Director of Human Resources
Job Summary:
CleanSpark, Inc. (CLSK) (NASDAQ: CLSK), a leading player in America's Bitcoin space, is on the lookout for dedicated individuals to join its team and contribute to the exciting world of digital assets, especially bitcoin. If you possess a strong interest in this field and excel in challenging environments, we welcome your application!
As part of our team at CleanSpark, you'll be actively involved in the global Bitcoin revolution, helping shape the future of sustainable mining practices. We provide a dynamic work environment with attractive benefits to enhance your overall well-being, including generous paid time off, comprehensive health and life insurance coverage, a 401k retirement plan, and more.
About CleanSpark:
CleanSpark (Nasdaq: CLSK) serves as America's Bitcoin Miner™, operating data centers powered primarily by low-carbon energy sources. We support Bitcoin, a crucial digital asset for financial empowerment, while prioritizing trust and transparency within our teams and the communities we engage with.
Responsibilities in Brief:
Strategic HR Leadership
Develop and deploy HR strategies and policies that align with organizational goals.
Address real-time business needs by offering effective HR solutions for enhanced performance.
Collaborate on enhancing organization structures and job designs to drive workforce productivity.
Keep track, analyze, and present key HR metrics to inform strategic decision-making.
Engage in planning and executing internal HR communication strategies with Corporate Communication.
Talent Acquisition and Development
Work closely with senior management to align staffing strategies with organizational goals.
Lead talent acquisition and retention efforts, promote continuous employee development.
Focus on recruitment to attract and retain top talent across the organization.
Develop and oversee training programs to enrich employee skills and career advancement.
Performance Management
Foster a culture of performance, collaboration, and respect within the organization.
Design and improve performance evaluation systems and compensation programs.
Guide managers on performance-related matters, linking annual merit increases to results.
Compliance
Ensure full compliance with regulatory standards, policies, and procedures.
Stay informed on legal developments and provide strategic guidance to stakeholders.
Collaborate with Legal and Compliance units to address legal matters within the company.
Qualifications and Requirements:
- Bachelor's degree in Human Resources, Business Administration, or a related field; Master's degree preferred.
- Minimum 7 years of progressing HR experience, including at least 3 years in a leadership capacity.
- Thorough knowledge of HR practices, labor laws, and regulations.
- Bonus: SHRM-CP or SHRM-SCP certification is highly desirable.
Core Skills and Capabilities:
- Excellent verbal and written communication abilities.
- Strong interpersonal and negotiation skills.
- Exceptional organizational prowess and attention to detail.
- Proven time management skills with a track record of meeting deadlines.
- Superior analytical and problem-solving proficiencies.
- Stellar supervisory and leadership skills.
- Adaptability to changing organizational and employee needs.
- Prioritization and delegation skills.
- Solid comprehension of employment laws and regulations.
- Proficiency in Microsoft Office Suite and HR software applications.
CleanSpark is an Equal Opportunity Employer committed to providing fair employment opportunities to all, without regard to race, color, religion, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other pertinent characteristic under federal, state, or local laws. This policy applies across all aspects of employment, including recruitment, hiring, promotion, termination, compensation, and training.
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Part-Time Support in Mexico | Chile | Colombia
Member Service Representative
Responsibilities:
- Provide excellent customer service to members over the phone, email, and in-person.
- Assist members with account inquiries, product information, and any issues or concerns they may have.
- Cross-sell and promote products and services to enhance member experience and increase sales.
- Process member transactions, including deposits, withdrawals, and loan applications.
- Maintain accurate member records and ensure all documentation is up to date.
- Assist in administrative tasks such as answering phones, filing, and data entry.
Requirements:
- Proven experience in customer service, sales and marketing, and administrative support.
- Strong interpersonal and communication skills.
- Ability to multitask and work efficiently in a fast-paced environment.
- Proficiency in using Microsoft Office Suite and other relevant software.
- Strong attention to detail and organizational skills.
If you have a passion for providing exceptional service, are comfortable working with a diverse group of members, and have the necessary skills to excel in this role, we encourage you to apply for the Member Service Representative position.
Appointment Setter
Key Responsibilities:
- Schedule appointments for the sales team
- Confirm appointments with customers via phone or email
- Maintain a high level of professionalism and customer service
- Handle administrative tasks related to scheduling and appointment setting
Required Skills:
- Strong customer service skills
- Proficient in admin support tasks
- Excellent communication skills, both written and verbal
- Ability to maintain a high level of accuracy and attention to detail
- Experience in writing and translation is a plus
If you are a proactive individual with excellent organizational skills and a passion for providing outstanding customer service, we encourage you to apply for this position. Join our team and contribute to the success of our sales department as an Appointment Setter.
Assistant Shop Manager
CleanSpark is seeking a dedicated Assistant Shop Manager to aid the Hardware Repair Manager in supervising staff and daily operations of the shop. This position involves maintaining team productivity, ensuring smooth scheduling, and providing necessary resources for technical staff. The Assistant Shop Manager plays a vital role in upholding a positive work environment in alignment with CleanSpark's objectives.
Key Duties:
Manage and oversee shop personnel, including Leads and Technicians, to guarantee adherence to corporate standards.
Play a key role in the recruitment process by conducting interviews and selecting suitable candidates for technician and lead roles.
Support staff performance through feedback, coaching, issue documentation, and escalation when needed.
Contribute to employee development and performance reviews by evaluating accomplishments, identifying areas for improvement, and designing development plans.
Supervise the onboarding and training of new employees to ensure their understanding of policies, safety regulations, and repair procedures.
Maintain consistency in adhering to Standard Operating Procedures (SOPs), workplace protocols, and safety measures.
Assist with logistics operations to ensure an adequate supply of tools, parts, and repair materials for seamless production.
Uphold a constructive work environment by addressing employee issues, boosting morale, and promoting teamwork.
Manage day-to-day personnel administrative tasks, including documentation and reporting.
Coordinate with Leads to align staff and workflow with operational targets and quality benchmarks.
Perform any additional tasks as assigned.
This position necessitates professionalism, effective communication, respect, and collaboration in a team-based and inclusive setting.
Basic Requirements:
High school diploma or GED equivalent.
2–4 years of supervisory or management experience.
Strong leadership skills, encompassing hiring, coaching, and performance evaluation.
Prior experience in managing employee relations and fostering a respectful work environment.
Proficiency in scheduling, recordkeeping, and administrative tasks.
Solid organizational skills with the ability to coordinate staffing, inventory levels, and production timelines.
Competent in managing employee concerns and performance matters with fairness and professionalism.
Excellent interpersonal and communication abilities with a focus on cross-departmental collaboration.
Proactive, reliable, and committed to fostering team morale and accountability.
Preferred Qualifications:
Associate or bachelor’s degree in business, operations, or related field.
Supervisory background in a repair, warehouse, or manufacturing environment.
Salary range: $65,000 - $75,000 per year
Please note that the role may involve tasks that require the operation of a company vehicle or travel to different job sites. Candidates must be insurable under CleanSpark's vehicle insurance policy. CleanSpark is an equal opportunity employer, providing equal employment opportunities to all individuals without regard to various characteristics protected by law.