Senior Creator Ecosystem Manager – Binance Square
Binance is a globally recognized blockchain ecosystem that operates the world’s top cryptocurrency exchange trusted by millions of users worldwide. Known for its top-tier security, transparency, and diverse digital asset offerings, Binance is dedicated to fostering financial inclusivity through blockchain technology and digital assets.
The Binance Square initiative is crafting a comprehensive social platform for Web3 and cryptocurrency enthusiasts to connect, engage, and stay updated on industry trends. By curating content from leading experts and media sources, Binance Square serves as a hub for the crypto community to interact and learn together.
Governance & Policy:
- Develop, update, and refine content guidelines and community standards.
- Establish moderation guidelines to address risks like scams, misinformation, and market manipulation.
- Implement policy enforcement strategies with a blend of automation and human review processes.
Moderation Operations:
- Manage daily moderation tasks across internal teams and external service providers.
- Enhance moderation procedures and quality control mechanisms.
- Collaborate with Product and Engineering teams to enhance AI moderation tools and reporting systems.
Ecosystem Risk Management:
- Monitor potential risks and abusive behaviors on the platform.
- Lead responses to severe content violations and emergency situations.
- Design escalation protocols and cross-functional coordination frameworks.
- Coordinate with Legal, Compliance, and Policy teams to align with global regulations.
Data & Reporting:
- Set and analyze governance metrics such as accuracy, response time, and user engagement trends.
- Generate regular reports and insights for senior management.
Job Requirements:
- 5-8+ years in trust and safety or content moderation roles in the tech industry.
- In-depth knowledge of crypto, blockchain, and Web3 landscapes.
- Experience overseeing moderation teams and vendor relations on a large scale.
- Strong aptitude for policy creation under uncertain conditions.
- Proficiency in data analysis tools like SQL and operational metrics.
- Exceptional English communication skills and resilience in high-pressure scenarios.
Why Binance:
- Influence the future within a renowned blockchain ecosystem.
- Work with top-tier professionals within a flat organizational structure.
- Engage in dynamic and inventive projects with room for personal growth.
- Benefit from competitive compensation and company perks.
- Enjoy remote work opportunities based on business requirements.
Binance promotes diversity and is dedicated to equal employment opportunities to drive organizational success.
