German Customer Service Agent
Estonia +3
Full time
Remote
Compensation is not specified
Role
Customer service
Description
Join our team at SwissBorg, a fintech company based in Switzerland, with offices in Lausanne, Lisbon, Tallinn, and London.
Our primary offering, the SwissBorg app, provides 730,000+ verified users with the best prices and liquidity for 16 fiat currencies and 45+ cryptocurrencies. Additionally, our app allows users to earn passive income through our Smart Yield account. With over $600 million worth of crypto assets held in the app, weekly volumes exceeding $250 million, and more than 33,000 Premium users, our community is rapidly expanding.
However, we are only beginning in our quest to democratize wealth management. We aim to build products that empower individuals worldwide to manage their crypto assets effortlessly. Whether you have one dollar or a million dollars in your portfolio, SwissBorg equips you with the best tools to learn about digital currencies and oversee your wealth.
Now, we invite you to be a part of our team and contribute to our mission. As a member of our team, your responsibilities will include:
- Familiarizing yourself with our product and the crypto world
- Trying out our app to better understand and relate to our users
- Providing exceptional customer service to our community members in English and either French or German (additional languages are a plus)
- Assisting users through email or chat-based communication
- Working in a 24/7 rotating shift pattern and having the flexibility to work remotely during night shifts when possible
- Efficiently organizing your daily work and completing occasional projects or project-based tasks
- Being a team player and collaborating with all members, as our community encompasses both users and staff
- Relaying important feedback to relevant teams
- Reporting any bugs to appropriate channels
- Being available to communicate with users when required in English and German
To be successful in this role, you should possess:
- Fluency in English and German, with proficiency in additional languages being advantageous
- Experience working in customer-centric and customer-facing environments
- Strong listening and reading skills to fully comprehend user inquiries
- The ability to find optimal solutions for user concerns and questions
- Adaptability to a dynamic environment, being open to daily development and improvement
- Tolerance, empathy, and problem-solving abilities to find win-win solutions
- Effective time management and punctuality
- Outside the box thinking
- An interest in FinTech and general tech savviness
- A proactiveness to improve processes and systems
- The capacity to evaluate situations and make optimal decisions in unexpected circumstances
- The ability to juggle multiple tasks independently with minimal supervision
- Knowledge of the Blockchain ecosystem is beneficial
As an incentive, we offer:
- Freedom to help build your dream company
- Learning opportunities from experts in finance, engineering, AI, psychology, and business
- A meritocratic BORG bonus system
- Flexible working hours
- 25 days of vacation, on top of local holidays
- Provision of a MacBook and cutting-edge tech stack to facilitate your best work
- Annual company and team retreats to foster further connection
- Continuous learning and development opportunities
If our job description resonates with you, even if you do not meet 100% of the requirements, we encourage you to apply. You may possess skills we didn't previously realize we needed.
At SwissBorg, we value diversity and believe that achieving the best outcomes requires a range of perspectives and backgrounds. We prioritize openness, curiosity, and inclusivity, recognizing that diverse teams create superior products and generate innovative ideas. We strongly encourage applications from individuals from all walks of life.
Please inform us of any personal requirements you may have to feel comfortable throughout the recruitment process. Your safety and well-being are important to us.
Stay up-to-date with the latest developments by visiting our blog and following our Careers Page, LinkedIn, and Twitter for regular updates about our company.
Skills Required
Swissborg
Website
swissborg.comCompany size
Not specified
Location
United States
Description
Dedicated to democratising wealth management by making it fun, fair and community-centric. Join us in building a new era of wealth management!
alex watson
Data Entry Clerk
Australia Plains, Australia +4
Australia Plains, Australia +4
Full time
Remote
We require a committed and attentive Remote Data Entry Specialist to proficiently manage data collection, analysis, and input for our online systems and social media platforms. This full-time remote position presents an exciting opportunity to become an integral part of our team
Precisely and efficiently inputting data into computer systems.
Thoroughly validating data for accuracy and completeness.
Ensuring the ongoing maintenance and updates of database information.
Updating and maintaining database information
Communicating with other departments to gather information
Keeping sensitive information confidential
Adhering to data privacy and security protocols
Supporting other administrative tasks as needed.
Requirements
Proven experience as a data entry clerk or similar role.
Excellent typing skills and proficiency in data entry software and tools.
Strong attention to detail and accuracy.
Ability to work independently and meet deadlines.
Good communication skills, both written and verbal.
High school diploma or equivalent; additional certifications in data entry or related fields are a plus.
Comfortable working remotely with reliable internet access and a quiet workspace.
An exceptional level of attention to detail and accuracy.
Ability to work effectively both independently and as part of a team.
Excellent organisational and time management capabilities.
Dedication to maintaining the highest standards of confidentiality.
Strong verbal and written communication skills.
Capacity to perform effectively under pressure and meet established deadlines
Benefits
Flexible remote work schedule.
Competitive compensation package.
Opportunities for career growth and advancement.
Supportive and collaborative work environment.
Please send an email to : hrteam@jobsolutionsai.online
with the subject "Candidate" and your resume in order to receive the steps to continue the process. Thank you.
Precisely and efficiently inputting data into computer systems.
Thoroughly validating data for accuracy and completeness.
Ensuring the ongoing maintenance and updates of database information.
Updating and maintaining database information
Communicating with other departments to gather information
Keeping sensitive information confidential
Adhering to data privacy and security protocols
Supporting other administrative tasks as needed.
Requirements
Proven experience as a data entry clerk or similar role.
Excellent typing skills and proficiency in data entry software and tools.
Strong attention to detail and accuracy.
Ability to work independently and meet deadlines.
Good communication skills, both written and verbal.
High school diploma or equivalent; additional certifications in data entry or related fields are a plus.
Comfortable working remotely with reliable internet access and a quiet workspace.
An exceptional level of attention to detail and accuracy.
Ability to work effectively both independently and as part of a team.
Excellent organisational and time management capabilities.
Dedication to maintaining the highest standards of confidentiality.
Strong verbal and written communication skills.
Capacity to perform effectively under pressure and meet established deadlines
Benefits
Flexible remote work schedule.
Competitive compensation package.
Opportunities for career growth and advancement.
Supportive and collaborative work environment.
Please send an email to : hrteam@jobsolutionsai.online
with the subject "Candidate" and your resume in order to receive the steps to continue the process. Thank you.
Matt Ableha
Human Resurce Representative
West Boylston, USA
West Boylston, USA
Part time
Remote
We are looking for a detail-oriented HR representative to join our team. The responsibilities of the HR representative include guiding employees through the appropriate on and offboarding policies, following up with current employees, assisting the HR manager with administrative tasks, and writing reports.To be successful as an HR representative, you should have excellent interpersonal and teamwork skills. Ultimately, a top-notch HR representative should have strong written and verbal communication, decision-making, and problem-solving skills.HR Representative Responsibilities:Creating and maintaining accurate employee records and gathering all related documentation and key details.Ensuring employee records are secure from tampering or theft.Maintaining the HR department's policies and programs.Answering employees' questions regarding their benefits and compensation options and assisting with the administration of their benefits.Making recommendations to management regarding benefits packages to entice new hires.Participating in recruitment events, talking to potential hires, and distributing promotional material.Posting job openings, reviewing applicants, and conducting interviews with potential hires.Maintaining records of all active job openings and received applications.Providing new hires with the appropriate paperwork and details of their new role.Assisting with audits, compliance reviews, and other mandatory reports.HR Representative Requirements:Bachelor's or associate's degree in human resources or a related field.A minimum of 1 year experience in HR may be advantageous.Good working knowledge of HR laws and regulations.Experience with interview techniques.Excellent communication and interpersonal skills.Strong organization skills and attention to detail.Good typing skills.Experience with HR software, including Microsoft Office.
Reckitt Management Consultancy
Office Administrator
Johannesburg, South Africa +1
Johannesburg, South Africa +1
Full time
Office
We are looking for a reliable Office Administrator. They will undertake administrative tasks, ensuring the rest of the staff has adequate support to work efficiently.
The tasks of the office administrator will include bookkeeping and mentoring office assistants. The ideal candidate will be competent in prioritizing and working with little supervision. They will be self-motivated and trustworthy.
The office administrator ensures smooth running of our company’s offices and contributes in driving sustainable growth.
Responsibilities
Coordinate office activities and operations to secure efficiency and compliance to company policies
Supervise administrative staff and divide responsibilities to ensure performance
Manage agendas/travel arrangements/appointments etc. for the upper management
Manage phone calls and correspondence (e-mail, letters, packages etc.)
Support budgeting and bookkeeping procedures
Create and update records and databases with personnel, financial and other data
Track stocks of office supplies and place orders when necessary
Submit timely reports and prepare presentations/proposals as assigned
Assist colleagues whenever necessary
Requirements and skills
Proven experience as an office administrator, office assistant or relevant role
Outstanding communication and interpersonal abilities
Excellent organizational and leadership skills
Familiarity with office management procedures and basic accounting principles
Excellent knowledge of MS Office and office management software (ERP etc.)
Qualifications in secretarial studies will be an advantage
The tasks of the office administrator will include bookkeeping and mentoring office assistants. The ideal candidate will be competent in prioritizing and working with little supervision. They will be self-motivated and trustworthy.
The office administrator ensures smooth running of our company’s offices and contributes in driving sustainable growth.
Responsibilities
Coordinate office activities and operations to secure efficiency and compliance to company policies
Supervise administrative staff and divide responsibilities to ensure performance
Manage agendas/travel arrangements/appointments etc. for the upper management
Manage phone calls and correspondence (e-mail, letters, packages etc.)
Support budgeting and bookkeeping procedures
Create and update records and databases with personnel, financial and other data
Track stocks of office supplies and place orders when necessary
Submit timely reports and prepare presentations/proposals as assigned
Assist colleagues whenever necessary
Requirements and skills
Proven experience as an office administrator, office assistant or relevant role
Outstanding communication and interpersonal abilities
Excellent organizational and leadership skills
Familiarity with office management procedures and basic accounting principles
Excellent knowledge of MS Office and office management software (ERP etc.)
Qualifications in secretarial studies will be an advantage
Gabenius
Full-time Hackintosh iOS development
Full time
Hybrid
We are currently seeking a skilled professional to join our team as a Full-time Hackintosh iOS Developer. In this role, you will be responsible for developing iOS applications for our Hackintosh platform. The ideal candidate will have a strong background in Web, Mobile, and Software Development, Engineering & Architecture, Customer Service, and Accounting and Consulting Specialist.
Responsibilities:
- Designing, developing, and implementing iOS applications for our Hackintosh platform
- Collaborating with cross-functional teams to define, design, and ship new features
- Troubleshooting application bugs and implementing solutions
- Ensuring the performance, quality, and responsiveness of applications
- Staying up-to-date with the latest industry trends and technologies
- Providing technical support and guidance to users as needed
Requirements:
- Proven work experience as an iOS Developer or similar role
- Proficient in Objective-C, Swift, and Xcode
- Strong understanding of iOS development best practices
- Excellent problem-solving skills
- Ability to work independently and as part of a team
- Strong communication and interpersonal skills
- Knowledge in web, mobile, and software development, engineering & architecture, customer service, and accounting and consulting specialist
If you are passionate about iOS development and eager to work on innovative projects in the Hackintosh space, we'd love to hear from you. Please apply with your resume and portfolio to be considered for this exciting opportunity.
Responsibilities:
- Designing, developing, and implementing iOS applications for our Hackintosh platform
- Collaborating with cross-functional teams to define, design, and ship new features
- Troubleshooting application bugs and implementing solutions
- Ensuring the performance, quality, and responsiveness of applications
- Staying up-to-date with the latest industry trends and technologies
- Providing technical support and guidance to users as needed
Requirements:
- Proven work experience as an iOS Developer or similar role
- Proficient in Objective-C, Swift, and Xcode
- Strong understanding of iOS development best practices
- Excellent problem-solving skills
- Ability to work independently and as part of a team
- Strong communication and interpersonal skills
- Knowledge in web, mobile, and software development, engineering & architecture, customer service, and accounting and consulting specialist
If you are passionate about iOS development and eager to work on innovative projects in the Hackintosh space, we'd love to hear from you. Please apply with your resume and portfolio to be considered for this exciting opportunity.
Payment in Crypto
Gate.io
Customer Service Representative（Philippines）
Full time
Remote
Our Vision
As one of the world’s top 10 (and rising🚀) digital asset exchanges, we provide a best- in-class experience in trading, security, and blockchain product innovation.
We aim to democratize access to the markets for all, making it possible for the most recent and promising cryptocurrency projects to be listed and traded safely and securely. Are you excited to join a decentralizing force in the world?
What you will be doing
Provide online instant text consultation and answering for platform users to solve user operation problems.
Provide professional product consulting services for platform users.
Deal with customer complaints, provide consultation and appropriate services, appease customers, and improve quality and customer satisfaction.
Record the content of customer consultation, and reflect customer needs to relevant departments to achieve product change requirements.
Provide customers with system and product updates to ensure they are kept abreast of all significant changes.
Other matters assigned by the supervisor.
What we are looking for
A bachelor's degree in social media management, marketing, customer service, or a related field.
At least 2 years of relevant experience in financial services, technology, and/or customer support.
Have experience in customer-oriented support and service, and have experience in serving VIP customers.
Have a positive working attitude, good communication and expression ability, and work under high pressure.
English is fluent and can be used as a working language.
Highly enthusiastic about the blockchain industry or cryptocurrency industry knowledge.
We are
A values-based culture that trusts your knowledge, vision, and autonomy, we focus on taking the best products and campaigns to wow our customers and bring the freedom of decentralization to every part of the world.
Integrity, insight, innovation, purpose and cooperation are inscribed within our culture. At Gate, we are committed to GateStyles and we are looking for candidates who also exhibit the same values.
Gate.io, founded in 2013, is one of the pioneering cryptocurrency exchanges and offers services worldwide related to the trading of multiple leading digital assets. With millions of registered users, it is considered one of the safest and most reliable global cryptocurrency platforms, consistently ranked among the top 10 cryptocurrency exchanges based on liquidity and trading volume (CoinGecko). Additionally, Gate.io has been verified by Blockchain Transparency.
As one of the world’s top 10 (and rising🚀) digital asset exchanges, we provide a best- in-class experience in trading, security, and blockchain product innovation.
We aim to democratize access to the markets for all, making it possible for the most recent and promising cryptocurrency projects to be listed and traded safely and securely. Are you excited to join a decentralizing force in the world?
What you will be doing
Provide online instant text consultation and answering for platform users to solve user operation problems.
Provide professional product consulting services for platform users.
Deal with customer complaints, provide consultation and appropriate services, appease customers, and improve quality and customer satisfaction.
Record the content of customer consultation, and reflect customer needs to relevant departments to achieve product change requirements.
Provide customers with system and product updates to ensure they are kept abreast of all significant changes.
Other matters assigned by the supervisor.
What we are looking for
A bachelor's degree in social media management, marketing, customer service, or a related field.
At least 2 years of relevant experience in financial services, technology, and/or customer support.
Have experience in customer-oriented support and service, and have experience in serving VIP customers.
Have a positive working attitude, good communication and expression ability, and work under high pressure.
English is fluent and can be used as a working language.
Highly enthusiastic about the blockchain industry or cryptocurrency industry knowledge.
We are
A values-based culture that trusts your knowledge, vision, and autonomy, we focus on taking the best products and campaigns to wow our customers and bring the freedom of decentralization to every part of the world.
Integrity, insight, innovation, purpose and cooperation are inscribed within our culture. At Gate, we are committed to GateStyles and we are looking for candidates who also exhibit the same values.
Gate.io, founded in 2013, is one of the pioneering cryptocurrency exchanges and offers services worldwide related to the trading of multiple leading digital assets. With millions of registered users, it is considered one of the safest and most reliable global cryptocurrency platforms, consistently ranked among the top 10 cryptocurrency exchanges based on liquidity and trading volume (CoinGecko). Additionally, Gate.io has been verified by Blockchain Transparency.