Operations Associate
Location: Europe/UK
Parity is dedicated to fostering the growth of the Polkadot and Substrate ecosystem to empower developers and advance towards a decentralized web. We prioritize building a web that values individual freedom and data privacy while enabling the creation of superior services. Our goal is to establish a world based on honest interactions, shifting away from traditional trust-based systems.
We are a cutting-edge blockchain infrastructure company that has led in the development of advanced technologies in the blockchain industry. Being a remote-first organization with a global team, Parity is committed to developing open-source technologies like Polkadot, Substrate, and Kusama for innovative use by developers and organizations.
Position Overview:
At Parity, the Operations division plays a pivotal role in driving the mission of cultivating the most dynamic and innovative community shaping the future decentralized web through Polkadot. This role supports all teams within Parity as a key service provider in executing essential operations to facilitate the mission's success. This is a full-time, permanent position.
As an Operations Associate reporting to the Operations Manager and collaborating closely with the Travel & Events Lead, you will be primarily responsible for overseeing internal processes to ensure seamless operations and alignment among stakeholders. We are seeking a proactive, team-oriented, and well-organized individual with a diverse skill set. Your role will involve assisting the team in a variety of strategic projects, showcasing your ability to adapt to different roles and tasks effectively. This role necessitates experience, dedication, and a hands-on approach to problem-solving, making a significant contribution to our dynamic and evolving environment.
Role Responsibilities:
- Track and facilitate the completion of key deliverables and follow up on outstanding items related to Operations team projects, such as on/offboarding.
- Provide administrative and logistical support, including managing invoices, orders, and workplace processes.
- Coordinate and organize team travel and event planning, encompassing team events, retreats, conferences, celebrations, and other organizational events.
- Aid in documentation, including developing team and department workspaces, writing forum posts about ongoing initiatives, and managing information archives.
- Foster cross-department collaboration and act as a liaison with the Operations team.
- Assist in subscription management, streamline tools and inventory, implement processes, and oversee procurement.
- Plan and execute multi-day team retreats for teams of various sizes, handling requirements alignment, venue bookings, accommodation, catering, travel coordination, and on-site event management.
- Conduct event research, design proposals for potential locations and content, and assist in the planning and execution of various internal events.
- Occasional travel within Europe may be required for this role.
Candidate Requirements:
- 3+ years of experience in administrative/operational assistant roles.
- Proactive and solutions-driven individual motivated to tackle challenges and provide high-level support.
- Strong organizational and planning skills.
- Proficient in using Apple OS, Gmail, Docs, and Spreadsheets.
- Excellent communication skills in English.
- Solid project management skills, inclusive of tools like Asana, Notion, Hubspot, or similar platforms, demonstrating the ability to manage multiple projects concurrently.
- Familiarity with Web3 concepts, particularly Polkadot.
- Previous experience in a rapidly growing tech startup environment with an interest in Web3 and its principles.
- Based in Europe or the UK.
Additional Preferences:
- Formal project management qualifications.
- Previous experience in project work or communications.
