VIP & Institutional Sales - MENA
Binance is a prominent entity in the global blockchain ecosystem known for operating the world's largest cryptocurrency exchange in terms of trading volume and user base. With a trusted reputation serving over 300 million individuals across 100+ nations, we excel in security, trading speed, liquidity, and a diverse selection of digital assets. Binance's offerings extend from trading and financial services to education, research, and institutional solutions, contributing to the development of a more inclusive financial landscape worldwide.
About Binance VIP & Institutional Team
The Binance VIP & Institutional Team, established by the largest digital asset exchange globally, specializes in providing digital asset solutions for VIP clients and institutions. Collaborating closely with various market participants like traders, hedge funds, investment banks, and more, our team aims to deliver top-tier services to influential figures within the crypto sphere.
As a member of our team, you will have the opportunity to engage with sophisticated trading clients and professionals in the trading and investment sector while expanding your client base in conjunction with Binance and a network of exceptional colleagues. Join our global team working remotely, spanning regions worldwide, affording you the chance to network with clients at unique events. If you thrive in a dynamic and high-pressure environment, we welcome your application.
Responsibilities
- Develop and nurture trust-based relationships with a portfolio of major clients (global institutional/VIP clients)
- Expand existing customer relationships through consistent communication and understanding their requirements
- Establish essential customer service protocols and systems, define management frameworks, and monitor the progress of key clients
- Conduct user behavior analysis, identify latent needs, compile key customer analytics reports, and collaborate across departments to offer optimal customer service solutions and product feedback
Requirements
- Previous sales experience with clear sales targets
- Proficiency in CRM tools
- Autonomy in a sales team setting, involvement with regional teams, and participation in events to attract new customers
- 3-10 years of experience in sales and client services within the international banking, investments, or FX sales sector
- Strong communication skills, adaptability, relationship-building proficiency, capability to function effectively under pressure
- Passion for the crypto industry with related experience being advantageous
- Fluency in English and Arabic to liaise with international partners and stakeholders
Why Binance
- Shape the future with a leading blockchain ecosystem
- Collaborate with a global, user-focused team of skilled professionals in a flat organizational structure
- Engage in unique and fast-paced projects with autonomy in an innovative environment
- Grow within a results-driven culture that offers career advancement and continuous learning
- Competitive salary and additional benefits
- Flexible work-from-home option
Binance upholds equal employment opportunity principles, recognizing that diversity is key to our success.
