Account Executive

ABOUT US

Localcoin was established in 2017 with its main office located in Toronto. Our mission is to simplify the process of buying and selling digital currencies to make it accessible to everyone. Partnering with leading corporate and franchised retail spaces, we aim to bring digital currency into the mainstream financial market. With a presence in Canada and Australia, Localcoin has emerged as the largest Bitcoin ATM provider in Canada and the second largest in Australia.

At Localcoin, we strongly believe in democratizing access to cryptocurrency and promoting understanding of blockchain technology among all individuals. Joining our rapidly growing team means becoming part of a dynamic and talented group who will support your career growth, learning, and development every step of the way.

If you are a proactive individual seeking to enhance your skills in a startup environment that values innovation, transparency, and team collaboration, we are excited to hear from you.

THE ROLE

Localcoin is currently seeking an Account Executive based in Sydney, Australia. The primary goal of this role is to cultivate and expand business relationships with existing and new clients, including both franchise and independent partners.

As an Account Executive at Localcoin, your responsibilities will include acquiring strategic retail locations to host Localcoin's Bitcoin Kiosks and other products. Additionally, you will be tasked with nurturing relationships with current retail partners and franchises, bolstering the Localcoin brand in Australia by securing new retail collaborations and increasing our market presence.

This position involves regular travel and demands a results-oriented mindset. If you are enthusiastic about digital currency and enjoy fostering business connections, come contribute to shaping the digital currency landscape with Localcoin.

WHAT YOU’LL BE DOING

• Securing premium retail spaces for Localcoin products at retail and franchise sites across Australia
• Managing the end-to-end sales process for product placement by collaborating with retailers, operations, and the marketing team
• Prospecting leads through outreach to current partners, cold-calling, and field visits
• Overseeing contract renewals with existing partners, including negotiations for optimal client retention
• Building and maintaining strong relationships with retail partners, ensuring regular interactions to enhance satisfaction and competitiveness
• Educating clients on the advantages of Localcoin products and services within retail locations
• Providing top-notch support to retail partners, addressing their concerns promptly and professionally
• Handling inquiries related to existing contracts with retail partners such as changes in ownership, terminal locations, or store renovations
• Identifying opportunities to expand business with current partners by understanding their needs and proposing effective solutions
• Collaborating with operations, sales, and finance teams to ensure coordination of changes with retail partners/contracts in Localcoin's internal systems
• Traveling to client locations for face-to-face meetings to understand client needs, address disputes, handle contract renewals, and conduct site audits
• Staying informed about client trends and information, including organizational structures, decision-makers, financials, and competitors
• Striving to meet monthly targets and key performance indicators (KPIs)

WHAT WE’RE LOOKING FOR

• At least 3 years of experience in B2B sales and account management
• Proficiency with CRM tools such as Salesforce, FreshDesk, or Hubspot
• Outgoing and customer-centric approach with a dedication to ensuring a positive experience for all Localcoin partners
• Strong skills in listening, negotiation, and problem-solving
• Excellent communication abilities for engaging with individuals via phone, in-person, or other communication channels
• Familiarity with Microsoft Office suite (Word, PowerPoint, Excel)
• Ability to thrive in an entrepreneurial, high-growth environment
• Demonstrated track record of meeting or exceeding quarterly targets
• Sound knowledge and interest in the cryptocurrency market
• Possession of a valid driver’s license and access to a vehicle

WHAT YOU’LL LOVE ABOUT US

• Competitive Salary
• Hybrid & Flexible Office Environment
• Opportunities for Professional Development
• Weekly in-office paid lunches
• Regular standups, demos, and monthly socials to foster alignment and connectivity within the team
• And more!

Localcoin is dedicated to creating a team that reflects diverse backgrounds, perspectives, and skills. We believe that our work improves as we become more inclusive and diverse. If you are ambitious and excel in your field, we welcome you as you are.

If you require any accommodations during the recruitment process, please inform your talent team or contact us via email.