Marketing Strategy & Operations Manager

About Arbitrum Foundation

The Arbitrum Foundation is dedicated to advancing Ethereum scalability through state-of-the-art Layer 2 solutions. Our main product, Arbitrum One, an Optimistic Rollup, delivers quicker and more cost-effective transactions while upholding Ethereum’s security and decentralization. Providing developers with the tools to construct scalable and secure decentralized applications (dApps), Arbitrum chains offer performance flexibility and cost efficiency. Our aim is to enrich the Ethereum ecosystem, foster the adoption of Web3 technology, and distribute high-performance, open-source blockchain solutions. With hundreds of dApps on the platform and a TVL exceeding $13bn, Arbitrum is at the forefront of Ethereum scaling solutions.

At the Arbitrum Foundation, we uphold values such as decentralization, innovation, and community engagement. We are dedicated to shaping the future of decentralized finance and blockchain technology and are seeking individuals passionate about participating in the evolution of the Web.

Your Role

Our marketing team at the Arbitrum Foundation is searching for a dynamic Marketing Strategy & Operations Manager to play a key role in driving growth and adoption within the Arbitrum ecosystem. Working closely with the Head of Marketing, you will take charge of developing and executing comprehensive marketing strategies, overseeing operational processes, and collaborating with diverse teams to achieve primary business goals. This position calls for a strategic thinker with a keen understanding of Web3 industry trends and blockchain technology, a commitment to pushing boundaries in innovation, and a readiness to acquire new skill sets.

Your Responsibilities

• Plan and implement go-to-market strategies with community managers and marketing experts to boost the adoption of Arbitrum tech stack and Stylus and enhance engagement on strategic initiatives.
• Conduct thorough analysis to recognize target demographics, emerging trends, and growth opportunities.
• Lead the planning, execution, and analysis of marketing campaigns across various channels, including social media, email, content marketing, and paid advertising.
• Monitor and analyze campaign performance metrics to optimize strategies and enhance ROI.
• Streamline marketing processes and workflows to enhance efficiency and outcomes.
• Manage marketing budgets and resources for optimal allocation and utilization.
• Oversee the implementation of marketing technologies and tools.
• Stay informed about industry trends and best practices to keep the organization ahead of the curve.
• Ensure timely reporting of campaign results and insights to leadership and cross-functional teams.
• Collaborate with product, development relations, and business development teams to align and integrate marketing efforts.
• Work with external agencies and partners to execute marketing initiatives.
• Evaluate the performance of community engagement programs like the Ambassador Program and KOL marketing, and reallocate resources based on performance.

What You'll Need

• Minimum of 7 years of experience in marketing strategy and operations, preferably in technology or blockchain industries.
• Profound understanding of Web3, blockchain technology, and the cryptocurrency landscape.
• Demonstrated track record in developing and executing successful marketing campaigns.
• Proficiency in marketing analytics and measurement tools.
• Excellent communication and interpersonal abilities.
• Strong project management and organizational skills.
• Capability to work independently and collaborate effectively within a team.
• Enthusiasm for the future of blockchain technology and the Arbitrum ecosystem.

Nice to Have

• Previous experience with decentralized autonomous organizations (DAOs) or blockchain ventures.
• Familiarity with content marketing and SEO.
• Experience with marketing automation and measurement tools.

Arbitrum Foundation Perks

The Arbitrum Foundation offers a benefits package designed to prioritize the well-being of you and your family. Our comprehensive compensation plan includes:

• Remote-first global workforce
• Leading healthcare insurance
• Home office set-up allowance
• Wellbeing allowance
• Growth/continuing education allowance
• Flexible time off
• Company-issued laptop

The Arbitrum Foundation is dedicated to cultivating a diverse and inclusive workplace and is an equal opportunity employer. We believe in fair treatment for all individuals, regardless of race, national origin, gender, age, or other legally protected status. Accommodations are available during the recruitment process for applicants with disabilities. If you possess substantial qualifications but do not quite meet all requirements, we encourage you to submit an application to discover how you could be a valued asset in this role.

Learn More about The Arbitrum Foundation