Operations Manager (Travel Industry)
Taipei, Taiwan
Full time
Office
Compensation is not specified
Role
Operations Manager
Description
Overview
Our client is a prominent travel service provider with extensive experience in delivering travel products globally, and their APAC headquarters are situated in Hong Kong. They are currently in search of an Operations Manager to join their team in Taipei.
Responsibilities
- Oversee and organize global tour operations in line with customer and agent specifications
- Lead and nurture the operations team to maintain high quality and efficiency standards
- Collaborate closely with Country Managers, Sales team, and Network Offices
- Work with the Head of Operations to enhance manpower utilization and efficiency
- Ensure adherence to standard SOPs, particularly regarding cancellation deadlines
- Efficiently handle complaints and utilize data analysis systems for operational improvements
Requirements
- Bachelor's degree in Business Administration, Supply Chain Management, or Tourism/Hospitality Management
- At least 10 years of professional experience with a minimum of 5 years in a managerial capacity
- Demonstrated track record of leading teams effectively
- Strong organizational skills and adept problem-solving abilities
- Excellent communication skills and the ability to work autonomously
- A mature professional who thrives under pressure
Skills Required
Nahclimited
Website
Not specified
Company size
Not specified
Location
United States
Description
Not specified
