Prime, Client Services, Associate
San Francisco, USA
Full time
Office
Compensation is not specified
Role
Customer Success Manager
Description
The leading provider of digital asset solutions, BitGo delivers various services such as custody, wallets, staking, trading, financing, and settlement from regulated cold storage. Established in 2013, BitGo focuses on empowering clients to traverse the digital asset landscape securely. Serving numerous institutions globally, BitGo caters to many top industry names, exchanges, and platforms, as well as millions of retail investors. Facilitating a significant volume of Bitcoin network transactions, BitGo stands as the largest independent digital asset custodian and staking provider globally.
The Prime team at BitGo operates as a high-performing group supporting institutional trading, lending, and borrowing clients in collaboration with Trust custody, compliance, sales, finance, and accounting teams. Comprising skilled professionals with backgrounds in traditional and crypto-finance, the team is dedicated to streamlining operational services.
Responsibilities:
- Manage trade and settlement workflows, including trade entry, asset transfers, reporting, and reconciliation for BitGo Prime.
- Collaborate with the business team to ensure optimum funding levels across various trading venues.
- Act as the primary contact for operational inquiries related to trading or financing.
- Drive process enhancements, identify gaps, propose improvements, and automate tasks.
- Support testing activities for system upgrades.
- Generate regular reports for internal and external stakeholders.
- Assist the Sales and Client Services team in onboarding new counterparties.
- Identify operational risks, implement control measures, and document policies and procedures.
- Collaborate with the product/engineering team to enhance services.
- Foster and maintain relationships with clients, exchanges, liquidity providers, and third-party entities.
- Stay informed about market trends, opportunities, risks, and ongoing projects in the digital asset industry.
Skills and Experience:
BitGo seeks individuals passionate about their work, demonstrating ownership, transparency, and collaborative spirit to contribute to the company's success.
- Strong attention to detail and organizational skills.
- Effective communication and interpersonal abilities.
- Analytical skills with a grasp of asset flows and procedures.
- Previous middle or back-office experience in financial services.
- Experience in client management is advantageous.
- Ability to manage multiple priorities in a fast-paced startup environment.
- Proficiency in Excel or Google Sheets; familiarity with macro programming is beneficial.
- Genuine interest in financial services and cryptocurrency.
- Bachelor's degree or equivalent practical experience.
Reasons to Join BitGo:
Transforming financial markets requires vision, innovation, collaboration, and a drive to excel. BitGo invites individuals who bring new perspectives, problem-solving skills, and a desire to be part of groundbreaking changes.
Benefits at BitGo include:
- Competitive salary, bonus, and stock options.
- Comprehensive health insurance for employees and dependents.
- Company-matched 401k contributions.
- Paid parental leave and vacation.
- Commuter benefits and catered meals.
- Comfortable work environment with necessary equipment.
- Supportive team and innovative startup culture.
Join BitGo to be a part of revolutionizing investing in the rapidly evolving world of cryptocurrencies.
Pay Transparency Note: Depending on your level and location, the typical compensation for this role ranges from $100,000 to $115,000 USD base salary, including equity, a performance bonus, and specified benefits.
Skills Required
BitGo
Website
www.bitgo.comCompany size
Not specified
Location
United States
Description
BitGo provides regulated custody, financial services, and core infrastructure for investors and builders alike.
Iron Key Capital
Venture Fellow (Part-Time, Remote)
Part time
Remote
About Iron Key Capital:
Iron Key Capital is an investment firm specializing in liquid and venture opportunities in the crypto space. We invest in pre-seed and seed-stage Web3 startups focused on enterprise adoption of utility-driven digital assets. Additionally, we operate a blockchain innovation lab and incubate startups within the Web3 infrastructure sector. Backed by 200+ LPs globally, Iron Key deploys over $1M annually.
Role Overview:
The Venture Fellow program is an 8-week, part-time, remote opportunity designed for individuals eager to develop their skills in venture capital and angel investing. Fellows will gain hands-on experience in early-stage investing, including deal sourcing, due diligence, and pitching investment opportunities.
This program is ideal for aspiring investors, founders, or professionals exploring a career shift into venture capital. Fellows will work closely with seasoned venture capitalists and gain access to Iron Key’s investor community to learn best practices in the field.
Key Responsibilities:
Identify and evaluate early-stage investment opportunities in the Web3 ecosystem.
Conduct market research and due diligence on potential investments.
Collaborate with the Iron Key team on deal sourcing and portfolio management.
Engage with investors and team members to develop investment strategies.
Contribute to thought leadership on topics related to venture capital and Web3 innovation.
Qualifications:
Strong analytical and problem-solving skills to evaluate investment opportunities.
Excellent communication and interpersonal skills for engaging with team members and stakeholders.
Experience in Web3, AI, or related technologies is preferred.
Involvement in startups, entrepreneurial ecosystems, or Web3 communities is a plus.
Aspiring to transition into venture capital or professionalize angel investing skills.
Bonus: Previous experience as a founder or working within early-stage startups.
Program Details:
Duration: 8 weeks (part-time)
Location: Remote
Compensation: Competitive, based on experience
How to Apply:
Submit your application through this link:
https://airtable.com/appfCDlkorF5FL3VZ/pagnjuRX1A7gZjBGc/form
Additional Information:
This program is designed to take the guesswork out of breaking into venture capital or professionalizing angel investing. Successful Fellows may have opportunities to advance into Venture Partner or Core Contributor roles at Iron Key.
Iron Key Capital is an investment firm specializing in liquid and venture opportunities in the crypto space. We invest in pre-seed and seed-stage Web3 startups focused on enterprise adoption of utility-driven digital assets. Additionally, we operate a blockchain innovation lab and incubate startups within the Web3 infrastructure sector. Backed by 200+ LPs globally, Iron Key deploys over $1M annually.
Role Overview:
The Venture Fellow program is an 8-week, part-time, remote opportunity designed for individuals eager to develop their skills in venture capital and angel investing. Fellows will gain hands-on experience in early-stage investing, including deal sourcing, due diligence, and pitching investment opportunities.
This program is ideal for aspiring investors, founders, or professionals exploring a career shift into venture capital. Fellows will work closely with seasoned venture capitalists and gain access to Iron Key’s investor community to learn best practices in the field.
Key Responsibilities:
Identify and evaluate early-stage investment opportunities in the Web3 ecosystem.
Conduct market research and due diligence on potential investments.
Collaborate with the Iron Key team on deal sourcing and portfolio management.
Engage with investors and team members to develop investment strategies.
Contribute to thought leadership on topics related to venture capital and Web3 innovation.
Qualifications:
Strong analytical and problem-solving skills to evaluate investment opportunities.
Excellent communication and interpersonal skills for engaging with team members and stakeholders.
Experience in Web3, AI, or related technologies is preferred.
Involvement in startups, entrepreneurial ecosystems, or Web3 communities is a plus.
Aspiring to transition into venture capital or professionalize angel investing skills.
Bonus: Previous experience as a founder or working within early-stage startups.
Program Details:
Duration: 8 weeks (part-time)
Location: Remote
Compensation: Competitive, based on experience
How to Apply:
Submit your application through this link:
https://airtable.com/appfCDlkorF5FL3VZ/pagnjuRX1A7gZjBGc/form
Additional Information:
This program is designed to take the guesswork out of breaking into venture capital or professionalizing angel investing. Successful Fellows may have opportunities to advance into Venture Partner or Core Contributor roles at Iron Key.
Iron Key Capital
Venture Scout
Full time
Remote
Venture Scout (Part-Time, Remote) - Iron Key Capital
Location: Remote (Global)
About Iron Key Capital:
Iron Key Capital is an investment firm specializing in liquid and venture opportunities in the crypto space. We invest in pre-seed and seed-stage Web3 startups focused on enterprise adoption of utility-driven digital assets. Additionally, we operate a blockchain innovation lab and incubate startups within the Web3 infrastructure sector. Backed by 200+ LPs globally, Iron Key deploys over $1M annually.
Role Overview:
The Venture Fellow program is an 8-week, part-time, remote opportunity designed for individuals eager to develop their skills in venture capital and angel investing. Fellows will gain hands-on experience in early-stage investing, including deal sourcing, due diligence, and pitching investment opportunities.
This program is ideal for aspiring investors, founders, or professionals exploring a career shift into venture capital. Fellows will work closely with seasoned venture capitalists and gain access to Iron Key’s investor community to learn best practices in the field.
Key Responsibilities:
Identify and evaluate early-stage investment opportunities in the Web3 ecosystem.
Conduct market research and due diligence on potential investments.
Collaborate with the Iron Key team on deal sourcing and portfolio management.
Engage with investors and team members to develop investment strategies.
Contribute to thought leadership on topics related to venture capital and Web3 innovation.
Qualifications:
Strong analytical and problem-solving skills to evaluate investment opportunities.
Excellent communication and interpersonal skills for engaging with team members and stakeholders.
Experience in Web3, AI, or related technologies is preferred.
Involvement in startups, entrepreneurial ecosystems, or Web3 communities is a plus.
Aspiring to transition into venture capital or professionalize angel investing skills.
Bonus: Previous experience as a founder or working within early-stage startups.
Program Details:
Duration: 8 weeks (part-time)
Location: Remote
Compensation: Competitive, based on experience
How to Apply:
Submit your application through this link:
https://airtable.com/appfCDlkorF5FL3VZ/pagnjuRX1A7gZjBGc/form
Additional Information:
This program is designed to take the guesswork out of breaking into venture capital or professionalizing angel investing. Successful Fellows may have opportunities to advance into Venture Partner or Core Contributor roles at Iron Key.
Location: Remote (Global)
About Iron Key Capital:
Iron Key Capital is an investment firm specializing in liquid and venture opportunities in the crypto space. We invest in pre-seed and seed-stage Web3 startups focused on enterprise adoption of utility-driven digital assets. Additionally, we operate a blockchain innovation lab and incubate startups within the Web3 infrastructure sector. Backed by 200+ LPs globally, Iron Key deploys over $1M annually.
Role Overview:
The Venture Fellow program is an 8-week, part-time, remote opportunity designed for individuals eager to develop their skills in venture capital and angel investing. Fellows will gain hands-on experience in early-stage investing, including deal sourcing, due diligence, and pitching investment opportunities.
This program is ideal for aspiring investors, founders, or professionals exploring a career shift into venture capital. Fellows will work closely with seasoned venture capitalists and gain access to Iron Key’s investor community to learn best practices in the field.
Key Responsibilities:
Identify and evaluate early-stage investment opportunities in the Web3 ecosystem.
Conduct market research and due diligence on potential investments.
Collaborate with the Iron Key team on deal sourcing and portfolio management.
Engage with investors and team members to develop investment strategies.
Contribute to thought leadership on topics related to venture capital and Web3 innovation.
Qualifications:
Strong analytical and problem-solving skills to evaluate investment opportunities.
Excellent communication and interpersonal skills for engaging with team members and stakeholders.
Experience in Web3, AI, or related technologies is preferred.
Involvement in startups, entrepreneurial ecosystems, or Web3 communities is a plus.
Aspiring to transition into venture capital or professionalize angel investing skills.
Bonus: Previous experience as a founder or working within early-stage startups.
Program Details:
Duration: 8 weeks (part-time)
Location: Remote
Compensation: Competitive, based on experience
How to Apply:
Submit your application through this link:
https://airtable.com/appfCDlkorF5FL3VZ/pagnjuRX1A7gZjBGc/form
Additional Information:
This program is designed to take the guesswork out of breaking into venture capital or professionalizing angel investing. Successful Fellows may have opportunities to advance into Venture Partner or Core Contributor roles at Iron Key.
Iron Key Capital
Venture Analyst
Full time
Remote
Venture Analyst (Part-Time, Remote) - Iron Key Capital
Location: Remote (Global)
About Iron Key Capital:
Iron Key Capital is an investment firm specializing in liquid and venture opportunities in the crypto space. We invest in pre-seed and seed-stage Web3 startups focused on enterprise adoption of utility-driven digital assets. Additionally, we operate a blockchain innovation lab and incubate startups within the Web3 infrastructure sector. Backed by 200+ LPs globally, Iron Key deploys over $1M annually.
Role Overview:
The Venture Analyst is an 8-week, part-time, remote opportunity designed for individuals eager to develop their skills in venture capital and angel investing. Fellows will gain hands-on experience in early-stage investing, including deal sourcing, due diligence, and pitching investment opportunities.
This program is ideal for aspiring investors, founders, or professionals exploring a career shift into venture capital. Fellows will work closely with seasoned venture capitalists and gain access to Iron Key’s investor community to learn best practices in the field.
Key Responsibilities:
Identify and evaluate early-stage investment opportunities in the Web3 ecosystem.
Conduct market research and due diligence on potential investments.
Collaborate with the Iron Key team on deal sourcing and portfolio management.
Engage with investors and team members to develop investment strategies.
Contribute to thought leadership on topics related to venture capital and Web3 innovation.
Qualifications:
Strong analytical and problem-solving skills to evaluate investment opportunities.
Excellent communication and interpersonal skills for engaging with team members and stakeholders.
Experience in Web3, AI, or related technologies is preferred.
Involvement in startups, entrepreneurial ecosystems, or Web3 communities is a plus.
Aspiring to transition into venture capital or professionalize angel investing skills.
Bonus: Previous experience as a founder or working within early-stage startups.
Program Details:
Duration: 8 weeks (part-time)
Location: Remote
Compensation: Competitive, based on experience
How to Apply:
Submit your application through this link:
https://airtable.com/appfCDlkorF5FL3VZ/pagnjuRX1A7gZjBGc/form
Additional Information:
This program is designed to take the guesswork out of breaking into venture capital or professionalizing angel investing. Successful Fellows may have opportunities to advance into Venture Partner or Core Contributor roles at Iron Key.
Location: Remote (Global)
About Iron Key Capital:
Iron Key Capital is an investment firm specializing in liquid and venture opportunities in the crypto space. We invest in pre-seed and seed-stage Web3 startups focused on enterprise adoption of utility-driven digital assets. Additionally, we operate a blockchain innovation lab and incubate startups within the Web3 infrastructure sector. Backed by 200+ LPs globally, Iron Key deploys over $1M annually.
Role Overview:
The Venture Analyst is an 8-week, part-time, remote opportunity designed for individuals eager to develop their skills in venture capital and angel investing. Fellows will gain hands-on experience in early-stage investing, including deal sourcing, due diligence, and pitching investment opportunities.
This program is ideal for aspiring investors, founders, or professionals exploring a career shift into venture capital. Fellows will work closely with seasoned venture capitalists and gain access to Iron Key’s investor community to learn best practices in the field.
Key Responsibilities:
Identify and evaluate early-stage investment opportunities in the Web3 ecosystem.
Conduct market research and due diligence on potential investments.
Collaborate with the Iron Key team on deal sourcing and portfolio management.
Engage with investors and team members to develop investment strategies.
Contribute to thought leadership on topics related to venture capital and Web3 innovation.
Qualifications:
Strong analytical and problem-solving skills to evaluate investment opportunities.
Excellent communication and interpersonal skills for engaging with team members and stakeholders.
Experience in Web3, AI, or related technologies is preferred.
Involvement in startups, entrepreneurial ecosystems, or Web3 communities is a plus.
Aspiring to transition into venture capital or professionalize angel investing skills.
Bonus: Previous experience as a founder or working within early-stage startups.
Program Details:
Duration: 8 weeks (part-time)
Location: Remote
Compensation: Competitive, based on experience
How to Apply:
Submit your application through this link:
https://airtable.com/appfCDlkorF5FL3VZ/pagnjuRX1A7gZjBGc/form
Additional Information:
This program is designed to take the guesswork out of breaking into venture capital or professionalizing angel investing. Successful Fellows may have opportunities to advance into Venture Partner or Core Contributor roles at Iron Key.
Iron Key Capital
Venture Fellow
Full time
Remote
Venture Fellow (Part-Time, Remote) - Iron Key Capital
Location: Remote (Global)
About Iron Key Capital:
Iron Key Capital is an investment firm specializing in liquid and venture opportunities in the crypto space. We invest in pre-seed and seed-stage Web3 startups focused on enterprise adoption of utility-driven digital assets. Additionally, we operate a blockchain innovation lab and incubate startups within the Web3 infrastructure sector. Backed by 200+ LPs globally, Iron Key deploys over $1M annually.
Role Overview:
The Venture Fellow program is an 8-week, part-time, remote opportunity designed for individuals eager to develop their skills in venture capital and angel investing. Fellows will gain hands-on experience in early-stage investing, including deal sourcing, due diligence, and pitching investment opportunities.
This program is ideal for aspiring investors, founders, or professionals exploring a career shift into venture capital. Fellows will work closely with seasoned venture capitalists and gain access to Iron Key’s investor community to learn best practices in the field.
Key Responsibilities:
Identify and evaluate early-stage investment opportunities in the Web3 ecosystem.
Conduct market research and due diligence on potential investments.
Collaborate with the Iron Key team on deal sourcing and portfolio management.
Engage with investors and team members to develop investment strategies.
Contribute to thought leadership on topics related to venture capital and Web3 innovation.
Qualifications:
Strong analytical and problem-solving skills to evaluate investment opportunities.
Excellent communication and interpersonal skills for engaging with team members and stakeholders.
Experience in Web3, AI, or related technologies is preferred.
Involvement in startups, entrepreneurial ecosystems, or Web3 communities is a plus.
Aspiring to transition into venture capital or professionalize angel investing skills.
Bonus: Previous experience as a founder or working within early-stage startups.
Program Details:
Duration: 8 weeks (part-time)
Location: Remote
Compensation: Competitive, based on experience
How to Apply:
Submit your application through humaira@ironkeycapital.com
Additional Information:
This program is designed to take the guesswork out of breaking into venture capital or professionalizing angel investing. Successful Fellows may have opportunities to advance into Venture Partner or Core Contributor roles at Iron Key.
Location: Remote (Global)
About Iron Key Capital:
Iron Key Capital is an investment firm specializing in liquid and venture opportunities in the crypto space. We invest in pre-seed and seed-stage Web3 startups focused on enterprise adoption of utility-driven digital assets. Additionally, we operate a blockchain innovation lab and incubate startups within the Web3 infrastructure sector. Backed by 200+ LPs globally, Iron Key deploys over $1M annually.
Role Overview:
The Venture Fellow program is an 8-week, part-time, remote opportunity designed for individuals eager to develop their skills in venture capital and angel investing. Fellows will gain hands-on experience in early-stage investing, including deal sourcing, due diligence, and pitching investment opportunities.
This program is ideal for aspiring investors, founders, or professionals exploring a career shift into venture capital. Fellows will work closely with seasoned venture capitalists and gain access to Iron Key’s investor community to learn best practices in the field.
Key Responsibilities:
Identify and evaluate early-stage investment opportunities in the Web3 ecosystem.
Conduct market research and due diligence on potential investments.
Collaborate with the Iron Key team on deal sourcing and portfolio management.
Engage with investors and team members to develop investment strategies.
Contribute to thought leadership on topics related to venture capital and Web3 innovation.
Qualifications:
Strong analytical and problem-solving skills to evaluate investment opportunities.
Excellent communication and interpersonal skills for engaging with team members and stakeholders.
Experience in Web3, AI, or related technologies is preferred.
Involvement in startups, entrepreneurial ecosystems, or Web3 communities is a plus.
Aspiring to transition into venture capital or professionalize angel investing skills.
Bonus: Previous experience as a founder or working within early-stage startups.
Program Details:
Duration: 8 weeks (part-time)
Location: Remote
Compensation: Competitive, based on experience
How to Apply:
Submit your application through humaira@ironkeycapital.com
Additional Information:
This program is designed to take the guesswork out of breaking into venture capital or professionalizing angel investing. Successful Fellows may have opportunities to advance into Venture Partner or Core Contributor roles at Iron Key.
Iron Key Capital
Entrepreneur in Residence (EIR) – Crypto, Web3 & AI
Full time
Remote
Entrepreneur in Residence (EIR) – Crypto, Web3 & AI
📍 Remote | 3-Month Contract
🚀 About Iron Key & Iron Key Capital
Iron Key, backed by Iron Key Capital, is a venture community and investment firm focused on liquid and venture opportunities in crypto, Web3, and AI. Our mission is to invest in and support Pre-Seed and Seed-stage startups, equipping founders and investors with the tools and knowledge they need to succeed.
We operate a blockchain innovation lab and incubate startups in venture infrastructure, fintech, IP ownership, and application development. Iron Key Capital is backed by 200+ global LPs, deploying $1M+ annually into emerging opportunities.
📢 The Opportunity: Entrepreneur in Residence (EIR)
We are seeking a technical co-founder or EIR to help bring a newly incubated venture infrastructure product to market. This is a 3-month remote contract role, ideal for builders with Web3 and AI experience who want to launch a company with hands-on support.
Iron Key has developed proprietary AI tools for internal workflows and is exploring opportunities to externalize these as software-based consulting services or standalone software products. As an EIR, you’ll play a critical role in shaping, launching, and scaling these innovations.
🔹 Key Responsibilities
Lead Startup Development – Take an incubated idea from concept to market launch.
Drive Innovation – Bring your own venture idea or work on an existing Iron Key product.
Strategic Execution – Develop and implement growth strategies.
Hands-on AI & Web3 Work – Build and iterate on cutting-edge solutions in AI and blockchain.
Leverage Resources – Work alongside investors, advisors, and a global network to accelerate your startup.
🎯 What We’re Looking For
Proven entrepreneurial experience – Ideally, you’ve built a startup before (even if it failed).
Deep Web3 or AI expertise – Hands-on experience in AI, blockchain, or fintech is a must.
Strong problem-solving mindset – Ability to pivot, adapt, and execute in fast-changing environments.
Leadership & Vision – You’re a self-starter who can drive a business forward.
🔥 Why Join Iron Key?
Founder-Centric Program – Hands-on support to launch a company.
Unmatched Network – Access to top investors, mentors, and builders in crypto and AI.
Long-Term Value – Lifetime membership in the Iron Key community & alumni network.
Fundraising Support – Get exposure to global investors and funding opportunities.
📩 Apply Now
If you're ready to build and scale a new venture, apply here:
👉 https://airtable.com/appfCDlkorF5FL3VZ/paggWhwbIDwnmlzlK/form
📍 Remote | 3-Month Contract
🚀 About Iron Key & Iron Key Capital
Iron Key, backed by Iron Key Capital, is a venture community and investment firm focused on liquid and venture opportunities in crypto, Web3, and AI. Our mission is to invest in and support Pre-Seed and Seed-stage startups, equipping founders and investors with the tools and knowledge they need to succeed.
We operate a blockchain innovation lab and incubate startups in venture infrastructure, fintech, IP ownership, and application development. Iron Key Capital is backed by 200+ global LPs, deploying $1M+ annually into emerging opportunities.
📢 The Opportunity: Entrepreneur in Residence (EIR)
We are seeking a technical co-founder or EIR to help bring a newly incubated venture infrastructure product to market. This is a 3-month remote contract role, ideal for builders with Web3 and AI experience who want to launch a company with hands-on support.
Iron Key has developed proprietary AI tools for internal workflows and is exploring opportunities to externalize these as software-based consulting services or standalone software products. As an EIR, you’ll play a critical role in shaping, launching, and scaling these innovations.
🔹 Key Responsibilities
Lead Startup Development – Take an incubated idea from concept to market launch.
Drive Innovation – Bring your own venture idea or work on an existing Iron Key product.
Strategic Execution – Develop and implement growth strategies.
Hands-on AI & Web3 Work – Build and iterate on cutting-edge solutions in AI and blockchain.
Leverage Resources – Work alongside investors, advisors, and a global network to accelerate your startup.
🎯 What We’re Looking For
Proven entrepreneurial experience – Ideally, you’ve built a startup before (even if it failed).
Deep Web3 or AI expertise – Hands-on experience in AI, blockchain, or fintech is a must.
Strong problem-solving mindset – Ability to pivot, adapt, and execute in fast-changing environments.
Leadership & Vision – You’re a self-starter who can drive a business forward.
🔥 Why Join Iron Key?
Founder-Centric Program – Hands-on support to launch a company.
Unmatched Network – Access to top investors, mentors, and builders in crypto and AI.
Long-Term Value – Lifetime membership in the Iron Key community & alumni network.
Fundraising Support – Get exposure to global investors and funding opportunities.
📩 Apply Now
If you're ready to build and scale a new venture, apply here:
👉 https://airtable.com/appfCDlkorF5FL3VZ/paggWhwbIDwnmlzlK/form