Project Manager - Governance Team

Status
Cayman Islands
Full time
Remote
Compensation is not specified
Role
Project Manager
Description

About Arbitrum Foundation

The Arbitrum Foundation is focused on enhancing Ethereum scalability through innovative Layer 2 solutions. Its main product, Arbitrum One, operates as an Optimistic Rollup, facilitating faster and more cost-effective transactions while upholding Ethereum’s security and decentralization principles. The foundation supports developers in creating scalable and secure decentralized applications (dApps) using Arbitrum chains, offering adaptability in performance and cost-efficiency.

At the Arbitrum Foundation, values such as decentralization, innovation, and community are highly esteemed. The organization is dedicated to advancing decentralized finance and blockchain technology and is seeking individuals passionate about contributing to the next phase of the internet.


Position Summary

The Arbitrum Foundation is in search of an enthusiastic and methodical project manager adept at overseeing all internal and external projects within the foundation and ArbitrumDAO. The identified candidate should collaborate effectively with stakeholders from various entities, including community contributors, understanding that the role entails more than conventional project management within a single corporate structure.


Scope of Responsibilities

  • Collaborate with the Governance Team, contributors in ArbitrumDAO, and external stakeholders working on approved proposals.
  • Stay informed and engaged with matters concerning ArbitrumDAO, undertaking project management roles as needed to enhance the DAO’s daily operations.
  • Monitor all proposals in ArbitrumDAO and draft project plans for potential facilitation by the Arbitrum Foundation post-approval.
  • Employ agile methodologies to manage projects by the Governance Team and occasionally other teams within Arbitrum Foundation.
  • Create documentation to support transparency and reporting requirements between Arbitrum Foundation and ArbitrumDAO.
  • Regularly evaluate processes and optimize project management strategies to align with team dynamics for enhanced success.

Qualifications

  • Strong knowledge of decentralized autonomous organizations (DAOs), including governance structures and tools.
  • Comfortable grasping technical proposals and communicating effectively.
  • Exceptional communication skills to engage diverse stakeholders and facilitate productive discussions.
  • Analytical prowess to interpret governance data and develop actionable strategies.
  • Prior experience in DAOs or a similar liaison role is advantageous.

Additional Responsibilities

  • Cultivate strong relationships with ArbitrumDAO members.
  • Establish feedback mechanisms for community insights to improve project management processes.
  • Formulate and oversee projects aligning Arbium Foundation and DAO objectives.
  • Stay abreast of industry trends to provide valuable insights to ArbitrumDAO.

Desired Attributes

  • Self-driven and proactive in approach.
  • Advocate for decentralization and blockchain innovation.
  • Collaborative mindset for balancing multiple priorities effectively.
  • Enthusiastic about generating content for a broad community reach.

Benefits

The Arbitrum Foundation offers a comprehensive benefits package prioritizing wellbeing and includes remote work options, healthcare insurance, home office set-up allowance, wellbeing allowance, growth/education support, flexible time off, and a company-issued laptop.


The Arbitrum Foundation is committed to promoting diversity and inclusivity and is an equal opportunity employer. Discrimination based on various factors is strongly discouraged, and accommodations are available for all applicants throughout the recruitment process. Applicants are encouraged to apply even if they do not meet all requirements mentioned in the job description.


Connect with The Arbitrum Foundation: Twitter | Telegram | Discord | LinkedIn

Skills Required
Avatar
Arbitrum
Company size
Not specified
Location
United States
Description
Not specified
Status

More Full-time Jobs

Show more

Listing Business Development

City Of Manila, Philippines
City Of Manila, Philippines
Full time
Remote
About the Company:
Bitcastle is a cryptocurrency exchange platform which aims to create a new age of exchange where everyone can use it safely and have fun. As we expand and take a more active approach to global expansion, bitcastle is looking to hire a Full-Time Listing Business Development to drive growth by leading end-to-end sales initiatives and strategic collaborations in the blockchain and crypto sector, while coordinating cross-functional teams and staying ahead of market trends through continuous research and industry engagement.
About the Role:
- Identify new business opportunities, expand and execute strategic partnerships
- Look for new listing sales opportunities in Blockchain and crypto space
- Manage the listing sales pipeline, from researching, sourcing, contacting, negotiating, converting and following up with clients
- Liase and coordinate with marketing, product, customer support and operations teams to ensure smooth delivery of products
- Assess and monitor key indicators of cryptocurrency projects and evaluating the effectiveness of partnership and campaign initiatives
- Monitor market trends and conducting R&D in the cryptocurrency market
- Participate in overseas exhibitions and events as required and network with potential business partners
Requirements:
- Business level English
- Minimum 1 year of BD/sales experience in crypto/blockchain space
- Familiar with cryptocurrency or blockchain technology
- Capabilities of develop global customer relationships independently
- Good relationship with team and cross functional communication skill
- Fast learner, hard worker and team player
Ideal Candidate:
- Have a good sense of cooperation and working with a team
-Able to act independently and proactively
- Experience in customer negotiation
- Business level Japanese
3,500-4,000
Monthly
See details

Chief Technology Officer (Japanese Speaking)

Singapore
Singapore
Full time
Remote
Job description:
Bitcastle is a cryptocurrency exchange platform which aims to create a new age of exchange where everyone can use it safely and have fun. As we expand and take a more active approach to global expansion, bitcastle is looking to hire a Full-Time Japanese speaking Chief Technology Officer to lead our engineering team.As frequent communication with Japan and Vietnam entities is required, this role will require Japanese language proficiency and will be fully remote at the moment.
– Formulate strategy and establish the technical vision for the business
– Preparation of specifications and design documents for product development
– Project management of the development process, including quality control
– Define and refine engineering workflows, tech architecture and infrastructure 
– Build, develop, lead a world class engineering team
Requirements:
– Experience as a CTO or in a similar technology leadership role in cryptocurrency exchanges or brokerage firms.
– Strong leadership capabilities – with proven success of building, developing and leading an engineering team
– Experience in development using Python, PHP and NodeJS 
– Project management experience
– Business level English
– Business level Japanese language skills (JLPT N2 and above) to communicate with Japan and Vietnam entity without need for translator
Ideal Candidate:
– Has project management experience
– Has experience as CTO or similar role in a startup
– Knowledge and interest in cryptocurrency
Project Frameworks and Languages:
– Backend: nestJS(Node JS), Laravel (PHP),Python
– Database: Redis, My SQL
– Frontend: Vue JS
– Mobile: React Native, Android Native, Swift
– DevOps: Git, CI/CD, Docker, Jenkins, GitLabCD
– Cloud: AWS
 
 
15,000-20,000
Monthly
See details

Korean Growth Lead

Full time
Remote
Roles & ResponsibilitiesSynFutures is looking to hire a Korea Growth Lead assisting the management of local communities. Responsibilities include:Foster strategic partnerships on a regional scale, with a particular emphasis on marketing partners, key opinion leaders (KOLs), media networks, and web3 ecosystem projects. Continuously analyze performance and provide valuable feedback to enhance collaborative efforts.Proactively expand the user base, token holders, and communities prioritizing localized growth.Strategize and execute marketing schedules and events, meticulously measuring their effectiveness and return on investment (ROI).Develop and manage online community channels to facilitate effective communication and engagement.Solicit user and community feedback, acting as a liaison between the product manager, tech team, and community to drive continuous product improvements.RequirementsBachelor degree or above.At least 2-3 years experience in blockchain, cryptocurrency, or financial services, with a focus in marketing or business development.Language: Native Korean + English proficiency preferred. Other languages like Mandarin and Japanese are a plus.Passionate about blockchain and DeFi. Independently minded and self-motivated. For more details, please read: https://synfutures.notion.site/korea-growth-lead
4,200-6,700
Monthly
See details

KOL Business Development

City Of Manila, Philippines
City Of Manila, Philippines
Full time
Remote
About the Company
Bitcastle is a cryptocurrency exchange platform which aims to create a new age of exchange where everyone can use it safely and have fun. As we expand and take a more active approach to global expansion, bitcastle is looking to hire a Full-Time KOL Business Development to join our team.
 
About the Role
We are seeking a dynamic and results-driven KOL Business Development to drive user growth and enhance brand visibility for our exchange. In this role, you will be responsible for identifying, engaging, and nurturing relationships with local KOLs, influencers, communities, projects, and strategic partners to promote our platform.
- Identify and build relationships with local KOLs/influencers/, communities, projects, and other potential partners to promote the exchange in order to achieve user growth.
- As a representative of the exchange, to build and maintain a good relationship with KOLs and marketing channels to achieve long-term partnership
- Be responsible for the execution and performance of KOL marketing strategy, track and analyze results, and make adjustments to ensure optimal performance and maximum ROI.
- Stay updated with local industry developments trends, conduct market research and create strategies when required
- Attend events as a representative of the exchange when required, expand network and bring in more leads for the exchange
 
Requirements:
- Experience as KOL BD in similar companies/markets
- Understanding of cryptocurrency
- Fluent in English
 
Preferred Qualification:
- Japanese speaking proficiency
3,800-4,000
Monthly
See details

Customer Service Executive

City Of Manila, Philippines
City Of Manila, Philippines
Part time
Remote
About the Company
Bitcastle is a cryptocurrency exchange platform which aims to create a new age of exchange where everyone can use it safely and have fun. As we expand and take a more active approach to global expansion, bitcastle is looking to hire a Part- Time Customer Service Executive to join our team.
 
About the Role
The role involves managing customer inquiries, handling KYC processes, responding to emails, and monitoring messages across platforms like Telegram and WhatsApp. The ideal candidate will have strong Japanese language skills and a customer service background. This role will be fully remote.
- Handle customer inquiries via email and chat support.
- Support customer service operations, including but not limited to user research, handling enquiries, process withdrawal applications, KYC, bug reporting, Q&A updates.
- Understand policies and procedures of global customer support, adhere to policies set, ensuring high quality support is provided to users in accordance with global standard.
- Create and post customer announcements.
- Monitor and respond to messages on Telegram and WhatsApp.
- Provide support related to Forex and Crypto (knowledge is a plus).
- During business hours, in addition to responding to customer inquiries, you will be asked to perform tasks such as operating systems to create support-related systems or help center articles as needed, checking payment status, and editing or revising FAQ page
- Maintain a high level of professionalism in customer interactions.
- Adapt to potential future responsibilities, including chatbot and phone support.
- Work together and support other departments to report and solve any customer queries.
 
Requirements:
- Minimum 2 years of experience in customer service.
- Japanese language proficiency (mandatory).
- Ability to work 3 weekdays + 2 weekends (at least 1 weekend day required).
- Strong communication and interpersonal skills.
- Available to start immediately.
- Strong written and verbal communication skills.
- Must have a PC available for work (smartphones and iPads are not acceptable).
- Must have an internet environment with no data usage restrictions.
 
Preferred Qualification:
- Knowledge of Forex and Crypto.
 
8,500-8,800
Monthly
See details