Revenue Operations Manager

Who We Are

We are FalconX, a cutting-edge digital asset platform tailored for institutional clients. Our comprehensive services include trade execution, credit & treasury management, prime offering, and market making. With a global presence, innovative technology, and deep liquidity, we have facilitated transactions totaling $1 trillion. Committed to regulatory compliance, our products and services are highly trusted and built on industry-leading practices.

At FalconX, our team comprises engineers, product developers, institutional sales and trading leaders, operations specialists, and strategists. With backgrounds at renowned companies like Google, Apple, PayPal, Citadel, Bridgewater, and Goldman Sachs, our team embodies our core values: Think big, Drive bold outcomes, Be one team, Iterate with speed, Be an entrepreneur.

We place a strong emphasis on continual learning. While achieving results is crucial, we firmly believe that learning from both successes and failures is essential for sustained success. As an evolving industry, there are abundant opportunities for experimentation and growth, fostering learning and development within our team.

Overview

We are in search of a Manager of Revenue Operations to enhance our Revenue Operations function significantly. This pivotal role involves spearheading strategic initiatives, overseeing Salesforce operations, and managing a team composed of a Salesforce Architect, Salesforce Developer, and an SDR. The ideal candidate will possess a comprehensive background in Salesforce management, RevOps, territory management, sales enablement, and project management. They should also demonstrate a strong understanding of driving business growth through lead management and engagement. This role plays a critical part in FalconX's mission by executing strategic decisions based on robust data analysis and industry best practices.

The Manager of Revenue Operations will have the opportunity to autonomously lead the core Revenue Operations functions, engaging collaboratively with senior leadership across the organization.

Key Role Responsibilities

Salesforce Management

• Oversee Salesforce Operations accounting for a significant chunk of day-to-day responsibilities.
• Provide supervision and mentorship to a Salesforce Architect and Salesforce Developer.
• Ensure the effective handling of the Salesforce request backlog.
• Develop and optimize a reliable system for request intake and prioritization.
• Act as a leader for cross-functional stakeholders utilizing Salesforce for various needs such as Compliance and Product.
• Manage the collaboration between Salesforce requirements and other Revenue Function aspects.
• Supervise maintenance of Salesforce roles, profiles, public groups, and user licenses.
• Handle system licenses and contracts.
• Lead Salesforce training initiatives for the Revenue function.
• Manage overall Salesforce administration and system architecture, guiding system developers and architects according to business needs and priorities.

Revenue Operations

• Support critical Revenue Operations Projects, comprising a significant portion of daily responsibilities.
• Develop strategies for Revenue Function Operational and Organizational Models.
• Establish and oversee sales territories and rules of engagement.
• Structure and operate client-facing teams efficiently.
• Proactively identify and advance solutions for broader organizational challenges.
• Provide support in running weekly performance reviews for the revenue operations team.
• Assist in compensation modeling, quarterly revenue forecasting, and tracking revenue attainment.
• Contribute to onboarding initiatives and identify growth opportunities in the market.
• Collaborate with sales leaders to address training needs and enhance sales productivity.

Top-of-Funnel Growth

• Contribute to business growth initiatives at the early stages, forming a portion of regular duties.
• Lead Intake and Qualification, overseeing the SDR to drive top-of-funnel lead intake.
• Manage and execute the broader vision of the SDR function.
• Collaborate with Marketing for seamless top-of-funnel operations.
• Ensure smooth integration of Marketing systems with Salesforce.

Qualifications

• Bachelor's degree.
• Exceptional critical thinking skills comfortable with ambiguity.
• Strong analytical abilities to derive insights from data.
• Detail-oriented mindset focused on data accuracy and quality.
• Demonstrated capability in team management and mentorship.
• Excellent communication and collaboration skills.
• Proven ability to influence and drive projects proactively to completion.
• Results-driven approach with a proactive mindset.
• Proficiency in Salesforce administration and development.
• Experience in RevOps, territory management, and sales enablement.

This role offers a unique opportunity to drive significant impact through strategic oversight and operational excellence within Salesforce management and Revenue Operations. If you are a motivated professional keen on leveraging data and technology to fuel business success, we invite you to apply.

Compensation

The expected base pay range for this role is between $130,000-170,000 USD, alongside additional forms of compensation such as a performance-linked bonus, equity, and competitive benefits. Final compensation will be determined based on various factors like skills, experience, and qualifications.

Inclusivity Statement

FalconX is dedicated to fostering a diverse, inclusive, equitable, and safe workplace for all individuals. Our roles welcome applicants from diverse backgrounds, irrespective of missing some of the typical requirements or experiences listed. A commitment to providing equal opportunities is inherent to our recruitment process.

As an equal opportunity employer, FalconX does not discriminate based on various factors, including race, religion, gender, age, disability, veteran status, genetic information, or any other protected status as recognized by law. Applicants can request reasonable accommodations under applicable laws to ensure equal employment opportunities. Interested candidates requiring assistance during the application process can reach out to FalconX's People team via email.