Social Media & Community Engagement

New York, USA
Full time
Office
Compensation is not specified
Role
Social Media Manager
Description

Job Summary

CoinDesk is recognized as a reputable media, events, indices, and data organization focusing on the global crypto economy. CoinDesk Media, operating since 2013, is at the forefront of shaping the narrative around the future of money and investment, shedding light on the societal and cultural shifts it entails. Our seasoned team of journalists delivers top-notch news and insights to provide clarity, understanding, and context. CoinDesk Events brings together the global crypto, blockchain, and Web3 communities through major annual events like Consensus. CoinDesk Indices specializes in digital asset indices, data, and research to educate and empower investors.

About the Role

Join our Social Media & Community Engagement team to amplify brand awareness globally and boost audience engagement across various social media platforms. You will collaborate with multiple teams within CoinDesk Media & Events to create, execute, and deliver social campaigns utilizing our digital media content and sourcing original material from industry experts or user-generated content. Your role will involve tailoring digital media content into strategic social plans to engage target audiences on key social and crypto-specific platforms such as YouTube, Twitter, Discord, Telegram, Reddit, and Instagram.

If you are enthusiastic about Crypto, Web3, Blockchain, and AI, and are driven to support the goals of CoinDesk, we encourage you to apply!

Key Responsibilities

  • Develop, implement, track, and report on social media campaigns with the aim of expanding audience reach and engagement across all social platforms.
  • Devising and executing comprehensive social media strategies in line with business objectives. Setting specific objectives and success metrics for each social project, considering key measurement criteria.
  • Crafting social campaigns to drive new consumers to our digital platform and promote awareness and participation in CoinDesk events.
  • Generating, editing, publishing, and sharing content with a consistent brand voice across various social channels.
  • Creating and managing social media advertising campaigns, optimizing performance based on core metrics like click-through rates and conversions.
  • Analyzing social media data and engagement metrics to evaluate campaign performance and impact.
  • Monitoring competitor social media activities and staying current with industry trends.
  • Engaging with the online community promptly and professionally through response to comments and messages.
  • Demonstrating thought leadership in building social media programs that attract and retain audiences.
  • Keeping abreast of changes in social media platforms to adjust strategies accordingly.

Requirements

  • Minimum 5 years of experience in social media and community management within a fast-paced industry, with exposure to digital media platforms. Prior professional exposure to Crypto, Web3, Blockchain, or FinTech is advantageous.
  • Proven track record of audience growth, content strategy, and platform alignment using data-driven approaches.
  • Strong expertise in social media and digital journalism, demonstrating experience in crafting content strategies for diverse social platforms.
  • In-depth knowledge of various social media platforms and user behaviors globally, including YouTube, Twitter, Instagram, TikTok, Telegram, Reddit, and Discord.
  • Proven experience in running effective advertiser campaigns on social networks and adeptness in social media publishing and analytics.
  • Excellent collaboration and project management skills.
  • Bachelor's degree or related work experience.

CoinDesk Inc and CoinDesk Indices Inc. provide competitive compensation and benefits, with an anticipated base salary of $100,000 - $125,000 plus discretionary annual bonuses and benefits based on location and experience.

Equal Opportunity Statement

CoinDesk is committed to a recruitment process that values fairness and inclusivity, irrespective of race, color, religion, gender, national origin, age, marital status, sexual orientation, disability, or any other protected classification under the law.

Accommodation

CoinDesk is dedicated to offering reasonable accommodations to individuals with disabilities throughout the application process. Please contact accommodations@coindesk.com for accommodation requests.

You will be directly contacted by a CoinDesk Talent Acquisition team member from an "@coindesk.com" or "@coindesk-indices.com" email regarding any opportunities. Disregard communication from any other sources. If selected for further stages in our hiring process, our team will guide you accordingly. We are eager to engage with you!

Skills Required
Avatar
CoinDesk
Company size
Not specified
Location
United States
Description
Not specified

More Full-time Jobs

Show more

Trader (Crypto)

Manila, Philippines
Manila, Philippines
Full time
Remote
About the Company: 
Bitcastle is a cryptocurrency exchange and Forex (FX) platform which aims to create a new age of exchange where everyone can use it safely and have fun. As we expand and take a more active approach to global expansion, bitcastle is looking to hire a Full-TimeTrader (Crypto) to join our team.
About the Role: 
We are looking for a Trader to join the Bitcastle team. In this role, you will execute cryptocurrency spots, engage with institutional clients, and provide timely market insights to support their trading decisions. You will be responsible for trade execution, risk management, and ensuring high-quality client service aligned with Bitcastle’s growth objectives.
Provide data support to business teams by analyzing user/customer data, trans- Identify and build relationships with local KOLs/influencers/, communities, projects, and other potential partners to promote the exchange in order to achieve user growth.
Execute cryptocurrency spots for clients
Drive client engagement through consistent, proactive outreach and maintain relationships through personalized market insights, risk management guidance, and strategic engagement tailored to clients' objectives and risk appetite
Initiate regular communication during market events to provide timely perspectives and updates
Demonstrate strong P&L accountability and maintain a focus on revenue generation
Record client interactions and trade executions accurately and timely
Track regulatory developments affecting cryptocurrency markets and update relevant stakeholders
Requirements: 
At least 1-2 years of experience working as a Trader in a cryptocurrency exchange
Understanding of financial markets and trading principles
Strong communication skills with the ability to build client trust
Ability to translate market information into relevant client insights
Strategic approach to client service with commercial acumen focused on revenue opportunities
Basic knowledge of blockchain technology and crypto markets
Preferred Qualification: 
Personal cryptocurrency trading experience
Experience at investment banks, brokerages, or crypto trading institutions
Knowledge of traditional financial products
Familiarity with crypto market structure and key participants
Experience with major crypto exchanges and trading platforms
Experience using trading terminals and order management systems
2,500-4,000
Monthly
See details

Japan Marketing Director (Japanese Speaking)

Manila, Philippines
Manila, Philippines
Full time
Remote
About the Company: 
Bitcastle is a cryptocurrency exchange platform which aims to create a new age of exchange where everyone can use it safely and have fun. As we expand and take a more active approach to global expansion, bitcastle is looking to hire a Full-TimeJapan Marketing Director to join our team.
About the Role: 
We are looking for a Trader to join the Bitcastle team. In this role, you will execute cryptocurrency spots, engage with institutional clients, and provide timely market insights to support their trading decisions. You will be responsible for trade execution, risk management, and ensuring high-quality client service aligned with Bitcastle’s growth objectives.
Be responsible for all marketing efforts and create the overall marketing strategy for Bitcastle with clear objectives and measurable results.
Manage the creation of global marketing efforts and advertising campaigns across various social media and digital platforms.
Develop and execute promotions and content for email and website marketing
Use analytical tools to measure and report on the overall performance of digital marketing campaigns and advertisements.
Leverage insights from trend and information analysis to optimize advertising spend and performance based on goals.
Requirements: 
Native or N1 Japanese language proficiency
Experience in all aspects of digital marketing, from organic marketing channels to advertising
 Experience as a CMO or in a similar strategic marketing leadership role
Experience in cryptocurrency web advertising or digital marketing operations
Has experience in creating banners, videos, etc.
Preferred Qualification: 
Has knowledge and interest in the world of cryptocurrency and blockchain
Pays attention to detail and has the ability to perform work to a high standard
Has the ability to work in a team environment, collaborate with others, and deal smoothly with a variety of stakeholders even in remote settings
Has willingness to deliver results in a fast-paced environment
6,000-7,100
Monthly
See details

Business Development (Japanese Speaking) (Forex)

Manila, Philippines
Manila, Philippines
Full time
Remote
About the Company: 
Bitcastle is a cryptocurrency exchange and Forex (FX) platform which aims to create a new age of exchange where everyone can use it safely and have fun. As we expand and take a more active approach to global expansion, bitcastle is looking to hire a Full-Time Business Development (Forex) to join our team.
About the Role: 
We are looking for a Business Development Executive to identify new business opportunities, expand and execute strategic partnerships, and drive sales initiatives in the forex trading space. You will manage the entire sales pipeline, collaborate with internal teams, and stay updated on market trends to support the company’s growth and revenue objectives.
Identify new business opportunities and expand strategic partnerships in the forex industry
Look for new sales opportunities in the forex trading market
Manage the full sales pipeline, including researching, sourcing, contacting, negotiating, converting, and following up with clients
Liaise and coordinate with marketing, product, customer support, and operations teams to ensure smooth delivery of products and services
Assess and monitor key indicators of forex market projects and evaluate the effectiveness of partnership and campaign initiatives
Monitor market trends and conduct R&D in the forex market
Requirements: 
Min N2 Japanese language proficiency
Minimum 1 year of business development or sales experience in the forex or financial trading industry
Familiarity with forex trading platforms and industry operations
Ability to develop global customer relationships independently
Preferred Qualification:
Experience working with international clients in the forex industry
Japanese language proficiency (good to have)
Existing network of contacts within the forex or financial trading ecosystem
Strong negotiation and presentation skills
2,500-4,000
Monthly
See details

KOL Business Development Manager (Crypto, Japanese Speaking)

Delhi, India
Delhi, India
Full time
Remote
About the Company
Bitcastle is a cryptocurrency exchange platform which aims to create a new age of exchange where everyone can use it safely and have fun. As we expand and take a more active approach to global expansion, bitcastle is looking to hire a Full-Time KOL Business Development to join our team.
About the Role
We are seeking a dynamic and results-driven KOL Business Development Manager (Japanese Speaking) to drive user growth and enhance brand visibility for our exchange. In this role, you will be responsible for identifying, engaging, and nurturing relationships with local KOLs, influencers, communities, projects, and strategic partners to promote our platform.
- Identify and build relationships with local KOLs/influencers/, communities, projects, and other potential partners to promote the exchange in order to achieve user growth.
- As a representative of the exchange, to build and maintain a good relationship with KOLs and marketing channels to achieve long-term partnership
- Be responsible for the execution and performance of KOL marketing strategy, track and analyze results, and make adjustments to ensure optimal performance and maximum ROI.
- Stay updated with local industry developments trends, conduct market research and create strategies when required
- Attend events as a representative of the exchange when required, expand network and bring in more leads for the exchange
Requirements:
- Business level Japanese proficiency
- Experience in managing a team or managerial experience
- Experience as KOL BD in similar companies/markets
- Understanding of cryptocurrency
- Fluent in English
 
333-500
Monthly
See details

Listing Business Development Manager (Crypto, Japanese Speaking)

Delhi, India
Delhi, India
Full time
Remote
About the Company:
Bitcastle is a cryptocurrency exchange platform which aims to create a new age of exchange where everyone can use it safely and have fun. As we expand and take a more active approach to global expansion, bitcastle is looking to hire a Full-Time Listing Business Development to drive growth by leading end-to-end sales initiatives and strategic collaborations in the blockchain and crypto sector, while coordinating cross-functional teams and staying ahead of market trends through continuous research and industry engagement.
About the Role:
- Identify new business opportunities, expand and execute strategic partnerships
- Look for new listing sales opportunities in Blockchain and crypto space
- Manage the listing sales pipeline, from researching, sourcing, contacting, negotiating, converting and following up with clients
- Liase and coordinate with marketing, product, customer support and operations teams to ensure smooth delivery of products
- Assess and monitor key indicators of cryptocurrency projects and evaluating the effectiveness of partnership and campaign initiatives
- Monitor market trends and conducting R&D in the cryptocurrency market
- Participate in overseas exhibitions and events as required and network with potential business partners
Requirements:
Business level Japanese proficiency
Minimum 1 year of BD/sales experience in crypto/blockchain space
Familiar with cryptocurrency or blockchain technology
Experience in managing a team
Experience in crypto coins listing or general business development experience in the crypto industry
Capabilities of develop global customer relationships independently
Good relationship with team and cross functional communication skill
Ideal Candidate:
Have a good sense of cooperation and working with a team
Able to act independently and proactively
Experience in customer negotiation
29,167-43,167
Monthly
See details