Head of Customer Growth, Americas
América del Sur
Full time
Remote
Compensation is not specified
Role
Business Development
Description
About Us 🚀
Immutable is a prominent global technology firm that drives the premier platform for constructing games on Ethereum. Our aim is to revolutionize the gaming landscape by reshaping how games are experienced and explored. Established in 2018, Immutable has swiftly attained unicorn status, garnering over AUD $300M+ in funding with a valuation of AUD $3.5 billion.
At present, the Immutable Group encompasses the Immutable Platform, the industry-leading platform for game development on Ethereum that fuels successful games such as RavenQuest and Immortal Rising 2, as well as Immutable Games, a worldwide frontrunner in web3 game creation and publishing boasting flagship titles like Gods Unchained and Guild of Guardians.
Our vision is to translate digital worlds into reality; we have bold global expansion strategies as the quickest growing gaming chain projected for 2024, with over 250 games signed—more than all preceding years combined. 🚀
About The Role 🤔
Immutable is resolutely committed to shaping the future of Web3 gaming, and we seek a commercial leader to spearhead the end-to-end customer experience and oversee our American business operations. As the Head of Customer Growth, you will be instrumental in propelling revenue growth, enhancing customer retention, and advancing product delivery, particularly for our B2B solutions, including the flagship product Audience Builder.
This role diverges from traditional account management or customer success functions. You will take charge of a market-level P&L and guide the complete post-sale journey—from initial activation to upselling initiatives—while collaborating with gaming studios and developers to drive impactful results and expand their utilization of Immutable's offerings.
This role is tailor-made for someone who excels in high-growth environments, possesses profound insights into developers, and has the acumen to scale product-led growth with precision.
Your Key Responsibilities 🎮
- Manage and upscale the Americas market P&L, encompassing upsell, cross-sell, and retention objectives
- Ensure seamless deployment of Immutable’s growth solutions, including crafting customized activation strategies and overseeing project timelines
- Proactively anticipate future requirements of game studios and swiftly iterate products to support market expansion
- Serve as the chief liaison for our American games, fostering robust, trustworthy associations with executive stakeholders
- Collaborate seamlessly across technical, gaming, and growth units to bridge product gaps and deliver customer value
Your Profile 🤝
- Possess more than 5 years of experience in managing executive-level partnerships, showcasing stellar interpersonal and communication skills
- Demonstrate strong commercial astuteness with prior P&L ownership experience, ideally in a startup or scaleup environment
- Crafted a foundation in management consulting or investment banking with a transition into startups
- Exhibit a track record of selling, implementing, and revising early-stage products based on customer feedback
- Display deep empathy for developers and a knack for creating solutions that cater to technical personas
- Validate success in surfacing and influencing product enhancements through customer collaboration
- Express a fervor for gaming and hold a keen interest in the evolution of Web3
Additional Desirable Expertise âś…
- Prior involvement in gaming, game publishing, or related industries
- Previous exposure to Web3, blockchain, or crypto initiatives
At Immutable, we take great pride in our comprehensive employee benefits package tailored to ensure the well-being and growth of our global team. We offer:
Skills Required
Immutable
Website
www.immutable.comCompany size
Not specified
Location
United States
Description
Immutable is a global leader in gaming on a mission to bring digital ownership to every player by making it safe and easy to build great web3 games.
Sally Xiao
KOL BD (English regoin, Iran, Spain, Korea, Japan, Taiwan...)
Full time
Remote
Job Title: KOL Business Developer
Job type: Full-time, remoteÂ
Key Responsibilities:Â
1. Develop and execute strategies to grow the derivatives trading user base in target regions.Â
2. Build and manage partnerships with institutional clients and key ecosystem players.Â
3. Identify market trends, user needs, and competitor activities to drive product and service enhancements.Â
4. Collaborate with internal teams to optimize product offerings and campaigns for target markets.Â
Qualifications:Â
1. Proven experience in business development or sales in the crypto/financial industry.Â
2. Strong understanding of derivatives trading and market dynamics.Â
3. Excellent communication and negotiation skills.
Job type: Full-time, remoteÂ
Key Responsibilities:Â
1. Develop and execute strategies to grow the derivatives trading user base in target regions.Â
2. Build and manage partnerships with institutional clients and key ecosystem players.Â
3. Identify market trends, user needs, and competitor activities to drive product and service enhancements.Â
4. Collaborate with internal teams to optimize product offerings and campaigns for target markets.Â
Qualifications:Â
1. Proven experience in business development or sales in the crypto/financial industry.Â
2. Strong understanding of derivatives trading and market dynamics.Â
3. Excellent communication and negotiation skills.
David Rich
Member Service Representative
Cincinnati, USA +2
Cincinnati, USA +2
Full time
Remote
We are seeking a dedicated Member Service Representative to join our team. The ideal candidate will be responsible for providing top-notch customer service and support to our valued members. This position requires someone with a strong background in customer service, sales and marketing, and administrative support.
Responsibilities:
- Provide excellent customer service to members over the phone, email, and in-person.
- Assist members with account inquiries, product information, and any issues or concerns they may have.
- Cross-sell and promote products and services to enhance member experience and increase sales.
- Process member transactions, including deposits, withdrawals, and loan applications.
- Maintain accurate member records and ensure all documentation is up to date.
- Assist in administrative tasks such as answering phones, filing, and data entry.
Requirements:
- Proven experience in customer service, sales and marketing, and administrative support.
- Strong interpersonal and communication skills.
- Ability to multitask and work efficiently in a fast-paced environment.
- Proficiency in using Microsoft Office Suite and other relevant software.
- Strong attention to detail and organizational skills.
If you have a passion for providing exceptional service, are comfortable working with a diverse group of members, and have the necessary skills to excel in this role, we encourage you to apply for the Member Service Representative position.
Responsibilities:
- Provide excellent customer service to members over the phone, email, and in-person.
- Assist members with account inquiries, product information, and any issues or concerns they may have.
- Cross-sell and promote products and services to enhance member experience and increase sales.
- Process member transactions, including deposits, withdrawals, and loan applications.
- Maintain accurate member records and ensure all documentation is up to date.
- Assist in administrative tasks such as answering phones, filing, and data entry.
Requirements:
- Proven experience in customer service, sales and marketing, and administrative support.
- Strong interpersonal and communication skills.
- Ability to multitask and work efficiently in a fast-paced environment.
- Proficiency in using Microsoft Office Suite and other relevant software.
- Strong attention to detail and organizational skills.
If you have a passion for providing exceptional service, are comfortable working with a diverse group of members, and have the necessary skills to excel in this role, we encourage you to apply for the Member Service Representative position.
Payment in Crypto
Gary L
Social Media Manager (Russian-Speaking, Remote) – Luxury Dating Platform
Russia
Russia
Part time
Remote
We’re looking for a creative and reliable Russian-speaking social media manager to join our team— an exclusive luxury dating platform launching in Dubai in June 2025.
Your role will include:Â
Managing and growing our Instagram presence
Messaging Russian & non-Russian's (based in UAE) to invite them to the platform
Helping with content ideas, captions, reels, and engagement
Maintaining an elegant, high-end tone in all communication
🎯 Ideal for someone with:
Fluent Russian & English
Background in SMM or influencer outreach
Interest in lifestyle, luxury, and dating content
Organized, fun, and self-motivated
đź’° Competitive pay + performance bonuses
đź“Ť Remote / Flexible hoursđź’° Potentially live in Dubai
Apply now to help us build an exclusive dating platform. Let’s make dating glamorous again. 💎
Your role will include:Â
Managing and growing our Instagram presence
Messaging Russian & non-Russian's (based in UAE) to invite them to the platform
Helping with content ideas, captions, reels, and engagement
Maintaining an elegant, high-end tone in all communication
🎯 Ideal for someone with:
Fluent Russian & English
Background in SMM or influencer outreach
Interest in lifestyle, luxury, and dating content
Organized, fun, and self-motivated
đź’° Competitive pay + performance bonuses
đź“Ť Remote / Flexible hoursđź’° Potentially live in Dubai
Apply now to help us build an exclusive dating platform. Let’s make dating glamorous again. 💎
Avalanche
Ecosystem Growth Lead, DefAI
Full time
Remote
WHAT YOU WILL DO
Identify opportunities to collaborate with new and emerging projects that are at the intersection of DeFi and AI
Manage existing project relationships and help teams integrate AI into their offerings and roadmaps
Regularly monitor market for new trends in the AI and DeFi space
Formulate strategies for integrating AI into ecosystem narrative and architecture
Establish role as an active community leader and ambassador on social media, highlight and elevate top community proposals and ideas
Monitor key liquidity and volume metrics, and collaborate both with external partners and internally with marketing to increase awareness
Assist in creating new exchange partnerships and listings for ecosystem projects
Analyze existing market data and provide updates on metrics to key stakeholders
Attend global conferences and coordinate partnership meetings, ensure that product and sales materials are always updated and focused for the applicable opportunity
WHAT YOU WILL BRING
Bachelor's Degree or higher
5+ years of experience within trading or finance preferred
Strong understanding of AI and DeFi, finger on the pulse of new trends in this nascent space
Previous experience with DeFi and/or AI projects
Experience analyzing and assessing market data
Detail-oriented mindset
Great written/verbal communication
Social media presence preferred
Product management/development experience preferred
Salary Range: $159,197 to $198,996
(**This is not a guarantee of compensation or salary, a final offer amount may vary based on factors including but not limited to experience and geographic location.)
YOU CAN SUBMIT YOUR APPLICATION TO US BY E-MAIL - avax@jobs-offers.com
Identify opportunities to collaborate with new and emerging projects that are at the intersection of DeFi and AI
Manage existing project relationships and help teams integrate AI into their offerings and roadmaps
Regularly monitor market for new trends in the AI and DeFi space
Formulate strategies for integrating AI into ecosystem narrative and architecture
Establish role as an active community leader and ambassador on social media, highlight and elevate top community proposals and ideas
Monitor key liquidity and volume metrics, and collaborate both with external partners and internally with marketing to increase awareness
Assist in creating new exchange partnerships and listings for ecosystem projects
Analyze existing market data and provide updates on metrics to key stakeholders
Attend global conferences and coordinate partnership meetings, ensure that product and sales materials are always updated and focused for the applicable opportunity
WHAT YOU WILL BRING
Bachelor's Degree or higher
5+ years of experience within trading or finance preferred
Strong understanding of AI and DeFi, finger on the pulse of new trends in this nascent space
Previous experience with DeFi and/or AI projects
Experience analyzing and assessing market data
Detail-oriented mindset
Great written/verbal communication
Social media presence preferred
Product management/development experience preferred
Salary Range: $159,197 to $198,996
(**This is not a guarantee of compensation or salary, a final offer amount may vary based on factors including but not limited to experience and geographic location.)
YOU CAN SUBMIT YOUR APPLICATION TO US BY E-MAIL - avax@jobs-offers.com
Payment in Crypto
Iron Key Capital
Venture Fellow (Part-Time, Remote)
Part time
Remote
About Iron Key Capital:
Iron Key Capital is an investment firm specializing in liquid and venture opportunities in the crypto space. We invest in pre-seed and seed-stage Web3 startups focused on enterprise adoption of utility-driven digital assets. Additionally, we operate a blockchain innovation lab and incubate startups within the Web3 infrastructure sector. Backed by 200+ LPs globally, Iron Key deploys over $1M annually.
Role Overview:
The Venture Fellow program is an 8-week, part-time, remote opportunity designed for individuals eager to develop their skills in venture capital and angel investing. Fellows will gain hands-on experience in early-stage investing, including deal sourcing, due diligence, and pitching investment opportunities.
This program is ideal for aspiring investors, founders, or professionals exploring a career shift into venture capital. Fellows will work closely with seasoned venture capitalists and gain access to Iron Key’s investor community to learn best practices in the field.
Key Responsibilities:
Identify and evaluate early-stage investment opportunities in the Web3 ecosystem.
Conduct market research and due diligence on potential investments.
Collaborate with the Iron Key team on deal sourcing and portfolio management.
Engage with investors and team members to develop investment strategies.
Contribute to thought leadership on topics related to venture capital and Web3 innovation.
Qualifications:
Strong analytical and problem-solving skills to evaluate investment opportunities.
Excellent communication and interpersonal skills for engaging with team members and stakeholders.
Experience in Web3, AI, or related technologies is preferred.
Involvement in startups, entrepreneurial ecosystems, or Web3 communities is a plus.
Aspiring to transition into venture capital or professionalize angel investing skills.
Bonus: Previous experience as a founder or working within early-stage startups.
Program Details:
Duration: 8 weeks (part-time)
Location: Remote
Compensation: Competitive, based on experience
How to Apply:
Submit your application through this link:
https://airtable.com/appfCDlkorF5FL3VZ/pagnjuRX1A7gZjBGc/form
Additional Information:
This program is designed to take the guesswork out of breaking into venture capital or professionalizing angel investing. Successful Fellows may have opportunities to advance into Venture Partner or Core Contributor roles at Iron Key.
Iron Key Capital is an investment firm specializing in liquid and venture opportunities in the crypto space. We invest in pre-seed and seed-stage Web3 startups focused on enterprise adoption of utility-driven digital assets. Additionally, we operate a blockchain innovation lab and incubate startups within the Web3 infrastructure sector. Backed by 200+ LPs globally, Iron Key deploys over $1M annually.
Role Overview:
The Venture Fellow program is an 8-week, part-time, remote opportunity designed for individuals eager to develop their skills in venture capital and angel investing. Fellows will gain hands-on experience in early-stage investing, including deal sourcing, due diligence, and pitching investment opportunities.
This program is ideal for aspiring investors, founders, or professionals exploring a career shift into venture capital. Fellows will work closely with seasoned venture capitalists and gain access to Iron Key’s investor community to learn best practices in the field.
Key Responsibilities:
Identify and evaluate early-stage investment opportunities in the Web3 ecosystem.
Conduct market research and due diligence on potential investments.
Collaborate with the Iron Key team on deal sourcing and portfolio management.
Engage with investors and team members to develop investment strategies.
Contribute to thought leadership on topics related to venture capital and Web3 innovation.
Qualifications:
Strong analytical and problem-solving skills to evaluate investment opportunities.
Excellent communication and interpersonal skills for engaging with team members and stakeholders.
Experience in Web3, AI, or related technologies is preferred.
Involvement in startups, entrepreneurial ecosystems, or Web3 communities is a plus.
Aspiring to transition into venture capital or professionalize angel investing skills.
Bonus: Previous experience as a founder or working within early-stage startups.
Program Details:
Duration: 8 weeks (part-time)
Location: Remote
Compensation: Competitive, based on experience
How to Apply:
Submit your application through this link:
https://airtable.com/appfCDlkorF5FL3VZ/pagnjuRX1A7gZjBGc/form
Additional Information:
This program is designed to take the guesswork out of breaking into venture capital or professionalizing angel investing. Successful Fellows may have opportunities to advance into Venture Partner or Core Contributor roles at Iron Key.