Financial Accountant/ Manager (CIS)
Responsibilities
Oversee and manage posting activities in internal accounting systems Netsuite (Oracle) and 1C
Ensure the accuracy and compliance of all postings with IFRS, internal guidelines, and Kazakhstan regulations
Compile monthly closing reports using Netsuite
Timely submission of various tax reports such as VAT, CIT, WHT, and other regulatory requirements
Prepare reports for Statistic authorities and the National Bank
Participate in financial and tax audits as needed
Maintain control over proper and timely document archiving processes
Manage general ledger activities and oversee end-to-end month-end processing
Requirements
Minimum of 5 years of relevant work experience
Thorough understanding of IFRS and Tax codes
Preferably holding an Accounting degree such as DipIFR, ACCA, or CPA certification
Proficient in working with the 1C system with a willingness to learn Oracle
Experience from Big4 or other reputable accounting firms is advantageous
Proficiency in both Russian and English languages is essential
Strong communication skills and ability to collaborate effectively with key stakeholders
Possess an analytical mindset
![Avatar](https://uploads.laborx.com/company_logo/w0zdrrqjHoZ5A-YSWzc5NK6I-mIzwtpO.png)
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Sales manager (Crypto / Web3.0)
Due to active growth, we are looking for Sales manager with suitable experience in web3/crypto field.
It’s very important to be aware of all trends in the Crypto sphere and be ready to become an essential part of our ambitious team!
Location: remote, preferably location – Portugal or Europe (to participate and visit Crypto Conferences)
What You Will Be Doing:
Attracting new customers and developing relationships with current ones;
Planning and management of Sales Pipeline;
Development of commercial offers;
Sale of different types of ad, both incoming leads and through cold sales;
Requirements:
1+ years experience in sales (as a plus IT, crypto market);
Excellent English knowledge (B2+);
Communication skills: ability to communicate both externally (to senior executive clients) and internally (to key stakeholders) in a clear, compelling, and concise manner;
Good knowledge of web 3.0 and project evaluation experience (IDO, ICO, IEO, Launchpads);
Understanding of advertising metrics (CPC, CPM, CPA, CPL), ability to create advertising campaigns;
As a plus:
Knowledge of Russian;
You have a database of contacts and sales channels;
Excellent use of search tools and PowerPoint for presentation;
What we offer:
Competitive salary + % of sales;
Full-Time remote role;
Interesting high-load project and a team of professionals;
Paid leave and sick leave;
Build the best crypto analytical service with us for users from all over the world!
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Technical Key Account Manager (Web3)
Position Summary:
We are looking for a Technical Key Account Manager to join our BD & Commercial Department. This role is critical in managing, nurturing, and expanding our relationships with key accounts post-sales. The ideal candidate will have a strong technical background and be adept at understanding and addressing the needs of engineers and technical stakeholders within our client organizations.
Key Responsibilities:
Account Management: Maintain and develop relationships with key accounts, ensuring their ongoing satisfaction and success with our products and services.
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Technical Liaison: Act as the primary point of contact between the client and our technical teams, translating technical requirements and ensuring clear communication.
Customer Support: Provide after-sales support to key accounts, troubleshooting issues and ensuring timely resolution in collaboration with the support and technical teams.
Strategic Planning: Develop and implement account plans that outline short- and long-term strategies for client growth and retention.
Feedback Loop: Gather and relay customer feedback to the product development team to drive continuous improvement of our offerings.
Performance Metrics: Monitor and report on key account performance metrics, identifying areas for improvement and growth.
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Minimum of 3 years experience in key account management or a related role in the SaaS API industry.
Understanding of Web3 infrastructure, especially pertaining to the RPC business.
Strong technical know-how and the ability to understand and discuss Web3-specific software services and technical solutions with clients in the Web3 space.
In-depth understanding of Web3 including DeFi and Rollups.
Experience with CRM software like Hubspot or Salesforce.
Excellent communication and interpersonal skills.
Problem-solving mindset with a focus on customer satisfaction.
Bonus: Coding Experience.
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Benefits
What we offer:
Small, fully remote team with an office in Zug, Switzerland
Build the next generation of decentralised tech & become the infrastructure of the most promising dApps on Ethereum
Generous token vestings paid in the network’s native $GEL token
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Respond promptly to customer inquiries via phone, email, chat, or social media platforms.
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Guide customers through troubleshooting processes to resolve issues and ensure a positive resolution.
Issue Resolution:
Investigate and resolve customer complaints, concerns, or escalations promptly and effectively.
Escalate complex issues to appropriate teams or management for further assistance and resolution.
Communication:
Maintain a professional and courteous demeanor in all customer interactions.
Communicate with empathy and understanding to build rapport and trust with customers.
Follow up with customers to ensure that their inquiries or issues have been resolved satisfactorily.
Documentation:
Accurately document customer interactions, inquiries, and resolutions in the customer support system or CRM software.
Update customer accounts with relevant information and notes to facilitate seamless communication and follow-up.
Product Knowledge:
Develop and maintain a thorough understanding of company products, services, and policies.
Stay updated on product features, updates, and enhancements to provide accurate information to customers.
Team Collaboration:
Collaborate with other members of the customer support team to share knowledge, best practices, and insights.
Provide feedback to management regarding recurring issues, trends, or opportunities for improvement.
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