TA Operations Analyst & Coordinator
Company Overview:
At OKX, we are dedicated to shaping the future through technology. Our mission since 2017 has been to transform global systems by leveraging cutting-edge digital asset exchange, Web3 portal, and blockchain ecosystems. By providing a wide range of innovative products, solutions, and trading tools, we are revolutionizing the financial landscape. Trusted by over 50 million users across 180 countries, OKX is empowering individuals to explore the world of Web3. With a focus on diversity, inclusion, and continuous innovation, we envisage a future with enhanced financial accessibility supported by blockchain technology and decentralized finance.
We pride ourselves on our innovation, social responsibility, and commitment to fostering a collaborative and diverse work environment. With a global team of over 3,000 employees, we are dedicated to creating long-term value for the industry through embracing diversity and inclusion.
Job Opportunity:
As a TA Operations Analyst & Coordinator at OKX, you will play a crucial role in supporting our Recruiters and candidates by enhancing the candidate experience. Your responsibilities will involve liaising with internal stakeholders, such as Recruiters, Interviewers, and Hiring Managers, to ensure a seamless recruitment process. We are seeking someone who is enthusiastic about recruiting and eager to gain exposure across various facets of the recruitment field, from candidate experience to employer branding.
Team Overview:
Our Recruiting team fuels the growth of OKX by facilitating the hiring of top-tier talent efficiently. We collaborate closely with leaders to provide talent advisory services while prioritizing candidate experience, diversity, and operational effectiveness. By fostering a supportive and collaborative environment, we aim to help candidates realize their career aspirations and contribute to the future success of OKX.
Responsibilities:
- Coordinate and welcome onsite candidates for interviews
- Support recruitment operational activities, including data analysis and utilizing recruitment tools
- Ensure a positive experience for candidates throughout the interview process
- Manage multiple candidates and interview schedules effectively
- Proactively address any issues during the interview process
- Identify process gaps and implement improvements for a smoother hiring experience
- Participate in strategic projects within the Talent team
- Maintain compliance with data protection regulations
Required Qualifications:
- 4+ years of business sector experience, primarily in an administrative role
- 2+ years of recruiting coordination experience, preferably in fast-growing startups
- Strong attention to detail and ability to prioritize tasks effectively
- Adaptability to change and ambiguity
- Demonstrated ability to handle confidential information professionally
- Proactive, communicative, and organized approach to work
Preferred Qualifications:
- Strong administrative acumen in rapidly-scaling startups
- Previous experience in the fintech industry
- Familiarity with the startup landscape in the San Francisco Bay Area
Perks & Benefits:
- Competitive compensation package
- Learning and development programs
- Team-building activities and company events
- Wellness and meal allowances
- Comprehensive healthcare benefits for employees and dependants
- Additional perks revealed during the hiring process
OKX Inclusivity Statement:
We are committed to providing equal employment opportunities without discrimination based on various factors. In line with the San Francisco Fair Chance Ordinance, we consider qualified applicants regardless of their individual backgrounds.
Recruiter, Marketer, Advertiser, Business Developer
Open roles
- Marketer
- Business Developer
- Recruiter
- Advertiser
Requirements
- Clear natural English communication without translators or AI
- Professional fast and reliable
- Fluent in your native language
If you want to be part of something early and actually make an impact — reach out
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Part-Time Support in Mexico | Chile | Colombia
Delivery Manager
Ubiminds is a company that values its people and partners with American software product companies to expand their development capabilities. We recruit top talent from Brazil to support our clients’ strategy in Latin America, focusing on both high performance and employee experience.
Our Culture
We prioritize people above all else.
Continuous improvement is key to our identity.
Taking ownership and having the right attitude are crucial.
Collaboration is essential for our success.
We uphold high standards of excellence.
Transparency and honesty are foundational principles for us.
Perks & Benefits
Work in an innovative, fast-paced environment and interface with leaders from industry-leading companies.
Leverage a network of partners and allies to translate effort into revenue.
Choose between remote work or the office, as we are a geographically dispersed team.
Provided with a MacBook for work.
Enjoy snacks, soft drinks, and beverages at our headquarters.
About the Role
We are seeking a proactive, empathetic, and business-savvy professional to join our Delivery Team as a Delivery Manager.
As a vital team member, you will serve as a strategic partner to clients as well as a trusted point of contact for our employees, ensuring exceptional experiences all around. Your primary responsibility will be to understand, track, and communicate the impact of our consultants’ work to ensure clients recognize the value they receive.
You will play a pivotal role in client relations, focusing on enhancing their experiences. Working closely with People teams, you will also assist in account growth by providing valuable insights in collaboration with Account Managers. This position demands a consultative mindset, along with robust relationship management and communication skills.
Duties
Client Relationship & Value Delivery
Cultivate strong relationships and serve as the primary contact for delivery matters.
Lead recurring client meetings to ensure alignment, transparency, and satisfaction.
Clearly articulate the business impact and value generated by consultants.
Delivery Excellence & Value Tracking
Monitor consultant performance to align with client expectations.
Track delivery health and proactively identify and address risks.
Provide visibility into results, outcomes, and overall impact.
Consultant Experience & Retention
Establish trust with consultants through regular check-ins and ongoing support.
Recognize early signs of disengagement or attrition risk, and take proactive measures.
Collaborate with People teams to develop and implement retention strategies.
Risk & Issue Management
Identify and address risks associated with performance, engagement, and satisfaction.
Navigate complex situations and mediate conflicts between clients and consultants.
Escalate issues promptly for effective resolution.
Project Management
Oversight of outsourcing projects, ensuring alignment on scope, timelines, and deliverables.
Monitor project progress and proactively mitigate risks.
Maintain stakeholder alignment throughout project lifecycles.
Opportunity Identification & Growth Support
Recognize expansion opportunities within existing accounts.
Share insights with Account Managers to bolster growth strategies.
Contribute to fostering enduring partnerships through consistent value delivery.
Cross-functional Collaboration
Collaborate with Talent, People, and Account teams to ensure alignment.
Assist in the hiring and onboarding processes as required.
Contribute to enhancing delivery and internal processes continuously.
Requirements
Mandatory Skills
Fluency in English and Portuguese.
Background in Project Management, Client Success, or Account Management, preferably in tech-related fields.
Strong ability to understand and communicate business impact effectively.
Outstanding communication, interpersonal, and stakeholder management skills.
Proven track record in problem-solving and conflict resolution.
Ability to manage multiple priorities effectively in a fast-paced environment.
Nice to Have
Experience with staff augmentation or distributed teams.
Familiarity with software development environments.
Role Structure & Collaboration
Account Managers oversee account growth and expansion.
Talent Acquisition manages recruitment and pipeline development.
Project Managers oversee delivery visibility, client relationships, and retention, serving as the liaison between clients and consultants.
We may utilize artificial intelligence (AI) tools to support various stages of the recruitment process, such as application review, resume analysis, and response assessment. While these tools aid our recruitment efforts, they do not replace human judgment. Final hiring decisions are made by human individuals. For more information on how your data is processed, reach out to us.