Prime, Client Services, Associate

The leading provider of digital asset solutions, BitGo delivers various services such as custody, wallets, staking, trading, financing, and settlement from regulated cold storage. Established in 2013, BitGo focuses on empowering clients to traverse the digital asset landscape securely. Serving numerous institutions globally, BitGo caters to many top industry names, exchanges, and platforms, as well as millions of retail investors. Facilitating a significant volume of Bitcoin network transactions, BitGo stands as the largest independent digital asset custodian and staking provider globally.

The Prime team at BitGo operates as a high-performing group supporting institutional trading, lending, and borrowing clients in collaboration with Trust custody, compliance, sales, finance, and accounting teams. Comprising skilled professionals with backgrounds in traditional and crypto-finance, the team is dedicated to streamlining operational services.

Responsibilities:

• Manage trade and settlement workflows, including trade entry, asset transfers, reporting, and reconciliation for BitGo Prime.
• Collaborate with the business team to ensure optimum funding levels across various trading venues.
• Act as the primary contact for operational inquiries related to trading or financing.
• Drive process enhancements, identify gaps, propose improvements, and automate tasks.
• Support testing activities for system upgrades.
• Generate regular reports for internal and external stakeholders.
• Assist the Sales and Client Services team in onboarding new counterparties.
• Identify operational risks, implement control measures, and document policies and procedures.
• Collaborate with the product/engineering team to enhance services.
• Foster and maintain relationships with clients, exchanges, liquidity providers, and third-party entities.
• Stay informed about market trends, opportunities, risks, and ongoing projects in the digital asset industry.

Skills and Experience:

BitGo seeks individuals passionate about their work, demonstrating ownership, transparency, and collaborative spirit to contribute to the company's success.

• Strong attention to detail and organizational skills.
• Effective communication and interpersonal abilities.
• Analytical skills with a grasp of asset flows and procedures.
• Previous middle or back-office experience in financial services.
• Experience in client management is advantageous.
• Ability to manage multiple priorities in a fast-paced startup environment.
• Proficiency in Excel or Google Sheets; familiarity with macro programming is beneficial.
• Genuine interest in financial services and cryptocurrency.
• Bachelor's degree or equivalent practical experience.

Reasons to Join BitGo:

Transforming financial markets requires vision, innovation, collaboration, and a drive to excel. BitGo invites individuals who bring new perspectives, problem-solving skills, and a desire to be part of groundbreaking changes.

Benefits at BitGo include:

• Competitive salary, bonus, and stock options.
• Comprehensive health insurance for employees and dependents.
• Company-matched 401k contributions.
• Paid parental leave and vacation.
• Commuter benefits and catered meals.
• Comfortable work environment with necessary equipment.
• Supportive team and innovative startup culture.

Join BitGo to be a part of revolutionizing investing in the rapidly evolving world of cryptocurrencies.

Pay Transparency Note: Depending on your level and location, the typical compensation for this role ranges from $100,000 to $115,000 USD base salary, including equity, a performance bonus, and specified benefits.