working alongside our team lead, fostering positivity and productivity within our dynamic work environment.
Responsibilities
- Maintain inventory and oversee supplies
- Collaborate with building management
- Uphold office policies and procedures
- Organize and execute events
- Manage vendor relationships
- Handle mailing and deliveries diligently
Requirements
To excel in this role, you must be adept at handling repetitive tasks with occasional surprises, being physically capable of tasks that may involve lifting up to 30lbs. Flexibility and innovative problem-solving skills are essential. Demonstrating strong organizational abilities is key to ensuring efficient office management. A welcoming demeanor is crucial, as you will be the primary point of contact for office visitors. Prior knowledge of employee engagement practices is a plus.
What We Offer
The base salary for this position ranges from $50,000/year to $60,000/year, contingent upon relevant qualifications and experience. LayerZero offers a comprehensive compensation package, including equity opportunities and a wide array of benefits, like medical and financial perks.
Diversity and Inclusion
LayerZero Labs is dedicated to cultivating a diverse and inclusive workplace. As an equal opportunity employer, we embrace diversity in all forms and uphold a respectful, discrimination-free environment for all employees.
Discord Community Moderator (Web3/Gaming)
Part-Time Support in Mexico | Chile | Colombia
Member Service Representative
Responsibilities:
- Provide excellent customer service to members over the phone, email, and in-person.
- Assist members with account inquiries, product information, and any issues or concerns they may have.
- Cross-sell and promote products and services to enhance member experience and increase sales.
- Process member transactions, including deposits, withdrawals, and loan applications.
- Maintain accurate member records and ensure all documentation is up to date.
- Assist in administrative tasks such as answering phones, filing, and data entry.
Requirements:
- Proven experience in customer service, sales and marketing, and administrative support.
- Strong interpersonal and communication skills.
- Ability to multitask and work efficiently in a fast-paced environment.
- Proficiency in using Microsoft Office Suite and other relevant software.
- Strong attention to detail and organizational skills.
If you have a passion for providing exceptional service, are comfortable working with a diverse group of members, and have the necessary skills to excel in this role, we encourage you to apply for the Member Service Representative position.
Appointment Setter
Key Responsibilities:
- Schedule appointments for the sales team
- Confirm appointments with customers via phone or email
- Maintain a high level of professionalism and customer service
- Handle administrative tasks related to scheduling and appointment setting
Required Skills:
- Strong customer service skills
- Proficient in admin support tasks
- Excellent communication skills, both written and verbal
- Ability to maintain a high level of accuracy and attention to detail
- Experience in writing and translation is a plus
If you are a proactive individual with excellent organizational skills and a passion for providing outstanding customer service, we encourage you to apply for this position. Join our team and contribute to the success of our sales department as an Appointment Setter.
Business Partner Sênior
Location: Remote – LATAM
Type: Full-time
About Ubiminds
Ubiminds is a GPTW company with a focus on people-first values. We partner with American software firms to select the top 5% of Brazilian talent to support their LATAM strategy.
Job Summary
The Senior Business Partner aligns People strategies with Ubiminds' objectives, serving as a strategic consultant for the Delivery Team and Ubiminders assigned to clients. They oversee the employee experience, driving initiatives related to climate, career development, engagement, and well-being to retain highly skilled talent.
Responsibilities
Strategic Consulting: Partner closely with the Delivery Team and leadership to ensure alignment between business strategy, client needs, and employee experience.
Climate and Culture: Conduct quick surveys, check-ins, and 1:1s with Ubiminders to gauge satisfaction, engagement, and potential climate risks, proposing proactive actions.
Career and Development: Lead career development checkpoints and Individual Development Plans (IDPs), supporting technical and behavioral growth in collaboration with Project Managers and clients.
Strategic Retention: Identify turnover or demotivation risks (i.e., burnout, alignment issues, external job searches) and devise rapid, effective action plans with the Delivery Team.
Well-being and Engagement: Drive initiatives for inclusivity, well-being, cultural events, and other activities to reinforce the Ubi culture.
Change Management: Support Ubiminders in client transitions, project changes, or organizational adjustments, ensuring smooth adaptation and minimizing disengagement risks.
Data Analysis: Utilize metrics related to climate, turnover, engagement, and performance to generate strategic reports and aid decision-making.
Compliance and Best Practices: Ensure all People processes align with internal policies, Ubi culture, and industry best practices.
Requirements
Experience: Minimum of 5 years in HR Business Partner roles, preferably in technology companies and agile environments.
Education: Bachelor's degree in Psychology, Business Administration, Human Resources, or related fields. Post-graduate studies in People Management, Coaching, or Organizational Development are advantageous.
Languages: Minimum B2-level English proficiency for interactions with North American clients.
Skills and Competencies
Strong communication and interpersonal skills.
Active listening and empathy to build trust with Ubiminders.
Strategic vision coupled with practical execution capability.
Influencing and negotiating with various stakeholders (Ubiminders, Project Managers, clients, CEO).
Analytical ability to interpret data and suggest evidence-based solutions.
Agility and initiative in proposing quick, effective actions in risk situations.
Desired Qualifications
Experience in technology companies or high-growth environments.
Certifications or courses in HR Business Partnering, Coaching, Conflict Mediation, or People Analytics.
International exposure or experience in multicultural settings is a plus.