Global Strategic & Digitalization COE
San Jose, USA
Full time
Office
Compensation is not specified
Role
Chief of Staff
Description
Company Overview: OKX is a technology-driven company with a vision to reshape the future using cutting-edge digital asset exchange, Web3 portal, and blockchain ecosystems. Trusted globally by over 50 million users in 180 countries, OKX empowers individuals to explore Web3 with diverse financial products and innovative solutions. Through a socially responsible approach and a commitment to innovation, OKX envisions a world of financial access supported by blockchain technology.
Position Overview: Joining the administrative team at OKX presents you with the opportunity to shape and enhance the administrative operations on a global level, contributing significantly to the organization.
Responsibilities:
- Implement strategic administrative initiatives that align with business objectives, focusing on continuous optimization of operations.
- Stay updated on global administrative policies and regulations, integrating them into the company's strategy, and providing essential data for decision-making.
- Research and propose tailored administrative solutions for the company's operations.
- Develop robust administrative management systems to facilitate effective information flow.
- Manage administrative software systems maintenance, optimization, and upgrades.
- Lead the establishment and improvement of departmental information structures to enhance system development and process efficiency.
Qualifications:
- Global perspective with experience in professional administration across diverse industries and regions.
- Proficiency in strategic planning, administrative policy research, and data analysis with strong problem-solving skills.
- High emotional intelligence, stress tolerance, and willingness to collaborate across time zones.
- Minimum of eight years of overseas administrative management experience, ideally in medium to large tech companies.
- Proficiency in office software, fluency in English and Chinese languages, and a Bachelor's degree or higher.
Benefits:
- Competitive compensation package.
- Learning and development programs, education subsidies, team-building activities.
- Wellness and meal allowances, comprehensive healthcare schemes for employees and dependents.
Compensation: The salary for this position ranges from $150,000 to $300,000 based on job-related factors and market location. Performance bonuses and long-term incentives may be included in the compensation package. Additionally, an array of benefits such as medical coverage are provided as part of the total compensation. Interested applicants should apply through Okcoin or OKX career platforms.
Equal Employment Opportunity: OKX is an equal opportunity employer committed to diversity and inclusion, regardless of race, gender, sexual orientation, nationality, or disability. Qualified applicants with arrest or conviction records will also be considered as per the San Francisco Fair Chance Ordinance.
Skills Required
OKX
Website
www.okx.comCompany size
Not specified
Location
United States
Description
Not specified
David Rich
Member Service Representative
Cincinnati, USA +2
Cincinnati, USA +2
Full time
Remote
We are seeking a dedicated Member Service Representative to join our team. The ideal candidate will be responsible for providing top-notch customer service and support to our valued members. This position requires someone with a strong background in customer service, sales and marketing, and administrative support.
Responsibilities:
- Provide excellent customer service to members over the phone, email, and in-person.
- Assist members with account inquiries, product information, and any issues or concerns they may have.
- Cross-sell and promote products and services to enhance member experience and increase sales.
- Process member transactions, including deposits, withdrawals, and loan applications.
- Maintain accurate member records and ensure all documentation is up to date.
- Assist in administrative tasks such as answering phones, filing, and data entry.
Requirements:
- Proven experience in customer service, sales and marketing, and administrative support.
- Strong interpersonal and communication skills.
- Ability to multitask and work efficiently in a fast-paced environment.
- Proficiency in using Microsoft Office Suite and other relevant software.
- Strong attention to detail and organizational skills.
If you have a passion for providing exceptional service, are comfortable working with a diverse group of members, and have the necessary skills to excel in this role, we encourage you to apply for the Member Service Representative position.
Responsibilities:
- Provide excellent customer service to members over the phone, email, and in-person.
- Assist members with account inquiries, product information, and any issues or concerns they may have.
- Cross-sell and promote products and services to enhance member experience and increase sales.
- Process member transactions, including deposits, withdrawals, and loan applications.
- Maintain accurate member records and ensure all documentation is up to date.
- Assist in administrative tasks such as answering phones, filing, and data entry.
Requirements:
- Proven experience in customer service, sales and marketing, and administrative support.
- Strong interpersonal and communication skills.
- Ability to multitask and work efficiently in a fast-paced environment.
- Proficiency in using Microsoft Office Suite and other relevant software.
- Strong attention to detail and organizational skills.
If you have a passion for providing exceptional service, are comfortable working with a diverse group of members, and have the necessary skills to excel in this role, we encourage you to apply for the Member Service Representative position.
Payment in Crypto
David Rich
Appointment Setter
California, USA +9
California, USA +9
Full time
Remote
We are currently seeking a dedicated and reliable Appointment Setter to join our team. The ideal candidate will be responsible for assisting the sales team by scheduling and confirming appointments with customers.
Key Responsibilities:
- Schedule appointments for the sales team
- Confirm appointments with customers via phone or email
- Maintain a high level of professionalism and customer service
- Handle administrative tasks related to scheduling and appointment setting
Required Skills:
- Strong customer service skills
- Proficient in admin support tasks
- Excellent communication skills, both written and verbal
- Ability to maintain a high level of accuracy and attention to detail
- Experience in writing and translation is a plus
If you are a proactive individual with excellent organizational skills and a passion for providing outstanding customer service, we encourage you to apply for this position. Join our team and contribute to the success of our sales department as an Appointment Setter.
Key Responsibilities:
- Schedule appointments for the sales team
- Confirm appointments with customers via phone or email
- Maintain a high level of professionalism and customer service
- Handle administrative tasks related to scheduling and appointment setting
Required Skills:
- Strong customer service skills
- Proficient in admin support tasks
- Excellent communication skills, both written and verbal
- Ability to maintain a high level of accuracy and attention to detail
- Experience in writing and translation is a plus
If you are a proactive individual with excellent organizational skills and a passion for providing outstanding customer service, we encourage you to apply for this position. Join our team and contribute to the success of our sales department as an Appointment Setter.
Payment in Crypto
Nahclimited
People & Culture Manager
Hong Kong
Hong Kong
Full time
Office
Overview
Our customer, a forward-thinking AI technology firm developing state-of-the-art products, is in search of a People Operations Professional to support their rapid expansion across operations in Hong Kong and the US. This dynamic role is ideal for a detail-oriented individual with a passion for operational excellence and a strategic mindset in building processes from the ground up.
Responsibilities
Develop comprehensive guides and resources including step-by-step procedures and quick reference materials to facilitate smooth navigation of processes.
Manage and enhance routine HR activities such as performance evaluations, team feedback collection, advancement processes, and benefits administration.
Supervise all aspects of the employee lifecycle, from onboarding new hires and role changes to handling departures and compliance obligations.
Assist employees and managers with inquiries by creating tools for self-help and drive projects aimed at streamlining workflows in preparation for growth.
Ensure efficient functioning of HR platforms (e.g., Lattice and Notion) to maintain updated, easily accessible, and accurately synced information.
Collaborate with Legal, Finance, Recruitment, and HR teams to facilitate various processes like onboarding new employees, managing compensation, handling contract modifications, and expanding into new markets.
Requirements
Bachelor's degree combined with a minimum of 6 years in people management or HR functions, with a preference for experience in fast-growing startup environments.
Proven track record of establishing and enhancing operational workflows that are scalable and adaptable to organizational growth.
Competence in independently managing employee lifecycle programs.
Proficiency in creating clear guides and resources to simplify complex processes for better comprehension and navigation.
Possess a supportive and problem-solving approach in addressing employee queries.
Demonstrated ability to coordinate multiple projects concurrently and refine programs with minimal supervision.
Familiarity with utilization of tools like Slack, Lattice, and Notion would be advantageous.
Proficiency in Cantonese and English languages.
CertiK
Office Administrator
New York, USA
New York, USA
Full time
Hybrid
About the Company
CertiK is a prominent blockchain security auditor specializing in providing an extensive range of tools to enhance industry-wide security operations. With a successful track record of collaborating with over 4,900 Enterprise clients and safeguarding digital assets worth $557 billion, CertiK has identified over 18,000 vulnerabilities in blockchain code. The company boasts a prestigious client portfolio that includes renowned projects like OKX, Tether, Ripple, and Pancakeswap, in addition to backing from reputable investors such as Tiger Global, Coatue Management, Shunwei Capital, and Hillhouse Capital, as well as leading industry players like Coinbase Ventures and Binance.
Responsibilities
Office Administration:
Oversee general office operations and manage supplies.
Provide ad-hoc administrative support as required.
Assist with organizing in-house events, including setup and post-event activities.
HR Support:
Support company events and activities.
Manage swag and inventory efficiently.
Coordinate with vendors and service providers when needed.
IT Support:
Collaborate with IT to handle basic tech-related logistics such as shipping and receiving devices.
Offer general administrative support, acting as the first point of contact for a help desk.
Requirements
Previous experience (1–3 years) in office administration, operations, or a similar capacity.
Geographically located in Midtown Manhattan near Bryant Park to provide on-site support.
Exceptional organizational skills, proactive nature, and attention to detail. Ability to manage multiple tasks effectively.
Strong communication skills in English; proficiency in Mandarin is advantageous.
Hands-on approach with a proactive attitude towards problem-solving.
Tech-savvy with a basic understanding of tools like Google Workspace, Slack, and spreadsheets.
Compensation: $60,000 - $100,000 annually
Applications for this position at CertiK are accepted on an ongoing basis.
CertiK provides comprehensive benefits to all full-time employees, including medical, vision, and dental insurance, a 401(k) plan with company matching, life and accidental death and dismemberment insurance, HSA and FSA options, and flexible paid time off. A variable commission program for business development sales roles is also available.
Equal employment opportunities are offered by CertiK, refraining from discrimination based on various factors including age, race, religion, gender, disability, and more. The company considers qualified applicants with criminal histories in compliance with relevant regulations governing hiring practices.
Diversity is actively supported and encouraged across all teams and aspects of the company at CertiK.
AI tools may be utilized in parts of the hiring process to enhance efficiency; however, all final employment decisions are made by humans. For more details regarding data processing, feel free to reach out for additional information.
CertiK is a prominent blockchain security auditor specializing in providing an extensive range of tools to enhance industry-wide security operations. With a successful track record of collaborating with over 4,900 Enterprise clients and safeguarding digital assets worth $557 billion, CertiK has identified over 18,000 vulnerabilities in blockchain code. The company boasts a prestigious client portfolio that includes renowned projects like OKX, Tether, Ripple, and Pancakeswap, in addition to backing from reputable investors such as Tiger Global, Coatue Management, Shunwei Capital, and Hillhouse Capital, as well as leading industry players like Coinbase Ventures and Binance.
Responsibilities
Office Administration:
Oversee general office operations and manage supplies.
Provide ad-hoc administrative support as required.
Assist with organizing in-house events, including setup and post-event activities.
HR Support:
Support company events and activities.
Manage swag and inventory efficiently.
Coordinate with vendors and service providers when needed.
IT Support:
Collaborate with IT to handle basic tech-related logistics such as shipping and receiving devices.
Offer general administrative support, acting as the first point of contact for a help desk.
Requirements
Previous experience (1–3 years) in office administration, operations, or a similar capacity.
Geographically located in Midtown Manhattan near Bryant Park to provide on-site support.
Exceptional organizational skills, proactive nature, and attention to detail. Ability to manage multiple tasks effectively.
Strong communication skills in English; proficiency in Mandarin is advantageous.
Hands-on approach with a proactive attitude towards problem-solving.
Tech-savvy with a basic understanding of tools like Google Workspace, Slack, and spreadsheets.
Compensation: $60,000 - $100,000 annually
Applications for this position at CertiK are accepted on an ongoing basis.
CertiK provides comprehensive benefits to all full-time employees, including medical, vision, and dental insurance, a 401(k) plan with company matching, life and accidental death and dismemberment insurance, HSA and FSA options, and flexible paid time off. A variable commission program for business development sales roles is also available.
Equal employment opportunities are offered by CertiK, refraining from discrimination based on various factors including age, race, religion, gender, disability, and more. The company considers qualified applicants with criminal histories in compliance with relevant regulations governing hiring practices.
Diversity is actively supported and encouraged across all teams and aspects of the company at CertiK.
AI tools may be utilized in parts of the hiring process to enhance efficiency; however, all final employment decisions are made by humans. For more details regarding data processing, feel free to reach out for additional information.
Nahclimited
Senior Talent Acquisition Specialist
Hong Kong
Hong Kong
Full time
Office
Overview
Our client is a forward-thinking AI technology company shaping the future with innovative products. To support their rapid expansion in HK and US, they are in search of a seasoned Senior Talent Acquisition Specialist. In this role, you will play a crucial part in driving growth and establishing top-tier teams. Collaborating closely with leadership, you will lead strategic hiring efforts, oversee end-to-end recruitment processes, and enhance the employer brand while cultivating strong talent pools across various departments.
What You Will Do
Manage full-cycle recruitments for a range of positions, including software engineering, hardware engineering, design, and operations, from sourcing to offer acceptance.
Work closely with hiring managers and leadership to provide insights on market trends, talent profiles, and recruitment strategies. Conduct talent market research for informed hiring decisions and benchmarking compensation.
Build and maintain robust talent pipelines for all business functions, including specialized and emerging roles, utilizing platforms like LinkedIn, social media, employee referrals, recruitment events, and industry connections.
Oversee intern and graduate recruitment programs, coordinating campus initiatives and nurturing partnerships with universities and student groups to fortify the early talent pipeline.
Enhance recruitment processes and tools, optimize onboarding logistics, and act as a brand ambassador at events to boost candidate engagement and elevate the employer's image.
What You Will Need
Bachelor's degree and a minimum of 5 years of recruiting experience.
Preferred experience in technology, entertainment, or consumer electronics industries.
Proven negotiation skills, adept at managing processes to guide candidates through successful offer closures.
Proficient in ATS platforms such as Greenhouse, with exceptional communication and presentation skills to engage effectively with stakeholders at all levels.
Passion for delivering outstanding candidate experiences at every stage of the recruitment journey.
Our client is a forward-thinking AI technology company shaping the future with innovative products. To support their rapid expansion in HK and US, they are in search of a seasoned Senior Talent Acquisition Specialist. In this role, you will play a crucial part in driving growth and establishing top-tier teams. Collaborating closely with leadership, you will lead strategic hiring efforts, oversee end-to-end recruitment processes, and enhance the employer brand while cultivating strong talent pools across various departments.
What You Will Do
Manage full-cycle recruitments for a range of positions, including software engineering, hardware engineering, design, and operations, from sourcing to offer acceptance.
Work closely with hiring managers and leadership to provide insights on market trends, talent profiles, and recruitment strategies. Conduct talent market research for informed hiring decisions and benchmarking compensation.
Build and maintain robust talent pipelines for all business functions, including specialized and emerging roles, utilizing platforms like LinkedIn, social media, employee referrals, recruitment events, and industry connections.
Oversee intern and graduate recruitment programs, coordinating campus initiatives and nurturing partnerships with universities and student groups to fortify the early talent pipeline.
Enhance recruitment processes and tools, optimize onboarding logistics, and act as a brand ambassador at events to boost candidate engagement and elevate the employer's image.
What You Will Need
Bachelor's degree and a minimum of 5 years of recruiting experience.
Preferred experience in technology, entertainment, or consumer electronics industries.
Proven negotiation skills, adept at managing processes to guide candidates through successful offer closures.
Proficient in ATS platforms such as Greenhouse, with exceptional communication and presentation skills to engage effectively with stakeholders at all levels.
Passion for delivering outstanding candidate experiences at every stage of the recruitment journey.