Accounts Receivable Specialist
BitGo is a prominent digital asset financial services provider for institutional investors, offering liquidity, custody, and security solutions. Established in 2013, BitGo is known for introducing the multi-signature wallet and being the first digital asset company dedicated to serving institutional clients. The company engages in both centralized and decentralized finance, offering leading trading, lending, and borrowing services through its prime brokerage services and serving as the custodian for WBTC, a primary global stablecoin for Bitcoin. In 2020, BitGo launched BitGo Portfolio and Tax to provide clients with a comprehensive digital asset solution. Additionally, BitGo Trust Company was established in 2018 as the first qualified custodian specifically designed for storing digital assets. BitGo processes about 20% of global Bitcoin transactions and supports over 600 coins and tokens. The company's security and operational infrastructure support more than 1500 institutional clients in 50 countries, including regulated entities and top cryptocurrency exchanges and platforms. BitGo boasts backing from several well-known investors, including Goldman Sachs, Craft Ventures, Digital Currency Group, DRW, Galaxy Digital Ventures, Redpoint Ventures, and Valor Equity Partners.
We are currently seeking an Accounts Receivable Specialist for a hybrid role based in the San Francisco Bay Area (MWF in office). This position offers a rewarding opportunity for AR/Finance professionals to work within a leading crypto custodian and prime brokerage firm.
Responsibilities:
- Produce AR aging reports and review customers/partners' statements.
- Identify overdue accounts and initiate collections on overdue invoices to maintain a targeted Days Sales Outstanding (DSO) under 60 days.
- Nurture positive relationships with customers/partners while addressing any billing inquiries or disputes.
- Collaborate with Sales, Data Scientist, and Staking team to resolve discrepancies in billing and payments from customers/partners.
- Correspond with potentially delinquent customers and freeze or terminate accounts on Salesforce when necessary.
- Validate and process credit memos/rebates.
- Manage in-kind payment applications for partners and conduct weekly reconciliations.
- Execute month-end AR close procedures.
- Review customer contracts and opportunities in Salesforce.
- Generate manual invoices in NetSuite and Stripe.
- Assist in internal and external audit processes.
Requirements:
- At least 3 years of relevant Accounts Receivable experience.
- Proficiency in NetSuite.
- Proficient in Salesforce.
- Strong team player with excellent communication and listening skills.
- Detail-oriented, with a passion for accuracy and numbers.
- Degree or relevant certification in Accounting, Finance, or Business Administration.
- Interest in crypto/digital assets is desirable.
Why Join BitGo?
Bringing innovation, vision, technical expertise, and collaboration together is crucial to disrupt any industry. Join a team that embodies ownership, craftsmanship, and open communication to strive for excellence. We are seeking individuals who offer innovative problem-solving approaches and embrace taking risks to be a part of the team reshaping the world's financial markets.
Here are some benefits of working at BitGo:
- Competitive base salary, bonuses, and stock options.
- Full health insurance coverage for employees, partners, and dependents.
- Up to 4% 401k company match.
- Paid parental leave and vacation.
- Commuter/parking pass provided; conveniently located near Caltrain.
- Free custom meals and snacks.
- Tailored computer equipment and workspace furniture.
- Dynamic team and stimulating startup environment.
Join us in reshaping the financial services industry through cryptocurrencies. Be part of the team that revolutionizes investing.